... Publishing, Chicago IL USA, 19 96 Miller, D M. , "Analyzing Total Factor Productivity with ROI as a Criterion", Management Science, 33 (11 ) (November 19 87), 15 01- 1505 Miller, D M. , "Profitability = Productivity ... S K Majumdar, "A Framework for Analyzing Changes in Strategic Performance", Strategic Management Journal, 17 (9) (19 96), 6 93- 7 12 Banker, R D., S M Datar and R S Kaplan, "Productivity Measurement ... Houston, TX USA, 19 81 Banker, R D., H Chang, and S K Majumdar, "Analyzing the Underlying Dimensions of Firm Profitability", Managerial and Decision Economics, 14 (1) (19 93) , 25 -36 Banker, R D.,...
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... and Administration Volunteer Management Practices and Retention of Volunteers 13 The Urban Institute 21 00 M Street, NW Washington, DC 20 037 20 2 -26 1- 5709 paffairs@ui.urban.org www.urban.org 14 Volunteer ... Volunteer Management: Mobilizing all the Resources in the Community 2UPS Foundation (19 98) Managing Volunteers: A Report from United Parcel Service Available at http://www.community.ups.com 3UPS Foundation ... (20 02) A Guide To Investing In Volunteer Resources Management: Improve Your Philanthropic Portfolio Available at http://www.community.ups.com 4Jean Baldwin Grossman and Kathryn Furano (20 02) Making...