A politeness strategy in expressing sympathy by american and vietnamese speakers

a politeness strategy in expressing sympathy by american and vietnamese speakers = chiến lược lịch sự trong việc diễn đạt sự cảm thông của người mỹ và người việt nam

... theory and politeness in general and speech act of comfort and politeness in expressing sympathy in particular have been discussed Besides, this chapter has also compared sympathy and antipathy and ... internal and external modifications were analyzed Regarding the choice of strategies, the American preferred strategy and most while Vietnamese made use of strategy and at average level The American ... sympathy between American speakers and Vietnamese speakers Moreover, the data was also analyzed contrastively to find out the influence of age, gender and social status on the choice of sympathy...

a politeness strategy in expressing sympathy by american and vietnamese speakers = chiến lược lịch sự trong việc diễn đạt sự cảm thông của người mỹ và người việt nam tt

... AMERICAN AND VIETNAMESE SPEAKERS (CHIẾN LƯỢC LỊCH SỰ TRONG VIỆC DIỄN ĐẠT SỰ CẢM THÔNG C A NGƯỜI MỸ VÀ NGƯỜI VIỆT NAM) MINOR MA THESIS Linguistics 60 22 15 Supervisor: Prof Assoc Tran Huu Manh, PhD HANOI, ... VIETNAM NATIONAL UNIVERSITY, HANOI UNIVERSITY OF LANGUAGES AND INTERNATIONAL STUDIES DEPARTMENT OF POST- GRADUATE STUDIES TA THI THANH HIEN A POLITENESS STRATEGY IN EXPRESSING SYMPATHY BY AMERICAN ... speech acts………… 11 2.4 Cooperative principles……………………… 12 2.5 The speech act of comfort………………… 14 2.6 Politeness in expressing sympathy ……… 14 2.7 Sympathy and antipathy……...

A politeness strategy in expressing sympathy by american and vietnamese speakers

... by Vietnamese native speakers and the American speakers in order to fill in the gap in research in this area This study concentrates on answering the following questions: What politeness strategies ... also showed a variety of differences between Vietnamese speakers and Australian speakers It concludes that complaints can be realized in a great variety of forms depending on a particular context ... English and Vietnamese learners of English MA thesis, Hanoi National University 23 Thao, T X (1990) Inviting in Vietnamese and Australian English In U Nixon (Ed.), Discourse analysis papers Canberra...

a cross-cultural study on differences in expressing annoyance between english and vietnamese = nghiên cứu giao thoa văn hóa về sự khác biệt trong cách thức biểu hiện sự bực bội giữa người anh và người việt

... restrained to verbal aspects of the act of expressing annoyance only No matter how important non-verbal aspects such as paralanguage and extra-language are, they are excluded within the study Only ... direct interviews The questionnaire includes main parts: Part was for getting general information on the informants, including nationality, age, gender, occupation and acquisition of foreign languages ... data obtained from the survey questionnaire on ways of expressing annoyance in English and Vietnamese The answers from informants in the survey questionnaire and direct interviews are used as...

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A cross-cultural study on differences in expressing annoyance between English and Vietnamese

... strategies of expressing annoyance verbally in English and in Vietnamese? (2) What are similarities and differences in the choice of strategies in verbal expressions of annoyance in English and ... for data analysis in the form of hand-outs and direct interviews The questionnaire includes main parts: Part was for getting general information on the informants, including nationality, age, gender, ... and differences in expressing annoyance in English and Vietnamese  Compare and contrast the communicative strategies used by Vietnamese and English when they want to show their annoyance in verbal...

a comparative analysis on the discourse of american and vietnamese movie trailers = so sánh đối chiếu đặc điểm diễn ngôn quảng cáo phim mỹ và phim việt

... fundamental parts which appear in the majority of all the trailers analysed are orientation and complication Other parts such as abstract, coda and evaluation are optional parts The typical position ... Chapter 3: Features of Vietnamese movie trailers and a comparison between American and Vietnamese movie trailers …………………………………………… 3.1 Structure of Vietnamese movie trailers and a comparison ... rhetorical devices are taken into consideration: hyperbole, metaphor, metonymy, parallelism, contradiction 7 Significance of the study A comparative analysis on the discourse of American and Vietnamese...

A contrastive analysis of apologizing by english and vietnamese speakers

... communication 28 Table 3: Apologizing strategies employed by English and Vietnamese speakers 34 Table 4: Frequency of the use of apologizing categories by English and Vietnamese speakers across ... the act of giving apology as a politeness strategy 10 native speakers of English and 10 Vietnamese people [5 native speakers of English and 10 Vietnamese people are working at ETC English Training ... empirical research aimed at analyzing the expressions of apology and forms of participation in two different languages: English and Vietnamese, as an attempt to establish the similarities and differences...

McGraw hill think like your customer a winning strategy to maximize sales by understanding ho

... Maximize Sales by Understanding How and Why Your Customers Buy Bill Stinnett Library of Congress Cataloging-in-Publication Data Stinnett, Bill Think like your customer : a winning strategy to maximize ... crucial than what is valuable and important to your customer is why it is valuable and important to them Asking questions in a way that helps your customers to clarify what is important to them ... Thanks Part I: Why Customers Buy Chapter List Chapter 1: What Customers Think About Chapter 2: What Customers Really Want Chapter 3: How Customers Perceive Value and Risk Chapter 4: The Cause and...

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think like your customer a winning strategy to maximize sales by understanding ho phần 1 doc

... Maximize Sales by Understanding How and Why Your Customers Buy Bill Stinnett Library of Congress Cataloging-in-Publication Data Stinnett, Bill Think like your customer : a winning strategy to maximize ... list and organization chart We should also make it a habit to monitor our customer' s press releases any time we are engaged in an active sales campaign Changes in company leadership, the announcement ... Chapter 1: What Customers Think About Chapter 2: What Customers Really Want Chapter 3: How Customers Perceive Value and Risk Chapter 4: The Cause and Effect of Business Value Chapter 5: The Value...

think like your customer a winning strategy to maximize sales by understanding ho phần 2 pdf

... wants a hassle, and most buyers are glad to pay a little more to avoid one Make sure your customers understand how simple and easy it is to work with you and your company You might also need to ... what your customer really wants and the reasons they want it It's all part of what most sales professionals would call qualification The value of sales qualification is in determining the 'quality' ... Chapter 2: What Customers Really Want Overview The role of a business manager, whether a CEO who leads a vast enterprise or a director of research and development (R&D) who leads a small team...

think like your customer a winning strategy to maximize sales by understanding ho phần 3 ppsx

... crucial than what is valuable and important to your customer is why it is valuable and important to them Asking questions in a way that helps your customers to clarify what is important to them ... satisfaction, ranging from a sharp edge on a plastic baby toy (poor product quality) to how long a customer has to stay 'on hold' when calling to place an order (poor customer service) The valongside ... which is a critical measure that nearly every finance executive and stock analyst watches closely as a factor of financial health If a company can cut DSO, that frees up cash or capital for reinvestment,...

think like your customer a winning strategy to maximize sales by understanding ho phần 4 potx

... functional capabilities (i.e., the things that it can do) and then translating those capabilities into what it will enable our customer to We look at each of these functional capabilities and ask, ... now, try to learn what they have already done, are doing now, or are already planning to Figure 4. 6 shows an example of several strategies (in gray) that could be employed to achieve the goals of ... faster and more easily We take a small amount of information, the four corners of a painting for example, and by comparing that information with what we already know and believe about human nature,...

think like your customer a winning strategy to maximize sales by understanding ho phần 5 docx

... may be able to ascertain what would be a logical and reasonable next step for them to take Years ago I heard a sales trainer say, 'You should ask for the order on every sales call.' Well, that's ... departments, such as manufacturing and accounting, have been overhauled with Total Quality Management (TQM), Six Sigma, and a host of other management philosophies, Sales and Marketing have largely ... the phone to make your next customer call, figure out exactly why you are calling What you want your customer to agree to on this call? If you've come over to see them, what you want them to before...

think like your customer a winning strategy to maximize sales by understanding ho phần 6 docx

... repeat business, and top-line revenues, ends up as an initiative to implement a Customer Relationship Management (CRM) system I always get worried when I hear a customer start to refer to a project ... reasons, by calling the CEO directly, but we can start as high up in the organization as we choose Using this approach, we can learn about the goals, objectives, and initiatives that are already ... are also several additional criteria I like to refer to these as Choice Drivers, because they are the factors that buyers use to differentiate between options and that ultimately drive the choices...

think like your customer a winning strategy to maximize sales by understanding ho phần 7 pps

... psychology to learn what we want to know, too Your customer may have quite a number of milestones and hurdles in mind, such as a proposal, a demonstration, a presentation to executive management, ... receive a signed contract This plan defines all of the things that have to happen to get your customer all the way to point 'C.' This is vital Why would a customer have any interest in your plan to ... decision as a result Does that seem fair to you?' I've never had a customer who took issue with that In most cases they simply want to know if you actually have happy customers To provide this 'warm...

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