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marketing manager course - chapter 07

marketing manager course - chapter 07

marketing manager course - chapter 07

... core competencies.McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.Applications: Management Is Everyone’s Business—For the Manager zAn effective manager must be proactive ... or redesigned strategies.McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.The McKinsey-General Electric Portfolio Analysis MatrixBusiness-Unit Position1)Harvest2) 3)4) ... 9)BuildLowMediumHighLowIndustryAttractivenessMediumHighMcGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.The Strategic...
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Marketing Manager Course - Chapter 08

Marketing Manager Course - Chapter 08

... medium-sized firm of 10 0- 499 employees; orzA large firm with 500 or more employees.McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill © 2004 The McGraw-Hill ... key to long-term successMcGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.Alternative Forms of EntrepreneurshipIntrapreneurshipSpin-OffsFranchisesMcGraw-Hill © 2004 ... other partners’ actions.McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.8 Chapter EntrepreneurshipEntrepreneurshipMcGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All...
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Marketing Manager Course - Chapter 09

Marketing Manager Course - Chapter 09

... PresidentSales and Marketing Vice PresidentSales and Marketing Region A Manager Region A Manager Region B Manager Region B Manager Region C Manager Region C Manager McGraw-Hill © 2004 The McGraw-Hill Companies, ... StructurePresidentPresidentSoftwareDivisionSoftwareDivisionConsultingSourceDivisionConsultingSourceDivisionComputerDivisionComputerDivisionProductionProduction Marketing MarketingFinanceFinanceProductionProductionProductionProduction Marketing Marketing Marketing MarketingFinanceFinanceFinanceFinanceMcGraw-Hill © 2004 The McGraw-Hill ... provide advice, recommend, and counsel line managers and others in the organization¾staff managers direct line managersMcGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.Coordination...
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Marketing Manager Course - Chapter 10

Marketing Manager Course - Chapter 10

... TrainingTrainingCrossCross - - functional functional TrainingTrainingMcGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.Career DevelopmentzLong-term effort in which the ... unionismzJob-based unionismzCollective bargainingzVoluntary contractszAdversarial relationshipsMcGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.10 Chapter Human ... ManagementMcGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.Training Presentation TechniquesSlides and Slides and VideotapesVideotapesCom puterCom puter - - A ssisted...
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Marketing Manager Course - Chapter 11

Marketing Manager Course - Chapter 11

... skillsteam skillsMcGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.11 Chapter Managing Employee DiversityManaging Employee DiversityMcGraw-Hill © 2004 The McGraw-Hill Companies, ... AmericansAmericansForeignForeign - - Born Born AmericansAmericansHispanic Hispanic AmericansAmericansHomosexualsHomosexualsOlder WorkersOlder WorkersWomenWomenMcGraw-Hill © 2004 The McGraw-Hill Companies, ... Affirm a tive ActionAffirm a tive ActionMcGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.DiversityzIt...
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Marketing Manager Course - Chapter 12

Marketing Manager Course - Chapter 12

... measurableMcGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.Applications of Management Perspectives—For the Manager zEffective ... instrumentalities and valences.McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.12 Chapter MotivationMotivationMcGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights ... ProductsDevelopmentDevelopmentResearchResearch Marketing MarketingCustomerCustomerServiceServiceSalesSalesProductionProductionObjectivesObjectivesMcGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All...
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Marketing Manager Course - Chapter 13

Marketing Manager Course - Chapter 13

... PowerIIGoodGoodHighHighStrongStrongIIIIGoodGoodHighHighWeakWeakIIIIIIGoodGoodLowLowStrongStrongIVIVGoodGoodHighHighWeakWeakVVPoorPoorHighHighStrongStrongVIVIPoorPoorHighHighWeakWeakVIIVIIPoorPoorLowLowStrongStrongVIIIVIIIPoorPoorLowLowWeakWeakGoodGoodPoorPoorPerformancePerformanceRelationshipRelationship - - OrientedOrientedTaskTask - - OrientedOrientedFavorableFavorableModerateModerateUnfavorableUnfavorableMcGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All ... StateOhio StateOhio StateEm ployee-OrientationEm ployeeEm ployee - - OrientationOrientationProduction-OrientationProduction-OrientationProduction-OrientationUniversity ofMichiganUniversity ... onsiderationMcGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.Trait TheoryTrait TheoryDesireto LeadDesireDesireto Leadto Lead“Can-Do”Attitude““CanCan - - DoDo””AttitudeAttitudeSelf-ConfidenceSelfSelf - - ConfidenceConfidenceHonestyand...
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Marketing Manager Course - Chapter 14

Marketing Manager Course - Chapter 14

... skills¾Interpersonal skillsMcGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.14 Chapter Managing TeamsManaging TeamsMcGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights ... GroupCharacteristicMcGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.The Benefits of TeamsC osts and ProductivityQuality ImprovementsSpeed InnovationMcGraw-Hill © 2004 The McGraw-Hill ... people are capable of functioning as a team.McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.Team...
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Marketing Manager Course - Chapter 15

Marketing Manager Course - Chapter 15

... customer feedback.McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.15 Chapter Managing CommunicationManaging CommunicationMcGraw-Hill © 2004 The McGraw-Hill Companies, Inc. ... zAre an invaluable skill for managersMcGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.Managing Organizational CommunicationsFace-to-Face CommunicationWritten CommunicationElectronic ... SkillsMcGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.Communication Channels Ranked by Information RichnessRichest Channel Leanest ChannelPhysical presence (face-to-face,...
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Marketing Manager Course - Chapter 16

Marketing Manager Course - Chapter 16

... approach.McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.Learning ObjectivesAfter reading this chapter, ... ratios - an organization’s ability to pay short-term debt¾Leverage ratios - the amount of funds available in an organization from shareholders and creditors¾Profitability ratios - indicate ... ScorecardOutcomesFocusProcessFormalInformalTypeMcGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.Types of Financial ControlsBudgetary ControlFinancial StatementsFinancial RatiosActivity-BasedCostingMcGraw-Hill...
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