... convenient to both you and the participant and leave at least half an hour between them. That gives the moderator enough slop time to have people come in late, for the test to run long, and for the ... address. Then, when the times comes for a task, ask them to try to use the product as if they were trying to resolve the situation they described at the beginning of the interview. Another way to ... their own, point them to it and ask them whether they know what it means and how they would use it.] When you’ve compiled the list, you need to time and check the tasks. Do them yourself and...