... helping employees redefine their cur-rent roles so that the work better matches their core business interests,work reward values, and skills.Dobbs, Kevin. “Winning the Retention Game,” Training, ... issues,54–55 in- person interviews, 11intellectual capital importance,60–62interest tests, 54Internet use for recruiting. Seeonline recruitinginterviewing candidatesbody, 14–16case interviewing, ... interviewers and interviewees the tech-niques to master the interview process. He explains how to prepare for aninterview, ask the right questions and avoid the wrong ones, and makedecisions.Recruiting“Online...