... accessories, Diva Stars,cart _14 399_ch 11. qxd 10 /19 /04 1: 13 PM Page 280286 BEST PRACTICES IN LEADERSHIP DEVELOPMENT AND ORGANIZATION CHANGE different points in their careers, none of these assessments ... 296EXHIBITSExhibit 12 .1: Regional Manager Success Profile 297Exhibit 12 .2: Team Charter—Sample Format 298SScart _14 399_ch12.qxd 10 /19 /04 1: 14 PM Page 282288 BEST PRACTICES IN LEADERSHIP DEVELOPMENT AND ORGANIZATION ... team, needing to strengthen or rebuild trust and credibilitywith the owner-operators)284 BEST PRACTICES IN LEADERSHIP DEVELOPMENT AND ORGANIZATION CHANGE cart _14 399_ch12.qxd 10 /19 /04 1: 14 PM Page...