... written permission of Idea Group Inc. is prohibited. Chapter V Employee Self-Service HR Portal Case Study: Access, Content, & Application Andrew Stein, Victoria University, Australia Paul ... 1. Employee Relationship Management landscape (Hamerman, 2002) ERM/B2E ESS/eHR HCM Corporate, Job & Workplace Personal & HR Self-Service Employee Development & Staffing Employee Self-Service ... at case studies of three major Australian organizations, the pre- eminent Australian telecommunications company and two state government departments. Employee Self-Service HR Portal Case Study...