... 263IndexAaccessibility, 51 accessibility myths (Web sites), 203-2 05 operating systems, 54 -55 Section 50 8, 52 Web Content Accessibility Guidelines, 52 -54 Active Server Pages (ASP), 10 Address bar, 27advanced ... 147- 152 , 156 - 159 evaluating, 154 expectations of, 1 65 identifying needs of, 1 65 prioritizing, 154 - 156 requirements, obtaining, 164-166persuasion process in sales, 148photographs for personas, 154 PHP, ... 50 Goal-Directed Design Process, 49observing users, 152 - 154 personas, constructing, 147- 159 personas, evaluating, 154 personas, prioritizing, 154 - 156 qualitative research, 146-147trends in, 50 -51 usability...