... workers directly involved in ICT work and in ICT-enabling sectors including banking, insurance, services and retail need to be upskilled. This means that private training institutions are a ... need in the sector, more than in any other sector, for individuals to upgrade their skills in order to keep up with changing demands. The frequent point of departure in discussing supply-induced ... multinational corporate enterprises, the ability of national providers to develop training programmes independently is limited. In some instances, training manuals and training are ‘sold’ together...