... Cataloging-in-Publication Data Carter, Philip J Test your EQ : assess youremotionalintelligence with 22 personality questionnaires / Philip Carter p cm ISBN 978-0-7494-5535-4 Emotionalintelligence Personality assessment ... feelings The concept of emotionalintelligence was developed in the mid-1990s by Daniel Goleman, coming to prominence with his 1995 book EmotionalIntelligence The early emotionalintelligence theory ... Introduction Your vision will become clear only when you can look into your own heart Who looks outside, dreams; who looks inside, awakes Carl Jung EmotionalIntelligence (EI), often measured as an Emotional...
... Coaching EmotionalIntelligence in the Classroom Coaching EmotionalIntelligence in the Classroom is a practical resource to help Key ... emotionalintelligence in the classroom : a practical guide for 7-14 / By Steve Bowkett and Simon Percival – 3rd ed p cm Includes index Affective education–Handbooks, manuals, etc Emotionalintelligence Study ... 110 112 vii Introduction Welcome to Coaching EmotionalIntelligence in the Classroom, a practical handbook that will help you nurture the emotionalintelligence (EI) of those you teach whilst...
... 32 41 The Role of EmotionalIntelligence in Professional Success 45 EmotionalIntelligence and the Complexity of Work EmotionalIntelligence and High IQ Professions EmotionalIntelligence and ... INTELLIGENCE ON C O AC H I N G A N D DE V E L O P M E N T 11 Understanding EmotionalIntelligence 13 The Emergence of Emotional Intelligence: Why Sheer Brainpower Just Isn’t Enough Defining Emotional ... for emotional intelligence: that coaches have developed a higher level of mastery of emotionalintelligence than the people they are coaching This requires you to become a student of emotional intelligence...
... People o Manage Your Anger o Other Related Areas o Emotional Intelligence: The Empirical Evidence Defining EmotionalIntelligence Levels of EQ Required for Various Jobs o EmotionalIntelligence ... Competencies o 103 EMOTIONALINTELLIGENCE AT WORK EQ in the Indian Perspective o Do Different Professions Require Different Levels of EQ? o EmotionalIntelligence of IAS Officers o EmotionalIntelligence ... Gets You Promoted! 26 33 39 44 10 EMOTIONALINTELLIGENCE AT WORK 2.1 The Human Mind 5.1 5.2 5.3 5.4 5.5 Dimensions of EmotionalIntelligence Defining EmotionalIntelligence Professions EQ Level...
... definition of emotionalintelligence (EQ) Emotionalintelligence can make a huge difference in both our personal lives and our work satisfaction and performance Emotional M [v] vi PREFACE intelligence ... emotional hijacking (see Figure 2.3) Everyone has experienced emotional hijacking at some time Daniel Goleman, who described the term emotional hijacking in Emotional Intelligence, compares emotional ... expertness, 41–42, 198–199 valuable functions of, vi-viii, 13 EmotionalIntelligence (Goleman), 17 Emotional learning See Emotionalintelligence (EQ) Emotional misery false belief about, 91 inner voice...
... maternal attitudes, emotionalintelligence and home environment, on emotionalintelligence of children in Turkey, showing how mothers’ emotionalintelligence is related to the emotionalintelligence ... the Chinese EmotionalIntelligence Inventory and analyzes the possible links between emotionalintelligence and physical activity, underlining the interest in assessingemotionalintelligence ... to refer to this construct as emotional- social intelligence rather than emotionalintelligence or “social intelligence as Bar-On has The Impact of EmotionalIntelligence on Health and Wellbeing...
... orientation to emotionalintelligence / Eugene Kaluzniacky p ; cm Includes bibliographical references and index ISBN 1-59140-198-4 (cloth) ISBN 1-59140-290-5 (pbk.) ISBN 1-59140-199-2 (ebook) Emotional ... seminars.” Also, the concept of emotionalintelligence is being increasingly emphasized in management literature It is being recognized that, while the traditional IQ (intelligence quotient) can ... this perspective that a structured, operational definition of emotionalintelligence is developed, and the potential of such an intelligence in IS efforts is promoted considerably Part I concludes...
... objective about emotional intelligence. ” —Glauce Gravena, Director, Multi-National Fortune 500 Company, São Paulo, Brazil The EQ Interview Finding Employees with High EmotionalIntelligence Adele ... interview : finding employees with high emotionalintelligence / Adele B Lynn p cm Includes index ISBN 978-0-8144-0941-1 Employee selection Emotionalintelligence Examinations, questions, etc ... Appendix EmotionalIntelligence Table of Competencies 157 Appendix Questions by Area and Competencies 161 Index 181 About the Author 185 vi CONTENTS CHAPTER Introduction F undamental emotional intelligence...
... other areas of emotionalintelligence without yet discovering true purpose, once true purpose is discovered, emotionalintelligence will be easier to improve FIGURE 2.1 EmotionalIntelligence Table ... the aspects of emotional intelligence, and it serves as a foundation on which to build a more emotionally intelligent life It is, in essence, both the reason we strive for emotionalintelligence ... weaknesses (continued) THE FIVE AREAS OF EMOTIONALINTELLIGENCE 11 FIGURE 2.1 Continued AREA OF EMOTIONALINTELLIGENCE DEFINITION COMPETENCIES Self-Control • Emotional expression: The ability to...
... links the emotionalintelligence competency of self-awareness to sales performance The research 16 THE EQ INTERVIEW states that salespeople’s performance is enhanced with emotionalintelligence ... and have important implications for emotional intelligence. 8 In addition, self-reflection is the key to self-fulfillment Nothing is more valuable than deepening your sense of who you are.9 In fact, ... have on your performance? • What impact did it have on others at work? Q: Tell me about a time when you were in a good mood at work • How did that affect your performance? • What impact did your...
... Bryan, EmotionalIntelligence and Intrapersonal Conversations,” Consortium for Research on EmotionalIntelligence in Organizations E-Journal: Issues and Recent Development in EmotionalIntelligence ... of Accountancy 204, (July 2007): 50 Bryan, EmotionalIntelligence and Intrapersonal Conversations.” Adele B Lynn, “A Quick Overview of Emotional Intelligence, ” Hoosier Banker 86, (May 2002): ... to state strengths Endnotes Elizabeth J Rozell, Charles E Pettijohn, and R Stephen Parker, EmotionalIntelligence and Dispositional Affectivity as Predictors of Performance in Salespeople,” Journal...
... self-awareness with self-control, you have a powerful combination that forms a strong foundation for emotionalintelligence Ascertaining whether the candidate has this foundation requires the interviewer ... did your enthusiasm affect others? Q: Describe a time when you felt excited about work Q: When you look forward to going to work? Q: Was there ever a time at work when you had to temper your ... ASSESSING ANSWERS We know that people’s temperaments vary and that some people rarely get angry while others get excited easily It’s also important for you, the interviewer, to realize that your...
... something was best left unsaid • What did you do? KEY POINTS TO CONSIDER WHEN ASSESSING ANSWERS When exercising emotionalintelligence in the moment, a person chooses to redirect conversations or ... cause for concern BONUS QUESTIONS: AWARENESS AND CONTROL IN THE MOMENT An important concept in emotionalintelligence requires people to be able to exercise both self-awareness and self-control “in ... may prove difficult for the candidate to come up with examples, these kinds of displays of emotionalintelligence speak volumes A typical example might be: “The other day I was on the telephone...
... “`51-Percenters’ Have Five Key Emotional Skills Necessary to Provide Excellent Hospitality,” Nation’s Restaurant News 41, (February 2007): 14 Svetlana Holt and Steve Jones, EmotionalIntelligence and Organizational ... when you noticed that your staff was overwhelmed • How did you know? • What did you do? EMPATHY 57 Q: Describe a time when a change you were implementing caused stress for your staff • How did ... Describe a time when you asked someone for information about a problem KEY POINTS TO CONSIDER WHEN ASSESSING ANSWERS Listening skills have many different levels of competency Listening to gain information...
... competencies of emotional intelligence, some job functions require the competency more than others Questions to Assess Building Relationships Q: Who are some key people within your organization ... who you currently must work with on a regular basis to get your work done? • Describe your relationships with these people Q: Describe your present responsibility for building and maintaining relationships ... about your relationship with your manager • What works well? • What would you like to see improved? Q: What you that makes you a good follower? SOCIAL EXPERTNESS 69 KEY POINTS TO CONSIDER WHEN ASSESSING...
... Tell Tom that you arrived at his flat, but he'd left, (by the time) Tell your friend that Rita went to the party with Tom Your friend predicted this, (as) Tell Claire that you saw her sister You ... having no success at all (2)…………….my attempts to get a job Daniel: What about your interest (3)………… computers? And your skill (4)…………… typing? That's the sort of thing employers are looking for ... Sarah works in here She uses this room as her study Matthew worked a waiter last summer The way your sister plays the violin sounds two cats fighting Do you mind using this saucer a plate?...
... Q: Within your present position, what happens when you run into someone who isn’t supporting your efforts to get things done? • Describe what you Q: Have you ever had someone undermine your efforts? ... Craig Chappelow and Jean Britton Leslie, “Keeping Your Career on Track,” Center for Creative Leadership News 20,6 (2001): 6.3 Karl Albrecht, Social Intelligence: The New Science of Success (San Francisco: ... Questions to Assess Organizational Savvy Q: Did you ever have an opportunity to advance a new idea at your last job? • How did you go about doing that? Q: Tell me about a time when you gained support...