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Tài liệu English for tourism and hospitality doc

Tài liệu English for tourism and hospitality doc

Tài liệu English for tourism and hospitality doc

... you are applying for? Bob: I'm applying for the receptionist position. Justine: I see that you have a Diploma in Hospitality. Have you done any front desk work before? Bob: I have ... so good at? Justine: Yes. Bob: Well, I understand English much better than I speak it at the moment. But I study at home and I look forward to learning more on the job. Justine: Excellent. ... you are applying for? Bob: I'm applying for the receptionist position. Justine: I see that you have a Diploma in Hospitality. Have you done any front desk work before? Bob: I have...
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Tài liệu English for finance and banking doc

Tài liệu English for finance and banking doc

... decisions, budgeting, and break-even analysis • Discuss sources and uses of capital and planning for profits and financial objectives of the corporation Financial Statements • Read and discuss financial ... background and efficient use of financial terms in English. It focuses on communication and provides a dynamic introduction to specialized English, successfully combining the understanding of ... before the start of the program, as long as there are available places. To enroll you need to fax us a complete registration form with full personal information, full invoice information, and...
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Tài liệu English for Nutrition and Food sciences doc

Tài liệu English for Nutrition and Food sciences doc

... understood, and thetechnology is therefore still not in widespread use. However, irradiationof potatoes, strawberries, and meat is common in many countries where22 ENGLISH FOR NUTRITION AND FOOD ... nounmixsignfurnishmixturesignaturefurnitureexploredrywashexplorerdryerwasherchangeworkstartchangeworkstart18 ENGLISH FOR NUTRITION AND FOOD SCIENCESExercise: Complete each sentence with the correct form of the word in boldprint.change1) The teacher explained the reason for the ………in ... footballmatch. (his nose / break)20 ENGLISH FOR NUTRITION AND FOOD SCIENCES4FOOD PRESERVATIONREADING COMPREHENSION5101520Food preservation is the process of treating and handling food in such away...
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English for Tourism and Hospitality 1

English for Tourism and Hospitality 1

... Elementary English for Tourism and Hospitality LESSON 1 – Taking a reservation over the phone STUDY NOTES Characters ... the time of day and then your name. For example: Plaza Hotel, good morning. Leo speaking. b) Say the time of day first, the name of the business and then your name. For example: Good ... Guest Jack: Guest The story Leo is taking a reservation for Mona White and her father Jack Webber. They want to book two rooms for three nights at the Plaza Hotel. Language Point - Introducing...
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English for Tourism and Hospitality 2

English for Tourism and Hospitality 2

... Elementary English for Tourism and Hospitality Lesson 2 – Taking a reservation over the phone STUDY NOTES Characters ... reservation for Mona White and her father Jack Webber. They want to book two rooms for three nights at the Plaza Hotel. Mona pays for her booking by credit card. Language Points 1. Double and ... six 2227 Triple two seven 3301 Double three zero one 2. Asking for clarification You can check you have the right information by: repeating what was said using a rising inflection at...
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English for Tourism and Hospitality 3

English for Tourism and Hospitality 3

... Elementary English for Tourism and Hospitality LESSON 3 – Checking In STUDY NOTES Characters Leo: Receptionist Mona: Guest Jack: Guest The story Jack and Mona have just ... Plaza Hotel. They are booking into their rooms. They want to change the rooms Leo has reserved for them. Grammar Point – Prepositions of place In, on or at? We use in when we talk about ... suitcases? B: Yes please. They are really heavy. A: Can I help you? B: No thanks. I’m just waiting for a friend. A: Is there anything else I can do? B: Yes. Could you please tell me where the...
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English for Tourism and Hospitality 4

English for Tourism and Hospitality 4

... Elementary English for Tourism and Hospitality LESSON 4 – Checking In STUDY NOTES Characters Leo: Receptionist Mona: Guest Jack: Guest The story Leo is booking Mona and Jack into ... some magazines Language Practice – Both and just There are a number of structures you can use for ‘both’. Each of them has the same meaning. For example, you can say: Both guests are ... changes their rooms and makes sure they have everything they need. Grammar – There is / There are As we learnt in lesson 4, there is (there’s) is used with single items and uncountable nouns....
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English for Tourism and Hospitality 5

English for Tourism and Hospitality 5

... Elementary English for Tourism and Hospitality LESSON 5 – Making Recommendations STUDY NOTES Characters Leo: Receptionist Mona: Guest Jack: Guest Jean: Waitress The story Mona and ... you got any messages for me? Yes I have. Can you book me a taxi for tomorrow please? Yes I can. Language Point- Making recommendations Here are some model phrases for making recommendations. ... and Jack want to go out for dinner so they ask Leo to recommend a good restaurant. He suggests they go to the Golden Lotus. At the restaurant, Jean finds them a table and takes their drink orders....
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English for Tourism and Hospitality 6

English for Tourism and Hospitality 6

... Elementary English for Tourism and Hospitality LESSON 6 – Making Recommendations STUDY NOTES Characters Leo: Receptionist Mona: Guest Jack: Guest Jean: Waitress The story Mona and ... Golden Lotus Restaurant. Jean gives them a menu and takes their orders. Language Pract- Describing dishes Here are some descriptions of dishes for you to read out loud. A: It all sounds ... tofu? B: The Vegetable Stir Fry has tofu that is marinated with soy sauce, ginger and garlic. Grammar - quite and very In the first example below, quite has a similar meaning to rather, pretty...
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English for Tourism and Hospitality 7

English for Tourism and Hospitality 7

... Elementary English for Tourism and Hospitality LESSON 7 – In the Restaurant STUDY NOTES Characters Mona: Guest Jack: Guest Jean: Waitress The story Mona and Jack are dining ... the phone in my room? It’s not working. A: I’m sorry. I’ll go and fix it now. A: Is everything alright? B: There’s no tea and coffee in my room. A: I apologise. I’ll get you some right ... A: I’m sorry. I’ll see to it straight away. A: Is everything OK? B: I’ve been waiting for 25 minutes and my meal hasn’t arrived yet. A: I’m sorry. I’ll see to it right away. Grammar -...
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