... hospital building; the devolution of finance from management to department level, with the introduction of new financial tech-nologies (i.e., enterprise resource planning system: ERP); and the phasing ... for increasing the knowledge andauthority levels of staff. Management of department finances by charge nursesrather than by higher management levels meant that senior nurses were nowresponsible ... interviews of nine executives, one doctor, fivenurses, and three allied health professionals. It is unfortunate that at Time 2 wewere only able to interview one doctor. For each period of data...