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Managerial economics and organizational architecture 5th brickley

business economics and managerial decision making phần 3 pps

business economics and managerial decision making phần 3 pps

... to integrate and align the decision- making process with longterm organizational strategic objectives and near-term organizational needs If handled systematically, the BPO analysis and selection ... map in hand, the next step for the BAT is to identify which of the processes are core and which are noncore activities STEP 3: IDENTIFY CORE AND NONCORE ACTIVITIES Some consultants and business ... dynamics and effective team performance At any rate, savvy managers realize that the storming and norming phases are best handled using a hands-off approach as the team develops an identity and operating...
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business economics and managerial decision making phần 4 pot

business economics and managerial decision making phần 4 pot

... deal with and manage change, and capability to communicate and work with persons from a range of disciplinary backgrounds Implementing the decision- making process and developing a business case ... (3) identify core and noncore activities; (4) identify the BPO opportunity; (5) model the BPO project; and (6) develop the business case The BAT should be chartered by top decision makers The ... time, and the scope and nature of the buyer-vendor relationship must adapt as well The typical BPO relationship will last four to six years and will involve ongoing negotiations and deal making...
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business economics and managerial decision making phần 5 pdf

business economics and managerial decision making phần 5 pdf

... projects • Performance with other clients 25 Warranties and Claims Policies Facilities and Capacity Geographic Location Technical Capability 10 15 05 25 STEP 3: DEVELOP A LONG LIST Launching the ... include standard items such as experience, price, and location The qualification list may also include more strategic items such as the vendor’s organizational culture, decision- making style, and reputation ... schedule and set clear goals and objectives A sample charter for the organization’s VST is provided in Exhibit 5. 2 As shown in Exhibit 5. 2, one task for the VST is to establish minimum standards...
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business economics and managerial decision making phần 6 docx

business economics and managerial decision making phần 6 docx

... cycle of the processes involved and changes in the business cycle Support of the governance process and personnel by vendor and client management is essential and should be established at the ... management plan is to establish and identify roles and role players from each organization—buyer and vendor These roles and role players will be responsible for project outcomes and accountable to the ... the organization and the service provider each have an amount of money at risk and each stands to gain a percentage of the profits if the service provider’s performance is optimum and achieves the...
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business economics and managerial decision making phần 7 pps

business economics and managerial decision making phần 7 pps

... information, and knowledge shared between BPO buyer and vendor, the greater will be the potential for insights into overall business processes and strategy New ideas and ways of operating can and should ... culture, managing job loss and/ or changeover, and establishing business continuity and performance benchmarks The project management plan is the operating plan for the transition and maintenance phases ... understand and seek to advance each other’s core business competencies This means that companies must reach beyond the deliverables, timetables, penalties, and remedies specified in the contract and...
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business economics and managerial decision making phần 8 pptx

business economics and managerial decision making phần 8 pptx

... facilities, a reception area, security, and employees wearing business attire • The vendor has employee policy handbooks, and employees understand their rights and responsibilities • The vendor has ... be in place for granting and revoking rights of access, and granting privileges should be recorded and made available to both client and BPO partner Streamline hardware and software between the ... leverage and/ or build their own hardware systems BPO buyers must confirm the vendor’s ability to obtain technical support and spare parts to maintain their systems and minimize downtime 188 EXECUTING...
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business economics and managerial decision making phần 9 potx

business economics and managerial decision making phần 9 potx

... controls Business Risks and Mitigation Strategies EXHIBIT 10.3 199 Outsourcer and Client Information Security Responsibilities MSP Client Installs and maintains data security software Writes and maintains ... and computer hackers, abound Offshore outsourcing presents different and in some cases more potent threats than the domestic variety Legal standards and business practices governing whether and ... Defines business needs and identifies data security issues Writes and maintains internal data security policies and procedures Defines structure for logon IDs and access rules Approves logon IDs and...
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