... the Information Technology Investment Management Framework or the IT investment management approach, 10 U.S General Accounting Office, Information Technology Investment Management: A Framework for ... for Assessing and Improving Process Maturity, Exposure Draft, GAO-AIMD10.1.23 (Washington, D.C.: May 2000) 11 U.S General Accounting Office, Information Technology: A Framework for Assessing and ... practices and attributes, such as strategic planning, project management, enterprise architecture (EA) management, human capital management, and software and system acquisition management In May...