A cost, benefit approach to understanding service loyalty

A cost, benefit approach to understanding service loyalty

A cost, benefit approach to understanding service loyalty
... to another is relatively easy to Service quality has a strong impact on customer loyalty in both banks and travel agents Reliability and responsiveness are particularly important to bank customers, ... attitudinal measures such as the ones based on intentions to repatronize a service provider Such attitudinal measures have an advantage over behavioral measures (e.g repeat patronage) in that they can provide ... risk and its components: a model and empirical test'', Journal of Marketing Research, Vol 10, pp 184-9 Bharadwaj, S.G., Vanradarajan, P.R and Fahy, J (1993), ``Sustainable competitive advantage...
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Tài liệu Báo cáo khoa học: "A PRAGMATICBASED APPROACH TO UNDERSTANDING" pdf

Tài liệu Báo cáo khoa học:
... accept such questions implicitly by proceding to answer the question or to seek information relevant to formulating an answer However IS may refuse to accept t h e q u e s t i o n p o s e d by ... goal rule DG-Obtaln-Info to determine if the elliptical fragment is being used to accomplish the discourse goal of seeking information in order to construct an answer to the posed question THE ... pushed onto the discourse stack [SP2]When IS poses a question to IP, ExpandQuestion is pushed onto the discourse stack Once IP begins answering the question, the stack is popped up to and including...
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Báo cáo khoa học: "A Grammatical Approach to Understanding Textual Tables using Two-Dimensional SCFGs" docx

Báo cáo khoa học:
... model so on Tables were extracted from the collected sample, automatically cleaned, and tokenized into two-dimensional array of tokens 911 priate semantic interpretations of textual tables in terms ... introduced a framework to support a more linguistically-oriented approach to finer interpretation of tables, using two-dimensional stochastic CFGs with Viterbi parsing to find appro- Yingchen Yang ... presented here aims to address this problem Our model provides an enabling foundation toward a linguistic approach by first shifting to a two-dimensional CFG framework This permits us to construct a...
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Báo cáo khoa học: "A KNOWLEDGE ENGINEERING APPROACH TO NATURAL LANGUAGE UNDERSTANDING" pot

Báo cáo khoa học:
... for experimentation in KE applied to Natural Language Understanding PRELIMINARIES FOR ENTERING RULES The basic tools that the language expert will need to enter into the system are a lexicon of ... analyzing the user's natural language input An example was presented to illustrate: entry of the user's lexicon into the system; entry of the user's natural language rule statements 143 into the system; ... explores the realm of a Knowledge Engineering a p p r o a c h to N a t u r a l L a n g u a g e Understanding A basic core of NL rules enable the NLU expert to input his natural language rules and...
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Báo cáo y học: "A new approach to understanding the impact of circadian disruption on human health'''' pps

Báo cáo y học:
... impossible to understand the results of any ecological study of circadian disruption on human health or how laboratory studies using animal models relate to the human condition Second, with an understanding ... response of the human circadian system (Figure 1) [20] Two detectors are used to characterize the spectral-opponent, subadditive response of the circadian system to polychromatic light and thereby ... in humans the period of the master clock is slightly longer than 24 hours [1] To maintain synchrony with the external world, the light-dark pattern incident on the retina resets the timing of the...
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Báo cáo y học: " A validity-driven approach to the understanding of the personal and societal burden of low back pain: development of a conceptual and measurement model" doc

Báo cáo y học:
... A validity-driven approach to the understanding of the personal and societal burden of low back pain: development of a conceptual and measurement model Rachelle Buchbinder1,2,*,#, Roy Batterham3,*, ... develop a conceptual and measurement model of the overall burden of low back pain from the individual’s perspective using a validity-driven approach Methods: To define the breadth of low back pain burden ... interview data at a number of stages of development Quantify variations in the effects of low back pain across a broad • Cluster analysis to identify score profiles and qualitative confirmation of these...
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The effect of web search strategy on online purchase intention a web design element related cost benefit approach

The effect of web search strategy on online purchase intention  a web design element related cost benefit approach
... THE EFFECT OF WEB SEARCH STRATEGY ON ONLINE PURCHASE INTENTION: A WEB DESIGN ELEMENT- RELATED COST- BENEFIT APPROACH PAULUS INSAP SANTOSA MASTER OF SCIENCE (DEPARTMENT OF COMPUTER SCIENCE) ... information seeking strategy, and the effect of Web design on information search cost This section also discusses the cost/ benefit of information search activity based on the interpersonal communication ... Strategy Strategy is the approach that an information seeker takes to a problem (Marchionini 1995) Marchionini (1995) divides strategy into analytical strategy and browsing strategy Analytical strategy...
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Tài liệu A Public Health Approach to Children’s Mental Health - A Conceptual Framework pdf

Tài liệu A Public Health Approach to Children’s Mental Health - A Conceptual Framework pdf
... where a public health approach to children’s mental health can be envisioned and achieved viii A Public Health Approach to Children’s Mental Health: A Conceptual Framework Foreword In the fall ... mental health problems, treating mental health problems, and reclaiming optimal health while addressing a mental health problem A Public Health Approach to Children’s Mental Health: A Conceptual ... itive mental health and Ensuring Quality, Access, and Sustainability Gathering and Analyzing Data to Drive Decisions Assessing A Conceptual Framework for a Public Health Approach to Children’s Mental...
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Tài liệu A Client-Centered Approach to Reproductive Health: A Trainer’s Manual docx

Tài liệu A Client-Centered Approach to Reproductive Health: A Trainer’s Manual docx
... Tasneem and Tayyaba Gul were also an essential part of the core team during earlier trainings in Sargodha The manual was edited earlier by Mary D’Souza It was later transformed into the shape of a ... encourage those who may have had less advanced training to provide the needed skills to trainees 1.2 The manual s adaptability This Trainer’s Manual was originally developed for use in Pakistan ... as training tools and as useful tools to energize and relax participants They are explained within the module when they are to be used TRAINING MATERIALS AND TOOLS Training materials are a resource...
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Tài liệu Báo cáo khoa học: "A Ranking-based Approach to Word Reordering for Statistical Machine Translation" doc

Tài liệu Báo cáo khoa học:
... the word order in target language To this end, we propose a simple but effective ranking-based approach to word reordering The ranking model is automatically derived from the word aligned ... baseline system for In order to show whether the improved performance is really due to improved reordering, we would like to measure the reorder performance directly 917 Reordering Performance As ... concludes the paper Word Reordering as Syntax Tree Node Ranking Given a source side parse tree Te , the task of word reordering is to transform Te to Te , so that e can match the word order in target...
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Tài liệu Báo cáo khoa học: "A Fully Bayesian Approach to Unsupervised Part-of-Speech Tagging∗" docx

Tài liệu Báo cáo khoa học:
... into Bayesian methods for other natural language learning tasks References M Banko and R Moore 2004 A study of unsupervised partof-speech tagging In Proceedings of COLING ’04 E Brill 1995 Unsupervised ... values of the latent variables are then taken to ˆ be those that maximize P (t|w, θ) In contrast, the Bayesian approach we advocate in this paper seeks to identify a distribution over latent variables ... intuitively sensible prediction results from the fact that the Bayesian approach is sensitive to the robustness of a choice of t to the value of θ, as illustrated in Figure Even though a sequence...
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Tài liệu Báo cáo khoa học: "A Feature Based Approach to Leveraging Context for Classifying Newsgroup Style Discussion Segments" pptx

Tài liệu Báo cáo khoa học:
... fsm feature, which indicates the state of a simple finite-state automaton that only has two states The automaton is set to initial state (q0) at the top of a message It makes a transition to state ... history for sequential learning in terms of previous messages Thus, for all three dimensions, we report results for histories defined within a single message in our evaluation below Feature Based ... the corpus We also included a feature that indicated the number of words in the segment Thread Structure Features The simplest contextoriented feature we can add based on the threaded structure...
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A logic-programming approach to network security analysis potx

A logic-programming approach to network security analysis potx
... various information and tools together, yielding an end -to- end automatic system Attack graphs One purpose of network security analysis is to generate an attackgraph Roughly speaking, an attack ... suitable for network attack analysis Datalog is popular in deductive databases, and several decades of work in developing reasoning engines for databases has yielded tools that can evaluate Datalog efficiently ... specification is also a program that can be loaded into a standard Prolog environment and executed Datalog has a clear declarative semantics and it is a monotone logic, making it especially suitable...
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A Knowledge-Based Approach to Network Security: Applying Cyc in the Domain of Network Risk Assessment pptx

A Knowledge-Based Approach to Network Security: Applying Cyc in the Domain of Network Risk Assessment pptx
... server translates the information returned by the Sentinels into CycL and adds it to the KB This approach is potentially vulnerable to an attack on the Sentinels themselves, or to spoofing of their ... 95/98/NT/2000/XP, Linux RedHat and Solaris The Attack Planner enables the user to state plan goals, launch the planner and view the attack plans generated For example, a user can state the goal “An external ... that gathers information about the software, hardware and status of the machine it is running on The server polls the Sentinels, gathers network information from them, and then represents that...
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