... Implementing ITIL using the PMBOK Guide in Four Repeatable Steps Lawrence Cooper, PMP, CPM, ITIL Service Manager Introduction `Begin at the beginning,' the King said gravely, ... “Begin at the beginning and go on until we come to the end; then stop,” we have seen that, in the case of implementing ITIL using project management best practices, we have many project beginnings ... marketplace is the PMBOK Guide from the Project Management Institute Project management, in a general sense, is the discipline of defining and achieving targets while managing and optimizing the use...