... 1/13/05 10: 44 AM Page 138TEAM LinG - Live, Informative, Non-cost and Genuine !114 THE BRAVE NEW WORLD OF EHR the text must enhance the material presented in the text ratherthan distract the learner. ... use in the training of soft skills has been the sub-ject of some debate (Welsh, Wanberg, Brown, & Simmering, 2003).For instance, distance learning may be inappropriate for training in interpersonal ... e-learning industry rallies around a new business case: The valuechain. Internet World. [Retrieved March 2, 2004, from www.internet world. com/magazine.php?inc =100 101 /10. 01.01ebusiness1.html]Brown,...