... Macdonald, R and Vriesendorp, S 148balanceexample of unbalanced project 13 maintaining 122–24benefits 22– 23, 31 , 38 and costs 41– 43 brainstorming 33 34 , 90budget 12– 13, 17, 20, 1 23 and the project ... achieve outcomes within constraints;࿖negotiating;࿖motivating and influencing people;࿖communications;࿖ managing the big picture and the detail;࿖maintaining progress and overcoming obstacles;࿖decision ... 16–17Index 2 13 timing of information releases 134 35 verbal and non-verbal 129where information is needed 135 36 written 128community of practice 2 03 completion of projects 9, 20,1 63 71closing...