... response shows that he or she does notunderstand you, and now an expert in communica-tion methods has to be brought in to show you how to get through. Give the person a monetary incen-tive? I do ... signifies that you were a party to your owndownfall. This is why positive KITA is so popular:it is a tradition; it is the American way. The organi-zation does not have to kick you; you kick yourself. ... training, was unfolded.5. Sensitivity training. Do you really, really un-derstand yourself? Do you really, really, really trustother people? Do you really, really, really, really co-operate?...