101 WAYS TO REALLY SATISFY YOUR CUSTOMERS pptx

... tooUNDERSTANDING YOUR CUSTOMERS 11 101 WAYS TO REALLY SATISFY YOUR CUSTOMERS 6 Encourage your customers to give you their opinionsWe all need feedback from our customers. We need to knowthat we ... 141 101 WAYS TO REALLY SATISFY YOUR CUSTOMERS viii7 If you ask for opinions, be prepared to listen to themIf you are going to ask your customers for feedback on your business, you need to be ... customers will definitely notice thechange. GETTING A HANDLE ON CUSTOMER SERVICExxvHow to keep your customers and attract new onesPLUS20BONUSTIPS SATISFY your customers 101 ways to really IntroductionI...

... TO REALLY SATISFY YOUR CUSTOMERS 12 101 WAYS TO REALLY SATISFY YOUR CUSTOMERS 4 Observe your business objectivelyIt can be difficult to be detached from your business and to look at it from ... forgotten in theclutter of day -to- day activity. UNDERSTANDING YOUR CUSTOMERS 7 101 WAYS TO REALLY SATISFY YOUR CUSTOMERS xxx7. It is difficult for customers to buy products. 8. Staff have ... back when promised. 101 WAYS TO REALLY SATISFY YOUR CUSTOMERS xxii6 Encourage your customers to give you their opinionsWe all need feedback from our customers. We need to knowthat we are giving...

... technical to be concerned with here—the sky’s the limit,but try to put yourself in your customers shoes.Try to think as your target market would if they were to do a search forinformation on a topic ... locationas well as a Web site. These can be your loss leaders to get customers to comeinto your business.You can develop a coupon banner ad that links to your site, where thecoupon can be printed. ... convey to your Web developer what you want your Web site to achieve. You obviously will have a number of different objectives for your site,but many of these objectives can work together to make your...

... Your siteshouldincorporatepermissionmarketing,wherevisitorsareencouraged to giveyoupermission to sendthememail,newsletters,ande-specialsonaregularbasis.Chapter4hasexamplesof ways to encour-agevisitors to request to beadded to your emaillist,andChapter12providesallthedetailsonstayingintouchwiththosewhogiveyouthatpermission.• Your siteshouldbedesigned to encouragecustomerloyalty.• ... 136WhyEmailIsNotDead 13626 101 Ways to Promote Your WebSite(promote.maxpress.com) Keep your titletagsbrief—intherealmofve to tenwords.Thelonger your titletagis,themorediluted your keywordsbecomeandthemorelikely your titletagis to betruncatedbyasearchengine.Googledisplaysamaximumof66characters.Yahoo!Search,ontheotherhand,permitsup to 120charactersforatitletag. ... and one ways to promote your web site.HF5415.1265.S93 2011658.8'72 dc22 201002843310 101 Ways to Promote Your WebSite(promote.maxpress.com)ofthecompetitiveanalysis,and your ownideas,aswellasthoseofothers.Thisisdonethroughtheprocessofstoryboarding....

... 101 Ways to Market Your Business 101 Ways to Market Your Business is a collection of marketing strategies that can be implemented to help your business gain more ... market. 70. Team up with your weaker competitors to better your stronger competitors. 71. Publish the results of any positive survey you have just asked your customers to complete. 72. List ... protect part of your website that potential visitors need to “log in” to view. 32. Ask customers what they would like to see offered by your business in the future. 33. Organize your marketing...

... GRIFFITHS 101 Ways to Market Your Business 101 Ways to Satisfy Your Customers 101 Ways to Advertise Your BusinessSecrets to Building a Winning BusinessCOMING SOON 101 Ways to Balance Your Business ... equates to making your busi-ness better and that equates to success, profitability and anoverwhelming sense of satisfaction. Love that word. 101 WAYS TO BOOST YOUR BUSINESSxvi 101 WAYS TO BOOST YOUR BUSINESSANDREW ... cent contingency and the new total 101 WAYS TO BOOST YOUR BUSINESS16the financial state of your business, talk to your accountantimmediately. Once again, you have to be completely honestand...

... GRIFFITHS 101 Ways to Market Your Business 101 Survival Tips for Your Business 101 Ways to Really Satisfy Your Customers 101 Ways To Advertise-TEXT PAGE 26/2/04 5:09 PM Page ii2. Being clear about your ... solutions to both large corporations and smallbusiness operators. He is the author of the bestselling 101 Ways to Market Your Business, 101 Survival Tips for Your Business and 101 Ways to Really Satisfy ... to get across is. For advertising to work for any business, deciding thespecific message you want to pass on to potential customers is critical. 101 WAYS TO ADVERTISE YOUR BUSINESS4 101 Ways...

... of magazine cutouts that contain favorite expressions or objectsAsk participants to meet one another and to learn names. 101 Ways to Make Training Active, 2nd Edition16 101 Ways to Make Training ... often creates a sense of formality ifthe facilitator is at the “head” of the table: 101 Ways to Make Training Active, 2nd Edition10 101 Ways to Make Training Active, 2nd Ed. Copyright © 2005 ... there are more than twenty participants, a U can start to resemble abowling alley: 101 Ways to Make Training Active, 2nd Edition8 101 Ways to Make Training Active, 2nd Ed. Copyright © 2005 by...