... Processing and Computer Science,Institutionen för Informationsbehandling, Administrativ DatabehandlingUniversity of Umeå. (Cited in Braa et al., 1994).Sunazuka, T., Azuma, M., & Yamagishi, ... characteristics and software quality, but also showthat there are relationships between the characteristics and the desired conse-quences, and between the characteristics and the sought-after ... software quality. Information and Software Technology, 35(9),491-498.Feldman, M.S., & March, J.G. (1981). Information in organizations as signal and symbol. Administrative Science Quarterly,...