... passed the threshold of their building andthe door closed behind them, their whole affect changed They slumped, they smiled at one another, they leaned against the mailboxes and set down their ... agency, and on hearing it, the Securitat man stood and opened the door, waiting for the three distinct clicks andthe hiss before tugging at the handle They stood before the door to the guard’s ... reflective, the cars 25 andthe buildings andthe glints from sunglasses far below He wasn’t getting anywhere with the docs, the sister, the datastreams And there was New York, just outside the window...
... people see thatthe other needs help, when they value the well-being of the person in need, and when they are able to put themselves in the position of the other and to understand what the help ... store and access them when we need them, to subsequently compare andmake judgments and decisions on that basis The advantage is that we can think andmake decisions faster The disadvantage is that ... self-serving biases andthe dodo effect 28 is also called the ‘dodo effect’, named after the passage in Alice in Wonderland in which the dodo, in response to the question who of all the animals won...
... what the biz is all about and so their teams They are focused and they have flair They have the energy and they have the edge Furthermore, they have fun when they are fighting hard to deliver the ... who moan and groan about their big bad bosses These employees don’t feel valued and complain that their bosses walk all over them, demand too much from them, and give too little in return That is ... of the little thingsthatthe best bosses and think on a minute-by-minute basis that have such a big impact on the teams they manage The best team leaders the biz when they step through the door...
... They can enjoy their leisure and vacation time with new stimuli They work that interests themandthat they feel makes a contribution They can improve themselves They can good for their community ... to (and who they don’t) and what they throughout the week The emperor might wear no clothes, but the people will see him for what he is andthat is the standard for good or bad by which judgments ... appreciating what makes them tick, what annoys 16 Biz 1-12 3/8/04 7:58 PM Page 17 them, what makes them feel good, and what makes them come to work every day It means knowing something about their family...
... enhance the former and limit the latter Bosses who can be themselves are very motivating, because people know exactly where they stand with themand what they are like They can understand such ... Only inform people of thingsthat they view as affecting them or that are of direct interest to them When communicating with team members take them into your confidence Trust them with confidential ... stretch them to learn They run little quizzes and give prizes for the best scores They bring in guest speakers for the occasional lunchtime session They ensure that there are books, journals, and...
... aim to the biz will put their jobs on the line and fight for the resources and freedoms that they believe necessary to makethe contribution to which they have committed Bosses who fight their ... respect and are difficult to deal with You don’t know where you stand with them because you don’t know where they draw the line THE BIZ STEP 21 Test yourself by writing down one performance line that ... paying attention to detail, and ensuring that these little thingsmake a big difference ✔ Take the lead in ensuring that your team has the best and latest equipment, whether it relates to computing,...
... things, because they know that it is these thatmake a big difference THE BIZ STEP 25 Make a point of sitting down regularly with your people to tell them what you think of them Encourage them to be ... team and with other teams is mandatory The next step is to redefine the boundaries, pushing them well beyond the individual andthe team to encompass the common good of the company as a whole The ... other departments in need—they don’t answer other people’s telephones and don’t want to deal with a customer’s problem that takes them outside the confines of departmental routines Furthermore,...
... accountable for the contribution that they have agreed to make As a general rule of thumb, the companies that have the fewest committees andthe fewest formal meetings are those that have the most motivated ... contribution they are accountable for making When you have you on the decision I that clarity of purpose, you just get on should make, andthat s and what needs to be done and whether or not I should there’s ... trusted to makethe consult you on the right decisions decision.” Another problem with consultation is thatthe amateurs try to advise the professionals, andthe novices try to advise the experts...
... answers to the question Why? ”— Why did they behave like that? ” or Why did they say that? ” Such studies will reveal the reason behind the yawn, the bored look, the casual throwaway remark, andthe ... members and are therefore always considering different little ways to please them, help them improve their performance, and generally keep them motivated so that they go home at the end of the week ... people and seek understanding can help them change for the better, should they so want and if people don’t want to change, leaders can at least try to understand why they are sticking their heads...
... boundaries rather than confine themselves to the comfort and security of the status quo andthe monotony of everyday routine These people tend to focus on the positive things in life as opposed to the ... have and try to help them develop these further, building on their strengths while minimizing their weaknesses In seeking out the good these bosses tend to find things in people they like rather ... new hairstyles and new shampoos and products coming onto the market They can chat to themand build relationships with them Essentially, the philosophy of the company is a “can do one, based...
... Therefore they react instinctively to events andthe behavior of other people They see something funny and they instinctively laugh, which makes them happy Or something goes wrong and they instinctively ... not, there are enough of these good things around that if you go looking for them you will find them Conversely, if you focus solely on the negative, on problems, on bad behavior andthingsthat ... losing perspective and not being able to see the picture for the pixels We lose sight of the objective andthe contribution we are there to make for the company We think in patterns and unless we...
... high-value questions #8 Gain agreement for the next steps #9 Do what you say you will when you say you will it #1O Under-promise and over-deliver — — #11 Send handwritten thank-you cards Your Daily ... please and thank-you #2 Smile #3 Listen more than you talk #4 Avoid saying, “To be honest” #5 Treat everyone with respect #6 Prospect regularly #7 Learn to ask high-value questions #8 Gain agreement...
... in their businesses; others closed their businesses and started another one Still others closed their business and found other ways to support themselves and their families Others are living the ... businessperson makes mistakes and learns from them They don’t make those mistakes again The third type of businessperson learns from the mistakes of others so they never make those mistakes themselves ... they make some But by learning from the mistakes of others, they save themselves time, headaches, and money The Ugly Truth about Small Business: 50 ThingsThat Can Go Wrong and What You Can Do...
... Injury, and Death Among Men: Evidence and Implications for Prevention 43 SECTION II WHYMENANDBOYSDOTHETHINGSTHATMAKETHEMSICKANDKILLTHEM Introduction: Who Are theMen in Men s Health”? ... masculine behavior in themselves and others, andthatthe beliefs and behaviors fostered in menand boys, the resources available to demonstrate masculinity, andthe resources boysandmen use to enact ... emotions and physical distress, underlying factors that influence the health and health-related behaviors and beliefs of menand boys, and health care BEHAVIORS AND HEALTH PRACTICES OF MENANDBOYSMen s...
... thousand [4] and sixteen thousand [5] It is in this context that we undertook the study Our objective was to provide a self-reported training and employment profile of non-European doctors in the ... the European Working Time Directive, curtailing the working hours of doctors, along with the increased resource investment in the NHS at the end of the last century resulted in an influx of doctors ... contributions JTG conceived the study, analysed results, co-ordinated and prepared the initial manuscript KSR and JA administered the survey GAM and EBJ reviewed the literature and edited the manuscript All...
... by the results for both menand women in the present study Thus, the risk of PTSD shows a small linear increase from the late 60s to the late 70s for menand from the mid to late 70s for women ... http://www.annals-general-psychiatry.com/content/9/1/32 menThe second and third most PTSD vulnerable age groups according to the HTQ are the 31 to 35 years sample andthe 13 to 15 years sample among menandthe 56 to 60 years sample andthe 13 ... sample among women For the categorical PTSD prevalence the second and third rank are found for the 46 to 50 years sample andthe 51 to 55 years sample among menandthe 56 to 60 years andthe 21 to...
... regulator" and affects the function of many other channels in the epithelium [8] Notable among them is the amiloride-sensitive epithelial sodium channel (ENaC), which accounts for the bulk of salt and ... C3b (ligand for CR-1) and C3bi (ligand for CR-3) Elastase cleaves the CR1 receptor andthe C3bi ligand, so that neither of the opsonin-receptor pairs is left intact [94,95] Thus, all the usual ... result of the salt transport defect, promotes retention of bacteria in the mucus of the airways of patients with CF and allows them to multiply there The relationship between mutant CFTR and these...