... Assessing the quality of investment advice inthe retail banking sector A mystery shopping reviewFebruary 20133Assessing the quality of investment advice inthe retail bankingsector ... the customer at the beginning of their first meeting. The adviser took time to explain key information and check the customer understood it. This included the adviser making it clear that the ... other factors causing poor advice”13Assessing the quality of investment advice inthe retail bankingsector Section 2 – Key causes of poor adviceFailing to give customers the correct informationWe...
... associations Though the product quality is a component of the original model of CBBE; however, banking is a service-dominat industry and all banking products, as termed inthe industry, are actually ... have an insight into the consumer’s perception about service quality in banking, the current study adapted the construct of Spiros et al (2003) for measuring service quality inbanking services. ... of communicating values that they cannot deliver. In the modern banking industry, internet banking is an indispensable and critically important part. Some studies have analyzed the importance...
... bankingsector The increased role of financial intermediation is evident from the growth inthe (relative) size of the European bankingsectorinthe years leading up to the financial crisis. ... 2.5.1 Bankingsector restructuring, deleveraging and derisking Given the severity of the crisis, one may have expected a rapid restructuring of thebanking sector, including a reduction in capacity ... 4.1 INTRODUCTION 67 4.2 AGREED AND PROPOSED REFORMS 68 4.3 STRUCTURAL REFORMS 83 5 FURTHER REFORMS OF THE EU BANKINGSECTOR 88 5.1 THE ROLE OF BANKS IN FINANCING THE REAL ECONOMY 88 5.2 THE...
... Foreword The bankingsector was an important area of focus in economic reforms of the 1990s. The first phase of bankingreforms were focused on credit risk: dealing with the issues of ... could happen inthebanking system inthe event of an increase in interest rates. This paper offers some timely research inputs on these questions. It seeks to obtain measures of the vulnerability ... to measurement of the interest-rate risk of a bank is to focus on the flow ofearnings. This would involve measuring the impact upon the net interest income of a unit change in interest rates. This...
... of localizing biologically active molecules in defined area on the electrodes. Also the use of conducting poly-mers inthe area of bioanalytical sciences is of great interest sincetheir biocompatibility ... conducting polymer nanowires.These doped conducting polymer nanowires can be made byincorporating analyte-detecting species into a conducting polymer.Whenever, there is a contact of these doped ... acid). In addition to the striking applications in confining the CNTsonto macro-sized electrodes, the strategy through the use ofconductive films to confine the CNTs may be applicable for prepar-ing...
... margin, with focus on the Lebanese banking sector. This sector provides an interesting case study for analysing how banks set their interest rates (i.e. what factors shape their interest margins) ... bankingsector is – by large – the main source of funding for investors. Therefore, the domestic investment is mainly financed with bank loans, and any increase inthe demand for loans increases ... for the efficiency of thebanking sector, where high intermediation margins may imply inefficiency of the financial sector and could act as a disincentive to investment and may also slow the...
... hedging purposes. The bulk of the research has almost exclusively focused on the US banking sector. The present study will investigate the interest rate sensitivity of the Greek banking sector. ... for the Durbin-Watson statistic. The numbers inthe parentheses below the point estimates stand for the t-ratios. Adj. R2 stands for the adjusted coefficient of determination. The hypotheses ... 6 Addressing these questions will assist in understanding the interest rate risk exposure of the Greek bankingsector and will also provide evidence for an emerging market. The latter will...
... location. The higher the altitude, the nearer the location to the sun and the more powerful the sunlight’s UV dose will be. Similarly, the more particles inthe atmos‐phere, the higher the likelihood ... participated in indoor tanning. With more than 25,000 facilities inthe USalone, indoor tanning represents a multi-billion dollar industry. Employing over 160,000people, the tanning industry has ... pigment, calledeumelanin, is a potent blocker of UV radiation. Thus the more eumelanin inthe skin, the lessUV penetrates into the deep layers of the epidermis, and the less UV-mediated mutagenesiswill...
... China 2007). Further investigation is necessary to determine the geographic location and dispersion of these sludges in order to assess the feasibility of using them in cement manufacturing. ... residues in China is paper production. China has the third largest paper industry inthe world, and manufactures two-thirds of all non-wood papers (Hammett 2001). Within the waste hierarchy, the ... residue: injection in blast furnace." Waste Management 22(8): 841-851. 39 At present, there is at least one example of sewage sludge being used in cement manufacturing in China. In spring...
... recapitalisation of thebanking sector. These agreements are reflected inthe Memorandum of Understanding (MoU). The aim of this exercise has been to evaluate the resilience of thesectorinthe face ... of the Spanish bankingsectorinthe face of an additional deterioration inthe economy. The Banco de España, in coordination with the Ministry of Economy and Competitiveness, assumed the ... from the participating banks within an agreed term of 15 years, with the aim of: Optimising recovery levels and maintaining the value of the assets as far as possible. Minimising the adverse...
... growth. Inthe oriented nucleation theory (ON), the preferredactivation of a special nucleus determines the final Rex texture [1]. Inthe oriented growththeory (OG), the only grains having a ... between the <110> directions in as-deposited grains and the <100> directions in Rexed grains is therefore im‐possible in a grain. Two of the <110> directions in neighboring grains, ... S1 andS2, intersecting along the common slip direction, the x3 axis; the x2 axis bisects the angle between the poles of these planes. The loading direction lies within the quadrant drawn...
... when others continue to lose this battle. E-Business Today the Internet is used for a wide variety of purposes including email, surfing the World Wide Web, chatting in chat rooms, doing research ... service/relationship marketing theory and measures within the emerging e -banking industry. 14 Rationale/Significance The research model developed herein could be expanded to include other important ... clear the linkages between e -banking and relationship marketing. Banks today are increasingly providing customer service in support of relationship marketing strategic objectives, with the help...