... products are experts cursed by their knowledge, and theycan t imagine what it’s like to be as ignorant as the rest of us ~Chip & Dan Heath, Made To Stick THINGS YOUCAN TAKE HOME WITH YOU TONIGHT ... INTERFACE REDUCES USER SUPPORT REQUESTS Source: WHY HAVE ENTERPRISE SOFTWARE VENDORS #FAILED WITH USER EXPERIENCE? THE BUYER & THE USER ARE NOT THE SAME PERSON ENTERPRISE SOFTWARE USERS ARE A CAPTIVE ... ENTERPRISE SOFTWARE IS RARELY CRITIQUED LIKE CONSUMER SOFTWARE ENTERPRISE SOFTWARE DEVELOPMENT IS LARGELY TECHNOLOGY & FEATURE FOCUSED BIG IDEAS THE USER EXPERIENCE OF THE SOFTWARE THAT RUNS YOUR BUSINESS...
... partner if youre the only one investing dollars in the business He is an employee and will not have the same interests as you do, no matter what he says My father was right Youcan pick yourself ... challenged You don’t have to “go it alone” entirely • The rewards are yours and the challenges are yours, but remember, there is no safety net like that you will find in a corporate setting • Stay fresh ... multimillion dollar businesses, they ve remembered what it was like for them and tried to create a better business environment Entrepreneurs become entrepreneurs because we have a passion for what we are...
... will not, or does not know how, to delegate They seem to struggle to get the work done that their staff “couldn't or wouldn't finish.” • The manager will not, or doesn’t know how to, coach They don’t ... reasons most employees leave a workplace is because of bad management—notably, they feel their managers don’t trust or respect their abilities and, therefore, don’t empower them with enough responsibility ... Managers and Staff Once you recognize that you may be a micromanager, you will want to figure out if your actions are harmful to you and your staff or merely necessary for greater good of the organization...
... incidents ■ Dose Response: It is important to know whether the cancer risk increases as the exposure levels increase This is known as a dose-response trend Some dose-response trends are linear, ... will develop cancer and another will not THE NATURE OF CANCER T here are more than 100 types of cancer Cancer begins inside a cell, the basic building block of all living things Normally, when ... exposures through renovations, repairs, and demolitions Ceramic fibers are now used as insulation materials and are a replacement for asbestos Because theycan withstand high temperatures, they are...
... the time you retire You may say to yourself that once you retire, you ll be more active and energized But unless youre retiring tomorrow, such resolutions won’t you any good if your current lifestyle ... leaves you in such poor physical condition that you ll spend your retirement on a couch And if your joints hurt because you ve ignored your health, enjoying your retirement leisure activities, not ... long as they choose Nothing holds that promise like exercise.” 34 | retire happy Exercise Is Good for Your Mind, Too Exercise doesn’t just prepare your body for retirement, it also prepares your...
... migraine sufferer is Curtis Croley of Ellicott City in Maryland He had head pain as a child Mr Croley says he does not know what kind of headaches they were But when he suffered severe headaches ... Migraine headaches cause Americans to miss at least one hundred fifty million workdays each year A migraine can be mild But it also can be so severe that a person cannot live a normal life BARBARA KLEIN: ... people not enjoy the experience.Treatment can be as simple as aspirin or other painkillers But if your pain is too severe, you will need a doctor's advice BARBARA KLEIN: A website called familydoctor.org...
... rings true: knowledge is power and knowing that the system has been overhauled by the same manufacturer that created it, and therefore knows it best, can make all the difference “I prefer the security ... may be replacing or upgrading existing equipment (making more pre-owned units available) End users interested in pre-owned equipment therefore may have the added benefit of knowing they aren’t ... options described herein without prior notice Please contact your local Siemens sales representative for the most current information Note: Any technical data contained in this document may vary...
... phone You also have an unsecured agreement with your dentist for dental care Unsecured creditors can sue you if you don’t pay your bills What Creditors CanDo if YouCan t Pay Note: If you don’t ... can also be sent by registered mail The claim will tell you who is suing you, why they are suing, and how much money they are suing you for Don’t ignore the claim If younot take any action your ... where available You will not have to appear before a judge if you choose this action File a dispute note You will receive a form called a dispute note when you receive your civil claim If you...
... A4 More resources A7 ii | WhatYou Should Know about Home Equity Lines of Credit WhatYou Should Know about Home Equity Lines of Credit If you are in the market for credit, a home ... Find out what caused the lender to freeze or reduce your credit line and what, if anything, youcan to restore it You may be able to provide additional information to restore your line of credit, ... so that you know they will accept the new appraisal as valid Shop around for another line of credit If your lender does not want to restore your line of credit, shop around to see what other...
... may not be sure what happens when you use a credit card or take a loan, the two most common examples of using credit Learning more can help you cut costs and avoid using more credit than youcan ... days Youcan still use your card while youre disputing a charge, as long as you pay the rest of your bill You will not have to pay for those purchases or charges you are disputing, but you will ... and your credit report and credit score That’s why it’s so important to be sure you always repay whatyou owe on time, and it’s exactly what the lender expects, too If youre 62 or older, you...
... Understanding what your credit history is what s in it, what s not in it and how youcan improve your credit profile can help you reach your financial goals If you ve ever been turned down for credit, youre ... potential creditor can check your credit report But whatthey see isn’t a secret Youcan request a copy of your credit report too tends to show up on all three, staggering your requests means you may ... because of your credit report, youre entitled to a free copy if you request one You have 60 days from the time you learn that you were turned down to request a free report Being denied credit is...
... you have it, you never think youre going to lose it, and when you lose it, you never think youre going to get it back The best thing youcan in your ‘self-talk’ is to remind yourself whatyou ve ... always felt like slumps were usually self-induced,” he says They came about from playing too much, not working hard enough Not thinking aboutwhatyoure doing.” But whatever struggles Nicklaus ... “If you ve played well and your handicap’s going up, you probably made a bad change You have to recognize it Just because you paid more money for a set of clubs doesn’t mean theyre better for you. ”...
... financially Using these six steps, youcan work out where you are now, whatyou may need in the future and whatyou must to reach your goals The process involves gathering relevant financial information, ... illness you feel that a professional adviser could help you improve on how you are currently managing your finances you know that you need to improve your current financial situation but don’t know ... your life goals Youcan also adapt more easily to life changes and feel more secure that your goals are on track CANYOUDO YOUR OWN Financial Planning? Some personal finance software packages,...
... GREAT PEOPLE DECISIONS there’s that notion that it’s instinctive (It’s not. ) Third, there’s that notion that you don’t have to work at it, because either you ve got it or you don’t (In fact, you ... Learning Can Take You a Long Way The point about all of this discussion is not to scare youabout the complexity of assessing people In fact, you don’t need a deep expert knowledge about competencies ... the trade While we may not learn from our experience, we still believe we are pretty good In fact, we are not, and we are not even aware of our deficiencies The best studies about self-perceptions...
... GREAT PEOPLE DECISIONS there’s that notion that it’s instinctive (It’s not. ) Third, there’s that notion that you don’t have to work at it, because either you ve got it or you don’t (In fact, you ... final prescription in this book concerns the “one thing you need to know about sustained individual success”: Discover whatyou don’t like doing, and stop doing it Well, in order to stop doing what ... Great People Decisions fills that gap As you ve already discovered in your own career, organizations are all about people It doesn’t matter how high-tech, stripped-down, decentralized, offshored,...
... today are embarking upon second careers.35 Let’s assume that youre one of these “self-restarters.” No matter what your reason—whether you are seeking more flexibility, increased financial reward, ... the trade While we may not learn from our experience, we still believe we are pretty good In fact, we are not, and we are not even aware of our deficiencies The best studies about self-perceptions ... culture, talent, and leadership are only about people decisions And whatabout those others—strategy, for example? Well, it’s interesting to note that the premier strategy consulting firms now recognize...
... when you know exactly whatyoure looking for, and therefore can give different weights to the various relevant criteria First I will review some general findings about the relevance and significance ... Let’s assume that you know exactly where you stand, and (based on that understanding) you know exactly whatyou need to do, in terms of the people changes that are required to move your organization ... situation is different, there are generalizations that we can make about the best predictors of performance in a job But to draw upon that wisdom successfully, you have to know whatyoure looking for...
... As mentioned before, one of the main problems with most “personality tests” is that they are not job specific Each job requires different levels of different competencies There are many ways in ... methodology but not my results The results from these three highly different cultures (Latin America, Germany, and Japan) were absolutely fascinating Figure 5.9 displays the profiles of failures versus ... average in terms of EI I would obviously not have been so sure about my recommendation in this case had I not analyzed and re ected upon my own previous failures! In fact, Manager E became the CEO...
... While you may not know me personally, you may know someone who knows me And if youre reading this book and interested in these topics, the chances are very good that you know someone who knows ... compare the succeeding candidates with the former maximum—are not only much more economical (in terms of the number of candidates analyzed), but also more powerful.16 No, this rule would not maximize ... 1.6, not that far away from a practical maximum of This gives you a hint about why “trying a dozen” can work even when you are sampling candidates from a very large population But What about...
... that you were responsible for implementing How did you handle it? What resulted from it? Would you handle it any differently now? ? Given our organizational culture and the changes we need, canyou ... subset of candidates who should not be considered further for a job Most specialists agree that although reference checks aren’t particularly useful in predicting candidate job success, they may ... assessments is more than three times more valuable than increasing the number of candidates generated, and more than six times more valuable than reducing the cost of the hired candidate (See Figure 7.1.)...