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making the grade emotional intelligence trumps all

the mit press americas environmental report card are we making the grade dec 2004

the mit press americas environmental report card are we making the grade dec 2004

Cao đẳng - Đại học

... an overdrawn aquifer is the Ogallala Formation The Ogallala Aquifer The body of sandstone rock called the Ogallala Formation is the largest and best-studied aquifer in the United States (figure ... we have them and what we might to remedy them The Colorado River The first thing they noticed was that the river was no longer there Somebody had removed the Colorado River —Edward Abbey, The Monkey ... process hitherto associated with nature In addition, the cost of installation and the problem of disposal of the human waste kept them from the masses The disposal problem was solved in the 1860s...
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Tài liệu Coaching Emotional Intelligence in the Classroom pptx

Tài liệu Coaching Emotional Intelligence in the Classroom pptx

Kỹ thuật lập trình

... context .The example we offer children is making a cup of tea… I put the tea in the cup Who put the tea in the teabag? – Who packed the teabags in their box? – Who put the box on the shelf in the ... from the rich If the poor stole from the rich then they’d be put in jail If all the poor were in jail those outside would be rich 39 Coaching emotional intelligence in the classroom Table 8.1 The ... rich then there would be no need for them to work If the rich did not work then only the poor could work But the poor could only work if they were not in jail If only the poor worked then they...
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the eq difference a powerful program for putting emotional intelligence to work

the eq difference a powerful program for putting emotional intelligence to work

Đại cương

... “pain in the butt.” I You passed me in the hall the day after I came back from burying my mother and the first thing you asked was whether I had time to run the proof today I’d suggest you either ... said (Adele writes the word high performance in the final column on the good boss chart, high trust in the middle column, and EQ (emotional intelligence) and IQ in the column on the left See Figure ... distracted from their intentions, and they suffer greatly The project constantly stares them in the face, yet they cannot break the bonds of this powerful adhesive Over and over, they think about...
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The EQ interview finding employees high emotional intelligence part 1 doc

The EQ interview finding employees high emotional intelligence part 1 doc

Kỹ năng phỏng vấn

... just what they accomplish This insight into how people accomplish results allows the hiring manager and interviewer to assess whether or not the person will fit within the organization They can ... challenge because these new hires will have little invested in a company As a result, they will have little incentive to stay for the long term if they receive a more lucrative offer from another ... efficiency These statistics offer another compelling reason to screen for emotional intelligence competencies Organizational commitment and retention are closely linked to emotional intelligence. 3...
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The EQ interview finding employees high emotional intelligence part 2 potx

The EQ interview finding employees high emotional intelligence part 2 potx

Kỹ năng phỏng vấn

... about the number of people in your Rolodex, but rather about the reaction those people have when you’re on the other end of the phone Are they delighted that you called, or would they rather be ... It is the most internally seated of all the aspects of emotional intelligence, and it serves as a foundation on which to build a more emotionally intelligent life It is, in essence, both the reason ... excel in all other areas of emotional intelligence without yet discovering true purpose, once true purpose is discovered, emotional intelligence will be easier to improve FIGURE 2.1 Emotional Intelligence...
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The EQ interview finding employees high emotional intelligence part 3 ppt

The EQ interview finding employees high emotional intelligence part 3 ppt

Kỹ năng phỏng vấn

... herself and the impact she has on others allows the candidate to monitor her behavior It also gives the interviewer information as to whether the candidate can read nonverbal cues and other signals ... blaming the situation on circumstances, (2) denying the signif- SELF-AWARENESS 21 icance of the action by minimizing the impact on the other person, (3) stating that the victim brought on the action ... behavior on the victim’s part, and (4) stating that they (the perpetrators) are not alone and that many others have engaged in the sort of behavior that they engaged in On the contrary, when these...
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The EQ interview finding employees high emotional intelligence part 4 potx

The EQ interview finding employees high emotional intelligence part 4 potx

Kỹ năng phỏng vấn

... resolve the conflict or to get others to cooperate Although that is important information that you should consider, the gist of the analysis should be about what the person thought about the experience ... a time when they were criticized The interviewer must set the tone so that the candidate feels comfortable Be sure to include questions that ask the candidate to point to evidence; the evidence ... to review the troubleshooting guide that the engineering staff developed for our unit.” In the latter example, the evidence is specific and detailed Another important question asks the candidate...
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The EQ interview finding employees high emotional intelligence part 5 doc

The EQ interview finding employees high emotional intelligence part 5 doc

Kỹ năng phỏng vấn

... emotional intelligence Ascertaining whether the candidate has this foundation requires the interviewer or hiring manager to use a one-two approach in the interview questions For example, in the ... quietly; others may be bubbly The point of these questions is to determine whether the candidate recognizes and behaves in a manner that allows for positive expression of emotions The question ... right if you’re the CFO may be a critical job function Obviously, then, accurate analysis of the answers to these questions requires filtering them through both the job function and the situation...
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The EQ interview finding employees high emotional intelligence part 6 pdf

The EQ interview finding employees high emotional intelligence part 6 pdf

Kỹ năng phỏng vấn

... Planning the Tone of Conversations In addition to being aware in the moment, emotionally intelligent people take this skill a step further by planning the tone of their conversations so that they ... bad days, but they create ways to get through them Oftentimes, resilient people realize that the situation is temporary Others say they put the situation in perspective Some say they talk it over ... reaction.” In this example, the interviewer can see that the candidate was sensitive to the fact that he could set the tone of the discussion by the way he approached his coworker The candidate gave forethought...
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The EQ interview finding employees high emotional intelligence part 7 potx

The EQ interview finding employees high emotional intelligence part 7 potx

Kỹ năng phỏng vấn

... compassion for the other person’s situation or experience The coworker who recognizes the signs of an overwhelmed peer, the manager who can “see” the employee who struggles, and the leader who ... questions, the interviewer should be determining whether the candidate is helpful without being asked First, is the candidate able to see the need? Second, is the candidate willing to assist? The interviewer ... That’s why the question about whether or not the candidate has ever resented helping someone is important It will give the interviewer an idea about how the candidate balances these points Another...
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The EQ interview finding employees high emotional intelligence part 8 pptx

The EQ interview finding employees high emotional intelligence part 8 pptx

Kỹ năng phỏng vấn

... appropriately The trust she had built over the years was a critical factor in the success of the project Many other IT directors follow the same steps, but their projects are met with resistance The difference ... honest input, put the department (and the boss) in the best light, seek to understand the department’s mission, and help others within and outside the organization to get the best from their department ... and then take credit for the ideas of other people These views not only damage the collaborative spirit in the workplace; they also decrease problem resolution and process improvement Consider these...
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The EQ interview finding employees high emotional intelligence part 4 pdf

The EQ interview finding employees high emotional intelligence part 4 pdf

Kỹ năng phỏng vấn

... writing? I'll write the names in pencil on television, on the radio /the phone /the Internet / saw the programme on TV Mark is on the phone at the moment for sale, on the market The house next door ... bicycle/bike, the boat, the bus, the ferry, the hovercraft, the plane, the ship, the train Exercises Preposition + noun (A-B) Put in by, from, in or on ► There's something I want to listen to on the radio ... in the way In the end = finally, after a long time It took Claire hours to decide In the end she chose a long blue dress At the end = when something stops We all left quickly at the end of the...
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The EQ interview finding employees high emotional intelligence part 9 potx

The EQ interview finding employees high emotional intelligence part 9 potx

Kỹ năng phỏng vấn

... happens.” Next, focus on whether the candidate has the kinds of relationships that extend across the organization and whether the candidate knows how to engender other people’s support Look for ... uncovered the candidate’s motive, expressed in his own words: “I knew if I could get all of these pieces of the organization under my umbrella, then the board would have little choice but to make me the ... favored her plan and the two 78 THE EQ INTERVIEW that opposed it resisted one another So, rather than select the director who favored her plan to sponsor it, she decided to approach the remaining neutral...
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The EQ interview finding employees high emotional intelligence part 10 ppsx

The EQ interview finding employees high emotional intelligence part 10 ppsx

Kỹ năng phỏng vấn

... discuss possible theories; then each scientist works alone to examine the possibilities within the theories Each week, the researchers are excited to come together to discuss their findings However, ... the candidate act on her idea? Did the candidate act independently to improve things that were within her control? Otherwise, did the candidate engage others to advance an idea that was for the ... be able to assess the level of confidence the candidate projects Balancing the candidate’s presentation with facts is also quite useful After all, you want to make sure that the candidate’s confidence...
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The EQ interview finding employees high emotional intelligence part 11 potx

The EQ interview finding employees high emotional intelligence part 11 potx

Kỹ năng phỏng vấn

... will no longer produce the result they require in their new roles Then they must be flexible by behaving in a manner suitable to their new positions Consider these examples in the workplace Connie’s ... the candidate’s answers to the above questions, you’re going to have to take into consideration and balance the data the candidate is giving you against the attitude the candidate has about the ... to assist others in solving problems These people must let go of the very behaviors that created their success But more important, they must have the awareness to understand that these behaviors...
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The EQ interview finding employees high emotional intelligence part 12 ppsx

The EQ interview finding employees high emotional intelligence part 12 ppsx

Kỹ năng phỏng vấn

... discover how they became aware of the need to adapt Were they able to read the environment or the people and realize that they had to adapt their behavior? Or did someone have to point out the need ... changed the procedure for receiving large orders We used to have two people check in the order One would check the computer system and verify the order against the packing list, and the other person ... follow would indicate whether or not the candidate successfully leads others There is no doubt that Hitler, Christ, and Martin Luther King, Jr., were all leaders because of the sheer volumes of people...
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The EQ interview finding employees high emotional intelligence part 13 pptx

The EQ interview finding employees high emotional intelligence part 13 pptx

Kỹ năng phỏng vấn

... for her to come to their aid or tell them what to They lacked clear direction Also, they required key information from Freda So they could go only so far in their work, and then they would have ... Another point worth noting involves the energy of the work unit Energy and mood are contagious, and the leader sets the tone Is the candidate aware that he or she can take actions to increase the ... diagnosed with cancer, my employees all got together They took it upon themselves to divide up some of my work They said that while my husband was sick, they were all going to pitch in and try to...
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The EQ interview finding employees high emotional intelligence part 14 ppsx

The EQ interview finding employees high emotional intelligence part 14 ppsx

Kỹ năng phỏng vấn

... courageously take the next step—progressive discipline The interviewer must determine whether the candidate gave the employee in question fair and ample coaching and counseling, and then whether the leader ... described the job If the candidate knows what the job entails in advance, the candidate may answer the questions to suit the position So, as the interviewer, arrange your discussion so that you ask these ... it in conflict? Is the organization that you’ve chosen aligned with your values? All candidates in the quest for the right job should consider these questions for themselves These questions help...
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The EQ interview finding employees high emotional intelligence part 15 pot

The EQ interview finding employees high emotional intelligence part 15 pot

Kỹ năng phỏng vấn

... requires effort Emotionally intelligent people don’t just suddenly change their behavior They struggle with the same constraints as others They may have a greater under- THE EQ FRAUD AND OTHER WARNING ... from the questions, the interview process seeks a balanced view of the candidate The questions sometimes ask the candidate to elaborate on positive behaviors At other times, the questions ask the ... 1998) 140 THE EQ INTERVIEW CHAPTER 10 The EQ Fraud and Other Warning Signs W hen considered as a whole, the employment process should paint an overall picture of the candidate Neither the interview...
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The EQ interview finding employees high emotional intelligence part 16 docx

The EQ interview finding employees high emotional intelligence part 16 docx

Kỹ năng phỏng vấn

... She has all the answers to all the questions all the time It 148 THE EQ INTERVIEW would be very refreshing to hear this person say “I don’t know.” The interview process requires that the interviewer ... managers They relied on intuition in decision making, especially when there was uncertainty or limited or unclear facts.5 If that’s the case, why bother interviewing at all? Let’s THE EQ FRAUD AND OTHER ... this tone The candidate blames others Some people are able to justify just about any negative situation they find themselves in by blaming 146 THE EQ INTERVIEW others for their woes During the interview...
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