... earlier courses and programs.
Chapter One, the introduction and overview, was extensively revised. Chapters Two and
Three, the teamwork chapters were updated and expanded. Chapters Four and Five on ... Holly
Stark and Eric Munson, McGraw- Hill; and Byron Gottfried, Consulting Editor, initiated the idea
and provided guidance throughout. A special note of thanks to my daughters, Riawa and Sharla
Smith, ... 1998. The leader’s handbook: Making things happen, getting things done.
New York: McGraw- Hill.
Scholtes, Peter R., Joiner, Brian L. & and Streibel, Barbara J. 1996. The team handbook. (2
nd
Ed.)...