... PAYROLL AND
SALARY DEDUCTIONS IN SONG HONG CONSTRUCTION
DEVELOPMENT AND IMPORT-EXPORT COMPANY
PART III- SOME RECOMMENDATIONS TO ENHANCE ACCOUNTING
FOR PAYROLL AND SALARY DEDUCTIONS IN SONG HONG ... PAYROLL AND DUCTIONS FROM
EMPLOYEES’ SALARY IN SONG HONG CONSTRUCTION
DEVELOPMENT AND IMPORT-EXPORT COMPANY
I- OVERVIEW OF SONG HONG CONSTRUCTION DEVELOPMENT
AND IMPORT-EXPORT COMPANY
1. The formation ... ACCOUNTING FOR
PAYROLL AND SALARY DEDUCTIONS IN SONG HONG
CONSTRUCTION DEVELOPMENT AND IMPORT-EXPORT COMPANY
After my short time practising at accounting department of Song Hong
construction and...
...
Elementary Englishfor Tourism and Hospitality
LESSON 1 – Taking a reservation over the phone
STUDY NOTES
Characters
Leo: Receptionist
Mona: Guest
Jack: Guest
The ... taking a reservation for Mona White and her father Jack Webber. They want to book two rooms for three
nights at the Plaza Hotel.
Language Point - Introducing yourself over the phone
There are ... you can help
them.
For example: Good morning. Plaza Hotel. Leo speaking. How can I help you?
Idioms and expressions
When Mona enquires about booking two rooms for three nights, Leo...
...
EXERCISES
1. Key vocabulary
Look up the meaning and pronunciation of these words in your dictionary.
credit card double repeat
both expiry welcome
2. Vocabulary ... White.
2. Could you please tell me the _____________ date on your credit card Ms White?
3. Would you like ____________ rooms on the same card Ms White?
4. Mr Webber, could you _____________ ... Are you paying by __________ _________Professor Webber?
3. Language practice - Asking for Clarification
Read the following short dialogues out loud.
1. A: 8869 6719 9908 6683
B: Could...
... meaning and pronunciation of these words in your dictionary.
reservation lovely lobby
moment rear view
quiet together not really
facing I don’t mind like
2. Grammar
Write in, on or ... course
Of course, Madam
I’ll see what I can do.
Answers: 2. 1) at 2) on 3) in 4) at 5) in 6) on 3. 1) Would you like someone to
help you with your suitcases? 2) Is there anything else I can ... _____ the rear of the hotel.
5. I can put you ____ rooms six-eleven and six-twelve.
6. The lifts are down the corridor and ____ your right.
3. Jumbled sentences - Offering help.
Rewrite...
...
EXERCISES
1. Key vocabulary
Look up the meaning and pronunciation of these words in your dictionary.
anything else I’ll see to it right away
iron tea-making facilities
alarm clock kettle
...
___________________________________________________________________________
3. Matching – Both and just
Match the first part of the conversation with the correct response. Practise saying them with your friends.
1. Would you ...
Below are some nouns and prepositions. Use them to write sentences using there is or there are. When you have
checked your answers, say them out loud.
Example: swimming pool / on / level 7
There’s...
...
EXERCISES
1. Key vocabulary
Look up the meaning and pronunciation of these words in your dictionary.
recommend very close restaurant
famous (just) two doors down cabaret ... got any rooms available on the 3
rd
floor?
Yes ______________.
5. Can I have the bill please?
Yes ______________.
3. Vocabulary
Without referring to the notes on the previous page, ... notes on the previous page, choose the correct word from the box below to complete the
recommendations.
recommend famous like
popular suggest should
1. If you _______ quiet restaurants, you...
...
EXERCISES
1. Key vocabulary
Look up the meaning and pronunciation of these words in your dictionary.
appetisers boiled coconut chicken
chillies crispy dishes garlic
ginger order ... Fry c with our guests.
4. The Steamed Vegetables are enough for d rather hot.
5 The Beef in Black Bean Sauce is e has mushrooms, tofu and garlic.
3. Language Practice – writing sentences
... interesting
___________________________________________________________________________
4. room / comfortable
___________________________________________________________________________
4. The...
...
Elementary Englishfor Tourism and Hospitality
LESSON 7 – In the Restaurant
STUDY NOTES
Characters
Mona: Guest
Jack: Guest
Jean: Waitress
The story
Mona and Jack are dining ... delivery. ( mistake)
I sometimes mix their phone numbers up. (confusion)
The guest always mixes the dishes up because they are similar. (confusion)
... waiting for 25 minutes and my meal hasn’t arrived yet.
A: I’m sorry. I’ll see to it right away.
Grammar - ‘mix up’
Mix up is a phrasal verb. That is, a verb followed by a preposition. It...
... finished their meals and Jean gives them
the bill. Mona queries an amount on the bill then pays for their meals.
Pronunciation
Below are some models for ‘Would you like’ questions. When we say ...
Elementary Englishfor Tourism and Hospitality
LESSON 8 – In the Restaurant
STUDY NOTES
Characters
Mona: Guest
Jack: Guest
Jean: Waitress
The story
Mona and Jack are dining ... sounds like one word instead
of two. In spoken English, the two words are linked together. Practise saying would you as one word and use the
rising intonation at the end of the question.
Read...
... meaning and pronunciation of these words in your dictionary.
cab cross find
left major mall
outside pleasure set
shopping centre taxi traffic lights
2. Language Practice - Giving Directions ... previous page, match the following directions with the correct diagram. After you have
checked your answers, read them out loud. Then practice giving directions with a friend.
1. straight ahead ...
g
3. The Chant
Practise saying this chant out loud.
Where to?
Where to?
Don’t worry,
I know the way.
Nice to meet you
Nice to meet you
Hope you enjoy your stay!
Cafe...
...
Elementary Englishfor Tourism and Hospitality
LESSON 10 – Giving Directions
STUDY NOTES
Characters
Leo: Receptionist
Mona: Guest
Jack: Guest
Joe: Taxi driver
The story
Mona and ... When you have just met someone, it is better
not to ask them personal questions. For example, questions about age, marital status, income and family may be
too personal for some Australians.
...
Language Practice -Small talk
When Mona and Jack get in the taxi, Joe asks them some questions to start a conversation. These types of
questions about common interests are sometimes called small...
... (formal)
bathers (informal)
cossie (informal)
jeans
pyjamas (formal)
p j’s (informal)
jim jams (informal)
shorts
sunglasses (formal)
sunnies (informal)
shades (informal)
...
Elementary Englishfor Tourism and Hospitality
LESSON 11 – Shopping
STUDY NOTES
Characters
Mona: Guest
Mai: Shop Assistant
The story
Mona is shopping for a shawl. She is ... is used for two or more items or plural
nouns. The following nouns are all plural in English. Some Australian slang, (informal language) has also been
included.
bathing costume (formal)...