... There are 1 .23 dollars to a Euro.
b. There are 1 .23 dollars for a Euro.
c. There are 1 .23 dollars to the Euro.
d. There are 1 .23 dollars to a Euro.
2. a. The euro is currently at 1 .23 against ... into the spaces.
28
Unit 0000
For reference see A & C Black Dictionary of Banking and Finance (978-07136-7739-3).
12. Money and work
a year ț by ț good money ț hourly ț for
makes ț on the ... Put the words into the spaces below.
32
Unit 0000
For reference see A & C Black Dictionary of Banking and Finance (978-07136-7739-3).
14. Currency markets 2
black market ț hard currency ț pegged
stability...
... derivatives market
ã Read investor information in the financial press and be
professional, efficient, and crystal clear in relevant meetings
English forFinance and Banking
YOUR PROFESSIONAL DEVELOPMENT ... registration form with full personal information, full invoice information, and valid
credit card details. It is important that both you and your employer signs the registration form before it is ... registration
form should be ticked. We will then send you all the necessary information.
REGISTRATION TROUGH YOUR EMPLOYER
If you need more information or clarification please call 21 03680006 or 21 03680968...
... you finish before time is called, you may go
back to Parts 5, 6, and 7 and check your work.
17
Correct Answers
Part 1
1. A
2. D
Part 2
11. B
12. A
13. B
14. ... A
42. C
43. D
44. A
45. A
46. C
Part 4
71. C
72. D
73. A
74. C
75. A
76. D
Part 5
101. A
1 02. B
103. C
104. C
105. C
106. A
107. A
108. D
Part 6
141. A
1 42. A ... (A) There may be waiting lists for the workshops.
(B) The workshops are free.
(C) The registration forms will be mailed.
(D) People should register early for the workshops.
76. Which...
... nickname
age: he/she is 20 years old; he is 20 years of age; he is aged 20 ; he is a 20 year old youth;
he is in his twenties/ early 20 s/ late 20 s; he is about/ approximately 20 .
age group: school ... third accused. Ole Nicolae Kvisler, 22 , went looking for “foreigners” in their car and
she picked out Benny Hermansen as a perfect target.
report for duty, to follow a lead, to shadow ... it had taken only 20 minutes _11__ him first
seeing the car untill he drove away _ 12_ _ it.
Activity 25 Name the crime
A
1
2
3
4
5
6
7
8
9
1 0
1 1
1 2
B
Across:
1....
...
Elementary Englishfor Tourism and Hospitality
LESSON 1 – Taking a reservation over the phone
STUDY NOTES
... Guest
Jack: Guest
The story
Leo is taking a reservation for Mona White and her father Jack Webber. They want to book two rooms for three
nights at the Plaza Hotel.
Language Point - Introducing ... day and then your name.
For example: Plaza Hotel, good morning. Leo speaking.
b) Say the time of day first, the name of the business and then your name.
For example: Good morning,...
... saying that again please?
C: 0003 0078 22 78 3308
3. A: 5 526 4671 98 02 88 92
B: I’m sorry, I didn’t hear you. Was that double eight five two?
A: No, 88 92
4. The Chant
Practise saying ... - Asking for Clarification
Read the following short dialogues out loud.
1. A: 8869 6719 9908 6683
B: Could you repeat that please?
A: 8869 6719 9908 6683
2. A: 0003 0078 22 78 3308 ...
Could you repeat,
Could you repeat,
Could you repeat that please?
Oh -2 double 6?
Or Oh -2 double 3?
Answers: 2. 1) welcome 2) expiry 3) both 4) repeat 5) double 6) credit card
...
... course, Madam
I’ll see what I can do.
Answers: 2. 1) at 2) on 3) in 4) at 5) in 6) on 3. 1) Would you like someone to
help you with your suitcases? 2) Is there anything else I can do? 3) Do you ... really
facing I don’t mind like
2. Grammar
Write in, on or at in the space provided.
1. Your room is located ____ the front of the hotel.
2. The swimming pool is ____ the sixth ... someone with you help?
_____________________________________________________________________
2. there is else I anything do can?
_____________________________________________________________________...
... just waiting for someone.
6. Excuse me. I need to book a taxi.
f. Both of the buses will be here in 10 minutes.
Answers: 2. 1) There’s (some) tea and coffee in the cupboard
2) There are ... rear of the hotel. 3. 1) b 2) d 3) e 4) f 5) a 6) c
4. The Chant
Practise saying this chant out loud.
Is there a kettle?
And are there cups?
Are there cups for tea?
Yes, there’s a ... your friends.
1. Would you mind waiting just a minute?
a. Yes. I’ve just spoken to him.
2. Where are the two guests?
b. Sure.
3. Can I help you?
c. Just a minute please.
4. Do...
... try a local beer?
Example answers: 2. 1) Yes it will. 2) Yes there is. 3) Yes
we do. 4) Yes we have. 5) Yes we can. 3. 1a) like 1b)
should 2a) suggest 2b) popular 3a) recommend 3b) famous ... __________ try the Golden Lotus.
2. May I ___________ the Pearl Garden Cabaret. It is very _____________.
3. I can _______________ the Golden Lotus. It is _____________ for its seafood.
4. If ... imported
2. Language Practice - Positive short answers
Write possible answers in the spaces provided. Then check your answers.
1. Will lunch be served at 1 p.m.?
Yes ______________.
2. Is...
...
Suggested answers. 2. 1) c 2) d or b3) e 4) a 5) b or d 3. 1) He’s
rather busy at the moment. 2) I am very well thank you. 3) The
film was quite interesting. 4) The room is very comfortable.
... is very popular a two people to share.
2 The Garlic Chicken is b quite filling.
3 The Stir Fry c with our guests.
4. The Steamed Vegetables are enough for d rather hot.
5 The Beef in Black ... busy / at / moment
___________________________________________________________________________
2. very / well / thank
___________________________________________________________________________...