english for banking and finance level 1
Dictionary of Banking and Finance
... the fields of banking, investment, the Stock Exchange, and general finance. It covers bothBritish and American usage.The main words and phrases are defined in simple English, and manyexamples ... information.Preface to the second editionThe vocabulary of banking and finance, like that of so many moderndisciplines, moves forward rapidly, and we have expanded and edited thetext of the dictionary to keep ... Avoirdupois weight is dividedinto drams (16 drams = 1 ounce); ounces (16 ounces = one pound); pounds (10 0pounds = 1 hundredweight); hundred-weight (20 hundredweight = 1 ton). Avoir-dupois weights...
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English for Tourism and Hospitality 1
... Elementary English for Tourism and Hospitality LESSON 1 – Taking a reservation over the phone STUDY NOTES Characters Leo: ... the time of day and then your name. For example: Plaza Hotel, good morning. Leo speaking. b) Say the time of day first, the name of the business and then your name. For example: Good ... Guest Jack: Guest The story Leo is taking a reservation for Mona White and her father Jack Webber. They want to book two rooms for three nights at the Plaza Hotel. Language Point - Introducing...
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English for Tourism and Hospitality 2
... Language practice - Asking for Clarification Read the following short dialogues out loud. 1. A: 8869 6 719 9908 6683 B: Could you repeat that please? A: 8869 6 719 9908 6683 2. A: 0003 ... EXERCISES 1. Key vocabulary Look up the meaning and pronunciation of these words in your dictionary. credit card double repeat ... box above in each of the sentences. When you have checked your answers, say them out loud. 1. _________________ to the Plaza Hotel Ms White. 2. Could you please tell me the _____________...
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English for Tourism and Hospitality 3
... six-eleven and six-twelve. 6. The lifts are down the corridor and ____ your right. 3. Jumbled sentences - Offering help. Rewrite the sentences with the words in the correct order. 1. to ... EXERCISES 1. Key vocabulary Look up the meaning and pronunciation of these words in your dictionary. reservation lovely lobby ... Of course, of course Of course, Madam I’ll see what I can do. Answers: 2. 1) at 2) on 3) in 4) at 5) in 6) on 3. 1) Would you like someone to help you with your suitcases? 2) Is there anything...
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English for Tourism and Hospitality 4
... are both on level nine. 5. Have you seen Mr Webber? e. No thanks. We’re just waiting for someone. 6. Excuse me. I need to book a taxi. f. Both of the buses will be here in 10 minutes. ... 10 minutes. Answers: 2. 1) There’s (some) tea and coffee in the cupboard 2) There are ten guests in the lobby. 3) There’s a car park at the rear of the hotel. 3. 1) b 2) d 3) e 4) f 5) a 6) ... Practise saying this chant out loud. Is there a kettle? And are there cups? Are there cups for tea? Yes, there’s a kettle And there are cups Is that OK? OK! ...
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English for Tourism and Hospitality 5
... to here And may I suggest, May I suggest You try a local beer? Example answers: 2. 1) Yes it will. 2) Yes there is. 3) Yes we do. 4) Yes we have. 5) Yes we can. 3. 1a) like 1b) should ... answers Write possible answers in the spaces provided. Then check your answers. 1. Will lunch be served at 1 p.m.? Yes ______________. 2. Is there a bank nearby? Yes ______________. ... EXERCISES 1. Key vocabulary Look up the meaning and pronunciation of these words in your dictionary. recommend very close...
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English for Tourism and Hospitality 6
... Suggested answers. 2. 1) c 2) d or b3) e 4) a 5) b or d 3. 1) He’s rather busy at the moment. 2) I am very well thank you. 3) The film was quite interesting. 4) The room is very comfortable. ... friends. 1. The Crispy Fish is very popular a two people to share. 2 The Garlic Chicken is b quite filling. 3 The Stir Fry c with our guests. 4. The Steamed Vegetables are enough for d rather ... EXERCISES 1. Key vocabulary Look up the meaning and pronunciation of these words in your dictionary. appetisers boiled coconut...
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English for Tourism and Hospitality 7
... Elementary English for Tourism and Hospitality LESSON 7 – In the Restaurant STUDY NOTES Characters Mona: Guest Jack: Guest Jean: Waitress The story Mona and Jack are dining ... the phone in my room? It’s not working. A: I’m sorry. I’ll go and fix it now. A: Is everything alright? B: There’s no tea and coffee in my room. A: I apologise. I’ll get you some right ... A: I’m sorry. I’ll see to it straight away. A: Is everything OK? B: I’ve been waiting for 25 minutes and my meal hasn’t arrived yet. A: I’m sorry. I’ll see to it right away. Grammar -...
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English for Tourism and Hospitality 8
... Elementary English for Tourism and Hospitality LESSON 8 – In the Restaurant STUDY NOTES Characters Mona: Guest Jack: Guest Jean: Waitress The story Mona and Jack are dining ... have just finished their meals and Jean gives them the bill. Mona queries an amount on the bill then pays for their meals. Pronunciation Below are some models for ‘Would you like’ questions. ... you, it sounds like one word instead of two. In spoken English, the two words are linked together. Practise saying would you as one word and use the rising intonation at the end of the question....
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English for Tourism and Hospitality 9
... EXERCISES 1. Key vocabulary Look up the meaning and pronunciation of these words in your dictionary. cab cross find left ... checked your answers, read them out loud. Then practice giving directions with a friend. 1. straight ahead a. 2. down b 3. right c 4. next to d 5. ... stay! Cafe Newsagent Restaurant Cinema Bank Shoe Shop Newsagent Suggested answers. 2. 1) c 2) f 3) a 4) e 5) d 6) g 7) b ...
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English for Tourism and Hospitality 10
... Elementary English for Tourism and Hospitality LESSON 10 – Giving Directions STUDY NOTES Characters Leo: Receptionist Mona: Guest Jack: Guest Joe: Taxi driver The story Mona and ... personal questions. For example, questions about age, marital status, income and family may be too personal for some Australians. Below are some model questions that are suitable for small talk. ... take about half an hour. We’ll see you on Thursday. You’ll be here in time for dinner. They’ll wait for you in the lobby. That’ll be ten dollars thanks. ...
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English for Tourism and Hospitality 11
... (formal) bathers (informal) cossie (informal) jeans pyjamas (formal) p j’s (informal) jim jams (informal) shorts sunglasses (formal) sunnies (informal) shades (informal) ... Elementary English for Tourism and Hospitality LESSON 11 – Shopping STUDY NOTES Characters Mona: Guest Mai: Shop Assistant The story Mona is shopping for a shawl. She is ... is used for two or more items or plural nouns. The following nouns are all plural in English. Some Australian slang, (informal language) has also been included. bathing costume (formal)...
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English for Tourism and Hospitality 12
... sentences. When you have checked your answers, say the dialogues with a friend. 1 A: That’s $15 0. How will you be paying for that? B: _____________, thank you. A: Of course. Would you like a ___________? ... EXERCISES 1. Key vocabulary Look up the meaning and pronunciation of these words in your dictionary. better box cashier ... just sign here? Suggested Answers: 2. 1) B. credit card A. receipt 2) A. lovely or nice B. try A. lovely or nice B. lovely or nice A. cashier B. sign 3. 1) B. problem 2) B Take your time....
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