developer and customer contributions in price regulated industries
SERVICE QUALITY, PERCEIVED PRICE AND CUSTOMER SATISFACTION IN HIGHER EDUCATION A comparison between Public Universities and Non-public Universities in Vietnam
Ngày tải lên :
01/06/2015, 20:20
... understanding and based on the standpoint of student as the primary customers in tertiary education industry In comparative research among measurement instruments in higher education in Portugal, ... problem, administrative staff show a sincere interest in solving it Nacdm2 Administrative staff provide caring and individual attention Nacdm3 Inquiries/complaints are dealt with efficiently and promptly ... Ministry of Education and Training to control all the higher education institutions in whole country Especially, in non-public sector, the managerial role of Ministry of Education and Training...
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material and energy balancing in the process industries 044482409x
Ngày tải lên :
01/04/2014, 10:15
... Material and Energy Balancing in the Process Industries tion design and optimisation for balancing purposes are now available (optimum measuring placement) Retrofitting and revamping of operating ... instructions or ideas contained in the material herein This book is printed on acid-free paper Printed in The Netherlands Contents Chapter Introduction Chapter Balancing in Process Industries ... systems in Chapter begins with examples showing that even in simple cases, the terminology introduced for linear systems (in particular observability and redundancy) becomes somewhat vague: certain...
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Khóa luận tốt nghiệp tiếng anh: A Study on the relationship between service quality and customer satisfaction in Hanoi’s tourism
Ngày tải lên :
05/07/2014, 10:08
... transparency and communication influencing students’ satisfaction and enhancing the learning process (cited in Daniel and Berinyuy, 2010) Lin (2006) refers that industries are different in target ... to customer loyalty and profitability When suppliers meet customers’ needs, desires and requests, resulting in the increasing of customer satisfaction level, they can expect a positive effect in ... regarding the profitability of the business (Ames, 1970, cited in Helgesen) Moreover, Kim and Lee (2009) indicate that customer satisfaction is a compelling issue because in the service industry customer...
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The relationship between service quality customer satisfaction and customer loyalty in cleaning serviec industry
Ngày tải lên :
03/10/2014, 11:44
... maintenance, pest controls, landscape and cleaning service In which cleaning service industry is very important to enhance quality and brand of the building Instead of organizing and managing ... maintenance works, for instance, heating and cooling repairs In conclusion, base on the examination of those writing and other literature reviews on services (Gronroos 1982; Lehtinen and Lehtinen ... Convenient business hour 2.1.3 Cleaning service quality 2.1.3.1 Definition of “Cleaning” Cleaning is a part of a facility maintenance activity that aim at increasing and maintaining the overall...
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Assecting the sevice quality and customer satifation in retail banking sector from customers perspective AC between state owned commercial banks ang jonit stock commerical banks in hochiminh city
Ngày tải lên :
13/04/2015, 09:45
... commercial banks following the main principle that state holds controlling stakes in order to improve management and financial capability, compliant with standards and international practices; ... Searching customers’ satisfaction in the bank is an important task that has to be done regularly and continuously in order to meet their needs Since then, they can serve customers better and make customers ... expand retail distribution channels through opening branches and transaction offices to meet the increasing demand of customers Vietnamese commercial banks not only focus on the rapidly expanding...
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Tài liệu ADC KRONE - Guide - FO - Laser Optimized Fiber better in Price, Bandwidth, and Distance ppt
Ngày tải lên :
10/12/2013, 02:15
... IEEE 802.3 and ANSI/TIA/EIA 568-B Following is a table of IEEE GbE and 10GbE standards with related fiber types and bandwidths/distances (see Table 1) As shown in Table 1, standard 62.5µm and 50µm ... important to carefully examine your network and evaluate the distances and bandwidths required now and in the future To maximize your investment, you must choose the correct type and grade of fiber to ... 550m 300m *LX4 standard uses Wide Wave Division Multiplexing scheme Table Fiber Type and Distance per IEEE Standards Maximizing Your Investment With the same percentage of terminations as copper,...
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Báo cáo khoa học: Sirt1 and mir-9 expression is regulated during glucose-stimulated insulin secretion in pancreatic b-islets ppt
Ngày tải lên :
06/03/2014, 00:21
... is relevant in insulin-secreting b-cells In order to gain more insight into the physiological role of mir-9 in insulin secretion, we have specifically addressed the link between GSIS and the regulation ... protein in insulin-secreting b-cells brought about by mir-9 Sirt1 is down -regulated in insulin-secreting cells in a mir-9-dependent manner Discussion Although we have described the targeting in ... 0.01) In (B), * and # indicate significance with respect to the 0- and 30-min time points, respectively In (C), # and * indicate significance with respect to the 0-min time point for 9-1 and 9-2,...
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Báo cáo khoa học: Liver receptor homolog-1 localization in the nuclear body is regulated by sumoylation and cAMP signaling in rat granulosa cells docx
Ngày tải lên :
23/03/2014, 06:20
... target proteins in vivo The attachment of SUMO may result in diverse effects on the substrate protein, including cellular and subnuclear localization [20,21], changes in stability [22] and transcriptional ... by phosphorylation following 4b-phorbol 12-myristate 13-acetate (PMA) induction [18], and serine residues 238 and 243 in the hinge region of human LRH-1 are important in this PMA-dependent transactivation ... synthesized in vitro and incubated with recombinant SUMO-1 protein, E1 (SAE1 ⁄ SAE2) and E2 (UBC9) enzymes Upon separation of the reaction products by SDS ⁄ PAGE, a slowermigrating band at approximately...
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Báo cáo khoa học: Differential involvement of protein kinase C alpha and epsilon in the regulated secretion of soluble amyloid precursor protein docx
Ngày tải lên :
23/03/2014, 13:20
... NaCl/Pi containing 3% hydrogen peroxide and 10% methanol for 15 min; nonspecific binding with PKCa and PKCe was blocked by incubation for 30 with NaCl/Pi containing 1% BSA Cells were incubated for ... summary, the results indicate that PKCa and PKCe have differential roles in the regulation of APP processing and sAPPa release in SH-SY5Y cells – the former being involved predominantly in the response ... blocked in SYDe regardless of a full activation of MAP-kinase demonstrates that the latter signalling system is not involved in the carbachol-mediated regulated processing of APP in these cells In...
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Rural industries and water pollution in China pot
Ngày tải lên :
29/03/2014, 21:20
... that it may revoke business licenses, cut off power supplies and state funding or detain managers on criminal charges to bring polluting TVEs into line (South China Morning Post (Hong Kong), ... (according to interviews in 2005) In China, these three sectors have increased their production dramatically: between 1978 and 1993 the volume of paper produced from rural industries increased ... rural industry are related to the type of industrial activity The major water polluters include an array of industries such as paper and pulp milling, chemical manufacturing, metal casting, and...
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Báo cáo khoa học: Molecular identification and expression study of differentially regulated genes in the Pacific oyster Crassostrea gigas in response to pesticide exposure doc
Ngày tải lên :
30/03/2014, 15:20
... receptors and immune system b-1,3-Glucan binding protein 3e-6 Putative senescence-associated protein 5e-46 Cavortin 1e-5 Cytoskeleton Tubulin alpha chain 4e-17 Tubulin alpha chain 5e-20 Tubulin beta ... including deep-rooted perennial weeds, brush, some broadleaf trees and shrubs, and some conifers Glyphosate acts by preventing the plant from producing an essential amino acid and by inhibiting ... receptors and immune system b-1,3-Glucan binding protein 3e-6 Procathepsin L 1e-12 Meningioma expressed antigen 7e-19 Lipoprotein receptor related protein 2e-24 Fucolectin-1 6e-4 Cytoskeleton Tubulin...
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sustainable development in the process industries cases and impact
Ngày tải lên :
02/04/2014, 16:26
... Education, Use in Industry, Sustainability Metrics, Indicators, and Indices for the Process Industries Joseph B Powell 2.1 2.2 2.3 2.4 Overview and Scope, Hierarchy of SD Metrics, Indices, and Indicators, ... in sustainability metrics (e.g., “measuring the immeasurable”) and have reviewed indices, indicators, and frameworks used for benchmarking and program 18 SUSTAINABILITY METRICS, INDICATORS, AND ... variations in specific product lines and businesses A number of indices and organizations exist to share best practices and metrics in sustainability The World Business Council for Sustainable Development...
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chhabra & richardson (1999) non newtonian flow in the process industries fundamental and engineering applications
Ngày tải lên :
04/06/2014, 13:18
... “strain-hardening” Many materials including polymer melts and solutions thus exhibit shearthinning in simple shear and strain-hardening in uniaxial extension Except in the limit of vanishingly ... be much less widespread in the chemical and processing industries However, with the recent growing interest in the handling and processing of systems with high solids loadings, it is no longer ... coating Pouring Mixing and stirring Pipe flow Spraying and brushing 10 –101 100 –102 101 –102 101 –102 101 –102 101 –103 100 –103 103 –104 103 –104 Spreading and coating Rubbing 104 –105 Milling...
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Tiểu luận phương pháp nghiên cứu khoa học: Service personal values and customer loyalty A study of banking services in a transitio nal economy
Ngày tải lên :
05/06/2014, 12:45
... Cronin and Taylor, 1992; Cronin et al., 1997; Lages and Fernandes, 2005; Cheng et al., 2008; Spreng and Singh, 1983; Oliver, 1980: thỏa mãn Bowen Chen, 2001; Cooil et al., 2007; Ples hco and ... al., 2008; Martin-Consuegra et al., 2007; Henning-Thurau et al., 2002; Wong and Zhou, 2006; Story and Hes s, 2006; Reichheld, 2003; Pleshco and Baqer, 2008; Cheng et al., 2008; Mittal and Kamakura, ... mẫu Ngân hàng % ACB 19.4 Viet inBank 11.6 EAB 18.3 SacomBank 11.9 Viet comBank 21.6 Khác 17.2 T cộng 100 Vị trí % Quản lý 20.9 Nhà Kinh doanh 16 Công nhân viên 25.4 Sinh viên 18.3 Khác 19.4 Tổng...
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Báo cáo y học: " Oxygen-regulated transcription factors and their role in pulmonary disease" pptx
Ngày tải lên :
12/08/2014, 18:20
... HIF-1 Hexokinase-1 HIF-1 Hexokinase-2 HIF-1 Insulin-like growth factor-2 (IGF-2) HIF-1 IGF-binding protein-1 HIF-1 IGF-binding protein-2 HIF-1 IGF-binding protein-3 HIF-1 Interleukin-6 NF-IL6 ... subunits in pulmonary artery smooth muscle cells J Clin Invest 1997, 100:2347–2353 Author’s affiliation: Institute of Genetic Medicine and Departments of Pediatrics and Medicine, The Johns Hopkins ... cytokine with anti-inflammatory properties, it might counteract the effects of proinflammatory cytokines For example, the expression of IL-1 and IL-8 are also induced in hypoxic ECs [4,5] and...
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Báo cáo y học: "Genome-wide expression profiling and bioinformatics analysis of diurnally regulated genes in the mouse prefrontal cortex" pps
Ngày tải lên :
14/08/2014, 08:20
... kDa protein (Hspa5), myelin basic protein (Mbp), calcium/calmodulin-dependent protein kinase IG (Camk1g), Per2, Dbp, splicing factor proline/glutamine rich (Sfpq), oxysterol binding protein-like ... domain containing, class B2 (Bhlhb2 or Dec1), and genes under circadian control, such as D site albumin pro- moter binding protein (Dbp) and homer homolog (Homer1), show diurnal expression in ... genes, and found 16 (out of 55) common genes that are up -regulated in SD rats, (out of 25) down -regulated in SD rats, (out of 23) up -regulated in RS rats and (out of 26) down -regulated in RS rats...
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RELATIONSHIPS BETWEEN SERVICE PERSONAL VALUES, SERVICE ATTRIBUTES AND CUSTOMER SATISFACTION A STUDY OF RESTAURANT SERVICES IN VIETNAM
Ngày tải lên :
01/06/2015, 20:09
... In keeping with the line of customer demands, the foodservice managers need to that the foodservice managers needs to understand well customer s demand in order to attract customers, retain customers ... survive and maintaining customer revisit is to understand what customers need and their expectation Customer satisfaction is considered a prerequisite for customer retention and loyalty, and obviously ... Pham Dinh Tho for his devotion and patience in supporting and following our Mbus2010 class regarding the study on benefits and useful management implication for our career by understanding and...
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