case study in the service sector

Tài liệu SOCIAL MEDIA AND BRAND AWARENESS - A CASE STUDY IN THE FAST MOVING CONSUMER GOODS SECTOR docx

Ngày tải lên : 18/02/2014, 08:20

... about the case in question, and to investigate deeply into the organizational context of this case The choice was made to make an in- depth study of one case, instead of looking at several cases in ... extreme case of the studied phenomenon Usually, one case implies a one case company, although Yin (2009) discusses the embedded case design, where the main case can contain several intertwined sub-cases ... from the interview with the company in the case study, is that the great challenge that the respondents see, is for the company to find the right balance between providing contents of great interest...

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Khóa luận tốt nghiệp tiếng anh:THE INFLUENCE OF SERVICE QUALITY ON CUSTOMER SATISFACTION IN THE FOOD BEVERAGE INDUSTRY IN VIETNAM: A CASE STUDY IN THE SYSTEM THE GIOI NGHIENG 2305 RESTAURANTS

Ngày tải lên : 05/07/2014, 10:08

... each cuisine differ about the origin of food, spices, processing techniques, the side dishes, However, there are similarities in the cuisines of the countries in the world are valuing the sequence ... tile roofs combine antique decorative lighting, deep, luxurious dining room … giving a feeling of comfort, especially while enjoying the rich food "in the sky, in the woods, in the sea" come from ... direct involvement in the evaluation process They are the “main character” in service activities performed in restaurant dining as the consumer food services So that customers had an insider’s...

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A NEW CLASSIFICATION SYSTEM FOR URBAN STORMWATER POLLUTANT LOADING: A CASE STUDY IN THE SANTA MONICA BAY AREA

Ngày tải lên : 05/09/2013, 09:08

... high pollutant loading into receiving waters METHODS Our area of interest was Marina del Rey and its vicinity in the Santa Monica Bay Watershed Santa Monica Bay is one of the most popular recreational ... (2) The training data for the networks were collected using a random subset from all classes The total number of training data pixels was 4,000, which corresponds to 15% of total data All input ... because their overall accuracies were 84% For other parameters, the inaccuracy might result from the fact that the spectral signatures of the different classes are not easy to distinguish Even the...

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Báo cáo " Community based coastal resources management behind changes in surface water environment and land policy: A case study in the Tam Giang Lagoon, Central Vietnam " ppt

Ngày tải lên : 14/03/2014, 15:20

... as independent economic units for improving their lives Following the increased in globalisation of sea food, shrimp aquaculture in the Tam Giang Lagoon was introduced by the local government in ... With these regulations, the resource users, instead of independent unit in using the lagoon’s resources as before, have to join in the FA When they become the FA’s member, they will have legal personality ... Moreover, the high pressure from loan interest for the initial investment pushed them to abandon shrimp aquaculture [13] Changes in policies at provincial level in the 2000s Under the pressure...

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Anonymity, motivations and participation in virtual learning communities a case study in the integrated virtual learning environments (IVLE)

Ngày tải lên : 29/09/2015, 13:01

... knowledge creating and sharing communities Knowledge resides in the dialogue between individuals, the social relationships binding them, and the physical artifacts they use and produce in the dynamic ... user interface, and etc Lurkers may also wish to remain silent when they are leaving or just joining the group, and external constraints like insufficient time also play a part in inducing lurking ... enrolled in the module “E-learning” They were either at their second year or third year, with an overwhelming majority majoring in social sciences and a minority majoring in computer science or information...

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Globalization: the Role of Institution Building in the Financial Sector _ The Case Study of China

Ngày tải lên : 18/10/2013, 07:15

... Globalization: the Role of Institution Building in the Financial Sector -The Case Study of China August, 2003 I Introduction Financial globalization could be described as a process in which global financial ... globalization II Review of Institution Building in the Financial Sector A Main driving forces of institution building A review of the developments of China’s financial sector over the past 20 years reveals ... efforts in the application of information technology, in exploring on-line banking business as well as in promoting non-bank financial institutions Efforts should be made in upgrading financial...

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NEEDS AND PROBLEMS IN ENGLISH LISTENING AND SPEAKING SKILLS: A CASE STUDY OF THE METROPOLITAN POLICE OFFICERS AT COUNTER SERVICE AT CHANA SONGKRAM POLICE STATION pot

Ngày tải lên : 02/04/2014, 05:20

... Greeting and Offering Help Asking for Information Describing Problems Complaining and Showing Sympathy Giving Advice and Instructions Giving Directions Explaining the Situations Describing People ... follows: Greeting and Offering Help Giving Advice and Instructions Asking for Information Giving Directions Describing Problems Explaining the Situation Complaining and Showing Sympathy Describing People ... systematic and ongoing process of gathering information about learners’ needs, interpreting the information, and then making course decisions based on the interpretation in order to meet the needs It...

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DEVELOPING A COMPETITIVE STRATEGY: A CASE STUDY OF THE THANGLONG GARMENT COMPANY IN HANOI, VIETNAM

Ngày tải lên : 23/04/2013, 10:29

... for service industry increased from 28% to 35% Therefore, the incremental value (GDP) of manufacturing and service is below the manufacturing value of these industries The purchasing power in the ... light rain The weather changes to cold during wind flows coming from the north blowing through the area that drive the temperature down The average temperature in Hanoi during these wind flows ... But in winter, the cold weather with temperature ranging from to 15 oC during winter monsoon (Northeastern seasonal wind flows) The temperature in winter is affected by winter monsoon (wind flow)...

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An analysis of nouns formed by suffixes in english a case study of the textbook solutions pre intermedite

Ngày tải lên : 14/12/2013, 16:45

... little 60% of the lecturers think that their students feel interesting and 40% of them think their students not find interesting in the texts There are many short coming in students‟ learning process ... “Intelligence” means the ability to learn, understand and think in a logical way about things; the ability to this well In the text, in the Second World War, Fleming got a job in the British Intelligence ... to their mother on Mother‟s Day The main content of the text are presented in summary The following is the analysis of the nouns formed by suffixes which are used in this text - Gift-giving: The...

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Using compensation strategies in listening for 10th form students a case study at the high school for gifted students of vinh university

Ngày tải lên : 27/12/2013, 20:26

... e Using mime or gestures f Avoiding communication g Selecting the topic h Adjusting/ Approximating Speaking Speaking Speaking, Writing Speaking, Writing Speaking, Writing the message i Coining ... compensation strategies into two sets: Guessing intelligently in listening and reading and overcoming limitation in speaking and writing Guessing intelligently in listening and reading The two strategies, ... teaching listening, the researcher wants to make an investigation into listening using linguistic clues and other clues to guess the meaning of the listening with some guidelines as the following:...

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Tài liệu Báo cáo khoa học: "Discovering Global Patterns in Linguistic Networks through Spectral Analysis: A Case Study of the Consonant Inventories" pdf

Ngày tải lên : 22/02/2014, 02:20

... that the principal eigenvector will Binning is the process of dividing the entire range of a variable into smaller intervals and counting the number of observations within each bin or interval In ... across the consonant inventories, thereby, increasing the number of eigenvalues to a large extent In other words, all the rows of the matrix B (i.e., the inventories) can be expressed as the linear ... 2007) The second novelty is in the fact that there is not much work in the complex network literature that investigates the nature of the eigenvectors and their interactions to infer the organizing...

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Minimum Wages and Employment: A Case Study of the Fast-Food Industry in New Jersey and Pennsylvania pot

Ngày tải lên : 08/03/2014, 06:20

... findings for the fast-food industry by comparing changes in teenage employment rates in New Jersey, Pennsylvania, and New York in the year following the increase in the minimum wage Again, these ... to the increase in the minimum wage by reducing on -the- job training and flattening the tenure-wage profile (see Jacob Mincer and Linda Leighton, 1981) Indeed, one manager told our interviewer in ... increase in the minimum wage will lead to an increase in product prices If we assume constant returns to scale in the industry, the increase in price should be proportional to the share of minimum-wage...

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CLEANER PRODUCTION AUDIT IN THE PULP AND PAPER INDUSTRY: A CASE STUDY IN VIETNAM doc

Ngày tải lên : 09/03/2014, 01:20

... increasing over the world The pulp and paper industry is considered as one of the major potential sources of pollution in the environment There are two segments, pulping and paper making in the ... but also in terms of the volume of output The sources of the wastewater in the pulp and paper industry come from chipping, pulping, rinsing, chemical recovery, bleaching and paper making process ... discharge point Washing and Screening From an environmental point of view the pulp rinsing after the cooking is one of the most important operations in a pulp mill The rinsing operation aims to...

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Report of the Sub-Committee of the Central Board of Directors of Reserve Bank of India to Study Issues and Concerns in the MFI Sector doc

Ngày tải lên : 15/03/2014, 14:20

... within the MFIs and without from other agencies operating in the Microfinance sector 18.2 The agencies operating in the Microfinance Sector can be broadly grouped in two classes namely a) The ... other services to the borrowers and others These services include acting as insurance agents, acting as agents for the suppliers of mobile phones and telecom services, acting as agents for the ... the cost of the other 13 b) 7.7 overheads may not vary in the same proportion Therefore, with increase in scale, the cost as a percentage of the outstanding loan portfolio should decline in the...

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The Electric Sheep Screen-Saver: A Case Study in Aesthetic Evolution ppt

Ngày tải lên : 23/03/2014, 13:20

... children Instead of fitness increasing along lineage, we find it dying out: the rating of the average parent is 6.7 but the average maximum rating of direct siblings is only 3.8 The decay in ratings ... between sheep in addition to the sheep themselves The transitions are genetic crossfades based on pair-wise linear interpolation, but using a spline to maintain C1 continuity with the endpoints Transitions ... have no ancestor The remaining 3/4 are divided equally between mutation and crossover 5.2 The Main Loop The server maintains a single flock of sheep and continuously updates their ratings, creates...

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Research on factors affecting the student’s satisfaction: a case study at the Da Nang University of economics, in Vietnam.

Ngày tải lên : 18/04/2014, 16:25

... on their services Then, basing on the surveying results, proper action plants are taken to improve current educational service quality Another beneficial aspect of this method is to enhance their ... comparing to other normal business Due to their differences, customer satisfaction is a key factor for surviving and developing Indeed, hearing customer voice and pay enough attention to their ... are being called for the quality of education that they provide to account Ø In higher education, the deﬁnition of customer is quite different from the manufacturing or general services since...

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Comparing Len Dong ritual of Vietnamese and Gut of Korean (the case study in Hanoi and Seoul) = So sánh nghi lễ lên đồng của người Việt Nam và Gut của người Hàn Quốc (Trường hợp ở Hà Nội và Seoul)

Ngày tải lên : 20/04/2014, 16:09

... singing, also a form of music in ritual len dong of the Holy Mother The music player in Gut ritual in in Seoul called "ChonAk" At Choson, Gut secret place in the palace, so the musicians in the ... is the clear difference in the incarnation as well as the purpose of "inviting" in Vietnam and Korea 2.2.2.2 The basic functions of incarnation ritual Len dong and Gut is incarnated through the ... Mountain (nhac phu) In the Three “places” of Mother Goddess, Lieu Hanh Mother is the saint appeared late but became the dominant deity of the Holy of Mother She became the most major and the most venerated...

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the impact of human capital on economic growth. a case study in post-soviet ukraine, 1989 - 2009

Ngày tải lên : 04/06/2014, 17:42

... by the factors determining the share of investment in output and the proportion of profits saved and therefore the position of the “marginal” machine is itself fully determined by the other ... determine the growth or stagnation—as the case may be—of a national economy, its rate of saving out of current income and the subsequent increase in income resulting from the investment of these ... only in the long run Michael Carlberg (1997) examined the effects of savings, labor, and the interest rate on international economic growth and obtained the following results: An increase in the...

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Báo cáo sinh học: "A case study of the College English Test and ethnic minority university students in China: negotiating the final hurdle" pptx

Ngày tải lên : 18/06/2014, 18:20

... graduation the language policy at the heart of the controversy in the individual institution The following sections present the details of the controversy, and addresses the six questions outlined ... foster trilingualism in ethnic minority students: the minority language, Chinese and English In regions where trilingualism is promoted in a supportive manner, the minority language is taught in primary ... in these areas She is currently working on her doctoral thesis entitled “Understanding bilingual teaching in China’s higher education: An evaluative study of a model bilingual course“ Competing...

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