Chapter 3 Upgrading to Windows 2000 Professional MICROSOFT EXAM OBJECTIVES COVERED IN THIS CHAPTER  Upgrade from a previous version of Windows to Windows 2000 Professional.  Apply update packs to installed software applications.  Prepare a computer to meet upgrade requirements. Copyright © 2000 SYBEX Inc., Alameda, CA. www.sybex.com B efore you attempt to upgrade Windows 2000 Professional, you need to understand the difference between an upgrade and a clean installation. If your previous operating system can be upgraded to Win- dows 2000 Professional and you want to retain your system settings, then you choose to perform an upgrade. If your operating system does not sup- port a Windows 2000 upgrade or if you want to start from scratch, then you choose to perform a clean installation. Client upgrade paths and requirements are used to determine if your operating system can be upgraded to Windows 2000 Professional. In order to upgrade, you must be running Windows 9 x or Windows NT 3.51 or 4, and your hardware must meet the minimum requirements. This chapter covers the requirements for upgrading to Windows 2000 Professional. You also should consider possible upgrade problems or known issues. This is especially important if you are upgrading from Windows 9 x , because the upgrading process is not as smooth as it is when you are start- ing from a Windows NT system. An example of an upgrade issue is lack of support in Windows 2000 for applications or utilities that use virtual device drivers. You’ll find a discussion of these issues in this chapter. There are several tasks you should perform to prepare your computer before you start the upgrade process. This chapter provides an upgrade checklist to help you plan your upgrade strategy. Some of the items in the upgrade checklist include deleting any unnecessary files or applications and taking an inventory of your computer’s configuration. Finally, after you’ve made your preparations, you are ready for the big moment. Here, you will learn about all of the steps involved in the Win- dows 2000 upgrade process. Copyright © 2000 SYBEX Inc., Alameda, CA. www.sybex.com Deciding Whether to Upgrade 99 Upgrade packs are used to make any changes to your Windows 9 x or Windows NT applications that are required to make the application work properly in Windows 2000. The final section of this chapter describes how to apply upgrade packs. The upgrade process for Windows 2000 Professional and Server is extremely similar. The major differences involve the client upgrade paths and hardware requirements. Deciding Whether to Upgrade A n upgrade allows you to preserve existing settings. A clean install places Windows 2000 in a new folder. After a fresh install, you need to rein- stall all of your applications and reset your preferences. You should perform an upgrade if the following conditions are true:  You are running Windows 9 x or Windows NT Workstation 3.51 or 4.  You want to keep your existing applications and preferences.  You want to preserve any local users and groups you’ve created under Windows NT.  You want to upgrade your current operating system with the Win- dows 2000 operating system. You should perform a clean install if any of the following conditions are true:  There is no operating system currently installed.  You have an operating system installed that does not support an upgrade to Windows 2000 (such as DOS or Windows 3. x ).  You want to start from scratch, without keeping any existing preferences.  You want to be able to dual-boot between Windows 2000 and your previous operating system. Performing a clean install and dual-booting are covered in detail in Chap- ter 1, “Getting Started with Windows 2000 Professional.” Copyright © 2000 SYBEX Inc., Alameda, CA. www.sybex.com 100 Chapter 3  Upgrading to Windows 2000 Professional Preparing to Upgrade to Windows 2000 Professional L ike any other major change to your computer, upgrading to Win- dows 2000 Professional requires some preparatory steps. Getting ready to upgrade to Windows 2000 Professional involves the fol- lowing steps:  Make sure that your system meets the operating system and hardware requirements.  Consider upgrade issues, particularly if you’re upgrading from Win- dows 95 or 98.  Use an upgrade checklist to plan for the upgrade. These preparations are discussed in detail in the following sections. Client Upgrade Paths and Requirements In order to upgrade to Windows 2000 Professional, you must follow a par- ticular path. Only the following operating systems can be directly upgraded to Windows 2000 Professional:  Windows 95 (all releases)  Windows 98 (all releases)  Windows NT Workstation 3.51  Windows NT Workstation 4  Microsoft Exam Objective Upgrade from a previous version of Windows to Win- dows 2000 Professional.  Apply update packs to installed software applications.  Prepare a computer to meet upgrade requirements. Copyright © 2000 SYBEX Inc., Alameda, CA. www.sybex.com Preparing to Upgrade to Windows 2000 Professional 101 There is no upgrade path from Windows NT Server to Windows 2000 Professional. If you are running a version of Windows NT Workstation prior to 3.51, you first need to upgrade to Windows NT Workstation 3.51 or Windows NT Workstation 4. Then you can upgrade to Windows 2000 Professional. You cannot upgrade to Windows 2000 Professional from any version of Win- dows NT Server. The hardware requirements for upgrading are the same as those for a clean installation. In order to upgrade to Windows 2000 Professional, your computer hardware must meet the following requirements:  Pentium 133MHz or higher processor  64MB of RAM (more memory is recommended)  2GB hard drive with at least 650MB of free disk space  VGA or better resolution monitor Along with meeting these requirements, your hardware should be listed on the Hardware Compatibility List (HCL). See Chapter 1 for more infor- mation about the HCL. The hardware requirements listed here were those specified at the time this book was published. Check Microsoft’s Web site at http://www.microsoft.com/ windows2000/upgrade/ for the most current information. Upgrade Considerations for Windows 9 x The upgrade to Windows 2000 Professional from Windows NT is a smoother process than it is from Windows 9 x . This is because the Windows NT and Windows 2000 structures have more in common than the Windows 9 x and Windows 2000 structures do. Therefore, upgrading from Windows 9 x requires more planning and testing than upgrading from Windows NT. Copyright © 2000 SYBEX Inc., Alameda, CA. www.sybex.com 102 Chapter 3  Upgrading to Windows 2000 Professional Compatibility Problems To assist you in the upgrade process, the Windows 2000 Setup program pro- vides a “report-only” mode, which generates compatibility reports and stores them in a central location. You can then analyze these reports to deter- mine whether your hardware or software applications port properly from Windows 9 x to Windows 2000 Professional. You can generate the Windows 2000 compatibility report in three ways:  Run Winnt32 /checkupgradeonly, which will launch the Windows 2000 Setup program, but will only run enough of the setup procedure to gen- erate the compatibility report.  Run the Chkupgrd.exe program. This program can be downloaded from http://www.microsoft.com/windows/downloads/ default.asp .  A compatibility report is automatically generated as part of the Win- dows 2000 upgrade process. If any of your applications are not compatible with Windows 2000, you may be able to get software that the software vendor has written to make the application work. This software is in the form of a migration DLL (dynamic link library), which is implemented in an upgrade pack. Upgrade packs are dis- cussed in more detail later in this chapter, in the “Applying Update Packs” sec- tion. If an upgrade pack is not available, you will need to get a version of the application that will work with Windows 2000 Professional. Unsupported Options Although Windows 9 x can be upgraded to Windows 2000 Professional, you should be aware that the following options are not supported through the upgrade process: Applications that use file-system filters, such as third-party anti-virus soft- ware and disk-quota management software These types of file-system fil- ters won’t work under Windows 2000. You should contact vendors who use file-system filters for upgraded software supported by Windows 2000 Professional. Any custom power-management solutions or tools Custom power- management solutions are no longer used, because these features are added through Windows 2000 Advanced Configuration and Power Inter- face (ACPI) and Advanced Power Management (APM). You should remove Copyright © 2000 SYBEX Inc., Alameda, CA. www.sybex.com Preparing to Upgrade to Windows 2000 Professional 103 any custom power-management solutions or tools prior to running the upgrade process. (The ACPI and APM are covered in Chapter 4, “Con- figuring the Windows 2000 Environment.”) Any custom Plug-and-Play solutions Custom Plug-and-Play solutions are no longer used, because Windows 2000 has a full set of Plug-and-Play features. You should remove any custom Plug-and-Play solutions before starting the upgrade process. Third-party applications for Windows 9 x that support compressed drives, disk defragmenters, and disk utilities These are not supported by Windows 2000 because it offers native support for disk compression and disk defragmentation (which are discussed in Chapter 9, “Managing Disks”). If you want to use third-party utilities, you should contact the vendor to get an upgrade of your application that has been written spe- cifically for Windows 2000. If the application can’t be upgraded to a Win- dows 2000–specific version, you should remove the utility prior to running the upgrade process. Any applications or utilities that use virtual device drivers (VxDs) or 386 drivers Older 16-bit drivers for Windows 9 x were based on VxDs. VxD drivers are not compatible with the Windows 2000 operating system. You can determine if you are using these drivers by checking the [386Enh] sec- tion of the System.ini file. Some device drivers use VxDs to provide property pages in property dialog boxes. If you want to continue to use these applications or utilities, you should contact the vendor to get an upgrade of your application or utility that has been written specifically for Windows 2000. An Upgrade Checklist Once you have made the decision to upgrade, you should develop a plan of attack. The following upgrade checklist (valid for upgrading from both Win- dows 9 x and NT) will help you plan and implement a successful upgrade strategy.  Back up all of your data and configuration files and verify that you can successfully restore your backup. Before you make any major changes to your computer’s configuration, you should back up your data and configuration files. Chances are if you have a valid backup, you won’t have any problems. Chances are if you don’t have a valid backup, you will have problems. Copyright © 2000 SYBEX Inc., Alameda, CA. www.sybex.com 104 Chapter 3  Upgrading to Windows 2000 Professional  Delete any unnecessary files or applications, and clean up any pro- gram groups or program items you don’t use. Theoretically, you want to delete all of the junk on your computer before you upgrade. Think of this as the spring-cleaning step.  Perform a disk scan, a current virus scan, and defragmentation. These are also similar to spring-cleaning chores. This step just prepares your drive for the upgrade. You should verify that there are no problems with your drive prior to the upgrade.  Uncompress any partitions that have been compressed with DriveSpace or DoubleSpace. You cannot upgrade partitions that are currently compressed.  Verify that your computer meets the requirements for an upgrade. Be sure that your computer meets the minimum hardware requirements for Windows 2000 Professional and that all of your hardware is on the HCL.  Take an inventory of your current configuration. This inventory should include documentation of your current network configuration, the applications that are installed, the hardware items and their con- figuration, the services that are running, and any profile and policy settings.  Perform the upgrade. In this step, you upgrade from your previous operating system to Windows 2000 Professional.  Verify your configuration. After Windows 2000 Professional has been installed, use your inventory to verify that the upgrade was successful. Performing the Windows 2000 Upgrade As you would expect, the process of upgrading to Windows 2000 is much simpler than performing a clean installation (as we did in Chapter 1). You pick the system from which you are upgrading, then follow the Setup Wizard’s instructions to provide the information the Setup program needs. The final steps in the upgrade process are automatic. Copyright © 2000 SYBEX Inc., Alameda, CA. www.sybex.com Performing the Windows 2000 Upgrade 105 The following steps are used in the Windows 2000 Professional upgrade process: 1. Start your current operating system, and insert the Windows 2000 Professional CD into your CD-ROM drive. If auto-play is turned on, you see an upgrade dialog box, as shown in Figure 3.1. If your com- puter does not automatically bring up the upgrade dialog box, select Start  Run  Browse. (From Windows NT Workstation 3.51, open Program Manager and choose File  Run  Browse.) Then select your CD-ROM drive, open the I386 folder, and launch WINNT32. FIGURE 3.1 The Windows 2000 Professional upgrade dialog box 2. The Welcome to the Windows 2000 Setup Wizard dialog box appears, as shown in Figure 3.2. Click the Upgrade to Windows 2000 (Recom- mended) option, then click the Next button. FIGURE 3.2 The Welcome to Windows 2000 Setup Wizard dialog box Copyright © 2000 SYBEX Inc., Alameda, CA. www.sybex.com 106 Chapter 3  Upgrading to Windows 2000 Professional 3. The License Agreement dialog box appears. Click the option to accept the agreement. (The upgrade will terminate if you do not accept the agreement.) 4. The Product Key dialog box appears. Type in the 25-character product key, which you can find on the back of the Windows 2000 Professional jewel case. Click the Next button. 5. You see the Preparing to Upgrade to Windows 2000 dialog box, as shown in Figure 3.3. This window informs you that Setup will prompt you for upgrade files, search for incompatible items, and generate an Upgrade Report. Click Next to continue. FIGURE 3.3 The Preparing to Upgrade to Windows 2000 dialog box 6. The Provide Upgrade Packs dialog box appears, as shown in Figure 3.4. As explained in the next section, upgrade packs are used with applica- tions that worked with your previous operating system but need to be upgraded to work with Windows 2000. Select whether or not you have upgrade packs and click the Next button. Copyright © 2000 SYBEX Inc., Alameda, CA. www.sybex.com [...]... 3 Upgrading to Windows 2000 Professional Answers to Review Questions 1 B, C, D You can upgrade to Windows 2000 Professional from Win- dows 95, Windows 98, Windows NT 3.51, and Windows NT 4 If you want to upgrade from Windows NT 3.5, you must first upgrade to Windows NT 3.51 or Windows NT 4 2 C Windows NT offers the smoothest upgrade path, but you cannot upgrade to Windows 2000 Professional from Windows. .. installed in your C: \Windows folder You install Windows 2000 Professional to the C:\WINNT folder What is the result of this configuration? A You have upgraded to Windows 2000 Professional and can also dual-boot to Windows 95 B You have upgraded to Windows 2000 Professional and can’t access your Windows 95 operating system C You have configured your computer to dual-boot and can access the Windows 95 settings... Chapter 3 Upgrading to Windows 2000 Professional For the purpose of studying for the MSCE exam with this book, it is recommended that you install Windows 2000 Professional as outlined in Exercise 1.1 If you perform an upgrade instead, you may not be able to successfully complete some of the other exercises in this book EXERCISE 3.1 Upgrading to Windows 2000 Professional 1 Insert the Windows 2000 Professional. .. since Windows 2000 will not upgrade a partition that is currently compressed 14 D There is no direct upgrade path from Windows NT Work- station 3.5 to Windows 2000 Professional If you want to upgrade from Windows NT 3.5, you must upgrade to Windows NT 3.51 or Windows NT 4 first 15 A, C, D Windows update packs are used to upgrade applications so that they will work properly with Windows 2000 Windows. .. minimum of 64MB of memory to install or upgrade to Windows 2000 Professional 8 A, C, D Windows 2000 will recognize only FAT16, FAT32, and NTFS partitions Copyright © 2000 SYBEX Inc., Alameda, CA www.sybex.com Answers to Review Questions 121 9 A, B Windows 95 and 98 are more likely to require the use of update packs than Windows NT because the Windows 2000 Professional and Windows NT configurations... that are required by Windows 2000 Copyright © 2000 SYBEX Inc., Alameda, CA www.sybex.com 112 Chapter 3 Upgrading to Windows 2000 Professional Different versions of files (for example, dll or exe) may be required for the application to work properly in Windows 2000 The application may make calls specific to the Windows 9x operating system that are not supported in Windows 2000 If a Windows 9x application... directly access system hardware 16 D Windows NT Server has no upgrade path to Windows 2000 Professional Copyright © 2000 SYBEX Inc., Alameda, CA www.sybex.com 122 Chapter 3 Upgrading to Windows 2000 Professional 17 A The Chkupgrd utility is used to check for compatibility problems prior to a Windows 2000 upgrade This utility can be found at http://www.microsoft.com /windows/ downloads/default.asp 18 A... 2000 SYBEX Inc., Alameda, CA www.sybex.com 114 Chapter 3 Upgrading to Windows 2000 Professional Review Questions 1 Which of the following operating systems can be upgraded to Win- dows 2000 Professional? Choose all that apply A Windows NT Workstation 3.5 B Windows NT Workstation 3.51 C Windows NT Workstation 4 D Windows 95 2 Which of the following operating systems offers the smoothest upgrade to Windows. .. systems offers the smoothest upgrade to Windows 2000 Professional? A Windows 95 B Windows 98 C Windows NT Workstation 4 D Windows NT Server 4 3 Which of the following options cannot be upgraded from Windows 95 to Windows 2000 Professional? Choose all that apply A Any applications that run under Windows 95 and are not specifi- cally written for Windows 2000 Professional B Third-party drivers that support... © 2000 SYBEX Inc., Alameda, CA www.sybex.com 116 Chapter 3 Upgrading to Windows 2000 Professional 9 Which of the following operating systems would most likely require the use of update packs during the upgrade to Windows 2000 Professional? Choose all that apply A Windows 95 B Windows 98 C Windows NT Workstation 3.51 D Windows NT Workstation 4 10 Which of the following steps do you skip during a Windows . Professional Preparing to Upgrade to Windows 2000 Professional L ike any other major change to your computer, upgrading to Win- dows 2000 Professional requires. steps for upgrading to Windows 2000 Professional. To set up your computer to be used for the exercises in this book, you installed Windows 2000 Professional