Contents Overview 1 Examining the Web Storage System 2 Managing SharePoint Portal Server 6 Monitoring SharePoint Portal Server 22 Backing Up SharePoint Portal Server 27 Restoring SharePoint Portal Server 35 Lab A: Backing Up and Restoring SharePoint Portal Server 41 Review 47 Module 9: Managing SharePoint Portal Server Information in this document is subject to change without notice. The names of companies, products, people, characters, and/or data mentioned herein are fictitious and are in no way intended to represent any real individual, company, product, or event, unless otherwise noted. Complying with all applicable copyright laws is the responsibility of the user. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Microsoft Corporation. If, however, your only means of access is electronic, permission to print one copy is hereby granted. 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Module 9: Managing SharePoint Portal Server iii Instructor Notes This module is intended to help the server administrator perform the day-to-day administration of Microsoft ® SharePoint ™ Portal Server 2001. After completing this module, students will be able to:  Locate and manage files and folders in the Microsoft Web Storage System.  Manage the computer running SharePoint Portal Server.  Monitor SharePoint Portal Server by using System Monitor.  Back up SharePoint Portal Server.  Restore SharePoint Portal Server. Materials and Preparation This section provides the materials and preparation tasks that you need to teach this module. Required Materials To teach this module, you need the following materials:  Microsoft PowerPoint ® file 2095A_09.ppt  Module 9, “Managing SharePoint Portal Server,” in Course 2095A, Implementing Microsoft ® SharePoint ™ Portal Server 2001 Preparation Tasks To prepare for this module, you should:  Read all of the materials for this module.  Read the instructor notes and margin notes for this module.  Complete the labs. Presentation: 135 Minutes Lab: 30 Minutes iv Module 9: Managing SharePoint Portal Server Module Strategy Use the following strategy to present this module:  Examining the Web Storage System Explain the fundamental properties of the Web Storage System. Explain how to remount the installable file system (IFS) drive (drive M). Explain how to use the Public Folders store in SharePoint Portal Server. Explain the document management capabilities of the Web Storage System, including the differences between the Microsoft Exchange 2000 Server and SharePoint Portal Server implementations of that technology.  Managing SharePoint Portal Server Describe the various management functions of the administrator role in SharePoint Portal Server, including managing configuring server settings, workspace settings, resource usage, server load options, and file locations, as well as administering services.  Monitoring SharePoint Portal Server Explain and demonstrate how to monitor SharePoint Portal Server by viewing the Microsoft Windows ® 2000 event log, the application log in Windows 2000 Event Viewer. Explain how to use the Performance Microsoft Management Console in Windows 2000 to monitor performance counters of the DMX Knowledge Management Server, MSExchange OLEDB Resource, and Exchange Server HTTP Extensions objects.  Backing Up SharePoint Portal Server Explain that administrators can use backup and restore procedures on SharePoint Portal Server in order to recover an entire server. Explain how to plan a backup operation and then perform the operation by using the msdmback.vbs utility. Describe the causes and resolution of common backup problems.  Restoring SharePoint Portal Server Explain how to plan a restore operation for SharePoint Portal Server. Explain how to perform a restore operation by using the msdmback.vbs utility. Explain how to use a restore operation to recover from a server failure. Describe the cause and resolution of common restore problems. Module 9: Managing SharePoint Portal Server v Customization Information This section identifies the lab setup requirements for a module and the configuration changes that occur on student computers during the labs. This information is provided to assist you in duplicating or customizing Training and Certification courseware. The lab in this module is also dependent on the classroom configuration that is specified in the Customization Information section at the end of the Classroom Setup Guide for Course 2095A, Implementing Microsoft ® SharePoint ™ Portal Server 2001. Lab Setup There are no lab setup requirements that affect duplication or customization. Lab Results There are no configuration changes on student computers that affect duplication or customization. Importan t Module 9: Managing SharePoint Portal Server 1 Overview  Examining the Web Storage System  Managing SharePoint Portal Server  Monitoring SharePoint Portal Server  Backing Up SharePoint Portal Server  Restoring SharePoint Portal Server *****************************I LLEGAL FOR N ON -T RAINER U SE ***************************** After completing this module, you will be able to:  Locate and manage files and folders in the Microsoft ® Web Storage System.  Manage the computer running Microsoft SharePoint ™ Portal Server 2001.  Monitor SharePoint Portal Server by using System Monitor.  Back up SharePoint Portal Server.  Restore SharePoint Portal Server. Topic Objective To provide an overview of the module topics and objectives. Lead-in In this module, you will learn how to manage, monitor, back up, and restore a SharePoint Portal Server computer. The topic of server duplication is covered in Module 10, “Examining an Enterprise-Level Implementation,” in Course 2095A, Implementing Microsoft ® SharePoint ™ Portal Server 2001. 2 Module 9: Managing SharePoint Portal Server Examining the Web Storage System  Mounting the IFS Drive (Drive M)  To remount drive M  To permanently enable drive M  The Public Folders Store in SharePoint Portal Server  SharePoint Portal Server Setup installs a Public Folders store during the installation process  Document Management and the Web Storage System  Differences between Web Storage System implementations *****************************I LLEGAL FOR N ON -T RAINER U SE ***************************** SharePoint Portal Server uses the same Web Storage System technology that is used by Microsoft Exchange 2000 Server. However, SharePoint Portal Server does not mount drive M by default the way Exchange 2000 Server does. The Web Storage System provides SharePoint Portal Server with an efficient and highly accessible data storage facility. Understanding the underlying architecture of the Web Storage System and the methods for accessing stored components will help you to manage, maintain, and troubleshoot a SharePoint Portal Server computer. The Web Storage System combines the features and functionality of the file system, the Web, and a collaboration server in a single location. The Web Storage System comes with both Exchange 2000 Server and SharePoint Portal Server. You can use the Web Storage System for storing, accessing, and managing data, as well as for building and running programs. Mounting the IFS Drive (Drive M) The installable file system (IFS) drive is not mounted by default when you install SharePoint Portal Server. However, you may want to use IFS access for the following tasks:  Read-only access to the document library  Microsoft FrontPage ® Server Extensions  Web Storage System development by means of IFS Topic Objective To present the function of the Web Storage System in SharePoint Portal Server. Lead-in The Web Storage System in SharePoint Portal Server supports only one database per server, a Public Folders store. Let your students know that if they want more information about the departmental Web Storage System that ships with SharePoint Portal Server, they can refer to the document Microsoft SharePoint Portal Server 2001 as a Collaborative Solution Platform.htm, which is located under Additional Reading on the Web page on the Student Materials compact disc. Module 9: Managing SharePoint Portal Server 3 To remount drive M: 1. Open a Command Prompt. 2. Type SUBST M: \\.\backofficestorage Note that SharePoint Portal Server Setup still uses drive M during setup and repair. This has the following issues: • Drive M is added to the backup exclusion list for Microsoft Windows NT ® backup. You will not see any drives mounted as M under the Windows NT backup utility. You can reset this by using the backup utility for Windows NT. • If there are no free drive letters, the repair option of Setup will not succeed. Unmap another drive in order for repair to succeed. To permanently enable drive M: • In Registry Editor, set the following registry key: HKLM\System\CurrentControlSet\Services\EXIFS\Parameters and set the DriveLetter value to M. To temporarily enable drive M: • In the Registry Editor, set the following registry key: SUBST M: \\.\backofficestorage For more information about the IFS drive, see the Readme.doc file on the SharePoint Portal Server compact disc. The Public Folders Store in SharePoint Portal Server The top-level unit of storage in the Web Storage System is a database. The database file is a Joint Engine Technology (JET) database (.mdb) that efficiently provides access to the information that is stored in it. Although the Web Storage System in Exchange 2000 supports multiple databases, the Web Storage System in SharePoint Portal Server only supports one database per server, a Public Folders store. Note Let students know that administrators should not use the Exchange System Manager to manage the SharePoint Portal Server Web Storage System. You may also want to mention the Eseutil and Isinteg utilities. Both will work with the SharePoint Portal Server Web Storage System, but they are not currently supported. The Eseutil utility can perform an offline defragmentation, which releases unused hard disk space from the SharePoint Portal Server database to the file system. For more information, direct students to the MSDN Web site. 4 Module 9: Managing SharePoint Portal Server SharePoint Portal Server Setup installs a Public Folders store during the installation process. This process is summarized as follows: 1. SharePoint Portal Server Setup creates a public virtual root in the Microsoft Internet Information Services (IIS) metabase. The metabase functions as a registry for IIS. Use the Internet Services Manager, an IIS snap-in, to manage the metabase. 2. The public virtual root points to the root of the Public Folders store in the Web Storage System. Setup also creates a workspace and a corresponding folder in the Public Folders tree in the Workspaces folder, along with a virtual root of the workspace name that points directly to the workspace. Although you can use IFS to view the workspace structure, you should refrain from doing so. You should always use Hypertext Transfer Protocol (HTTP) to display and manage the contents of your workspace by using Web folders. Using IFS bypasses the HTTP protocols upon which many SharePoint Portal Server services are built; therefore, you will not be able to perform specific SharePoint Portal Server actions or set security by using roles. Document Management and the Web Storage System The Web Storage System provides an HTTP/Distributed Authoring and Versioning (HTTP/DAV) server component that resides in the IIS process and exposes a high-performance HTTP/DAV protocol in the Web Storage System. The HTTP/DAV component allows a client to perform file-system type operations on a remote server. The SharePoint Portal Server client-side OLE-DB 2.5 implementation, Microsoft OLE DB Provider for Internet Publishing (MSDAIPP), communicates with the Web Storage System by using HTTP/DAV. These two components provide document management functions to Web browser clients and SharePoint Portal Server Web folder clients. Note [...]... for managing SharePoint Portal Server Managing the server involves configuring server settings, balancing resource usage, setting server load options, defining file locations, configuring workspace settings, and administering services Module 9: Managing SharePoint Portal Server 7 Configuring Server Settings Topic Objective To present SharePoint Portal Server Administration Lead-in Use SharePoint Portal. .. index creation, SharePoint Portal Server encounters 32 consecutive time-outs related to one server, SharePoint Portal Server designates the server as unavailable and does not process any requests to that server for the next 10 minutes SharePoint Portal Server records an access error in the gatherer log By default, the wait time is 20 seconds 14 Module 9: Managing SharePoint Portal Server Defining... error message appears 3 Click OK Module 9: Managing SharePoint Portal Server 15 Relocating Workspace Indexes When a workspace is created, SharePoint Portal Server creates an index under the workspace root SharePoint Portal Server also creates all indexes that are propagated to the SharePoint Portal Server computer under this root To change this path, use SharePoint Portal Server Administration Important... Implementing Microsoft® SharePoint Portal Server 2001 Module 9: Managing SharePoint Portal Server 17 Relocating Web Storage System Files You can use SharePoint Portal Server Administration to specify the path to the Web Storage System files WSS-Database Every SharePoint Portal Server computer contains one public store (WSS.mdb) All workspaces that are hosted on the SharePoint Portal Server computer reside... will not succeed if the original server has a different version of the Web Storage System than the server that is being restored For example, you cannot back up a SharePoint Portal Server computer that also has Exchange 2000 Server installed on it and then restore it to a server with only SharePoint Portal Server installed on it 28 Module 9: Managing SharePoint Portal Server Planning Your Backup Process... Course 2019A, Building Solutions in Microsoft Exchange 2000 With the Web Storage System 6 Module 9: Managing SharePoint Portal Server Managing SharePoint Portal Server Topic Objective To outline this topic Lead-in The administrator uses SharePoint Portal Server Administration to manage the server Configuring Server Settings Balancing Resource Usage Setting Load Options Defining File Locations Administering... a workspace name in the console tree of SharePoint Portal Server Administration, you can access the same workspace Properties page that is displayed by double-clicking Workspace Settings 22 Module 9: Managing SharePoint Portal Server Monitoring SharePoint Portal Server Topic Objective To outline this topic Lead-in The administrator monitors SharePoint Portal Server by viewing the Windows 2000 event... installing SharePoint Portal Server, open SharePoint Portal Server Administration by clicking Start, pointing to Programs, pointing to Administrative Tools, and then clicking SharePoint Portal Server Administration Click the name of the SharePoint Portal Server computer in the console tree, and then use the Action menu to access the New Workspace Wizard and the Properties page of the SharePoint Portal Server. .. by SharePoint Portal Server Exchange 5.5 Enable and configure searches of Exchange 5.5 content Other Restrict Web discussions to items that are stored in workspaces on the server Note For more information about using the Proxy Server tab and the Accounts tab, see Module 6, “Adding and Managing External Content,” in Course 2095A, Implementing Microsoft® SharePoint Portal Server 2001 Module 9: Managing. .. Server documentation Module 9: Managing SharePoint Portal Server 25 Monitoring Performance Counters Topic Objective To present the System Monitor objects that are used to monitor SharePoint Portal Server Lead-in There are several objects that can be used to monitor SharePoint Portal Server, including System Monitor objects, the MSExchange OLEDB Resource object, and the Exchange Server HTTP Extensions . System 2 Managing SharePoint Portal Server 6 Monitoring SharePoint Portal Server 22 Backing Up SharePoint Portal Server 27 Restoring SharePoint Portal Server. SharePoint Portal Server.  Monitor SharePoint Portal Server by using System Monitor.  Back up SharePoint Portal Server.  Restore SharePoint Portal Server.