Module 2: Installing Microsoft Exchange 2000 Contents Overview Exchange and Windows 2000 Preparing to Install Exchange 2000 Installing Exchange 2000 17 Default File Locations and Share-Point Permissions 28 Troubleshooting Installation Issues 30 Lab A: Installing Microsoft Exchange 2000 31 Review 38 Information in this document is subject to change without notice The names of companies, products, people, characters, and/or data mentioned herein are fictitious and are in no way intended to represent any real individual, company, product, or event, unless otherwise noted Complying with all applicable copyright laws is the responsibility of the user No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Microsoft Corporation If, however, your only means of access is electronic, permission to print one copy is hereby granted Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property  2000 Microsoft Corporation All rights reserved Microsoft, Active Directory, BackOffice, Jscript, NetMeeting, Outlook, Windows, Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the U.S.A and/or other countries Other product and company names mentioned herein may be the trademarks of their respective owners Program Manager: Steve Thues Product Manager: Megan Camp Instructional Designers: Bill Higgins (Volt Technical), Jennifer Morrison, Priya Santhanam (NIIT (USA) Inc), Samantha Smith, Alan Smithee Instructional Software Design Engineers: Scott Serna Subject Matter Experts: Krista Anders, Megan Camp, Chris Gould (Global Logic Ltd), Janice Howd, Elizabeth Molony, Steve Schwartz (Implement.Com), Bill Wade (Wadeware LLC) Technical Contributors: Karim Batthish, Paul Bowden, Kevin Kaufman, Barry Steinglass, Jeff Wilkes Graphic Artist: Kimberly Jackson (Independent Contractor) Editing Manager: Lynette Skinner Editor: Kelly Baker Production Manager: Miracle Davis Build Manager: Julie Challenger Production Support: Marlene Lambert (Online Training Solutions, Inc) Test Manager: Eric Myers Courseware Testing: Robertson Lee (Volt) Creative Director, Media/Sim Services: David Mahlmann Web Development Lead: Lisa Pease CD Build Specialist: Julie Challenger Localization Manager: Rick Terek Operations Coordinator: John Williams Manufacturing Support: Laura King; Kathy Hershey Lead Product Manager, Release Management: Bo Galford Lead Product Manager, Messaging: Dave Phillips Group Manager, Courseware Infrastructure: David Bramble Group Product Manager, Content Development: Dean Murray General Manager: Robert Stewart BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Module 2: Installing Microsoft Exchange 2000 iii Instructor Notes Presentation: 40 Minutes This module provides students with the information and experience needed to install Microsoft® Exchange 2000 Lab: 75 Minutes After completing this module, students will be able to: ! Describe the prerequisite steps for an Exchange 2000 installation ! Prepare for installing Exchange 2000 ! Install Exchange 2000 ! Identify default file locations and share-point permissions ! Troubleshoot installation issues Materials and Preparation This section provides the materials and preparation tasks that you need to teach this module Required Materials To teach this module, you need the following materials: ! Microsoft PowerPoint® file 1572A_02.ppt ! The animated slides for the demonstrations that show how to use the /forestprep and /domainprep switches These are in a file called Demos, located at the root of the Instructor CD Preparation Tasks To prepare for this module, you should: ! Read all of the materials for this module ! Complete the lab ! Practice the demonstrations BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY iv Module 2: Installing Microsoft Exchange 2000 Module Strategy Use the following strategy to present this module: ! Exchange and Windows 2000 This topic outlines the dependencies between Exchange and Windows 2000, and discusses how to extend Active Directory Make sure students understand how installing Exchange affects Windows 2000 and the Active Directory service ! Preparing to Install Exchange 2000 This topic describes how to prepare an Active Directory forest and domain for Exchange 2000 by using the /forestprep and /domainprep switches Explain how to identify the administrative group and routing groups into which you should install computers running Exchange 2000 This topic includes two demonstrations: one on how to prepare the domain using the /forestprep switch and the other on how to prepare the domain using the /domainprep switch ! Installing Exchange 2000 This topic discusses how to install Exchange 2000 Make sure students understand the different components available for installation, as well as the corresponding services that Exchange will install to support them List and describe the switches available with the Exchange 2000 Setup Explain how to carry out an unattended installation and explain how to install Exchange 2000 into a clustered environment Complete this topic by reviewing the administrative tools that are available ! Default File Locations and Share-Point Permissions This topic describes the folder structure that Setup creates when Exchange 2000 is installed Makes sure students understand where to find the default files and share-point permissions ! Troubleshooting Installation Issues This topic provides solutions to help resolve typical installation issues BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Module 2: Installing Microsoft Exchange 2000 v Customization Information This section identifies the lab setup requirements for a module and the configuration changes that occur on student computers during the labs This information is provided to assist you in replicating or customizing Microsoft Official Curriculum (MOC) courseware Important The lab in this module is also dependent on the classroom configuration that is specified in the Customization Information section at the end of the Classroom Setup Guide for course 1572A, Implementing and Managing Microsoft Exchange 2000 Lab Setup There are no lab setup requirements that affect replication or customization Lab Results Performing the lab in this module introduces the following configuration changes: ! Exchange 2000 is installed at D:\Program Files\Exchsrvr on each server Components installed are Microsoft Exchange Messaging and Collaboration Services, Microsoft Exchange System Management Tools, and Microsoft Exchange Instant Messaging Service ! A custom MMC is created in the C:\Documents and Settings\All Users\Desktop that is saved as your_firstname Console The MMC contains the Active Directory Users and Computers snap-in and the Exchange System snap-in BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Module 2: Installing Microsoft Exchange 2000 Overview Topic Objective To provide an overview of the module topics and objectives ! Exchange and Windows 2000 Lead-in ! Preparing to Install Exchange 2000 ! Installing Exchange 2000 ! Default File Locations and Share-Point Permissions ! Troubleshooting Installation Issues In this module, you will learn how to install Exchange 2000 Microsoft® Exchange 2000 is closely integrated with Microsoft Windows® 2000 It is important to understand how Exchange 2000 installation will affect the Active Directory™ directory service in Windows 2000 Before you install Exchange 2000, you should understand how to prepare your network for an Exchange 2000 installation and understand the installation choices that are available After you have completed the installation, you should be able to locate default files and share-point permissions, deploy administrative tools, and troubleshoot installation issues At the end of this module, you will be able to: ! Discuss the dependencies between Exchange and Active Directory ! Prepare for installing Exchange 2000 ! Install Exchange 2000 ! Identify the location of default files and share-point permissions ! Troubleshoot installation issues BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Module 2: Installing Microsoft Exchange 2000 # Exchange and Windows 2000 Topic Objective To outline this topic Lead-in There are several issues that you should consider before installing Exchange 2000 ! Dependencies on Windows 2000 Components ! Extending Active Directory Before you install Exchange 2000 should understand the extent to which Exchange 2000 depends on Windows 2000 and Active Directory BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Module 2: Installing Microsoft Exchange 2000 Dependencies on Windows 2000 Components Topic Objective To identify the dependencies of Exchange 2000 on Windows 2000 and Active Directory Active Directory Lead-in Exchange 2000 Exchange 2000 Exchange 2000 is an application based on Windows 2000 that integrates with the domain security model provided by Windows 2000 IIS NNTP IIS NNTP Windows 2000 Server Exchange 2000 is dependent on several Windows 2000 services Although some of these services are included in a typical installation of Windows 2000, you will need to select others for installation during or after the setup of Windows 2000 Server Active Directory Computers running Windows 2000 Server that host Exchange 2000 must be part of an Active Directory domain All computers running Exchange 2000 in the same Exchange 2000 organization will also be in the same Active Directory forest There can only be one Exchange 2000 organization per Active Directory forest If you are installing a server running Exchange 2000 into an Exchange Server 5.5 site, the Exchange 2000 Active Directory Connector (ADC) must be installed and running before you install Exchange 2000 During installation, the Exchange 2000 Setup program confirms whether the Exchange 2000 ADC has been installed by checking the configuration partition of Active Directory Note There are two versions of the ADC—one that comes with Windows 2000 and another that comes with Exchange 2000 The Windows 2000 version of the ADC does not support Exchange 2000 coexistence with Exchange Server 5.5 IIS Because Internet Information Services (IIS) provides all of the Internet message transport protocols for Exchange 2000, IIS is a very important Windows 2000 component The protocols that IIS provides by default, such as Simple Mail Transfer Protocol (SMTP) and Hypertext Transfer Protocol (HTTP), are extended by Exchange 2000 Setup to support the advanced features of Exchange 2000 Other protocols, such as Post Office Protocol version (POP3) and Internet Message Access Protocol version (IMAP4), are added to IIS when you install Exchange 2000 BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Module 2: Installing Microsoft Exchange 2000 Note MAPI is not a message transport protocol and is not provided by IIS MAPI clients connect directly to the Information Store NNTP The Network News Transfer Protocol (NNTP) must also be installed on all computers running Windows 2000 that will host Exchange 2000 NNTP is an optional component included with Windows 2000 During Windows 2000 Setup, you can choose to install NNTP during the networking phase of Setup by selecting the optional component under Internet Information Services You can also add NNTP to a Windows 2000 installation after setup is complete by using Add/Remove Programs in Control Panel If NNTP is not installed you will not be able to install Exchange 2000 The Exchange 2000 Setup program will issue a warning and exit NNTP is required because Exchange 2000 uses NNTP to access public folders on NNTP hosts BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY 26 Module 2: Installing Microsoft Exchange 2000 Deploying Administrative Tools Topic Objective To identify the tools that can be used to configure Exchange 2000 and their utility Lead-in You can configure Exchange 2000 using Active Directory Users and Computers and Exchange System Manager Windows 2000 Server or Windows 2000 Advanced Server Windows 2000 Professional Insta Install ll ll Install Insta Exchange System Exchange System Manager Manager Active Directory Active Directory Users and Computers Users and Computers Active Directory Active Directory Users and Computers Users and Computers You can configure a server running Exchange 2000 using Exchange System Manager However, to manage Exchange 2000 recipients, you need to use Active Directory Users and Computers because Exchange 2000 recipients are Active Directory objects Active Directory Users and Computers You can use Active Directory Users and Computers to manage Active Directory users, groups, and computers Active Directory Users and Computers is installed on computers running Windows 2000 Server or Windows 2000 Professional However, to manage Exchange 2000 recipients, you must install the Exchange 2000 System Management Tools on these computers After you install the Exchange 2000 System Management Tools on the computers that you want to use to manage Active Directory, you can mail-enable users and groups Important You must install Exchange System Manager on any server or workstation that you intend to use to manage Exchange 2000 recipients using Active Directory Users and Computers Exchange System Manager Exchange System Manager is a snap-in for Microsoft Management Console (MMC) It is installed as part of Exchange 2000 when you select the Microsoft Exchange System Management Tools component Exchange System Manager is the main tool used for managing an Exchange organization You can also install this snap-in on other computers running Windows 2000 on your network This means that you can run Exchange System Manager from computers that are not running Exchange 2000, including computers running Windows 2000 Professional BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Module 2: Installing Microsoft Exchange 2000 27 The following MMC snap-ins are available with Exchange 2000: ! Exchange Advanced Security ! Exchange Message Tracking Center ! Exchange System The Exchange System snap-in provides several extensions that are included in the snap-in by default You can disable these extensions if required The extensions are: ! Microsoft Exchange Groupwise connector ! Microsoft Exchange Notes connector ! Protocols ! Exchange SMTP ! Exchange Servers ! Exchange System ! Exchange x.400 ! Exchange cc:Mail You can customize the administrative tools in Exchange 2000 to meet the needs of each administrative group in your organization using snap-ins and extensions BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY 28 Module 2: Installing Microsoft Exchange 2000 Default File Locations and Share-Point Permissions Topic Objective Exchsrvr To identify the folder structure and shared folders created after the Exchange 2000 installation Address Bin CCMCdata Conndata Lead-in Connect Dxadata ExchangeServer_servername After installation, Setup creates a folder structure to hold the Exchange 2000 files Exchweb Mdbdata Mtadata Res Schema Srsdata servername.log Exchange 2000 makes several changes to your Windows 2000-based server These include creating new folders and shared folders Default File Locations After installation, Setup creates the folder structure to hold the Exchange 2000 files The following table describes each folder Folder Description Address A folder that stores dynamic-link libraries (DLLs) for e-mail address proxies The default installation contains DLLs for Microsoft Mail for PC and AppleTalk Networks, the Connector for Lotus cc:Mail, SMTP, and X.400 e-mail address generators Bin A folder that stores components for Exchange 2000 CCMCdata A folder that serves as a temporary storage location that holds messages that are in transit The Connector for Lotus cc:Mail uses this temporary storage space to move messages between Lotus cc:Mail and Exchange 2000 Conndata A folder that supports the MS Mail connector Connect A folder that stores components for Exchange 2000 connectors The default holds exe files for the Internet Mail Service, the Microsoft Schedule+ Free/Busy Connector, Microsoft Mail for PC and AppleTalk Networks, Lotus cc:Mail, and translators for other languages Dxadata A folder that stores the synchronization database (Xdir.edb) for Microsoft Mail for PC Networks (MS Mail [PC]) only Exchweb A folder that stores Outlook Web Access components BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Module 2: Installing Microsoft Exchange 2000 29 (continued) Folder Description ExchangeServer _servername A folder that stores data for MSSearch and context indexing support Mtadata A folder that stores configuration information, template database, and log files for the MTA Res A folder that stores logs for the Event Viewer and the Windows 2000 System Monitor Schema A folder that stores the OLE DB schema Srsdata A folder that stores data for the Site Replication Service servername.log A folder that stores log files for the message-tracking feature of Exchange System Manager Share-Point Permissions During installation, Setup shares specific folders Knowing the share-point relationship helps in troubleshooting Change the share-point permissions only if necessary, because changes can affect the Exchange 2000 system The following table describes the folders that are shared by Setup Folder Shared as Permissions C:\Program Files\Exchsrvr\Address Address Administrators and computer accountFull Control Everyone—Read C:\Program Files\Exchsrvr\servername.log servername.log Administrators and computer accountFull Control Everyone—Read Note By default, Exchange is installed under Program Files in drive C If you chose a custom location while installing Exchange, you will find the Exchsrvr folder in the folder where you installed Exchange BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY 30 Module 2: Installing Microsoft Exchange 2000 Troubleshooting Installation Issues Topic Objective To outline solutions to several typical installation issues Lead-in Some of the common problems that occur during installation include using an incorrect password and having insufficient permissions for Windows 2000 or Exchange 2000 ! Not Logged on to the Domain ! Unable to Access Active Directory ! Incorrect Service Account Password ! Improper Windows 2000 Permissions ! The Mdbdata Folder is not Empty To successfully troubleshoot installation issues, you need a combination of experience, Windows 2000 and Active Directory knowledge, and an understanding of the Exchange 2000 Setup program You can retrieve information about errors that occurred during setup in the Exchange Server Setup Progress.log file Exchange 2000 Setup creates this log file in the root of the system drive of the computer on which you are installing Exchange 2000 This log file lists the files installed, registry keys entered, and other installation information Some of the common problems that occur during installation include using an incorrect password and having improper Windows 2000 and Exchange 2000 permissions The following table lists common Exchange 2000 installation problems and their remedies Common Error Messages Remedy Not logged on to the domain Log off from the member server’s local administrator account and into the administrator account for the domain Unable to access Active Directory Ensure that the computer running Exchange 2000 has access to an Active Directory domain controller Incorrect Exchange Server 5.5 Service Account password Give the correct password when prompted again Improper Windows 2000 permissions Make the person installing Exchange a member of the Domain Admins, Enterprise Admins, and Schema Admins groups The Mdbdata folder is not empty The Mdbdata folder (\\Exchsrvr\Mdbdata) must be empty for the installation to succeed A failed installation may leave files in this folder In that case, delete the files before starting Setup again BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Module 2: Installing Microsoft Exchange 2000 31 Lab A: Installing Microsoft Exchange 2000 Topic Objective To introduce the lab Lead-in In this lab, you will prepare the domain for Exchange 2000, install Exchange 2000, and verify the installation Explain the lab objectives.3 Objectives After completing this lab, you will be able to: ! Prepare the Active Directory Domain for Exchange 2000 installation ! Install Exchange 2000 on a server running Windows 2000 ! Confirm that Exchange 2000 installed successfully Prerequisites Before working on this lab, you must have: ! Knowledge of Windows 2000 Lab Setup To complete this lab, you need: ! To know your server name, your domain name, and whether your server is a domain controller for your domain BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY 32 Module 2: Installing Microsoft Exchange 2000 The following table lists the server and domain names Each domain is in a separate forest An asterisk beside the server name indicates the domain controller for the domain Server Name Domain Name Vancouver* Namerica.nwtraders.msft Denver Namerica.nwtraders.msft Acapulco Namerica.nwtraders.msft Miami Namerica.nwtraders.msft Lisbon* Europe.nwtraders.msft Bonn Europe.nwtraders.msft Stockholm Europe.nwtraders.msft Moscow Europe.nwtraders.msft Bangalore* Asia.nwtraders.msft Singapore Asia.nwtraders.msft Manila Asia.nwtraders.msft Tokyo Asia.nwtraders.msft Lima* Samerica.nwtraders.msft Santiago Samerica.nwtraders.msft Caracas Samerica.nwtraders.msft Montevideo Samerica.nwtraders.msft Casablanca* Africa.nwtraders.msft Tunis Africa.nwtraders.msft Khartoum Africa.nwtraders.msft Nairobi Africa.nwtraders.msft Perth* Spacific.nwtraders.msft Brisbane Spacific.nwtraders.msft Auckland Spacific.nwtraders.msft Suva Spacific.nwtraders.msft Estimated time to complete this lab: 75 minutes BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Module 2: Installing Microsoft Exchange 2000 33 Exercise Preparing to Install Exchange 2000 In this exercise, you will verify that NNTP is installed on your server Then, you will identify your domain and domain controller Only the domain controller in each domain will run Setup with the /domainprep switch After the domain is prepared, you will verify that /domainprep created the appropriate groups To this, you will create a custom MMC that contains the Active Directory Users and Computers Snap-in Scenario You are preparing Active Directory for Exchange 2000 installation To reduce the time it takes to install the first Exchange 2000 server, and to keep Active Directory access permissions secure, you need to prepare the domain by running Setup with the /domainprep switch Tasks Detailed Steps Log on as Administrator of your domain using a password of password Confirm that NNTP is installed on your server by opening a Telnet session to port 119 and viewing your server’s response Close the session a Press CTRL+ALT+DELETE b Verify that User Name is set to Administrator c In the Log on to list, click your_domain (where your_domain is equal to the name of your domain) If no Log on to list is visible, click Options d In the Password box, type password and then click OK a Click Start, and then click Run b In the Open box, type telnet localhost 119 and then click OK c Verify that Telnet starts and opens an NNTP session to your server Telnet displays a response from the NNTP Service stating that posting is allowed d Type quit and then press ENTER Note that you will not be able to see what you are typing, but the window will close Identify your server name and domain name by viewing System Properties Right-click My Computer, click Properties, and then click the Network Identification tab Verify that your server name and domain name match those assigned to you in the table at the beginning of this exercise Click Cancel to close the System Properties dialog box a On the domain controller only, click Start, and then click Run To identify your domain controller, refer to the table at the beginning of this lab b In the Open box, type d:\exchange\setup\i386\setup.exe /domainprep and then click OK c On the Welcome to the Microsoft Exchange 2000 Installation Wizard page, click Next d On the domain controller for your domain, prepare the domain by running Setup using the /domainprep switch Change the install path to drive D a b Click I agree and then click Next to accept the license agreement BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY 34 Module 2: Installing Microsoft Exchange 2000 Tasks Detailed Steps e Enter the CD Key as H6TWQ-TQQM8-HXJYG-D69F7-R84VM and then click Next f In the Action column of the Component Selection page, verify that DomainPrep is selected g Click Change Folder and type D:\Program Files\Exchsrvr to set the installation folder Click OK h When prompted to create the folder, click Yes i On the Component Selection page, click Next j When you receive an insecure domain error, click OK k On the Completing the Microsoft Exchange 2000 Wizard page, click Finish (continued) Important: All students must perform the remaining steps Click Start, and then click Run b In the Open box, type mmc and then click OK c On the Console menu, click Add/Remove Snap-in, and then click Add Click Active Directory Users and Computers, and then click Add e a d Create a custom console in MMC with Active Directory Users and Computers Click Close to close the Add Standalone Snap-in dialog box, and then click OK to close the Add/Remove Snap-in dialog box Save the custom console settings to the All Users desktop folder as your_firstname Console a On the Console menu, click Save As b In the Save in box, select c:\Documents and Settings\All Users\Desktop c In the File Name box, type your_firstname Console (where your_firstname is your first name), and then click Save Verify that the domain has been prepared by verifying that the Exchange Domain Servers and Exchange Enterprise Servers groups have been created in Active Directory Users and Computers a In your_firstname Console, expand Active Directory Users and Computers, expand your_domain, and then click the Users container b In the details pane, verify that the Exchange Domain Servers and Exchange Enterprise Servers groups appear c Close your_firstname Console d When prompted to save settings to your console, click Yes BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Module 2: Installing Microsoft Exchange 2000 35 Exercise Installing Exchange 2000 To install Exchange 2000, you will use the Setup program provided on your local hard drive You will customize the Setup program to install the Instant Messaging component in addition to the typical components, and change the installation path to drive D Scenario Your company has completed pilot testing of Exchange 2000 and is ready to deploy Exchange 2000 and Instant Messaging in the corporate environment To that end, you install Exchange 2000 with the Instant Messaging component on the servers in your domain You have purchased storage to house the Exchange 2000 system files so you will change the installation path to the D:\ drive BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY 36 Module 2: Installing Microsoft Exchange 2000 Task Detailed Steps Perform a custom installation of Exchange 2000 You will add the Instant Messaging components and change the installation path to D:\Program Files\Exchsrvr a Click Start, and then click Run b In the Open box, type d:\exchange\setup\i386\setup.exe and then click OK c On the Welcome to the Microsoft Exchange 2000 Installation Wizard page, click Next d Read the license agreement To accept the agreement, click I agree, and then click Next e Enter the CD Key as H6TWQ-TQQM8-HXJYG-D69F7-R84VM and then click Next f Click Change Folder g In the Enter the path below box, type D:\Program Files\Exchsrvr and then click OK h When prompted to create the folder, click Yes i On the Component Selection page, select Custom in the Action list for Microsoft Exchange 2000 j Verify that Install is selected in the Action list for Microsoft Exchange Messaging and Collaboration Services k Verify that Install is selected in the Action list for Microsoft Exchange System Management Tools l Select Install in the Action list for Microsoft Exchange Instant Messaging Service, and then click Next m On the Licensing Agreement page, agree to the licensing agreement and then click Next n Review the installation options Verify that you are installing the following three top-level components: • Microsoft Exchange Messaging and Collaboration Services • Microsoft Exchange System Management Tools • Microsoft Exchange Instant Messaging Service o Verify that the Install Path box displays D:\Program Files\Exchsrvr p If everything is correct, click Next Setup copies the necessary files and begins installation of Exchange 2000 q On the Completing the Microsoft Exchange 2000 Wizard page, click Finish BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Module 2: Installing Microsoft Exchange 2000 37 Exercise Confirming the Exchange 2000 Installation In this exercise, you will confirm that Exchange 2000 is installed by viewing the Exchange 2000 services, by viewing the Server object in Exchange System Manager, and by checking the log file created by Setup Tasks Detailed Steps View the installed services using Component Services a Click Start, point to Programs, point to Administrative Tools, and then click Component Services b Click Services (Local) c In the details pane, scroll down to the services with the prefix Microsoft Exchange d Verify that the following Microsoft Exchange 2000 services that you just installed match the following: • Microsoft Exchange Event – Not started – Manual • Microsoft Exchange IMAP4 – Started – Automatic • Microsoft Exchange Information Store – Started – Automatic • Microsoft Exchange MTA Stacks – Started – Automatic • Microsoft Exchange POP3 – Started (may be slow to start) – Automatic • Microsoft Exchange Routing Engine – Started – Automatic • Microsoft Exchange Site Replication Services – Not Started – Disabled • Microsoft Exchange System Attendant – Started – Automatic e a Open your_firstname Console b On the Console menu, click Add/Remove Snap-In, and then click Add c In the Available Standalone Snap-ins window, select Exchange System and click Add d In the Change Domain Controller dialog box, click OK to accept the defaults and then click Close to close the Add Standalone Snap-in dialog box e Click OK to close the Add/Remove Snap-in dialog box f Expand Northwind Traders (Exchange) and then click Servers g Verify that your server is listed, and then close the console h Verify that your server appears in your_firstname Console Close the Component Services window When prompted to save settings to your console, click Yes BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY 38 Module 2: Installing Microsoft Exchange 2000 Review Topic Objective To reinforce module objectives by reviewing key points ! Exchange and Windows 2000 Lead-in ! Preparing to Install Exchange 2000 ! Installing Exchange 2000 ! Default File Locations and Share-Point Permissions ! Troubleshooting Installation Issues The review questions cover some of the key concepts taught in the module On which versions of Windows 2000 can you install Exchange 2000? Exchange 2000 can be installed on Windows 2000 Server, Windows 2000 Advanced Server, and Windows 2000 Datacenter Server Exchange 2000 cannot be installed on Windows 2000 Professional What permissions are required to run /forestprep? The user must be a member of the Schema Admins and Enterprise Admins group If you are joining an existing Exchange Server 5.5 organization, you must be an Exchange Server 5.5 administrator as well What permissions are required to run /domainprep? The user must be a member of the Domain Admins group After /forestprep and /domainprep are run, what permissions are required to install Exchange 2000 in the organization? The user must be granted Administrator Full Permissions on the Exchange organization and administrator permissions on the local machine BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Module 2: Installing Microsoft Exchange 2000 39 On which server(s) you need to install additional support to enable an Outlook user to use languages other than English? Additional support must be installed for languages other than English on the global catalog servers If the computers running Exchange 2000 are not physically convenient for you to access, how else can you administer them? You can install Exchange System Manager on a more accessible computer on the network that is running any version of Windows 2000, including Windows 2000 Professional BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY THIS PAGE INTENTIONALLY LEFT BLANK BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY ... Name Microsoft Exchange 2000 Microsoft Exchange Messaging And C… Microsoft Exchange MSMail Connector Microsoft Exchange Chat Services Exchange 2000 Services … Microsoft Exchange Chat Microsoft Exchange. .. PURPOSES ONLY 20 Module 2: Installing Microsoft Exchange 2000 (continued) Exchange 2000 Service Description Microsoft Exchange IMAP4 Provides Microsoft Exchange IMAP4 Services Microsoft Exchange Information... FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Module 2: Installing Microsoft Exchange 2000 21 Installing Exchange 2000 in Unattended Mode Topic Objective To install Exchange 2000