Soft skill for successful Soft skill for successful career career Soft skills with special focus on ITES Soft skills with special focus on ITES Soft skill is the ability required and Soft skill is the ability required and expected from persons for finding a expected from persons for finding a suitable job, its maintenance and suitable job, its maintenance and promotion promotion Importance of soft skill Importance of soft skill Soft skill are very important Soft skill are very important  To handle interpersonal relations To handle interpersonal relations  To take appropriate decisions To take appropriate decisions  To communicate effectively To communicate effectively  To have good impression and To have good impression and impact to gain professional impact to gain professional development development Communication skill as soft Communication skill as soft skill skill • Communication skills form the Communication skills form the corner stone of soft skill corner stone of soft skill • Every human being has to essentially Every human being has to essentially & effectively communicate with & effectively communicate with others others • Effective communication is the Effective communication is the hallmark of one’s education hallmark of one’s education • The ability to speak The ability to speak fluently using the right fluently using the right word in the right order is word in the right order is an good communication an good communication • Message using appropriate Message using appropriate vocabulary and syntax form vocabulary and syntax form effective communication effective communication Body language Body language Non verbal language Non verbal language  Face is the index of the mind and it clearly Face is the index of the mind and it clearly displays the persons interest displays the persons interest  Body language presents to the audience what we Body language presents to the audience what we feel & think about the particular matter feel & think about the particular matter Ex: Nodding one’s head Ex: Nodding one’s head  Body language (e.g, arms crossed, standing, Body language (e.g, arms crossed, standing, sitting, relaxed) sitting, relaxed)  Emotion of the sender & receiver (e.g, speaking Emotion of the sender & receiver (e.g, speaking clearly, enthusiastic) clearly, enthusiastic) Written communication Skill Written communication Skill  Writing evaluates a person’s proficiency Writing evaluates a person’s proficiency indications, spelling grammar etc… indications, spelling grammar etc…  Errors committed while writing circulars, Errors committed while writing circulars, reports & agenda considerably spoil the reports & agenda considerably spoil the image of the writer image of the writer  Good visual presentation using graphics, Good visual presentation using graphics, color, balanced design layout- adds so much color, balanced design layout- adds so much to written communication. to written communication.  Keep handouts and other written materials Keep handouts and other written materials for your presentation. for your presentation. Presentation Skills Presentation Skills  Presentation skills include planning, preparation Presentation skills include planning, preparation & delivery of the message & delivery of the message  Making a formal speech is one form of Making a formal speech is one form of presentation presentation  Presentation skills can be broadly categorized Presentation skills can be broadly categorized into physical oral, & electronic into physical oral, & electronic  Success in life depends on presenting ideas in an Success in life depends on presenting ideas in an appropriate manners appropriate manners  Look at the eyes of audience & speak in a Look at the eyes of audience & speak in a natural, conversational voice natural, conversational voice  Appropriate voice will make the presentation Appropriate voice will make the presentation effective and interesting effective and interesting  Ask for feed back from your audience about Ask for feed back from your audience about your presentation & change accordingly your presentation & change accordingly  In presentation especially, stop occasionally to In presentation especially, stop occasionally to ask the audience understand what you have said ask the audience understand what you have said Team Work Team Work  People of either gender, different age People of either gender, different age groups, qualification, status & skills work as groups, qualification, status & skills work as a team with a common objective of a team with a common objective of accomplishing the task accomplishing the task  The success of any organization largely The success of any organization largely depends on in the coordinated efforts of its depends on in the coordinated efforts of its employees employees  It mainly refers to the agreeableness & It mainly refers to the agreeableness & co-operation among the team members co-operation among the team members Professional Professional ethics ethics  Professional ethics is the need of the hour in Professional ethics is the need of the hour in India India  When a person is at the work spot, he must When a person is at the work spot, he must think of his work only think of his work only  He must put his heart & soul into the work He must put his heart & soul into the work  Each employee is a organic part of the Each employee is a organic part of the organization & must strive to contribute his mite organization & must strive to contribute his mite to the successful functioning of the organization to the successful functioning of the organization [...]... considerably reduce the physical,emotional & mental stress of an individual  Leadership communication skills Leaders, executives & managers need to be very clear about what they expect from others  Trust your self  Keep smiling  Share & stay together       Always learn new things Accept responsibility for your self & your actions Look at problems & challenges Be grateful always Love your self ...Interpersonal Skills Man is a social animal & his success in life largely depends on his relationship & interaction with others  We must respect the views & sentiments of others  When we want to differ their views, . Soft skill for successful Soft skill for successful career career Soft skills with special focus on ITES Soft skills with special focus on ITES Soft skill. Communication skill as soft Communication skill as soft skill skill • Communication skills form the Communication skills form the corner stone of soft skill corner