Contents Overview Introduction to Exchange 2000 Module 1: Introduction to Exchange 2000 and the Web Storage System Introduction to the Web Storage System 11 Developmental Features of the Web Storage System 16 Lab A: Accessing and Viewing Data in the Web Storage System 25 Managing Exchange 2000 32 Lab B: Creating a Public Folder, a Public Store, and a Virtual Directory 38 Review 43 Information in this document is subject to change without notice The names of companies, products, people, characters, and/or data mentioned herein are fictitious and are in no way intended to represent any real individual, company, product, or event, unless otherwise noted Complying with all applicable copyright laws is the responsibility of the user No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Microsoft Corporation If, however, your only means of access is electronic, permission to print one copy is hereby granted Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property  2000 Microsoft Corporation All rights reserved Microsoft, Active Directory, ActiveX, FrontPage, Hotmail, JScript, MSN, Outlook, PowerPoint, Visual Basic, Visual C++, Window Media, Visual InterDev, Visual Studio, Win32, Windows, and Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the U.S.A and/or other countries Other product and company names mentioned herein may be the trademarks of their respective owners Project Lead: Samantha Smith Instructional Designers: Sangeeta Garg (NIIT (USA) Inc.), Marilyn McCune Instructional Software Design Engineer: William Rebozo Subject Matter Experts: Jayme Bowers (ECMS Inc.), John Christian (ECMS Inc.), Robert Ginsburg (ECMS Inc.), Frederick Volking (ECMS Inc Technical Contributors: Thomas Rizzo, Brent Ingraham, Navin Kachroo, Robert Brown, Alex Hopmann, Jim Reitz Graphic Artist: Kirsten Larson (S&T Consulting) Editing Manager: Lynette Skinner Editors: Kelly Baker, Nancy Finch Copy Editor: Ed McKillop (S&T Consulting) Production Manager: Miracle Davis Print Coordinator: Marlene Lambert (Online Training Solutions, Inc.) Online Production Coordinator: Jenny Boe Test Manager: Eric R Myers Creative Director, Media/Sim Services: David Mahlmann Web Development Lead: Lisa Pease CD Build Specialist: Eric Wagoner Localization Manager: Rick Terek Operations Coordinator: John Williams Manufacturing Support: Laura King; Kathy Hershey Lead Product Manager, Release Management: Bo Galford Program Manager, Knowledge Management: Josh Barnhill Lead Product Manager, Knowledge Management: Janet Wilson Group Manager, Courseware Infrastructure: David Bramble Director, Developer Training: Juan Fernando Rivera General Manager: Robert Stewart Module 1: Introduction to Exchange 2000 and the Web Storage System iii Instructor Notes Presentation: 45 Minutes Labs: 35 Minutes This module provides students with an introduction to Microsoft® Exchange 2000 Server and Microsoft Web Storage System, including the features and functionality of each The module discusses Web Storage System support for application development including Internet technologies, Microsoft application programming interfaces (APIs), Collaboration Data Objects (CDO), Web forms, event programming, and workflow support The module also discusses the tools used to perform administrative tasks: Exchange System Manager and the Active Directory™ directory service Users and Computers The module discusses only the administrative tasks that are of interest to a developer Module lecture content and learning objectives are reinforced by two hands-on labs, Lab A, Accessing and Viewing Data in the Web Storage System, and Lab B, Creating a Public Folder, a Public Store, and a Virtual Directory After completing this module, students will be able to: ! Describe the main features of the three versions of Exchange 2000 and describe the data structure of Exchange 2000 ! Describe the features and functionality of Web Storage System in Exchange 2000 ! Describe the development features supported by Web Storage System, including support of Internet protocols, APIs, CDO, Web forms, events programming, and workflow ! Manage Exchange 2000 stores, storage groups, public folders, and virtual servers by using Exchange System Manager and add mail-enabled users by using Active Directory Users and Computers Materials and Preparation This section provides the materials and preparation tasks that you need to teach this module Required Materials To teach this module, you need the following materials: ! Microsoft PowerPoint® file 2019A_01.ppt ! Module 1, “Introduction to Exchange 2000 and the Web Storage System” Preparation Tasks To prepare for this module, you should: ! Read all of the materials for this module ! Practice the demonstration ! Complete the labs iv Module 1: Introduction to Exchange 2000 and the Web Storage System Demonstration In the demonstration, you will create a new mail-enabled user by using Active Directory Users and Groups Click Start, point to Programs, point to Microsoft Exchange, and then click Active Directory Users and Computers Expand the domain node, and then select the Users directory Right-click the Users directory point to New and then select User Type in a first name, last name, and user logon name Click Next Leave all the password options blank and click Next Accept the default settings for the new users mailbox information Explain how the integration of Exchange 2000 and Microsoft Windows® 2000 results in the availability of this option when creating new users Click Finish Module 1: Introduction to Exchange 2000 and the Web Storage System v Module Strategy Use the following strategy to present this module: ! Introduction to Exchange 2000 Introduce Exchange 2000 and the Web Storage System Discuss the data structure of Exchange 2000 Define and discuss how Exchange 2000 stores data by using stores, storage groups, and folder trees Emphasize that every folder tree is a store and, in turn, uses the Web Storage System to access data in the store Discuss how Active Directory integrates with Exchange 2000 and how all directory information is stored in Active Directory and not Exchange 2000 Discuss the benefits of Active Directory integration You may need to spend additional time on this section if the students are not familiar with Exchange ! Introduction to the Web Storage System Define the Web Storage System and then define resources Emphasize that each item in the Web Storage System is addressable by using a URL Define schema, and introduce the Web Storage System default schema and explain its functionality when programs are created Mention that developers can extend the default schema when building custom programs Finally, discuss the features that Web Storage System database brings to Exchange 2000 ! Developmental Features of the Web Storage System Briefly introduce the application development features of the Web Storage System and Exchange 2000 • Discuss the various Internet technologies and describe how developers can use them to develop Web-enabled solutions by using the Web Storage System and Exchange 2000 • Explain how the Microsoft APIs, ActiveX® Data Objects (ADO), MAPI, and Microsoft Win32®, offer access to Exchange 2000 • Explain how CDO solutions save the developer time Describe the new features of CDO for Exchange 2000 Server Introduce CDO for Exchange Management and explain its functions • Introduce Web forms and explain the functionality that Web forms bring to a Web application, and describe the tools that are used to build Web forms • Introduce event-programming support Emphasize that Exchange 2000 supports synchronous events, whereas earlier versions of Exchange supported only asynchronous events • Introduce the Workflow Designer for Exchange 2000 Server and CDO Workflow Objects for Exchange 2000 Server interfaces that are used to create a workflow process vi Module 1: Introduction to Exchange 2000 and the Web Storage System ! Managing Exchange 2000 Introduce Exchange System Manager Explain that you will not be covering Exchange administration but only the tasks that a developer may need to perform to set up a Web application on Exchange or to set up users to test an application Discuss the types of tasks that a developer may perform when managing stores, storages groups, and public folders Explain why a developer would set up a virtual server and describe the configurable settings Finally, explain how to set up mail-enabled users by using Active Directory Users and Computers This section concludes with a demonstration on how to use Active Directory Users and Computers to add a mail-enabled user Module 1: Introduction to Exchange 2000 and the Web Storage System Overview Topic Objective To provide an overview of the module topics and objectives ! Introduction to Exchange 2000 Lead-in ! Introduction to the Web Storage System ! Developmental Features of the Web Storage System ! Managing Exchange 2000 In this module, you will learn about the features and functions that the Web Storage System brings to Exchange 2000 Critical to the success of any program is that users can easily organize, find, search, secure, and access information Microsoft® Exchange 2000 Server, along with the Microsoft Web Storage System, has the functionality to develop collaborative solutions that enable users to seamlessly access and update Exchange 2000 information After completing this module, you will be able to: ! Describe the main features of the three versions of Exchange 2000 and describe the data structure of Exchange 2000 ! Describe the features and functionality of Web Storage System in Exchange 2000 ! Describe the development features supported by Web Storage System, including support of Internet protocols, Microsoft Application Programming Interfaces (APIs), Collaboration Data Objects (CDO), Web forms, events programming, and workflow ! Manage Exchange 2000 stores, storage groups, public folders, and virtual servers by using Exchange System Manager and add mail-enabled users by using the Active Directory™ directory service Users and Computers Module 1: Introduction to Exchange 2000 and the Web Storage System # Introduction to Exchange 2000 Topic Objective To list the topics related to introduction to Exchange 2000 ! Versions of Exchange 2000 Lead-in ! Stores ! Storage Groups ! Folder Trees ! Integration with Active Directory Exchange 2000 is a messaging environment that supports the development of collaborative solutions Exchange 2000 is a reliable, scalable messaging environment that offers a full set of features and components to support the development of collaborative solutions Exchange 2000 is the first product to take advantage of a new data storage technology called the Web Storage System Exchange 2000 uses the Web Storage System to store all of its data An understanding of the data structure of Exchange 2000 will enable you to perceive how the Web Storage System integrates with Exchange 2000 Module 1: Introduction to Exchange 2000 and the Web Storage System Versions of Exchange 2000 Topic Objective To show the environment for each version of Exchange 2000 Exchange 2000 Server Exchange 2000 Enterprise Server Lead-in There are three versions of Exchange 2000 Exchange 2000 Conferencing Server Microsoft NetMeeting There are three versions of Exchange 2000: Exchange 2000 Server, Exchange 2000 Enterprise Server, and Exchange 2000 Conferencing Server Exchange 2000 Server Designed to meet the messaging and collaboration needs of businesses that need only one server running Exchange, Exchange 2000 Server is limited to a single, 16-gigabyte (GB) database per server Exchange 2000 includes instant messaging, a function for sending an immediate, text-based message to another user on a computer network The client software for instant messaging in Exchange 2000 is the Microsoft MSN® Messenger Service Closely associated with instant messaging is presence information Presence information enables one computer user to determine whether another user is currently logged on to a network, corporate LAN, or the Internet You can set presence information to indicate a particular status (for example, on the phone or out of the office) The status is updated automatically after a period of computer inactivity Exchange 2000 Enterprise Server Designed for organizations that need multiple servers and features, such as unlimited message storage and the ability to have multiple stores per server, Exchange 2000 Enterprise includes instant messaging and presence information It also includes the following features: ! Chat services Chat services provide a low-bandwidth, lightweight method of real-time communication between two or more people Chat is commonly used to build online communities of users who are interested in discussing similar topics or issues Module 1: Introduction to Exchange 2000 and the Web Storage System ! Front-end and back-end deployment Exchange 2000 can be configured as a set of front-end and back-end servers, enabling users to connect to virtual Internet Protocol (IP)– addressable front-end servers, while storing messages and collaboration data on separate back-end servers This configuration flexibility provides new opportunities for enterprise customers to tailor their system architecture to meet the demands of corporate acquisition and growth ! Clustering Clustering allows you to group servers that host the same set of services into manageable units to improve the reliability of the services If one server in the cluster fails, another server in the cluster can start and keep the services running Clustering support in Exchange 2000 has been enhanced to feature Active/Active clustering Based on the Microsoft Clustering Services of Microsoft Windows® 2000 Advanced Server, Active/Active clustering enables all of the servers used in a cluster to actively process messaging requests and distribute the load evenly between the servers in the cluster, thereby increasing scalability Exchange 2000 Conferencing Server Designed for organizations of all sizes that need to organize and manage data, voice, and video conferencing between people regardless of location You can use Exchange 2000 Conferencing Server in conjunction with Exchange Server or Enterprise Server Exchange 2000 data conferencing allows dynamic, ondemand sharing of data and information by using clients such as Microsoft NetMeeting® This gives users the ability to see, chat, and share information with one another Exchange 2000 Conferencing Server tracks scheduled conferences and controls attendee access to conferences For users, the benefits are single-click access to conferences and full integration into their calendars 30 Module 1: Introduction to Exchange 2000 and the Web Storage System Exercise Viewing Web Storage System Data by Using WebDAV In this exercise, you will examine the Web Storage System data by using WebDAV ! View Web Storage System data by using WebDAV On the Desktop, open My Network Places On the View menu, click Details Locate the LocalExchangeViaWebDAV entry Notice that you can use a fully qualified URL (in this case http://localhost/public) in Internet Explorer or the WebDAV protocol to access the Web Storage System item Double-click LocalExchangeViaWebDAV Double-click MyFolder Notice that every item has a fully qualified URL, which can be used to access the item Close any open Explorer windows Module 1: Introduction to Exchange 2000 and the Web Storage System 31 Exercise Viewing Web Storage System Data by Using ADO In this exercise, you will view Web Storage System data by using Excel 2000 and a Visual Basic for Applications macro, which uses ADO to retrieve data from the Web Storage System ! View Web Storage System data by using Excel 2000 using ADO Click Start, point to Programs, and then click Microsoft Excel On the File menu, click Open Open the file C:\Msdntrain\2019a\Labs\Lab01a\ExcelExample.xls A dialog box appears Click Enable Macros ExcelExample.xls appears In URL to folder or item, verify that the value is Public Folders/MyFolder Click Load Exchange Folder Information Notice that Web Storage System items are retrieved by using ADO and inserted into the Excel spreadsheet Note If you want to view the ADO code used to access the Web Storage System data, on the Tools menu, point to Macro, and then click Visual Basic Editor Quit Excel If prompted to save changes to ExcelExample.xls, click No Quit all the running applications 32 Module 1: Introduction to Exchange 2000 and the Web Storage System # Managing Exchange 2000 Topic Objective To list the topics related to managing Exchange 2000 Lead-in Exchange System Manager is the main tool that you use to manage Exchange 2000 ! Exchange System Manager ! Managing Protocols ! Managing Users of Exchange 2000 ! Demonstration: Adding a Mail-enabled User To create Web solutions by using Exchange 2000 and the Web Storage System, you must understand and administer various components of Exchange 2000 The main tool you will use to manage stores and protocols is Exchange System Manager You may also use Active Directory Users and Computers to add mail-enabled users to test your programs Module 1: Introduction to Exchange 2000 and the Web Storage System 33 Exchange System Manager Topic Objective To show the Exchange System Manager user interface Lead-in The Exchange System Manager console is used to administer Exchange stores, folders, and protocols Although previous versions of Exchange had their own separate administrator program, you administer Exchange 2000 by using the Exchange System Manager The Exchange System Manager is an administrative tool of Microsoft Management Console (MMC) Use the Exchange System Manager to perform the following tasks: ! Manage stores and folder trees Use Exchange System Manager to add, delete, and configure stores and folder trees You can create MAPI and non-MAPI folders and set access permissions on the folders ! Enable indexing Use Exchange System Manager to enable indexing for a specific store and to set the interval (if any) that the system must use to rebuild the index ! Create an HTTP virtual directory for use by a Web-enabled application HTTP virtual directories provide users connecting to the server with access to public folders or mailboxes Use Exchange System Manager to create the virtual directory and to specify the access control and authentication methods for the virtual directory ! Configure virtual servers for Web-enabled applications Use Exchange System Manager to create and configure virtual servers Each virtual server represents a protocol supported by Exchange 2000, such as HTTP, IMAP4, NNTP, POP3, and SMTP, and can be identified by a unique network name and IP address 34 Module 1: Introduction to Exchange 2000 and the Web Storage System Managing Protocols Topic Objective To show the protocols in Exchange Server Manager Lead-in In Exchange 2000, you can manage all supported protocols by using Exchange System Manager Windows 2000 Server has integrated support for many of the most common industry-standard transport protocols by using Internet Information Services (IIS) After you install Exchange 2000, all of the protocols that are supported by Exchange 2000, except HTTP, are administered from Exchange 2000, rather than from IIS Configuring Access to Virtual Servers Each protocol has an associated virtual server with a defined set of IP addresses and configuration properties For example, you can have a virtual server for each protocol: SMTP, HTTP, and a virtual server for NNTP Exchange 2000 manages each virtual server by using Exchange System Manager to set configuration properties and to protect your system with tools that limit the number and duration of server connections and to set authentication methods Limiting Number and Duration of Virtual Server Connections You can limit the number and duration of connections for SMTP and NNTP virtual servers, and use logging to track the commands that the virtual server receives from clients When used with Windows 2000 event logs, the protocol log you can audit the use of virtual servers and identify problems Note With SMTP and NNTP protocols you can restrict message size and limit the number of recipients that a message can reach Module 1: Introduction to Exchange 2000 and the Web Storage System 35 Setting Authentication Methods You can configure how virtual servers use authentication to determine whether to grant a user permission to connect to the system For a user to log on to Exchange 2000, at least one of the authentication methods that the client supports must be enabled on the server You can use the following authentication methods: ! Anonymous Access This method enables any user to access the virtual server without providing a user name or a password ! Basic authentication This method requires the user to provide a valid Windows 2000 user name and password The user's information is sent as unencrypted clear text across the network To encrypt account information on NNTP, HTTP, POP3, or IMAP4 virtual servers, you can use Secure Sockets Layer (SSL) with basic authentication ! Integrated Windows authentication This option requires the user to have a valid Windows 2000 user account name It authenticates by relaying the user's Windows credentials directly to the server, without requesting information from the user or transmitting unencrypted information across the network Front-End and Back-End Configuration You can separate the APIs and protocols that are used to communicate with the Web Storage System from the data by configuring separate front-end and backend servers For example, you can configure a front-end server to handle incoming SMTP, POP3, and IMAP requests and a back-end server to store email messages, attachments, and multimedia data Configuring front-end and back-end servers provides the scalability required by large public e-mail systems such as Microsoft MSN™ Hotmail™ In addition to increasing system scalability, front-end and back-end servers increase reliability by isolating system failures in one server to protect other components 36 Module 1: Introduction to Exchange 2000 and the Web Storage System Managing Users of Exchange 2000 Topic Objective To present the Active Directory Users and Computers interface Lead-in Because Exchange 2000 uses Active Directory, all of the directory information that you must manage regarding Exchange 2000 objects is stored in Active Directory Active Directory Users and Computers is a MMC snap-in that you use to manage user and mailbox information in Exchange In previous versions of Exchange, you used the Exchange System Manager However, in Windows 2000, all user account information is stored in Active Directory Because Exchange 2000 uses Active Directory, all of the directory information that you must manage regarding Exchange 2000 objects is stored in Active Directory, thus eliminating the need to maintain separate directories for Exchange 2000 and Windows 2000 objects Use Active Directory Users and Computers to perform the following functions: ! Create mail-enabled users, or create mailboxes for existing user accounts ! Manage information about all Exchange mailboxes in an organization, and retrieve information about those users, such as managers and their employees ! Create security groups to apply access rights to groups ! Create distribution groups for sending e-mail to groups of recipients who have one e-mail address Module 1: Introduction to Exchange 2000 and the Web Storage System Demonstration: Adding a Mail-enabled User Topic Objective To demonstrate how to add a mail-enabled user Lead-in In this demonstration, you will see how to add a new user with a mailbox in Exchange 2000 In this demonstration, you will see how to add a new user with a mailbox in Exchange 2000 by using Active Directory Users and Computers 37 38 Module 1: Introduction to Exchange 2000 and the Web Storage System Lab B: Creating a Public Folder, a Public Store, and a Virtual Directory y Topic Objective To introduce the lab Lead-in In this lab, you use Exchange System Manager to create a new Public Folder tree, a public store, and a virtual directory You will also create and manage a Web site that accesses Exchange 2000 public folders Explain the lab objectives Objectives After completing this lab, you will be able to: ! Create a new Public Folder tree, a new information store, and a new virtual directory Prerequisites Before working on this lab, you must have: ! An understanding of Exchange 2000 stores and public folders ! An understanding of features and functions of virtual directories Estimated time to complete this lab 15 minutes Module 1: Introduction to Exchange 2000 and the Web Storage System 39 Exercise Creating a Public Store, Public Folder, and a Virtual Directory In this lab, you will use Exchange System Manager to create a Public Folder tree, a public store, and a virtual directory Note Exchange System Manager interacts with several subsystems in Windows 2000 Because of this, some of the procedures will take a few moments to complete ! Add a new public folder to host the new store Click Start, point to Programs, point to Microsoft Exchange, and then click System Manager Exchange System Manager may take a few seconds to start In the Tree pane, expand Folders, right-click Folders, point to New, and then click Public Folder Tree The Properties dialog box appears In the Name box, type MyNewFolder Click OK It may take a few seconds to add the new folder ! Add a new public store for MyNewFolder Start Windows Explorer Expand My Computer and then expand Exchange(M:) and DomainXX.msft (where XX is the number of your domain) Does the new MyNewFolder exist? Why? No, not yet You must configure Exchange 2000 to make the folder available for use Switch to Exchange System Manager In the Tree pane, expand Servers, StudentXX (where XX is the number of your computer) and First Storage Group Right-click First Storage Group, point to New, and then click Public Store On the General tab, in the Name box, type MyNewStore Click Browse to locate the associated Public Folder tree The Select a Public Folder Tree window opens Select MyNewFolder the new folder tree you created, and then click OK It may take a few seconds to create the new storage group In the Properties dialog box, click OK When the storage group is successfully created, a message opens prompting you to mount the new public store 40 Module 1: Introduction to Exchange 2000 and the Web Storage System Click YES to mount the public store now It may take a few seconds to create the new storage group 10 Click OK when the successful mounting message appears 11 Switch to Windows Explorer 12 Expand Exchange(M:) and DomainXX.msft You may need to refresh Windows Explorer If so, press F5 Does the new MyNewFolder exist? Yes, because you have configured Exchange 2000 to make the folder available for use However, you still must configure Internet Information Services to view the folder in Internet Explorer 13 Start Internet Explorer 14 In the Address box type http://LocalHost/MyNewFolder/ 15 Press ENTER Internet Explorer responds with an error message stating that the page cannot be found because Internet Information Services has no method to access the folder ! Create a virtual directory Switch to Exchange System Manager In the Tree pane, expand Servers, StudentXX (where XX is the number of your computer), Protocols, HTTP, and Exchange Virtual Server Rightclick Exchange Virtual Server, point to New, and then click Virtual Directory A Properties window opens In the Name box, type MyNewVirDir In the Exchange Path frame, click Public Folder, and then click Modify A Public Folder Selection dialog box opens Select MyNewFolder, and then click OK In the Properties window, click OK It may take a few seconds to enable HTTP access Module 1: Introduction to Exchange 2000 and the Web Storage System ! Verify that Internet Explore can access MyNewVirDir Return to Internet Explorer In the Address box, type http://LocalHost/MyNewFolder/ and then press ENTER Internet Explorer responds with an error message stating that the page cannot be found In the Address box, type http://Localhost/MyNewVirDir and then press ENTER Internet Explorer locates the store and activates Outlook Web Access In the Folders frame, click Public Folders There are no changes because Public Folder has no content ! Add folder content to MyNewFolder Right-click Public Folders, and then click New Folder The Create New Folder dialog box appears In the Name box, type MyNewSubFolder Click OK The new folder is added Switch to Windows Explorer Press F5 to refresh the page Expand Exchange(M:), expand DomainXX.msft, and then expand MyNewFolder The new information store and subfolder are now ready for use ! Add item content to MyNewSubFolder Switch to Internet Explorer In Folders frame, click MyNewSubFolder to verify proper focus On the Outlook Web Access toolbar, click New post In the Subject box, type My Test Item In Attachments, type This is a test Click Post The new item appears 41 42 Module 1: Introduction to Exchange 2000 and the Web Storage System ! Attempt to access non-MAPI stores by using Outlook Start Outlook 2000 In the Choose Profile window, select LocalExchange, and then click OK In the Folder List frame, expand Public Folders, and then expand All Public Folders Is MyNewFolder displayed in Outlook? No, because Outlook only displays MAPI stores, but Outlook Web Access is capable of displaying both MAPI and non-MAPI Quit all the running applications Module 1: Introduction to Exchange 2000 and the Web Storage System 43 Review Topic Objective To reinforce module objectives by reviewing key points ! Introduction to Exchange 2000 Lead-in ! Introduction to the Web Storage System ! Developmental Features of the Web Storage System ! Managing Exchange 2000 The review questions cover the key concepts taught in the module You are implementing Exchange 2000 in a fast-growing organization that requires multiple databases with unlimited storage What version of Exchange would you implement and why? You would implement Exchange 2000 Enterprise Server, because it supports unlimited storage and clustering and front-end and back-end configuration for scalability You are building a Web-based expense report tracking application that uses data that is stored in the Web Storage System What APIs and protocols can you use in the application to access the Web Storage System data? HTTP, WebDAV, OLE DB, and ADO You want to create an automated loan approval application Which development feature of the Web Storage System will you use? Workflow Designer for Exchange or CDO Workflow Objects You are storing customer surveys in a Public Folder called Survey You are tasked with enabling all users in the company to access and view the documents by using a Web browser What you need to to make the documents accessible? With Exchange System Manager, you create a virtual directory that maps to the Survey Public Folder THIS PAGE INTENTIONALLY LEFT BLANK ... previous Exchange System directory to Windows 2000 Active Directory Module 1: Introduction to Exchange 2000 and the Web Storage System 11 # Introduction to the Web Storage System Topic Objective To. .. list the topics related to Introduction to the Web Storage System in Exchange 2000 Lead-in ! Web Storage System Overview ! Web Storage System Database Features The Web Storage System combines the. .. date 16 Module 1: Introduction to Exchange 2000 and the Web Storage System # Developmental Features of the Web Storage System Topic Objective To list the topics related to Web Storage System Application