Module 1: Introduction to Preinstalling and Deploying Microsoft Windows 2000 Professional Contents Overview Introduction to Preinstalling and Deploying Windows 2000 Professional Automating an Installation of Windows 2000 Professional Creating a Windows Installer Package Creating and Deploying an Image of Windows 2000 Professional Technologies Used to Preinstall and Deploy Windows 2000 Professional 10 Review 12 Information in this document is subject to change without notice The names of companies, products, people, characters, and/or data mentioned herein are fictitious and are in no way intended to represent any real individual, company, product, or event, unless otherwise noted Complying with all applicable copyright laws is the responsibility of the user No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Microsoft Corporation If, however, your only means of access is electronic, permission to print one copy is hereby granted Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property  2000 Microsoft Corporation All rights reserved Microsoft, BackOffice, MS-DOS, Windows, Windows NT, and PowerPoint are either registered trademarks or trademarks of Microsoft Corporation in the U.S.A and/or other countries Other product and company names mentioned herein may be the trademarks of their respective owners Project Leads and Instructional Designers: Mark Johnson, Jay Johnson (Write Stuff) Instructional Design Consultant: Susan Greenberg Instructional Design Contributors: H James Toland III (ComputerPREP, Inc), Andy Sweet (S&T OnSite), Robert Deupree (S&T OnSite) Lead Program Managers: Jeff Clark, Don Pattee Program Manager: Ryan Calafato Technical Contributors: Blain Barton, Ken Rosen, Peggy See, Greg Stemp (S&T OnSite), Tammy White Graphic Artist: Julie Stone (Independent Contractor) Editing Manager: Lynette Skinner Editors: Wendy Cleary (S&T OnSite), Thomas Blood (Volt Technical) Copy Editor: Karen Johnson (S&T Consulting) Online Program Manager: Debbi Conger Online Publications Manager: Arlo Emerson (Aditi) Online Support: Eric Brandt (S&T OnSite) Multimedia Development: Kelly Renner (Entex) Testing Leads: Sid Benavente, Keith Cotton Testing Developer: Greg Stemp (S&T OnSite) Courseware Testing: Data Dimensions, Inc Production Support: Carolyn Emory (S&T Consulting) Manufacturing Manager: Rick Terek (S&T OnSite) Manufacturing Support: Laura King (S&T OnSite) Lead Product Manager, Development Services: Bo Galford Lead Product Manager: Gerry Lang Group Product Manager: Robert Stewart Module 1: Introduction to Preinstalling and Deploying Microsoft Windows 2000 Professional iii Instructor Notes Presentation: 30 Minutes Lab: 00 Minutes This module provides students with an introduction to the methods and technologies that are used to preinstall and deploy Microsoft® Windows® 2000 Professional There is no lab for this module At the end of this module, students will be able to:
Describe the different methods for preinstalling and deploying Microsoft Windows 2000 Professional
Describe an automated installation of Windows 2000 Professional
Describe how applications are deployed by using Windows Installer packages, and how applications can be repackaged for deployment
Describe how preconfigured images of Windows 2000 Professional are created and deployed
Identify the technologies available to preinstall and deploy Windows 2000 Professional on new or existing computers Materials and Preparation This section provides you with the required materials and preparation tasks that are needed to teach this module Required Materials To teach this module, you need the Microsoft PowerPoint® file 1567b_01.ppt Preparation Tasks To prepare for this module, you should:
Read all of the materials for this module
Become familiar with the Microsoft OEM System Builder Program and Web site by registering at http://www.microsoft.com/oem/ Review the Technical section of the Web site and the preinstallation process of other operating systems
Read the following white papers that are located on the Trainer Materials compact disc: • Automated Deployment Options • Easier Windows NT® Workstation 4.0 Deployment with Disk Image Copying and the Microsoft System Preparation Tool • Dealing with the Human Side of Deployment • Microsoft Internet Explorer Corporate Deployment Guide • Microsoft Windows 2000 Professional in a Novell NetWare Environment • Microsoft Windows 2000 Professional in a Windows NT Server 4.0 Environment • Plug and Play for Windows 2000 iv Module 1: Introduction to Preinstalling and Deploying Microsoft Windows 2000 Professional • README for Windows 2000 Setup Manager Wizard • Planning, Deploying, and Managing Microsoft Windows 2000 with Systems Management Server 2.0 • Support and Management Improvements • System Preparation Tool Script File Keys • Microsoft Windows 2000 Guide to Unattended Setup Release Notes • Microsoft Windows 2000 Guide to Unattended Setup • Microsoft Windows 2000 Professional in a Unix Environment • Using WinINSTALL LE to Repackage Applications for the Windows Installer • Automating the Windows 2000 Upgrade • The Windows Installer Service Module Strategy Use the following strategy to present this module:
Introduction to Preinstalling and Deploying Microsoft Windows 2000 Professional Describe the benefits of preinstalling and deploying Windows 2000 Professional on new or existing computers
Automating an Installation of Windows 2000 Professional Explain how to use an answer file to automate a Windows 2000 Professional installation Explain how a Uniqueness Database File (UDF) can be used with an answer file during installation
Creating a Windows Installer Package Explain how Windows Installer packages allow you to deploy applications when preinstalling Windows 2000 Professional Explain how Windows Installer packages are created for applications that not include a native Windows Installer package
Creating and Deploying an Image of Windows 2000 Professional Explain how an image of a Windows 2000 Professional configuration is created and deployed
Technologies Used to Preinstall and Deploy Windows 2000 Professional Summarize the various technologies used to preinstall and deploy Windows 2000 Professional Customization Information There are no labs in this module, and as a result, there are no lab setup requirements or configuration changes that affect replication or customization Module 1: Introduction to Preinstalling and Deploying Microsoft Windows 2000 Professional Overview Slide Objective To provide an overview of the module topics and objectives Lead-in In this module, you will learn about the methods used to preinstall and deploy Windows 2000 Professional
Introduction to Preinstalling and Deploying Microsoft Windows 2000 Professional
Automating an Installation of Windows 2000 Professional
Creating a Windows Installer Package
Creating and Deploying an Image of Windows 2000 Professional
Technologies Used to Preinstall and Deploy Windows 2000 Professional At the end of this module, you will be able to:
Describe the different methods for preinstalling and deploying Microsoft® Windows® 2000 Professional
Describe an automated installation of Windows 2000 Professional
Describe how applications are deployed by using Windows Installer packages, and how applications can be repackaged for deployment
Describe how preconfigured images of Windows 2000 Professional are created and deployed
Identify the technologies available to preinstall and deploy Windows 2000 Professional on new or existing computers Module 1: Introduction to Preinstalling and Deploying Microsoft Windows 2000 Professional
Introduction to Preinstalling and Deploying Windows 2000 Professional Slide Objective To introduce the methods for preinstalling and deploying Windows 2000 Professional Reference Reference Computer Computer Lead-in New New or or Existing Existing Computers Computers

Automated Automated Installation Installation During the preinstallation and deployment process, you can install and configure Windows 2000 Professional and applications on multiple computers

Windows Windows Installer Installer Package Package

Image Image \ Use the illustration on the slide to define preinstallation and deployment Describe the benefits of preinstallation and deployment Refer to the student notes for supporting details During the preinstallation and deployment process, you can configure and install Windows 2000 Professional and applications on new or existing computers OEM system builders preinstall Windows 2000 Professional and applications before delivering new equipment to customers The preinstallation process allows OEM system builders to test, configure, and brand the computer Preinstallation also controls the experience the customer has when turning on the computer for the first time For example, during initial startup, the customer only needs to accept the Microsoft End User License Agreement (EULA), enter the CD Key, and add user information Information technology (IT) professionals deploy Windows 2000 Professional and applications to users within an organization or department IT specialists must also test and configure computers based on user needs Typically, these specialists deploy Windows 2000 Professional so that little or no user input is needed when users first log on To preinstall and deploy Windows 2000 Professional on new or existing computers, use one or a combination of the following three methods:
Automate an installation of Windows 2000 Professional by using an answer file The answer file allows you to preinstall and deploy Windows 2000 Professional on new or existing computers that require the same or similar configurations
Create Windows Installer packages to deploy necessary or specified applications Windows Installer packages allow you to install applications by using Windows 2000 Professional
Create and deploy an image of a configured installation, including the operating system, custom settings, and applications Images are useful for installing Windows 2000 Professional and applications on new or existing computers that share the same hardware configuration Module 1: Introduction to Preinstalling and Deploying Microsoft Windows 2000 Professional OEM Setup Process Slide Objective To explain the OEM setup process for Windows 2000 Professional OEM OEM
Preinstalls Windows 2000 Professional and Files
Performs Additional Configurations and Runs Sysprep.exe
Supplies Information Required by the Mini-Setup Wizard Lead-in Preinstalling Windows 2000 Professional controls the experience the customer has when turning on the computer for the first time OEM OEM or or Reseller Reseller User User Describe the OEM setup process for preinstalling Windows 2000 Professional OEM system builders preinstall Windows 2000 Professional on computers to control the experience the customer has when turning on the computer for the first time During initial startup, the customer must accept the Microsoft EULA and provide other user-specific information The OEM setup process for Windows 2000 Professional is performed by three separate parties: the OEM, the OEM or reseller, and the user OEM OEM system builders use the winnt or winnt32 command and a Windows 2000 Professional compact disc to copy Windows 2000 Professional installation files to a temporary folder on new computers Text-mode and graphical user interface (GUI)-mode Setup are run at this time This process also copies any other required files, such as drivers and application files, to the temporary folder OEM or Reseller The OEM or the reseller performs any additional configurations, such as preloading applications and installing hardware The OEM or the reseller then runs the Windows 2000 System Preparation Tool (Sysprep.exe) to return the registry to an initial startup state User The user provides the final information the first time the user logs on The Mini-Setup Wizard prompts the user to accept the EULA and enter the product identification number (PID) Then the wizard prompts the user to supply other user-specific information, such as computer name, time zone, video resolution, and passwords Module 1: Introduction to Preinstalling and Deploying Microsoft Windows 2000 Professional Automating an Installation of Windows 2000 Professional Slide Objective To briefly describe preinstalling and deploying Windows 2000 Professional by using an answer file and UDF Answer Answer File File [UserData] [UserData] FullName FullName == YourNameHere YourNameHere
Provides Common Configuration Settings for All Computers
Provides Unique Configuration Settings for Each Computer Lead-in By using an answer file and a UDF, you can automate an installation of Windows 2000 Professional on multiple computers Uniqueness Uniqueness Database Database File File [UniqueIDs] [UniqueIDs] Computer1 Computer1 == UserData UserData [Computer1:UserData] [Computer1:UserData] FullName FullName == DifferentNameHere DifferentNameHere Use the slide illustration to explain using an answer file and a UDF Explain how preinstalling or deploying Windows 2000 Professional by using answer files and UDFs solves a common business problem Refer to the student notes for supporting details You automate an installation of Windows 2000 Professional by using an answer file An answer file supplies the settings that a user would otherwise need to provide during Setup This enables you to install Windows 2000 Professional on multiple computers that have the same setup configuration The answer file also specifies how Setup interacts with the files on the network share during preinstallation If the setup configurations on some computers differ, then you use a Uniqueness Database File (UDF) with an answer file A UDF provides unique settings for computers that require configurations different from those listed by the answer wizard Using a UDF with an answer file enables you to install Windows 2000 Professional on multiple computers that require different setup configurations Module 1: Introduction to Preinstalling and Deploying Microsoft Windows 2000 Professional Business Problem To keep up with customer demand, OEM system builders and organizations must be able to configure and install new computers as quickly and uniformly as possible In contrast to automated installations, manually preinstalling Windows 2000 Professional on new computers may require:
Preinstalling the operating system and base software components on each new computer before delivery to the user
Sending technical support personnel to each site to manually install the operating system
Teaching users how to install and configure their own computers Solution Use an answer file to predefine an operating system configuration capable of automatically installing Windows 2000 Professional on new computers The answer file provides most of the answers to the Setup prompts (except customer-specific information), and then shuts down the computer When customers turn on their computers, GUI-mode Setup restarts Customers then complete Setup by responding to messages requesting registration and user identification information Module 1: Introduction to Preinstalling and Deploying Microsoft Windows 2000 Professional Creating a Windows Installer Package Slide Objective Windows 2000 Professional and Application To briefly describe how a preconfigured application can be installed by repackaging the application Lead-in Creating Windows Installer packages is a way to preinstall or deploy applications on Windows 2000 Professional-based computers AA Repackaged Repackaged Application Application Contains Contains Preconfigured Preconfigured Software Software

Use Use aa Third-Party Third-Party Repackaging Repackaging Application Application to to Repackage Repackage an an Application Application

Install Install the the Package Package from from Removable Removable Media Media or or aa Network Network Share Share

Reference Computer Repackaging Application Package Software Distribution Point Use the illustration on the slide to describe preinstalling or deploying software Explain how preinstalling or deploying software that is compatible with the Windows Installer service solves a common business problem Refer to the student notes for supporting details Creating Windows Installer packages allows you to preconfigure an application, and then automatically install the configured application on a Windows 2000 Professional-based computer Because applications that run on earlier versions of Windows not include a Windows Installer package, you must create a Windows Installer package to deploy these applications on Windows 2000 Professional-based computers To create a Windows Installer package, you repackage the application by first installing and configuring the application on a reference computer (also referred to as a master computer) You then use a third-party repackaging tool supplied with Windows 2000 Professional to create a repackaged application After the application is repackaged, the package is stored on a software distribution point The package can then be preinstalled or deployed during an automated installation of Windows 2000 Professional Module 1: Introduction to Preinstalling and Deploying Microsoft Windows 2000 Professional Business Problem Organizations may need to add applications and specialized utilities to their installations, or OEM system builders may this at the request of their customers at the time of purchase Without a Windows Installer package, OEM system builders and organizations that provide these applications and utilities may have to:
Preinstall an application on each computer by using the application’s Setup program You must then run all of the Setup program steps in order to customize the installation Completing these steps manually on each computer is a time-consuming process
Provide the customer with the software and let the customer install it This reduces preinstallation setup time but increases the number of calls that technical support personnel receive from customers who did not correctly install the software In addition, customers who purchase new computers from OEM system builders expect all of the software to be preinstalled If this is not the case, OEM system builders may experience a decrease in customer satisfaction
Preinstall applications on an as-needed basis However, this requires OEM system builders or technical support personnel to make an on-site service call each time that a user requires another application Solution Repackage applications so the applications can be deployed during an automated installation of Windows 2000 Professional By using the third-party application WinINSTALL LE, you can create application package files that, after preinstallation or deployment, can use the Windows Installer service This allows applications to be preinstalled with little or no user input Applications that are preinstalled by Windows Installer can also be updated and repaired automatically Module 1: Introduction to Preinstalling and Deploying Microsoft Windows 2000 Professional Creating and Deploying an Image of Windows 2000 Professional Slide Objective To briefly describe how an image is used to preinstall or deploy Windows 2000 Professional and applications Lead-in When creating an image of a Windows 2000 Professional installation, you include applications and desktop settings Windows 2000 Professional and Applications

Reference Computer An An Image Image Is Is Based Based on on the the Configuration Configuration of of aa Reference Reference Computer Computer

Disk Imaging Application Use Use aa Third-Party Third-Party Disk Disk Imaging Imaging Application Application to to Create Create and and Restore Restore an an Image Image

Computers Computers Must Must Have Have the the Same Same HAL HAL As As the the Reference Reference Computer Computer Software Distribution Point Use the illustration on the slide to explain using an image to preinstall or deploy Windows 2000 Professional Explain how preinstalling or deploying Windows 2000 Professional by using an image solves a common business problem Refer to the student notes for supporting details Image New or Existing Computers Creating an image requires preinstalling and configuring Windows 2000 Professional, applications, desktop settings, and user preferences on a reference computer (also referred to as a master computer), and then making a duplicate of the configuration To create an image, use a third-party disk imaging application You then restore the image to computers from removable media or a network share Deploying an image allows you to rapidly configure multiple computers that share the same hardware abstraction layer (HAL) as the reference computer If the hardware of the computers is different from that of the reference computer, an image deployment may not be successful Module 1: Introduction to Preinstalling and Deploying Microsoft Windows 2000 Professional Business Problem To keep up with customer demand, OEM system builders and organizations must be able to configure and install operating systems and applications on as many new computers as possible OEM system builders and organizations also need to be able to restore existing desktops for users after a computer fails To preinstall Windows 2000 Professional and applications on new or existing computers, OEM system builders and organizations may have to:
Preinstall the operating system and base software components on each new computer before customer delivery
Send technical support personnel to each site to manually install the operating system
Educate users on how to install and configure their own computers Solution Preinstall Windows 2000 Professional on a reference computer and create an image that can be restored on many computers that all share the same HAL as the reference computer After the image is restored, the computers are shut down When the user restarts the computer, the Mini-Setup Wizard allows the user to finish installing Windows 2000 Professional Creating and installing images also allows OEM system builders to create multiple images for their many product lines without having to preinstall Windows 2000 Professional manually each time 10 Module 1: Introduction to Preinstalling and Deploying Microsoft Windows 2000 Professional Technologies Used to Preinstall and Deploy Windows 2000 Professional Slide Objective To describe the tools used to preinstall and deploy Windows 2000 Professional Technology Technology Lead-in You can preinstall and deploy Windows 2000 Professional by using a number of methods Briefly define the technologies used to preinstall and deploy Windows 2000 Professional Refer to the student notes for supporting details Action Action Answer Answerfile file Automates Automates Setup Setup for for multiple multiple computers computers that that have have common common configurations configurations UDF UDF Automates Automates Setup Setup for for multiple multiple computers computers that that have have different different configurations configurations Windows WindowsInstaller Installer Creates Creates Windows Windows Installer Installer packages packages Sysprep.exe Sysprep.exe Prepares Prepares aa hard hard disk disk to to be be imaged imaged Third-party Third-partyimaging imaging application application Creates Creates an an image image of of aa configured configured preinstallation preinstallation You use a variety of technologies either individually or collectively to preinstall and deploy Windows 2000 Professional These technologies are summarized in the following table Technology Action Answer file Uses Setup Manager to automate deployment of Windows 2000 Professional on multiple computers that require the same setup requirements This eliminates the need to install Windows 2000 Professional on individual computers Automatic deployment of Windows 2000 Professional can also reduce on-site time and expense of technical support personnel needed for local installation UDF Automates deployment of Windows 2000 Professional on multiple computers that require different setup requirements This eliminates the need for user intervention and for on-site visits by OEM system builders or technical support personnel to install and configure Windows 2000 Professional Windows Installer Creates Windows Installer packages (.msi files) so that applications can be preinstalled or deployed by using Windows 2000 Professional Use of Windows Installer packages allows you to centrally manage software installation, updating, and removal Use of packages also eliminates the need for user intervention and for on-site visits by OEM system builders or technical support personnel to install software Module 1: Introduction to Preinstalling and Deploying Microsoft Windows 2000 Professional 11 (continued) Technology Action Sysprep.exe Prepares a hard disk to be imaged by using the System Preparation Tool (Sysprep.exe) Third-party imaging application Creates an image of a fully configured installation, including operating system, user desktop settings, network settings, and applications This allows you to deploy one image for a group of computers (such as an organization or department) or a line of products, and to rebuild desktops in the event of failure Note These technologies can be found on the OEM Preinstallation Kit compact disc, or in the Windows 2000 Support Tools located in the Support\Tools folder on the Windows 2000 Professional compact disc 12 Module 1: Introduction to Preinstalling and Deploying Microsoft Windows 2000 Professional Review Slide Objective To reinforce module objectives by reviewing key points Lead-in The review questions cover some of the key concepts taught in the module
Introduction to Preinstalling and Deploying Microsoft Windows 2000 Professional
Automating an Installation of Windows 2000 Professional
Creating a Windows Installer Package
Creating and Deploying an Image of Windows 2000 Professional
Technologies Used to Preinstall and Deploy Windows 2000 Professional When should you use an answer file and a UDF to preinstall or deploy Windows 2000 Professional? An answer file and a UDF are best for preinstallations or deployments involving multiple computers that have different configurations When should you create a Windows Installer package? To use Windows 2000 Professional to preinstall or deploy a configured application that does not include a native Windows Installer package When would you create an image of a Windows 2000 Professional and application configuration? Create an image when you want to deploy a preinstalled configuration of Windows 2000 Professional and applications on multiple computers that have a hardware configuration identical to that of the reference computer  ... preinstall and deploy Windows 2000 Professional on new or existing computers Module 1: Introduction to Preinstalling and Deploying Microsoft Windows 2000 Professional
Introduction to Preinstalling and. .. preinstall Windows 2000 Professional manually each time 10 Module 1: Introduction to Preinstalling and Deploying Microsoft Windows 2000 Professional Technologies Used to Preinstall and Deploy Windows 2000. .. Windows 2000 Support Tools located in the Support\Tools folder on the Windows 2000 Professional compact disc 12 Module 1: Introduction to Preinstalling and Deploying Microsoft Windows 2000 Professional