ePayments February 28, 2001 E-payments E-payments Conditions Conditions - Modern banking systems - Modern banking systems - Businesses are connected to internet, to banks - Businesses are connected to internet, to banks - Legal framework (laws, decree, e-UCP .) - Legal framework (laws, decree, e-UCP .) - Security infrastructure for online payments - Security infrastructure for online payments - Purchase habits, business culture - Purchase habits, business culture E-payment E-payment Current status of banking system Current status of banking system - 1998, World Bank project Modernizing the banking ans “ - 1998, World Bank project Modernizing the banking ans “ payment system in Vietnam” payment system in Vietnam” - Six major commercial banks completed in 2003 - Six major commercial banks completed in 2003 + Vietcombank, Techcombank, AgriBank, IDB, Exim Bank, Marine Bank + Vietcombank, Techcombank, AgriBank, IDB, Exim Bank, Marine Bank - Implemented SWIFT (Society of Worldwide Interbank - Implemented SWIFT (Society of Worldwide Interbank Financial Transactions www.swift.com) Financial Transactions www.swift.com) - ATM systems - ATM systems - Internet Banking - Internet Banking E-payment E-payment Some barriers to e-payment Some barriers to e-payment - Legal values of electronic-documents in finanace, banking - Legal values of electronic-documents in finanace, banking - Sucurity infrastruture, especially comsumer s “ ’ - Sucurity infrastruture, especially comsumer s “ ’ protection” protection” - Promote e-payment services to each businesses - Promote e-payment services to each businesses - 2006: trial process - 2006: trial process Details: Report VN s Ecommerce status’ Details: Report VN s Ecommerce status’ www.mot.gov.vn www.mot.gov.vn ; ; www.ftu.edu.vn www.ftu.edu.vn E-payments E-payments Tools: Payment card Tools: Payment card - Credit card: since 1996, 10 major banks, 2004: 125.000 - Credit card: since 1996, 10 major banks, 2004: 125.000 cards, increase rate 49%/year cards, increase rate 49%/year - Debit card: since 2002, 15 major banks, 760.000 cards, - Debit card: since 2002, 15 major banks, 760.000 cards, debit, small payments, money transfer . 10.000 card debit, small payments, money transfer . 10.000 card acceptance points, 800 ATMs acceptance points, 800 ATMs - Purchase card: Viet Travel, Saigon Tourist, Citymart, - Purchase card: Viet Travel, Saigon Tourist, Citymart, www.golmart.com.vn www.golmart.com.vn . . E-Payments E-Payments Internet Banking Internet Banking - Bank for Foreign Trade of Vietnam - Bank for Foreign Trade of Vietnam www.vcb.com.vn www.vcb.com.vn - Vietnam Industrial & Commercial Bank - Vietnam Industrial & Commercial Bank www.icb.com.vn www.icb.com.vn - Vietnam Technical & Commercial Bank - Vietnam Technical & Commercial Bank www.techcombank.com.vn www.techcombank.com.vn - Asia Comercial Bank - Asia Comercial Bank www.acb.com.vn www.acb.com.vn Customers: medium, large enterprices . Customers: medium, large enterprices . [...]...E-payment Issues - Order of account holders & digital signatures - Desides credit card, the other cards do not use for online payment - E-commerce process is not completed without payment Current solutions: - Business Bankss clients - Process of payment: Process of payment (example 1) www.vdcsieuthi.com.vn - Customers complete purchase orders, confirm... website) - VDC forward cards info to ACB to verify - ACB confirmed, debit customers account - VDC confirmed acceptance, proceed delivery - Delivery receipt, customers acceptance, VDC forward the receipt to ACB - ACB credit VDCs account Note + VDC, customers have account at ACB + ACB charge fee on each transactions E-payment (example 2) Online Bill payment - For electricity, water, telephone, internet - Payment... buying E-Bill Payment Electronic Cash VISA Debit Cards CyberCash CheckFree Cybergold MasterCard Online Banking 1 ClickCharge BillerXpert Qpass rwin/McGraw-Hill Copyright â 2002, The McGraw-Hill Companies, Inc All rights re Credit, Debit, or Charge Card Online Payment Processing JAN 03 Payment Methods Security JAN 03 Payment Methods Electronic Wallet JAN 03 Payment Methods E-PAYMENT Major issues (2): - Merchants... (2): - Merchants account - When merchants involved in online-payment acceptance History of internet & ecommerce 6 5 3 2 4 2 Các giai đoạn phát triển của E-Commerce 3 giai đoạn phát triển chính 3 Thương mại cộng tác(c-Business) Integrating / Collaborating Nội bộ doanh nghiệp các bộ phận lkết (integrating) và kết nối với các đối tác kinh doanh (connecting) 2 Thương mại Giao dịch (t-Commerce) Hợp đồng điện... Thông tin (i-Commerce) Thông tin (Information) lên mạng web Trao đổi, đàm phán, đặt hàng qua mạng (e-mail, chat, forum ) Thanh toán, giao hàng truyền thống Electronic Marketplaces Will Join People Together In Real Time Người bán buôn Nhà sản xuất Cửa hàng trực tuyến eMatrix Người bán lẻ Người cung cấp Người gom hàng Người phân phối Chuyển phát nhanh E-PAYMENT Major issues (3) - Merchants account - Online... service Monthly fees Set up fee Transaction based rate Risks of merchant: Chargeback Card holder not present Broken & returned goods JAN 03 Payment Methods E-PAYMENT Một số vấn đề chính (2): - Merchants account - Process of online-payment Credit, Debit, or Charge Card Online Payment Processing JAN 03 Payment Methods Credit, Debit, or Charge Card Online Payment Processing JAN 03 Payment Methods... telephone, internet - Payment through internet - Tools: credit card, debit card, purchasing card www.ebill.com.vn Sample:Online payment systesm of VASC https://paygate.vasc.com.vn/ Sample: Digital certificate management system of VASC https://vasc-ca.vasc.com.vn/ Sample: Mobile commerce system of VASC http://telsoft.vasc.com.vn/mcommerce E-PAYMENT Major issues (1) - Sellers SW/payment module to accept payments... E-PAYMENT Major issues (3) - Merchants account - Online payment process - Which products are suitable with e-commerce? Complex Simple Nature of Products Qualitative Evaluation Cisco Estate planning Dell Term insurance Groceries Unskilled Amazon.com Sophisticated Buying decision/knowledge of buyer Quantitative Evaluation Price S = - x (Intro on web + Customize + Service + Buying Decisions Info) Frequency . www.swift.com) - ATM systems - ATM systems - Internet Banking - Internet Banking E-payment E-payment Some barriers to e-payment Some barriers to e-payment - Legal. goods E-PAYMENT E-PAYMENT Mét sè vÊn ®Ò chÝnh (2): Mét sè vÊn ®Ò chÝnh (2): - Merchant s account’ - Merchant s account’ - Process of online-payment - Process