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VIETNAM NATIONAL UNIVERSITY – HCMCUNIVERSITY OF ECONOMICS AND LAWDEPARTMENT OF FOREIGN LANGUAGESFINAL TESTYEAR 3 – SUB SEMESTER (2009-2010)Duration: 75 minutesI. PRONUNCIATION ( 10 points, 1 for each correct answer)A. Which word has a different stress pattern? 1. A. accountant B. furniture C. charity D. internet2. A. invent B. compete C. refuse D. order3. A. opportunity B. productivity C. manufacturer D. communication4. A. registration B. disadvantage C. information D. technology5. A. technique B. profile C. outlet D. profitB. Which underlined part is pronounced differently from the others? 6. A. improves B. stores C. provides D. produces7. A. discussion B. masculine C. customer D. consumption8. A. caveat B. feature C. feasible D. defeat9. A. sign B. insurance C. success D. service10. A. laughed B. cancelled C. entered D. designedII. VOCABULARY (15 points, 1 for each correct answer)Choose the best answer for each sentence.11. Retailing is the _______ of goods or services to the customer.A. production B. provision C. protection D. division12. A very large supermarket often located on the edge of a city is a ________.A. shopping mall B. department store C. chain store D. hypermarket13. The difference between how much it costs to produce goods and the price the consumer pays for them is called ____.A. price limit B. profit limit C. price margin D. profit margin14. Every time we go shopping at a supermarket, the price of each item is read from the ________.A. product name B. barcode C. package size D. check digit 15. Our personnel department is responsible for ________. A. recruitment B. distribution C. modification D. manufacture16. When a company cannot achieve its objectives, it must replan the _________.A. layout B. design C. strategy D. recommendation17. The ________ is used to protect goods and to present an image for them.A. covering B. transporting C. packaging D. marketing18. She is a demanding customer and often expects a ________. A. wage B. discount C. raise D. salary19. Fast-moving ________ goods, such as fresh food, have to be sold quickly.A. consumer B. customer C. client D. guest20. I am the ________ Manager. I deal with storing finished goods and dispatching orders.A. Production B. Stockhouse C. Sales D. Warehouse21. A ________ is a small, independent shop which sells clothes, often with designer labels.A. boutique B. hypermarket C. supermarket D. mall22. We pay reasonable salaries and offer excellent fringe ________.A. benefits B. tips C. perks D. bonuses23. Michael likes a ________ that allows him to develop projects.A. higher productivity B. style of managementC. job satisfaction D. style of performance24. Ecco’s founder was Karl Toosbuy who ________ the firm in 1963.A. invented B. launched C. established D. discovered25. I usually use a ________ to get money. It’s very convenient!A. till display B. teller C. cashpoint machine D. cashier1 III. GRAMMAR (15 points, 1 for each correct answer)Choose the best answer for each sentence.26. Ford _____ the first car in 1896, but he did not _____ the company until 1903.A. built/ form B. builded/ form C. built/ formed D. builted/ formed27. An innovative company is one _____ continues to provide new goods and services. A. which B. whom C. who D. whose28. A ‘middleman’ is a person _____ makes a profit by selling goods for more than he/she paid for them.A. who B. whom C. which D. where29. A retail outlet is the place _____ customers can purchase the goods.A. where B. which C. who D. whom30. Many of _____ shops on Fifth Avenue in New York are department stores.A. no article B. an C. the D. a31. You can find _____ information about this on _____ Internet.A. an/ no article B. an/ the C. no article/ the D. an/ an32. It is a _____ briefcase with a _____ handle.A. durable leather/ beautiful glass B. leather durable/ beautiful glassC. durable leather/ glass beautiful D. leather durable/ glass beautiful33. There was a _____ bookcase in the office. A. wooden French beautiful B. beautiful wooden FrenchC. beautiful French wooden D. French beautiful wooden34. British firms turned him down. He _____ had to go to the United States and Japan to get backing. A. so B. because C. therefore D. because of35. The Allegro collection isn’t _____ the II Classico collection. A. more expensive B. as expensive as C. most expensive than D. expensive than36. I think you should use DHL. They are _____. A. more fast and more reliable B. faster and more reliable C. more faster and reliable D. faster and the more reliable37. All the clothes are very good quality, but the Sherrington collection is of the _____ quality.A. higher than B. highest C. most high D. less high than38. Chan _____ leave work earlier to spend more time with his family.A. goes not to B. is going to C. will go D. will to go39. The Inland Revenue _____ against you. A. will not discriminates B. will to discriminate C. will not to discriminate D. will not discriminate40. Could you put me through _____ his secretary? A. in B. at C. for D. toIV. READING (40 points)Part 1: Choose the best answer to complete the following passage. (20 points, 2 for each correct answer)A company’s marketing department should decide what type of person will buy their product and have a customer (41) _____ or description of the consumer in mind. Then they can design their advertisements. A good advertisement should describe the (42) _____ or characteristics of the product as well as the (43) _____ or advantages of buying the product. The price of a product depends on various factors. Production costs are affected by the availability of the (44) _____, or workers and the availability of raw materials, or the things needed to make the goods. How much the company has to pay the workers, or labour (45) _____, is another factor, and also the amount the government (46) _____ the company in taxes. The people who work for a company, or the company’s labour force are the company’s most important (47) ____. Many different things (48) ____ people to work, such as salary, or money, (49) ____ or the position they have in the company and society, and the opportunity for social (50) ____ and to meet other people. Different people like different things, and the way managers treat employees, i.e. their styles of management can be very important.41. A. background B. resume C. profile D. file42. A. features B. figures C. images D. logos43. A. turnover B. profits C. benefits D. income44. A. investors B. labour C. entrepreneurs D. force45. A. deposits B. bonuses C. profits D. costs2 46. A. pays B. settles C. charges D. deals47. A. liability B. revenue C. asset D. budget48. A. motivate B. penetrate C. initiate D. activate49. A. status B. value C. case D. state50. A. integration B. interaction C. interjection D. interconnectionPart 2: Read the following e-mail and choose the best answer for each question (10 points, 2 for each correct answer)To: margaret@livingstone.comFrom: gavinfoley@livingstone.comSubject: Congratulations!Hi, Margaret, I’d like first of all to send you my congratulations. As you may have guessed, your interview last Thursday went tremendously well, and your application for the position in our Paris office has been approved. We’d like you to be ready to fly on June 4 because you’ll need about a week to get adjusted to your new environment. You’ll begin work orientation on the 11th.I realize that you speak French fluently and you have spent time in France. However, I strongly advise you to take advantage of the company’s resettlement course, which includes all kinds of benefits. Here is a sample: • You can update your French with a private tutor before you leave. This will particularly help you with the technical aspects involved in your new position over there. • We will give you several seminars on the French legal system and culture. • Some advice on renting accommodations and paying for services will be covered as well. As you know, our company has had offices in many different cities around the world for over 15 years, so you really should make the most of our experience. Please call me today, or call the Personnel Department for details of your orientation package, and I’ll be pleased to answer any of your questions if I can. Regards, Gavin Foley 51. To whom is Mr. Foley writing this e-mail? A. A new employee who has just joined the company B. A co-worker who has shown an interest in relocatingC. A colleague at a branch office in France D. A staff member who works in the Personnel Department52. For what reason will Margaret be given a week to spend in France? A. To attend a conference B. To have time to settle in C. To look for a job D. To visit some clients53. What can be inferred about Margaret? A. She is bilingual. B. She is not happy about relocating. C. She majored in French in university. D. She has been with the company for 15 years. 54. What will NOT be taught in the company’s relocation course? A. French laws B. How to pay the bills C. Where to get an affordable apartment D. How to talk to a client 55. What is implied in the e-mail? A. Many have gone through the course. B. Margaret is going to get in contact with Gavin today. C. Only a few applied for the position. D. The cost of living in France is very high. Part 3: Read the following passage and choose the best answer for each question (10 points, 2 for each correct answer)Every year, about 240 million tires - an average of one tire for every person in the United Stares - are discarded. Currently, U.S. automobile manufacturers are turning 18 million pounds of tires each year into car parts - seals, air deflectors, and other parts not visible to consumers. Now, a new process that grinds tires into fine powder and magnetically removes steel belting promises to broaden the range of recycled products. The end product, a mixture of rubber and plastic, can be molded into vehicle parts, and they look new. The first product, a brake-pedal pad, is being field tested on fleets of police cars, rental cars, and taxicabs. They could end up on production vehicles next year. Each recycled tire can produce 250 brake-pedal pads. 3 56. What is the best title for this article? A. ‘Making Tires from Recycled Materials’ B. ‘A New Use for Old Tires’ C. ‘Process Makes Old Cars Look New’ D. ‘New Brakes Make Cars Safer’57. The word “discarded” in paragraph 1 is closest in meaning to _______.A. thrown away B. produced C. looked over D. replaced 58. Which of the following best describes the order of steps in the new process? A. Magnetize steel, mix rubber and plastic, make parts B. Powder tires, belt with steel, melt parts C. Grind tires, remove steel, mold into parts D. Melt tires, broaden belt, install parts 59. What advantage of parts made by this process is mentioned by the author? A. They are extremely safe. B. They last a long time. C. They are inexpensive. D. They look new.60. Which of the following are NOT being used to field test brake-pedal pads? A. Police cars B. Production vehicles C. Taxicabs D. Rental cars4 V. BUSINESS COMMUNICATION (20 points, 2 for each correct answer)Choose the most appropriate response for each situation. 61. Woman: Good morning, this is Ray speaking. Is Lee in?Man: ___________________________A. Hi, Ray. This is Lee.B. Good morning, Lee. How is it going with you today?C. Oh, things are going great. What's up?D. Lee, I thought that was you. How's it going?62. Peter: I want to make a phone call. Can you show me how?Ann: ___________________________ A. Yes, now what do I do?B. Of course, pick up the receiver, hit a button and listen for a tone. Are you hearing it?C. I am trying to call home.D. Yes, I hear the tone.63. Mary: We have lots of options, what type of job do you need?Tom: ___________________________A. Yes, I know what to do.B. Everything that you need for a successful job search is here.C. I want to work in an office.D. No, I don't think I need to do that.64. Richard: We will begin next Monday. Would you be available then?Ann: ___________________________A. Have a great day!B. I have been working here for 5 years.C. We will need it for both days.D. Yes, I can be there.65. Joe: What would be the best time for you to help me?Susan: ___________________________A. I'll see you then.B. I could help you with that.C. Sounds like you'll be able to help me a lot.D. Tomorrow night would work for me.66. Barry: So, would you buy it?Brett: ___________________________A. Hmm, I’m a bit worried about the privacy mode.B. No, I can give you a 30% discount.C. Maybe you should try something else.D. Do you want me to turn it on?67. Stephen: Tim, how did you get into the fashion industry?Tim: ___________________________A. Oh yes, it has become more competitive.B. Very busy. I had a lot of meetings. C. Well, I’m a designer, and my uncle owns a clothes shop. D. Oh, I read about that in a fashion magazine. 68. Nick: How do you like your new job, Joe?Joe: ___________________________A. It’s important to like your job.B. It’s difficult so far, but I like it.C. I’ll attend the orientation program tomorrow.D. Why don’t you apply for a new job?69. Stephanie: Can I get you a drink of something, a tea or a coffee, perhaps?Frank: ___________________________A. No, I’m fine, thanks.B. Oh no, I’m sorry to hear that.C. That’s a serious issue, you know. D. I’m sorry, that’s not good enough.70. Sorensen: Sorry, I didn’t catch the last part. Did you say 4227?Richard: ___________________________A. Good, OK, that sounds sensible.B. Fine, thanks. That’s very kind of you.C. No, let me say that again. It’s 4237.D. One moment, please. I’ll put you through.- THIS IS THE END OF THE FINAL TEST-ANSWER SHEETStudent’s full name: ______________________________________Student’s code: ___________________Blacken the A, B, C or D for each answer. 5 6 . Gavin Foley 51. To whom is Mr. Foley writing this e-mail? A. A new employee who has just joined the company B. A co-worker who has shown an interest in relocatingC.. morning, this is Ray speaking. Is Lee in?Man: ___________________________A. Hi, Ray. This is Lee.B. Good morning, Lee. How is it going with you today?C. Oh, things