Module 1: Introduction to Designing Exchange 2000 for the Enterprise

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Contents Overview 1 Introduction to the Exchange 2000 Design Process 2 Using the Case Studies in This Course 10 Using the Job Aids in This Course 14 Performing the Labs in This Course 15 Classroom Setup 16 Lab A: Creating a Mail-Enabled User Account 20 Module 1: Introduction to Designing Exchange 2000 for the Enterprise Information in this document is subject to change without notice. The names of companies, products, people, characters, and/or data mentioned herein are fictitious and are in no way intended to represent any real individual, company, product, or event, unless otherwise noted. Complying with all applicable copyright laws is the responsibility of the user. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Microsoft Corporation. If, however, your only means of access is electronic, permission to print one copy is hereby granted. Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property.  2001 Microsoft Corporation. All rights reserved. Microsoft, Active Directory, BackOffice, FrontPage, NetMeeting, Outlook, PowerPoint, SQL Server, Visio, Visual Studio, Win32, Windows, Windows Media, and Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the U.S.A. and/or other countries. Other product and company names mentioned herein may be the trademarks of their respective owners. Module 1: Introduction to Designing Exchange 2000 for the Enterprise iii Instructor Notes This module provides students with an overview of the process of designing Microsoft ® Exchange 2000 for the enterprise and establishes how the case studies, job aids, and labs are used in this course. After completing this module, students will be able to: !" Identify and describe the basic steps that must be taken in designing an Exchange 2000 organization. !" Explain how the case studies will be used in this course. !" Explain how the job aids will be used in this course. !" Explain how labs are structured in this course. !" Explain how the classroom is set up for this course. Materials and Preparation This section provides the materials and preparation tasks that you need to teach this module. Required Materials To teach this module, you need the following materials: !" Microsoft PowerPoint ® file 1573A_01.ppt !" The Northwind Traders Case Study !" The Fourth Coffee Case Study !" The job aids used in this course Preparation Tasks To prepare for this module, you should: !" Read all of the materials for this module. !" Complete the lab. !" Review the Northwind Traders Case Study. !" Review the Fourth Coffee Case Study. !" Review all job aids. To review the job aids, see the Exchange 2000 Design Tool located at C:\MOC\1573A\LabFiles\Exchange_2000_Design_Tool and on the student compact disc. To review the case studies, see the Appendices and the student compact disc. Presentation: 60 Minutes Lab: 30 Minutes Note iv Module 1: Introduction to Designing Exchange 2000 for the Enterprise Module Strategy Use the following strategy to present this module: !" Introduction to the Exchange 2000 Design Process Describe the function and use of Microsoft Exchange 2000 Server, Microsoft Exchange 2000 Enterprise Server, and Microsoft Exchange 2000 Conferencing Server, explain how to make an appropriate choice for any Exchange 2000 environment, and then describe how a Microsoft Active Directory ™ design affects an Exchange 2000 design. Finally, explain how to design a topology and administrative plan as well as a management and operations plan. !" Using the Case Studies in This Course Explain that two organizational case studies are used to facilitate discussions pertaining to the content found in both the workbook and the labs and that the students’ goal is to ensure that the business and information technology (IT) goals of the two companies are met. !" Using the Job Aids in This Course Explain that the job aids, in conjunction with the case studies, are used to make design decisions during the labs and discussions; and explain that the job aids for this course include decision trees, a Web-based calculator, a table, and a change request form. !" Performing the Labs in This Course Explain that the labs (except for module 1) are structured so that the student first reads the case study, then applies the applicable job aid to perform the design, and finally implements the design during the hands-on lab. !" Classroom Setup Explain that the classroom is set up as a single forest that has multiple child domains. Describe the computers, roles, and domains that have been configured in the classroom. Module 1: Introduction to Designing Exchange 2000 for the Enterprise v Lab Results Performing the lab in this module introduces the following configuration changes: !" For each student, a Microsoft Management Console (MMC) is used to create a custom console. This custom console includes both the Active Directory Users and Computers snap-in and the Exchange System snap-in, and is named your_firstname Console. !" For each student, a personalized user account is created in the appropriate domain. This user account is added to the Domain Admins group, and is assigned a mailbox on the server running Exchange 2000 that the student is using. !" For each student, a user profile is created on the student’s computer that enables the student to access their mailbox by using Microsoft Outlook ® 2000. Module 1: Introduction to Designing Exchange 2000 for the Enterprise 1 Overview ! Introduction to the Exchange 2000 Design Process ! Using the Case Studies in This Course ! Using the Job Aids in This Course ! Performing the Labs in This Course ! Classroom Setup Before designing a Microsoft ® Exchange 2000 organization for the enterprise, you must be aware of the administrative and business goals of the company, the benefits that an Exchange 2000 organization can provide, and the elements necessary to design a cohesive and manageable plan. After completing this module, you will be able to: !" Identify and describe the basic steps that must be taken in designing an Exchange 2000 organization. !" Explain how the case studies will be used in this course. !" Explain how the job aids will be used in this course. !" Explain how labs are structured in this course. !" Explain how the classroom is set up for this course. Topic Objective To provide an overview of the module topics and objectives. Lead-in In this module, you will learn about the basic features and functions of Exchange 2000 and the high-level tasks that must be performed to design an Exchange 2000 organization. 2 Module 1: Introduction to Designing Exchange 2000 for the Enterprise # ## # Introduction to the Exchange 2000 Design Process ! Choosing an Exchange 2000 Product ! Evaluating the Effect of an Active Directory Design on Exchange 2000 ! Designing an Exchange 2000 Topology and Administrative Plan ! Designing an Exchange 2000 Management and Operations Plan Before you begin the process of designing an Exchange 2000 environment that meets the business needs of your company, you need to determine which Exchange 2000 features and functions your company requires. You must also evaluate how the Microsoft Active Directory ™ directory service design will affect the Exchange 2000 design. After you complete these preliminary procedures, you can begin the design process by building a model of how users, administrators, and servers will interact with Exchange 2000. This process involves designing an administrative plan, a routing topology, a public folder strategy, a security strategy, and then determining server roles and placement. The final step in the design process is designing a management and operations plan. Topic Objective To provide an overview of the Exchange 2000 design process. Lead-in Designing Exchange 2000 involves choosing the appropriate Exchange 2000 product, determining how the Active Directory design affects an Exchange 2000 environment, and designing an administrative plan as well as a management and operations plan. Module 1: Introduction to Designing Exchange 2000 for the Enterprise 3 Choosing an Exchange 2000 Product Exchange 2000 Server Exchange 2000 Enterprise Server Exchange 2000 Conferencing Server Microsoft NetMeeting Because Exchange 2000 offers a variety of products that can be adapted to fit a variety of environments, you can choose the products that are best suited to your company, its size, and its work environment. After you have determined which Exchange 2000 products are most appropriate for your company, you can use these products when designing your Exchange 2000 organization. Microsoft Exchange 2000 Server Microsoft Exchange 2000 Server is designed to meet the messaging and collaboration requirements of companies that need only one server running Exchange 2000. Exchange 2000 Server is limited to a single, 16-gigabyte (GB) mailbox store per server (although multiple public folder stores are supported). Exchange 2000 Server does not support the Microsoft Exchange Chat Service, Microsoft Windows Clustering, or distributed configuration. Microsoft Exchange 2000 Enterprise Server Microsoft Exchange 2000 Enterprise Server is designed for companies that require multiple servers running Exchange 2000, along with features such as unlimited message storage and the ability to host multiple stores or up to 20 stores on a single server. Topic Objective To describe the three Exchange 2000 products. Lead-in Each Exchange 2000 product is designed to meet a specific set of business circumstances and requirements. Key Points Exchange 2000 Server is limited to a single, 16-gigabyte (GB) mailbox store per server (although multiple public folder stores are supported). 4 Module 1: Introduction to Designing Exchange 2000 for the Enterprise Microsoft Exchange 2000 Conferencing Server Exchange 2000 Conferencing Server is designed for companies of any size that need to organize and manage voice, data, and video conferencing regardless of where the people using these technologies are located. Exchange 2000 Conferencing Server is sold separately, and is used in conjunction with either Exchange 2000 Server or Exchange 2000 Enterprise Server. Data conferencing enables administrators to arrange electronic conferences, manage schedules, share applications, and use multicast video conferencing. By using a T.120 client application such as Microsoft NetMeeting ® , geographically separated participants in an electronic conference can view and alter multimedia materials simultaneously. Of these three Exchange 2000 products, only Exchange 2000 Conferencing Server provides data, voice, and video conferencing. Function Comparison The following table provides a comparison of the features available in the three Exchange 2000 products. Function Exchange 2000 Server Exchange 2000 Enterprise Server Exchange 2000 Conferencing Server Integration with Microsoft Active Directory X X Messaging and collaboration X X Microsoft Outlook ® 2000 SR-1 X X Outlook for the Macintosh 8.2.2 X X Microsoft Web Storage System X X Connectors to other local area network (LAN)-based e-mail systems (MSMail, Lotus cc:Mail, Lotus Notes/Domino, Novell GroupWise) X X Compatible with Post Office Protocol version 3 (POP3) and Internet Message Access Protocol version 4 (IMAP4) X X Hypertext Transfer Protocol (HTTP) and Outlook Web Access X X Simple Mail Transfer Protocol (SMTP) connector X X Instant Messaging X X X.400 Connector X Enables distributed configuration (front-end/back-end servers) X Unlimited message storage X Multiple stores per server X Windows Clustering X Exchange Chat Service X Data, voice, and video conferencing X [...].. .Module 1: Introduction to Designing Exchange 2000 for the Enterprise Evaluating the Effect of an Active Directory Design on Exchange 2000 Topic Objective To explain how the Active Directory design affects an Exchange 2000 organization Understanding Effects of an Active Directory Forest Understanding Effects of an Active Directory Forest Understanding Active Directory Authentication Understanding... access to the Exchange 2000 organization, to an administrative group, or to an object Module 1: Introduction to Designing Exchange 2000 for the Enterprise Designing a Routing Topology When designing a routing topology, you must take into consideration how many routing groups an organization needs, where to locate the routing groups, how messages will flow through them, and how they will be connected to. .. Understanding the effects of an Active Directory forest on Exchange 2000 organizational boundaries !" Understanding how the domain controllers running Active Directory authenticate user credentials so that users can gain access to their Exchange 2000 mailboxes !" Evaluating how each type of Active Directory group affects the Exchange 2000 organization 5 6 Module 1: Introduction to Designing Exchange 2000 for the. .. !" log off from the domain To 1 On the taskbar, click Start, and then click Shut Down 2 In the Shut Down Windows box, in the list box, click Log off Administrator, and then click OK Module 1: Introduction to Designing Exchange 2000 for the Enterprise !" log on to the domain To 1 Press CTRL+ALT+DELETE 2 In the Log on to Windows dialog box, in the User name box, type your_username 3 In the Password box,... and then click OK 4 If the Configure Your Server dialog box appears, clear the Show this screen at startup check box, and then close the dialog box Note You may want to run the Recipient Update service at this time to force the mailbox to appear in the Exchange 2000 address list 23 24 Module 1: Introduction to Designing Exchange 2000 for the Enterprise Exercise 3 Creating a User Profile in Outlook 2000. .. optimization plan, to ensure the ongoing success of each Exchange 2000 service solution 10 Module 1: Introduction to Designing Exchange 2000 for the Enterprise # Using the Case Studies in This Course Topic Objective To explain the function of case studies in this course Lead-in Case studies are used in this course to facilitate discussions pertaining to the content found in both the workbook and the labs !... the case study and the job aids After your design decisions are implemented, you can proceed to test them Note There are several differences between the environment described in the Northwind Traders Case Study and the actual classroom setup These changes are discussed in the following topic 16 Module 1: Introduction to Designing Exchange 2000 for the Enterprise # Classroom Setup Topic Objective To. .. up, and the differences between the classroom setup and the Northwind Traders environment Module 1: Introduction to Designing Exchange 2000 for the Enterprise 17 How the Classroom is Set Up Topic Objective To explain how the classroom is set up for this course VAN-GC nwtraders.msft DNS server for entire classroom Lead-in North America The instructor computer (VAN-GC) is in the root domain of the nwtraders.msft... spacific.nwtraders.msft Module 1: Introduction to Designing Exchange 2000 for the Enterprise 19 Differences Between the Classroom Setup and the Northwind Traders Environment Topic Objective Classroom Setup: To explain the differences between the way that the classroom is set up and the way that the Northwind Traders case study is set up Single Active Directory forest with multiple domains and one Active Directory site for. .. Exchange 2000 for the Enterprise Designing an Exchange 2000 Topology and Administrative Plan Topic Objective To describe the procedures required to design an Exchange 2000 topology and administrative plan Designing an Administrative Plan Designing an Administrative Plan Designing a Routing Topology Designing a Routing Topology Lead-in Designing the administrative plan for an Exchange 2000 organization . in the Course Outline section of the Introduction module. 6 Module 1: Introduction to Designing Exchange 2000 for the Enterprise Designing an Exchange 2000. Module 1: Introduction to Designing Exchange 2000 for the Enterprise # ## # Introduction to the Exchange 2000 Design Process ! Choosing an Exchange 2000 Product
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