CASE study KRONE (Australia) Holdings Pty Limited 2 Hereford Street Berkeley Vale NSW 2261 PO Box 335 Wyong NSW 2259 Phone: 02 4389 5000 Fax: 02 4388 4499 Tech Support: 1800 801 298 Email: kronehlp@krone.com.au Web: krone.com.au Job No 6206 06/04 STYLISH HIGHBAND ® 25 ELIMINATES SECURITY ISSUES HIGHBAND 25 provides ultimate IT resource management for Department of Natural Resources, Mines and Energy. The Department of Natural Resources, Mines and Energy (NRM&E) is responsible for ensuring the sustainable management and use of Queensland’s land, water, vegetation, mineral and petroleum resources. With over 80 offices and service centres throughout Queensland, the Department collects and stores information about the state’s natural resources. Combined with data about natural resource management and development from other organisations, this information is used in making decisions about the sustainable management of Queensland’s natural wealth. To do this, they work with the community to develop and implement plans, policies and evaluation systems. The Department’s role includes administrative functions (eg. land titling, valuations), regulatory functions (eg. issuing of permits and licences), science and research, assessment and monitoring of natural systems and risk monitoring. As part of a departmental initiative, NRM&E’s Townsville office were looking to improve on the performance of their existing network and at the same time upgrade their system to accommodate any future requirements. At the time, the Department’s current system contained a mix of products from various suppliers and had not only been outgrown by their existing needs, but had also become an unruly tangle to try and maintain. Chris Bedson, NRM&E’s IT Manager, commented, “With its hard-wiring of the cabling, the KRONE product solution offered the neat, workable racks we needed, providing more control and minimising users swapping patch leads in and out.” In addition, the Department also wanted to be able to update their existing system for VoIP capabilities, allowing for the jumpering of phone points when staff moved workstations. To meet these requirements NRM&E chose a KRONE HIGHBAND 25 Category 6 solution. Once decided upon, NRM&E’s Project Services division issued a request for tender to secure a KRONE endorsed installer to complete the installation of the selected HIGHBAND 25 system to certification standards, enabling the full 20-year warranty. Mr Bedson said, “Choosing a certified installer was important for the Department as the warranty, whilst not the decisive factor, certainly helped in influencing the decision we made.” BEFORE AFTER CASE study KRONE (Australia) Holdings Pty Limited 2 Hereford Street Berkeley Vale NSW 2261 PO Box 335 Wyong NSW 2259 Phone: 02 4389 5000 Fax: 02 4388 4499 Tech Support: 1800 801 298 Email: kronehlp@krone.com.au Web: krone.com.au Job No 6206 06/04 As a result of the tender process, experienced installer Multicom was selected to carry out the project. Based in North Queensland, Multicom specialises in the supply and installation of voice and data cabling. Multicom had previously completed work for NRM&E and were regarded highly by the Department’s IT staff. The installation commenced under the guidance of a detailed project plan divided into individual stages. Level 2 of the Townsville building was completed first to ensure all network operations were still up and running whilst the new system was being installed. The total installation included 600 outlets, approximately 30,000 metres of Category 6 UTP cable and 15 300 pair HIGHBAND 25 kits. The project ran smoothly and the Department were particularly impressed by the on-site supervision of the contracted installers by KRONE, ensuring all work was completed satisfactory and in accordance with the certification requirements. The newly installed KRONE cabling system is now successfully providing increased performance to the Department’s network of computers, printers and telephones within the Townsville office. To date NRM&E have been extremely happy with the KRONE product’s performance. Mr Bedson, said, “The appearance of the new HIGHBAND 25 system is a great improvement, it looks good and certainly gets rid of the cabling birds nest we previously had.” After such a favourable implementation, it is now envisaged that the KRONE structured cabling system will become the departmental standard for NRM&E and will eventually be installed in other offices as new fit-outs are completed. . management for Department of Natural Resources, Mines and Energy. The Department of Natural Resources, Mines and Energy (NRM&E) is responsible for. functions (eg. issuing of permits and licences), science and research, assessment and monitoring of natural systems and risk monitoring. As part of a departmental