1 INTRODUCTION General introduction about the dissertation Topic "Training management of colleges of Vietnam Electricity Group approaching the total quality management (TQM)" The practice of training and training management at colleges of Vietnam Electricity Group (EVN) shows that in order to improve the training quality, it is necessary to innovate appropriate training management with the colleges' practices and modern educational management trends of the world This is a matter of theoretical and practical significance The dissertation inherits selectively researches, the research works on training management and training quality management On that basis, it clarifies the theoretical and practical basis and proposes training management measures at the colleges of Vietnam Electricity Group according to the total quality management approach Reasons for choosing dissertation For the Electricity industry, building a team of skilled and capable technical staff meeting the requirements in the period of industrialization and modernization of the country and international integration is a top task To well carry out that task, the colleges of the Vietnam Electricity Group need to renovate the training management and research activities and apply the advance management models into practice of colleges to continuously improve training and fostering for technical staff meeting well the high demand of society The Colleges of Vietnam Electricity Group have the task of training professional technical staff for the Electricity industry The training management of the colleges also reveals shortcomings; the role of the subjects in training management has not fully promoted their responsibilities The above-mentioned shortcomings require a gradual study of management innovation in accordance with the peculiar characteristics of the school's vocational training It is also consistent with the specificity in the environment of the Electricity industry, combined with modern management trends, quality assurance, optimal efficiency to constantly improve the quality of technical staff training to response to work requirements in the current situation From the above reasons, the author chooses the issue of "Training management of the colleges of Vietnam Electricity Group approaching the total quality management (TQM)" is an urgent issue both theoretical and practical aspects Research purpose and tasks * Research purpose: Building theoretical and practical basis, proposing training management measures at the current colleges of Vietnam Electricity Group approaching the total quality management (TQM) 2 * Research tasks Building theoretical basis of training management of the colleges of Vietnam Electricity Group approaching the total quality management (TQM) Making survey, assessing the situation of training management of the colleges of Vietnam Electricity Group; showing the problems of training management of the colleges of Vietnam Electricity Group approaching the total quality management (TQM) Identifying and proposing recommendations for measures of training management of the colleges of Vietnam Electricity Group approaching the total quality management (TQM) Conduct testing, exploration of the necessity, feasibility and experimentation of some measures of training management of the colleges of Vietnam Electricity Group approaching the total quality management (TQM) The subject, object, scope of research and scientific hypothesis * Research subject: Training activities of vocational schools * Research object Training management of the colleges of Vietnam Electricity Group approaching the total quality management (TQM) * Scope of research Scope of content: The dissertation focuses on the study of training management of the colleges of Vietnam Electricity Group approaching the total quality management (TQM) Scope of the survey object: The research object, the dissertation focuses on surveying the contingent of managers, lecturers and students at the colleges of Vietnam Electricity Group Leading and managerial officials in a number of agencies and units in the electricity industry Scope of time: The data used for the research of the dissertation are surveyed, investigated and summarized from 2015 to the present * Scientific hypothesis If the colleges of Vietnam Electricity Group the research the approach of the total quality management (TQM) includes process management, input and output management, quality policy and quality culture development, from which to propose and gradually implement training management measures at the college of Vietnam electricity of the total quality management (TQM) approach in line with the college's practice, will contribute to improving the training management and gradually ensure the quality of training at the colleges of Vietnam Electricity Group in the current period Methodology and research methods 5.1 Methodology Studying the dissertation based on dialectical materialism and history of Marxism-Leninism; Ho Chi Minh's educational ideology and guiding views, the basic and comprehensive educational renovation path of the Communist Party of Vietnam 3 The project uses systematic approach, development approach, practical approach, total quality management approach (TQM), to clarify the theoretical and practical issues of training management and propose training management measures at colleges of Vietnam Electricity Group approaching the total quality management (TQM) 5.2 Research methods * Group of theoretical research methods: Researching, analyzing and synthesizing educational and scientific works on training and training management; scientific works, research results of domestic and foreign works, books, scientific journals, dissertations related to the topic , on the basis of which clarify theoretical issues of training management theory of the colleges of Vietnam Electricity Group approaching the total quality management (TQM) * Group of practical research methods Methods of investigation, exchange, seminars; methods of analyzing and evaluating the actual situation of training activities and training management; modeling methods, applying the research results, the author built the models in the form of charts for analysis; observation methods, focusing on observing the management organization of leaders and managers at all levels; methods of summing up experiences, through reports of electricity agencies and units and schools; expert methods, consult experts, scientists, educational managers inside and outside the industry; methods of forecasting and forecasting training needs of the electricity industry and society; empirical method, to verify a measure in the scientific hypothesis, develop scale criteria for experimental group to conduct experiments based on applying statistical math to synthesize and calculate the data * Group of complementary methods Using statistical methods and processing of research results, based on SPSS 20 software to process results, extrapolation methods and correlation comparison methods 6.Significances of the dissertation Contributing to a new approach in applying the total quality management theory (TQM) to training management at the colleges of Vietnam Electricity Group Research and assess the situation, make some comments on the status of training and training management and the issues that need to be addressed in training management of the colleges of Vietnam Electricity Group approaching the total quality management (TQM) Proposing the training management measures of the colleges of Vietnam Electricity Group approaching the total quality management (TQM), contributing to improving the quality of the college’s training Theoretical and practical meanings of the dissertation In terms of theory: Contributing to clarify the theoretical issues of training management of the colleges of Vietnam Electricity Group approaching the total quality management (TQM) In terms of practice: Providing scientific and practical basis for leaders and managers of the colleges, applying the system of training management of the colleges of Vietnam Electricity Group approaching the total quality management (TQM), ensuring and gradually improving the quality and effectiveness of the colleges’ training The dissertation can be used as a reference in research, teaching, learning in schools inside and outside the Electricity industry Structure of the dissertation The dissertation includes introduction, overview of research issues related to dissertation; content with four chapters, conclusions, list of scientific works of the author related to the dissertation, list of references and appendices Chapter OVERVIEW OF RESEARCH ISSUES RELATED TO DISSERTATION Scientific research works of foreign authors related to the dissertation 1.1 The work of the authors abroad on vocational training and vocational training management in colleges Author Tyler (1949) said that the training program must include its four basic components, including: training objectives; training content; training methods and processes, and methods of evaluating training results The United States is considered one of the countries with the most developed education and training in the world, in vocational training of American Since the establishment of the People's Republic of China in 1949, vocational education has undergone a process of adjustment, reform, improvement and solid development In Japan, considering human resources as a decisive factor for the country's future since the early 1980s, Japan has set the goal: Training new generations with dynamism, creativity, and specialized knowledge Deep learning, the ability to think and work independently, the ability to communicate internationally to meet the demands of the world, with the continuous progress of science and the trend of global competition-cooperation 1.2 The work of the authors in Vietnam on vocational training and vocational training management in colleges In 2005, Nguyen Hong Minh with a ministerial-level research project "Researching and developing a vocational training framework program" The author has systematized theories such as: List of training occupations; vocational training program; vocational college program; framework program; establishments building vocational college framework programs 5 The author also analyzes experience in developing vocational college framework programs of countries such as Japan, Thailand and Singapore Tran Kiem implies the need to determine the measurement criteria for achieving the goals through the assessment criteria (input students' qualifications, teaching facilities, etc.), assessment standards of process (educational and teaching process), outcome evaluation criteria (behavior, performance, promotion ) as well as management performance evaluation Nguyen Lan Phuong researched "Managing the quality of training at private universities in Ho Chi Minh City from the view of total quality management" has analyzed and clarified the theoretical basis of the model of managing quality training in Vietnamese universities Scientific research works related to training management in colleges approaching the overall quality management (TQM) 2.1 Scientific research works of authors in foreign countries on training management approacing the total quality management (TQM) In the development process of social life, many different views and management models has formed and developed, notably, total quality management (TQM) According to Ishikawa, quality management in the direction of TQM takes innovation as the main goal Therefore, quality assurance is an endless process and thus the quality of the product always meets diverse requirements, always changes according to the increasing needs of customers, and at the same time customer-oriented Davies and Ellison studied the criteria for evaluating the European quality system with the US quality assessment model In "Educational Admissions" (2001), Hoy W.K and Miskel C.G mentioned the origin, concept, philosophy, quality management model Among the six criteria of the Malcolm Baldridge National Quality Award is a list of quality from the perspective of TQM as a basis for assessing organizational quality Those are criteria: 1) Leadership; 2) Develop a strategic plan; 3) Focusing on customers and markets; 4) Information and analysis; 5) Focusing on human resources; 6) Management process Sallis Edward, an English researcher who examined TQM issues in the context of British education in his work "Total quality management in education" The book is divided into 16 major areas, with a focus on the core contents of TQM and its application in education, highlighting the following issues: Organizing from the perspective of TQM, leadership in TQM, tools used in TQM Also in the work, Sallis has pointed out the products of education, the quality of educational services, the customers of education 2.2 Scientific research works of training management of the approaching the total quality management (TQM) Tran Khanh Duc has a lot of researches on the quality management of education and training In 2004, the monograph "Managing and accrediting the quality of human resources training under ISO & TQM" reflected the basic research results of the theory and practice of applying ISO, TQM perspective, standards and processes in the management and accreditation of the quality of human resources training (university/college/professional secondary school) In the research of Tran Thi Thanh Phuong: "Managing the power university according to the approach of overall quality management" studied the arguments for building a quality management system for the training program, from which build the training program management system According to author Dang Viet Xo [75] with "Training management at the University of Technology - Logistics of the People's Police under the approach of overall quality management (TQM)" mentioned "Management approach overall quality (TQM)”, total quality management is a method of high quality management, aiming at constantly improving the quality, each person in the organization is imbued with quality cultural values Overview of research results of published scientific works related to dissertation and issues that need to be solved 3.1 Summary of research results of overseas research projects related to the dissertation Firstly, overseas training management is aiming to meet the requirements of training quality human resources in the context of the world's modern scientific and technological revolution Secondly, studies on training management abroad provide a holistic view of training quality Thirdly, the modernity, accuracy, flexibility and effectiveness of the researches on training management in colleges in the world 3.2 Summary of research results of research projects in Vietnam related to the dissertation Firstly, the theoretical issues of training and training management at universities and colleges approaching total quality management (TQM) have met some theoretical and practical issues about training management in Vietnam today Secondly, domestic researches have taken a new approach to train and training management which is expressed through the output of a training process, which is the capacity of the participants The training program meets the set goals of the school and society 3.3 The issues that dissertation to be solved Firstly, what are the intrinsic, theoretical characteristics of training management of the colleges approaching the total quality management (TQM)? Secondly, the content of training management and factors affecting training management of the colleges of Vietnam Electricity Group approaching the total quality management (TQM)? Thirdly, what are the advantages, disadvantages and limitations and shortcomings of the management training at the colleges of Vietnam Electricity Group? What are the requirements, principles and measures to take if it is absolutely possible to apply? Fourthly, the proposed measures of training management of the colleges of Vietnam Electricity Group approaching the total quality management (TQM) have goals, content and methods Is it necessary and feasible? In order to carry out the above-mentioned research contents, the author respectfully inherits the research results of foreign and domestic related works; Based on the theory and practice of innovative viewpoints on education and training management to clarify the above contents Chapter THEORETICAL BASIS OF TRAINING MANAGEMENT OF THE COLLEGES OF VIETNAM ELECTRICITY GROUP APPROACHING THE TOTAL QUALITY MANAGEMENT (TQM) 2.1 Theoretical issues of training of vocational colleges Related concepts * Training Firstly, according to the Vietnamese dictionary, "Training is understood as: Making a competent person according to certain standards" Secondly, "Training is a process of equipping a certain professional knowledge for employees so that they can undertake a certain job" The author of the dissertation may consider that: Training is a process of equipping with certain knowledge and skills for a certain period of time in order to achieve the training results according to the objectives, acquiring experience and professional skills, improve personal capacity and meet the actual needs of social organizations * Vocational training The ILO defines: Vocational training is to provide learners with the necessary skills to perform all tasks related to their assigned jobs Through the analysis, it can be conceived that vocational training is a teaching and learning activity from enrollment, training organization and evaluation of training quality to provide necessary knowledge, skills and career attitudes for learners to be able to meet the requirements of actual work or raise their career level * Training at vocational colleges Vocational college training is the training of human resources with high skills, thinking capacity and creative ability In training activities at colleges, it is necessary to renovate the content, programs, teaching and learning methods, build a list of training disciplines, a quality assurance and testing system of college and advanced training to integrate into the educational community of countries in the region and the world Therefore, the concept of training at a vocational college: is a process of coordinated, purposeful and unified organization between staff, lecturers, staff in colleges and learners in order to transfer and develop specialized knowledge and skills, form the professional personality of people in a certain type of labor through a teaching and learning process to be able to take on and meet the requirements of a major that has been studied 2.1.2 Content of training at vocational colleges Target training at vocational colleges The basic elements in training at vocational colleges 2.2 Theoretical issues of training management of the colleges of Vietnam Electricity Group approaching the total quality management (TQM) 2.2.1 Related concepts about training management of vocational colleges * Management According to the Common management Vietnamese Dictionary is "Organizing and controlling activities of a unit or agency" Management is an organized, directed impact of a management entity on the object and object of management in order to achieve the set goal Management is an organized, directed impact of a management entity on the object and object of management in order to achieve the set goal * Vocational training management According to Nguyen Duc Tri: The object of the college training management is the lecturer and student operation of pedagogical organizations in the college in the implementation of training plans and programs to achieve be the target of training The objective of the training management is to ensure the full implementation of the training program objectives, plans and contents according to the prescribed time schedule, to ensure a high quality training process Applying the management concept to vocational training field, it is possible to understand vocational training management: It is the process of managing relevant components in vocational training of management subjects at different levels to the training process through the use of training management functions and facilities to achieve the college’s objectives, tasks, content and methods * Training management of vocational colleges Applying the concept of training management, being able to understand training management at vocational colleges: A process of purposeful and planned operation of management subjects to training activities at a vocational college through the use of training management functions and facilities in order to achieve the colleges' objectives, tasks, content and methods * Training management of the colleges of Vietnam Electricity Group The college of the Vietnam Electricity Group is a specialized school of the Electricity industry, belonging to the technical colleges, the schools with multi-discipline and multi-system training scale such as regular, in-service college training, vocational secondary, joint training, vocational training, professional training, advanced and short-term training Therefore, the characteristics of training in the school also differ from those of the economic sector and other technical training schools Thus, through the above analysis, it is possible to understand training management in the college of Vietnam Electricity Group: A process of organizing and implementing systematically measures to manage the entire training process to ensure and continuously improve the quality of training to provide knowledge, skills and attitudes necessary for learners to meet the requirements of the electricity majors and employers or improve the electrical majors through the use of management functions and means to achieve the school's training goals * Total quality management (TQM) According to Terry Richarson: TQM is an existing system to mobilize efforts of individuals, groups, teams in an organization to be able to market, apply science and technology, produce services and maintain and improving quality to satisfy customers' needs in the most economical way (Total Quality Management - 1997) As such, the concept of overall quality management can be understood as follows: Total quality management (TQM) is a system for managing all jobs, from input, process and output Mobilize the efforts of all members of the unit Maintain and improve the quality to best meet the needs of customers In the concept of total quality, the customer is paramount It is to provide customers with what they need, when they need and in the way they need it, to meet and exceed their expectations 2.2.2 Contents of training management of the colleges of Vietnam Electricity Group approaching the total quality management (TQM) Awareness raising for managers, lecturers and staff about training management of the colleges of Vietnam Electricity Group approaching the total quality management (TQM) Develop strategic plans and training policies at vocational colleges Organize the training management system at the vocational colleges Directing the building of quality culture in vocational colleges Develop evaluation criteria and implement selfassessment in training management at vocational colleges 2.3 Affecting factors of training management of the colleges approaching the total quality management (TQM) 10 The impact of higher education & colleges in some countries in the world and the region; the impact of higher education & college in Vietnam; tasks of training and retraining technical staff in the electricity industry Conclusion of Chapter Chapter of the dissertation reflects the concepts, views, basic content of the theoretical basis of training management approaching the total quality management (TQM) The theory of training management approaching the total quality management model (TQM), based on the above argument, in this chapter, it has generalized the studies that mention training management in vocational colleges The research results on basic issues will be the theoretical framework as the basis for conducting research on the current situation, creating a theoretical basis for training management practices at the colleges of Vietnam Electricity Corporation The total quality management (TQM) approach is the process of applying the perspectives, principles, methods of quality management (TQM) to the management, control and control of the training process to implement current training objectives set by the school, ensuring the requirements of the Law on Higher Education; contribute to training high-quality human resources for the electricity industry and for the country's socio-economic development in the period of national industrialization and modernization Chapter PRACTICAL BASIS OF TRAINING MANAGEMENT OF THE COLLEGES OF VIETNAM ELECTRICITY GROUP 3.1 Overview of colleges of Vietnam Electricity Group 3.1.1 Introduce the colleges of Vietnam Electricity Group During the development process, Vietnam Electricity Group has paid special attention to the training and fostering of human resource development On October 5, 2001, the Vietnam Electricity Group issued a regulation on training and developing human resources; including: New training, upgrading training, retraining, professional training in the form of long-term, short-term training; on-the-job training (annual training and upgrading); PhD student; Interns; service training; meeting ceremony; training under the project; visiting, surveying, learning and exchanging experiences at home and abroad On the organizational structure, including training from the Group to the Corporations and subordinate Power Companies; the highest is the Group level, the General Director directs the strategy of training and developing human resources of the Group; The focal point is the Organizing Committee and Human Resources of the Group; The following are the Corporations (1 Transmission Corporation; Distributing 11 Corporations) and the University Block (1 University, Vocational Colleges) The training management of the schools under the Vietnam Electricity Group is directly managed by the Group and the Ministry of Education and Training; Ministry of Labor, War Invalids & Social Affairs and General Department of Vocational Training The training management of the Corporations is under the direct management from the Vietnam Electricity Group to the Corporations, the Electricity Companies carry out the training activities of the Corporation and the focal point is the Board of organization and personnel 3.1.2 Characteritics of the colleges of Vietnam Electricity Group * For classes organized by Vietnam Electricity Group: Each Committee proposes requirements on the content that needs to be trained, develops a proposal to open a class to submit to the leaders of Vietnam Electricity Corporation for approval; * For classes organized by businesses of the Vietnam Electricity Corporation: the process must be followed: when a new Decree is issued or a new technology is applied, each department deems it necessary to provide training for officials and employees, they contact the training department of the business * For regular enrollment classes at colleges under Electricity of Vietnam: The department in charge of training and announcing enrollment according to the regulations of the Ministry of Labor, War Invalids and Social Affairs of each college of Vietnam Electricity Group has developed a training curriculum according to the vocational education standards 3.2 Overview of the practical situation survey Survey purpose; content, object, time; areas and survey instrument methods 3.3 The situation of training activities at EVN's colleges approaching the total quality management (TQM) The situation of enrollment at colleges of Vietnam Electricity Group; Actual situation of objectives, content, training program; teaching activities of lecturers at colleges; coordination of management staff and lecturers; facilities, teaching aids; scientific research, test of training quality and quality of graduates at colleges of Vietnam Electricity Group 3.4 The situation of training management at colleges of Vietnam Electricity Group approaching the total quality management (TQM) The situation of awareness of management staff, lecturers on training management ; the formulation of training quality plans, strategies and policies; training management activities; to build a quality cultural environment; to organize the application of scientific and technical 12 applications and business linkages; Situation of checking and evaluating the training management process at colleges of Electricity Corporation of Vietnam 3.5 The situation of the factors affecting training management activities at colleges of Vietnam Electricity Group approaching the total quality management (TQM) 3.6 Assessing the situation of training management in colleges of Vietnam Electricity Group approaching the total quality management (TQM) * Advantages and causes of advantages Training management at colleges of Vietnam Electricity Group has become more aware of issues of objectives, principles, content, training programs and methods, especially clearly seeing the importance The importance of innovation in training management approach towards modernization, democratization and international integration, effectively serving the task of training technical staff, contributing to the development of a strong electricity industry in new situation As a multidisciplinary, multi-vocational and multi-level training college, training management is the right policy, the key task, the quality of professional and technical staff training, is the focus of trans throughout the school's management system, creating opportunities and favorable conditions for learners in the best way * Limitations and causes of limitations The college is developing a quality policy, so the development of training strategies, regulations in education and training, new issues raised about the training management of a college are new, meet the certain difficulties, most of managers and lecturers are still young, teaching experience, training management are not many, lecturers with insufficient doctoral degrees, management staff, experience in teaching, practical knowledge in teaching, training management is weak so it also affects the quality of training as well as training management activities of the college Conclusion of Chapter Based on the functions, duties, objectives, training content, scale and types of training of the school, the dissertation has identified the role of training in combination with the survey results and actual survey, chapter of the dissertation has reflected and analyzed clearly the status of training activities and training management in colleges of Vietnam Electricity Group to provide 13 practical basis to determine requirements and propose training management measures at colleges of Vietnam Electricity Group approaching the total quality management (TQM) in chapter Chapter SOLUTIONS OF TRAINING MANAGEMENT OF THE COLLEGES OF VIETNAM ELECTRICITY GROUP APPROACHING THE TOTAL QUALITY MANAGEMENT (TQM) 4.1 System of training management measures at the colleges of Vietnam Electricity Group approaching the total quality management (TQM) Meet the requirements of basic and comprehensive renovation of vocational education Meet the requirements of developing high quality vocational schools Improve the quality of training at colleges under Electricity of Vietnam * Measure 1: Organizing training courses to raise the awareness of managers, lecturers and staff about the need to manage training according to the total quality management (TQM) approach Awareness education makes the organization, the management subjects clearly see the content and requirements of training management at the colleges of Vietnam Electricity Group under the approach of overall quality management (TQM) Nowadays, shortcomings and recommendations on training management; quality management training is not really on par with task requirements It is necessary to make all managers, lecturers and staff aware, renew thinking, scientific working practices and plans; speaking in parallel with doing, observing reality, respecting to listen to opinions, exemplary in observing the principles and regulations, daring to think, dare to do, dare to take responsibility and assertiveness; acumen, flexibility to handle situations that arise in reality The consensus is that the above will clearly see the inevitability and objective requirements of training management of the colleges of Vietnam Electricity Group approaching the total quality management (TQM) * Measure 2: Develop a strategic plan on training management and training quality policy at colleges of Vietnam Electricity Group In order for this measure to achieve good results, principals at colleges and universities of Vietnam Electricity need to develop a school development strategy plan; made public according to the regulations of the Ministry of Education and Training, including publicity on the actual 14 training quality; internal spending regulations of the school are regularly supplemented, adjusted … * Measure 3: Directing the management of teaching activities of lecturers at Vietnam Electricity Group's colleges The Principal directly instructs functional units to advise on the development of quality policies, plans and regulations during the training management process such as: Regulations on rotating lecturers for field trips; regulations on grade-level review and graduation recognition; regulations of the test to assess student learning results; student management regulations Comes with those regulations are plans to organize implementation at each time during the school year Policies, quality plans, regulations, education quality accreditation processes must be organized when the seminar is completed to collect extensive comments from the managerial and lecturers and faculty members with experience in those areas * Measure 4: Improving the training management system at the colleges of Vietnam Electricity Group The determination and perseverance of the school leaders in operating the training management system approaching the total quality management (TQM) ; There is daily management of all processes that are operating in the school and are documented as a basis for improving and perfecting them Having information technology system, storing data so that it can be easily accessed * Measure 5: Strengthening the inspection and evaluation of training management results at colleges of Vietnam Electricity Group Ensure that management staff, executives, lecturers and students are aware of the content, conditions and guidelines for the examination and assessment of outputs In order to carry out the contents of management of examination and assessment of outputs at the colleges and universities of Vietnam Electricity Group, vocational training should meet the following conditions: and mechanisms for checking, monitoring and evaluating outputs in accordance with existing conditions to serve as a basis for timely adjustments in the management process * Measure 6: Building a quality cultural environment at the colleges of Vietnam Electricity Group Quality culture is a prominent feature of total quality management (TQM) compared to other quality management models Therefore, building a quality culture is one of the core solutions for successful and effective application of the total quality management (TQM) approach to training activities at the colleges of Vietnam Electricity Group 15 Building and renewing culture is a long-term process, accumulated from family education, in the general education system, from the social environment at the colleges of Vietnam Electricity Group with the task of "Teaching people, vocational training", the implementation of this solution is even more important to perform the task of training qualified workers with good skills, industrial manners to meet social requirements This is one of the current urgent requirements of workers in the country and the international labor market * Measure 7: Organizing training links between colleges of Vietnam Electricity Group and enterprises School leaders as well as businesses need to choose a joint training model in accordance with the current conditions of the school and businesses so that the joint training, take advantage of the ability, and the two sides simultaneously determine the principle: Split sharing rights and community responsibilities, ensuring the interests of both parties Enterprises and schools perform management functions from planning, organizing, directing implementation to checking and supervising all components of joint training such as: Inputs, processes, outputs and jointly regulate the impact of the context At the same time, the government should issue a policy to identify the responsibilities of businesses with training 4.2 The relationship between measures in training management at colleges of Vietnam Electricity Group The author has proposed seven measures in the dissertation, each with different objectives, content, and organization, but the measures are all closely related to each other a unified whole When organizing and implementing measures in training management at colleges under Vietnam Electricity Group approaching the total quality management (TQM), we must implement synchronous implementation of measures, not overlook any measures, and at the same time, based on the characteristics, human resources, material resources, the environment, impacting factors, influences and assurance conditions of the school to organize and deploy implementation, bringing the highest efficiency in training management 4.4 Testing training management measures at colleges of Vietnam Electricity Group approaching the total quality management (TQM) * Testing the necessity and feasibility of the measures Purpose of testing The test aims to evaluate the necessity and feasibility of the measures proposed by the author of the dissertation to suit the management and training practices of colleges of Vietnam Electricity Group approaching the 16 total quality management Test content The survey prepares a referendum on the necessity and feasibility of the seven measures proposed in the dissertation, the assessments are graded according to the following scales The necessity to evaluate: Very necessary; necessary; less necessary and unnecessary Feasibility of evaluation level: Very feasible; feasible; less feasible and not feasible Test method: Use the questionnaire method to survey evaluation opinions by giving a scale of: On levels to (1: Very necessary; 2: necessary; 3: Less necessary; 4: Not necessary) Feasibility is calculated from levels to (1: Very feasible; 2: Feasible; 3: less feasible; 4: Not feasible) Test subjects: Managers, lecturers at colleges of Vietnam Electricity Group this is an important object, because they are the people who directly conduct management and organization activities to implementing objectives, requirements, and training management of the colleges of Vietnam Electricity Group approaching the total quality management (TQM) The number of votes included: 15 votes of the Principal, Deputy Principal; Dean, Deputy Dean; head, deputy head of colleges of Vietnam Electricity, 10 votes from the managers of the Department of Labor, Invalids and Social Affairs, votes from experts in the field of education management and 92 votes of trainers The third-year students reason the author of the dissertation solicits the opinion of the third-year students because they have experienced the training process at the school, the number of referees is 120 people, the total of the surveyed object is 242 people (Appendix 10) * Test results * Analysis of test results on the necessity of the measures No Measures Organizing training courses to raise the awareness of managers, lecturers and staff about the need to manage training according to the total quality Numbe r of surveys 242 Very necessit y 174 Necessity degree of measures Less Not Necessit necessit necessit y y y 48 12 Average value Level 3.60 17 management (TQM) approach Develop a strategic plan on training management and training quality policy at colleges of Vietnam Electricity Group Directing the management of teaching activities of lecturers at Vietnam Electricity Group's colleges Improving the training management system at the colleges of Vietnam Electricity Group Strengthening the inspection and evaluation of training management results at colleges of Vietnam Electricity Group Building a quality cultural environment at 242 178 35 22 3.59 242 218 14 3.84 242 189 24 25 3.64 242 201 25 11 3.74 242 185 29 20 3.62 18 the colleges of Vietnam Electricity Group Organizing training links between colleges of Vietnam Electricity Group and enterprises Average 242 198 27 10 3.72 1694 1343 202 107 42 3.68 * Analyze test results on the feasibility of the measures N o Measures Organizing training courses to raise the awareness of managers, lecturers and staff about the need to manage training according to the total quality management (TQM) approach Develop a strategic plan on training management Numbe r of surveys Feasibility degree of measures Very Less Not Feasibi Feasibi feasibi feasibi lity lity lity lity Average value Level 242 198 23 15 3.71 242 179 32 22 3.57 19 and training quality policy at colleges of Vietnam Electricity Group Directing the management of teaching activities of lecturers at Vietnam Electricity Group's colleges Improving the training management system at the colleges of Vietnam Electricity Group Strengthening the inspection and evaluation of training management results at colleges of Vietnam Electricity Group Building a quality cultural environment at the colleges of Vietnam Electricity Group Organizing 242 219 12 3.85 242 205 22 3.76 242 197 30 10 3.73 242 185 29 21 3.62 242 189 24 23 3.64 20 training links between colleges of Vietnam Electricity Group and enterprises Average 1694 1372 172 108 42 3.70 * Comparion of the correlation between the necessity and the feasibility of the measures The correlation between the necessity and the feasibility of 07 measures can be positively correlated That is, the above seven measures need to be both necessary and feasible at the same time But in practice sometimes there is a negative correlation Means measures necessary but not feasible, or feasible but not necessary So the need to verify the correlation of the measures Correlation between the necessity and the feasibility of the measures necessity No Assessed measures Organizing training courses to raise the awareness of managers, lecturers and staff about the need to manage training according to the total quality management (TQM) approach Develop a strategic plan on training management and training quality policy at colleges of Vietnam Electricity Group Directing the management of teaching activities of lecturers at Vietnam Electricity Group's ∑ feasibility Level ∑ Level 174 3.6 198 3.71 178 3.59 179 3.57 218 3.84 219 3.85 21 colleges Improving the training management system at the 3.6 20 3.7 189 4 colleges of Vietnam Electricity Group Strengthening the inspection and evaluation of training management 201 3.74 197 3.73 results at colleges of Vietnam Electricity Group Building a quality cultural environment at the 3.6 3.6 185 185 2 colleges of Vietnam Electricity Group Organizing training links between colleges of 3.6 198 3.72 189 Vietnam Electricity Group and enterprises * Comment The results of testing the necessity and feasibility of training management of the colleges of Vietnam Electricity Group approaching the total quality management (TQM) which the author proposed are very suitable The measures are surveyed and explored with very high consensus all reached 80% or more The measures “Directing the management of teaching activities of lecturers at the college of Vietnam Electricity Group” is considered as a key issue to create attractiveness and attract relevant organizations and forces who take part in training management at the college of Vietnam Electricity Group 4.2 Testing and evaluation Based on theoretical research, assessing the status of training management of the colleges of Vietnam Electricity Group, the author has proposed measures, through testing the proposed measures in the dissertation are in scientific and practical basis The measure “Directing the management of teaching activities of lecturers at the college of Vietnam Electricity Group” is most appreciated In order to confirm the scientific and 22 practical features of that measure, the author conducted a content testing with this measure 4.2.1 Test purpose On the basis of the proposed measures, the author conducted a natural experiment to: Assessing the effectiveness of teaching activities of lecturers, the feasibility of this content at the Ho Chi Minh Electricity College that aims to improve the effectiveness of the teaching management of lecturers in particular and the effectiveness of teacher management in general 23 4.2.2 A test sample This study used a random sampling method A total of 60 randomly selected samples, of which 30 lecturers from the Faculty of Industrial Electrical (test group) were applied new management measures and 30 lecturers of the Electrical System Faculty (control group) were applied the old management measures * Test group and control group Qualification No Group Total Unit Lecture Master Faculty of Industrial 30 30 Electrical Faculty of Electrical Control group 30 30 30 Systems Test duration: From September 2016 to February 2017 * Test procedure A study on management of teaching activities of lecturers at HCM Electric Power College is conducted according to the following process: Step 1: Prepare documents, develop a set of test preparation tools including survey questionnaire, interview, consult experts Step 2: Testing phase The experimental group applied the method: "Directing the management of teaching activities of lecturers at the Vietnam Electricity Group" which focused on managing the teaching planning; managing the implementation of training regulations; managing classroom lectures; innovating and using teaching methods; management of organizational forms of teaching; methods of testing and evaluating teaching results; scientific research activities to improve knowledge; teaching aids and equipment The control group applied the method of organizing and managing the teaching activities of lecturers at the electricity colleges of Vietnam Electricity Group previously implemented Step 3: Measure the results, the changes of 02 groups of participants and the control group from which draw conclusions about the feasibility and effectiveness of the above measure Assess the knowledge of the pedagogical force of the school on managing teaching activities at colleges of Vietnam Electricity Group Assessment of skills and attitudes of the school pedagogical force in management of teaching and teaching activities at colleges of Vietnam Electricity Group Handling test results Test group 30 24 The author uses Excel software and SPSS 20 software to analyze and process the results of calculating the frequency, average value, deviation and correlation coefficient Test results of knowledge; Test results on skills 4.2.7 Test conclusions Analyzing, comparing and comparing the results of the two groups of subjects, the test has confirmed the feasibility of the measure: "Directing the management of teaching activities of lecturers at colleges of Vietnam Electricity Group” is highly effective and fulfills the purpose of the dissertation that meets the requirements of education and contributes to improving the quality of education at HCM Electric Power College Conclusion of Chapter From the study of theoretical and practical basis, chapter of the dissertation has identified three requirements and proposed seven measures of training management of the colleges of Vietnam Electricity Group approaching the total quality management (TQM): Organizing training courses to raise the awareness of managers, lecturers and staff about the need to training management of the colleges of Vietnam Electricity Group approaching the total quality management (TQM); Formulating strategic plans for training management and training quality policy at colleges the colleges of Vietnam Electricity Group; To direct the management of teaching activities of lecturers at colleges the colleges of Vietnam Electricity Group; Completing the training management system at the colleges the colleges of Vietnam Electricity Group; Strengthen the inspection and evaluation of training management results at colleges the colleges of Vietnam Electricity Group; To build a quality cultural environment at the colleges the colleges of Vietnam Electricity Group; Organizing joint training between colleges of Vietnam Electricity Group and enterprises; From the practical situation of training management of the colleges of Vietnam Electricity Group approaching the total quality management (TQM) CONCLUSIONS AND RECOMMENDATIONS Firstly, the Ministry of Labor, War Invalids and Social Affairs should recommend to the government that it should give autonomy in the enrollment work to the colleges of Vietnam Electricity Group because the enrollment subjects in the electricity industry have special characteristics enemies in terms of professional capacity, occupational skills in some aspects it is also influenced by psychological factors and talents of future technical staff Secondly, the Ministry of Labor, War Invalids and Social Affairs is studying to change and supplement some documents on training management in 25 the direction of stronger decentralization for principals, and at the same time, it should identify appropriate training methods in the direction of combine yearly training with credit-based training Thirdly, from theoretical and practical research, the dissertation analyzed the interpretation and proposed training management of the colleges of Vietnam Electricity Group approaching the total quality management (TQM), the training institutions in the electricity industry can study and apply measures approaching the total quality management (TQM) as well as training quality management at their units to continuously improve the quality of education and training in the electricity industry Fourthly, the colleges of the Vietnam Electricity Group need to promote the strength of the management leaders, teachers and students to manage training in schools Every member and everyone is self-managing their own tasks, so the assignment of tasks, powers, specific conditions for each specialized department and each individual to make a plan for themselves, self-monitoring, checking the performance of individuals and organizations to detect, adjust and help people to fulfill their assigned tasks Fifthly, the colleges must develop a quality cultural regulation, which requires a change in the organization's culture; methods of style, relationship, working and management, including construction and development of tradition, prestige and affirm the core value is the quality of training in the school's training management with a new management mindset, a new way of thinking, a new principle but also a matter of changing literature of organization in the school  ... on the basis of which clarify theoretical issues of training management theory of the colleges of Vietnam Electricity Group approaching the total quality management (TQM) * Group of practical research... management (TQM), contributing to improving the quality of the college’s training Theoretical and practical meanings of the dissertation In terms of theory: Contributing to clarify the theoretical... Vietnam related to the dissertation Firstly, the theoretical issues of training and training management at universities and colleges approaching total quality management (TQM) have met some theoretical