CONNECT FEATURES Interactive Presentations Interactive Presentations cover each chapter’s core learning objectives with narrated, animated presentations that pause frequently to check for comprehension Interactive Presentations harness the full power of technology to appeal to all learning styles Interactive Presentations are a great way to improve online or hybrid sections, but also extend the learning opportunity for traditional classes, such as in facilitating a “flipped classroom.” Interactive Applications Interactive Applications offer a variety of automatically graded exercises that require students to apply key concepts Whether the assignment includes a click and drag, video case, or decision generator, these applications provide instant feedback and progress tracking for students and detailed results for the instructor POWERFUL REPORTING Connect generates comprehensive reports and graphs that provide instructors with an instant view of the performance of individual students, a specific section, or multiple sections Since all content is mapped to learning objectives, Connect reporting is ideal for accreditation or other administrative documentation How you rank against your peers? What you know (green) and what you still need to review (yellow), based on your answers Let’s see how confident you are on the questions COMPARE AND CHOOSE WHAT’S RIGHT FOR YOU BOOK LEARNSMART ASSIGNMENTS Looseleaf LearnSmart, assignments, and SmartBook—all in one digital product for maximum savings! Pop the pages into your own binder or carry just the pages you need The #1 Student Choice! Bound Book Access Code Access Code eBook The first and only book that adapts to you! The smartest way to get from a B to an A Save some green and some trees! Check with your instructor about a custom option for your course > Buy directly from the source at www.ShopMcGraw-Hill.com Peak Performance ninth edition SUCCESS IN COLLEGE AND BEYOND Sharon K Ferrett, Ph.D Humboldt State University Dedication To the memory of my parents, Albert Lawrence Ferrett and Velma Mary Hollenbeck Ferrett, for setting the highest standards and their seamless expression of love To my husband, Sam, and my daughters, Jennifer Katherine and Sarah Angela, and my grandchildren, Emily and Caden, for making it all worthwhile —Sharon K Ferrett PEAK PERFORMANCE: SUCCESS IN COLLEGE AND BEYOND, NINTH EDITION Published by McGraw-Hill Education, Penn Plaza, New York, NY 10121 Copyright © 2015 by McGraw-Hill Education All rights reserved Printed in the United States of America Previous editions © 2012, 2010, and 2008 No part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written consent of McGraw-Hill Education, including, but not limited to, in any network or other electronic storage or transmission, or broadcast for distance learning Some ancillaries, including electronic and print components, may not be available to customers outside the United States This book is printed on acid-free paper DOW/DOW ISBN 978-0-07-352248-7 (student edition) MHID 0-07-352248-1 (student edition) ISBN 978-1-259-17407-0 (annotated instructor’s edition) MHID 1-259-17407-7 (annotated instructor’s edition) Senior Vice President, Products & Markets: Kurt L Strand Vice President, Content Production & Technology Services: Kimberly Meriwether David Director: Scott Davidson Executive Director of Development: Ann Torbert Development Editor: Alaina Tucker Digital Development Editor II: Kevin White Executive Marketing Manager: Keari Green Marketing Specialist: Lindsay Pawlik Director, Content Production: Terri Schiesl Content Project Manager: Kristin Bradley Buyer: Nicole Baumgartner Design: Matthew Baldwin Cover Image: © Getty Images/ Philip and Karen Smith Content Licensing Specialist: Brenda Rolwes Typeface: 11/14 Minion Compositor: Laserwords Private Limited Printer: R R Donnelley All credits appearing on page or at the end of the book are considered to be an extension of the copyright page The Internet addresses listed in the text were accurate at the time of publication The inclusion of a website does not indicate an endorsement by the authors or McGraw-Hill Education, and McGraw-Hill Education does not guarantee the accuracy of the information presented at these sites www.mhhe.com Brief Table of Contents The 9th Edition xiv Secretary’s Commission on Achieving Necessary Skills (SCANS) xxii Getting Started xxv PART ONE PART THREE Building Foundation Skills Application Be a Lifelong Learner 10 Become a Critical Thinker and Creative Problem Solver 301 Expand Your Emotional Intelligence 43 Manage Your Time 75 Maximize Your Resources 113 11 12 Create a Healthy Mind, Body, and Spirit 335 Build Supportive and Diverse Relationships 371 Copyright © 2015 The McGraw-Hill Companies PART TWO Basic Skills and Strategies 13 Develop Positive Habits 407 Listen and Take Effective Notes 147 14 Explore Majors and Careers 431 Actively Read 175 Glossary Improve Your Memory Skills 213 Excel at Taking Tests 241 471 Additional Credits Features Guide Index 474 476 478 Express Yourself in Writing and Speech 271 v Table of Contents PERSONAL EVALUATION NOTEBOOK xxii Supporters 24 Creators 25 Directors 25 PART ONE Building Foundation Skills Integrate Styles to Maximize Learning The Adult Learning Cycle AM I A POSITIVE PERSON? PEAK PROGRESS 1.1: 1.1: Self-Assessment Critical Thinking Skills Visualization and Affirmations Reflection THE ABC METHOD OF SELF - MANAGEMENT Discover Your Purpose: A Personal Mission Statement Skills for School and Job Success Discover Your Learning Style Integrate Both Sides of the Brain 10 Are You a Reader, Listener, or Doer? 10 PERSONAL EVALUATION NOTEBOOK 1.2: PEAK PERFORMANCE SELF -ASSESSMENT TEST 11 1.3: 14 PERSONAL EVALUATION NOTEBOOK LEARNING STYLE INVENTORY Redefining Intelligence: Other Learning Styles PERSONAL EVALUATION NOTEBOOK MULTIPLE INTELLIGENCES 1.4: 18 Discover Your Personality Type 19 Carl Jung’s Typology System 19 The Myers-Briggs Type Indicator 20 Connect Learning Styles and Personality Types: The Four-Temperament Profile 20 Analyzers 20 vi 27 TAKING CHARGE 32 CAREER IN FOCUS: SETTING BUSINESS GOALS 34 PEAK PERFORMER PROFILE: BLAKE MYCOSKIE 35 REVIEW AND APPLICATIONS 36 CASE STUDY: MAKING A COMMITMENT 37 WORKSHEETS Worksheet 1.1: Applying the ABC Method of Self-Management 38 Worksheet 1.2: My Learning Style, Personality Types, and Temperament 39 Worksheet 1.3: Creating the Ideal Team 40 Worksheet 1.4: Applying the Four-Temperament Profile 41 CAREER DEVELOPMENT PORTFOLIO: AUTOBIOGRAPHY 42 Self-Management: The Key to Reaching Your Peak PERSONAL EVALUATION NOTEBOOK 26 Overcome Obstacles 29 Adjust Your Learning Style to Your Instructor’s Teaching Style 29 Make It Simple 30 Be a Lifelong Learner What Is a “Peak Performer”? 1.5: 22 THE FOUR -TEMPERAMENT PROFILE 16 Expand Your Emotional Intelligence 43 Emotional Intelligence and Maturity 44 Character First: Integrity, Civility, and Ethics Responsibility 46 PERSONAL EVALUATION NOTEBOOK CHARACTER AND ETHICS 2.1: 47 PERSONAL EVALUATION NOTEBOOK 2.2: 48 SKILLS AND PERSONAL QUALITIES Self-Control 49 Self-Esteem and Confidence 50 45 Copyright © 2015 The McGraw-Hill Companies The 9th Edition xiv Secretary’s Commission on Necessary Skills (SCANS) Getting Started xxv PEAK PROGRESS 2.1: APPLYING THE ADULT LEARNING CYCLE TO SELF - CONTROL PEAK PROGRESS 50 A Positive Attitude and Personal Motivation 51 How Needs and Desires Influence Attitudes and Motivation 52 PERSONAL EVALUATION NOTEBOOK PEAK PROGRESS 2.2: SETTING GOALS 2.3: DIFFERENCES BETWEEN HIGH 56 58 WHAT KIND OF Control Interruptions 92 61 Manage Your Time 75 Use Time Effectively 76 Where Does Your Time Go? 77 Where Should Your Time Go? 77 3.1: TIME LOG PERSONAL EVALUATION NOTEBOOK 3.2: HOW MUCH 79 79 PERSONAL EVALUATION NOTEBOOK 93 PEAK PROGRESS 3.3: HOW TO SAY NO PEAK PROGRESS 3.4: ONLINE LEARNING 94 96 3.7: Maximize Your Resources 113 78 Explore Your School’s Resources 114 People Resources 115 PEAK PROGRESS 3.3: 80 3.6: KEEPING YOUR LIFE GOALS IN BALANCE 97 TAKING CHARGE 98 CAREER IN FOCUS: FOCUS ON TASKS 100 PEAK PERFORMER PROFILE: MALCOLM GLADWELL 101 REVIEW AND APPLICATIONS 102 CASE STUDY: JUGGLING FAMILY AND SCHOOL 103 WORKSHEETS Worksheet 3.1: Applying the ABC Method of Self-Management 104 Worksheet 3.2: My Time-Management Habits 105 Worksheet 3.3: Time Wasters 106 Worksheet 3.4: Practice Goal Setting 107 Worksheet 3.5: Map Out Your Goals 108 Worksheet 3.6: Daily Prioritizer and Planner: Your To-Do List 109 Worksheet 3.7: Weekly Planner 110 Worksheet 3.8: Month/Semester Calendar 111 CAREER DEVELOPMENT PORTFOLIO: DEMONSTRATING YOUR TIMEMANAGEMENT SKILLS 112 62 PERSONAL EVALUATION NOTEBOOK 3.5: 93 PERSONAL EVALUATION NOTEBOOK TAKING CHARGE 64 CAREER IN FOCUS: POSITIVE ATTITUDES AT WORK 66 PEAK PERFORMER PROFILE: CHRISTIANE AMANPOUR 67 REVIEW AND APPLICATIONS 68 CASE STUDY: GETTING MOTIVATED 69 WORKSHEETS Worksheet 2.1: Applying the ABC Method of Self-Management 70 Worksheet 2.2: My Reinforcement Contract 71 Worksheet 2.3: Self-Esteem Inventory 72 Worksheet 2.4: Learning Styles and Motivation 73 CAREER DEVELOPMENT PORTFOLIO: ASSESSMENT OF PERSONAL QUALITIES 74 Copyright © 2015 The McGraw-Hill Companies 90 Juggling Family, School, and Job 2.5: www.mhhe.com/ferrett9e PROCRASTINATION INTERRUPTIONS! SKILLS FOR SCHOOL LOOKING AHEAD: YOUR GOALS 89 PERSONAL EVALUATION NOTEBOOK 2.4: 60 TIME DO YOU SPEND? APPLYING THE ADULT LEARNING PERSONAL EVALUATION NOTEBOOK 57 STUDENT/ WORKER ARE YOU? Setting Priorities 3.2: Overcome Obstacles 89 Stop Procrastinating 89 2.4: 55 PEAK PROGRESS The Benefits of Higher Education Overcome Obstacles 59 Don’t Get Discouraged 59 3.4: 87 Time Management and Your Learning Style 88 53 PEAK PROGRESS Create Positive Mind Shifts 82 83 YOUR DAILY ENERGY LEVELS AND LIFE SELF -TALK AND AFFIRMATIONS PEAK PROGRESS RULE CYCLE TO TAKING CONTROL OF YOUR TIME PERSONAL EVALUATION NOTEBOOK AND CAREER 80/20 PERSONAL EVALUATION NOTEBOOK The Motivation Cycle 53 Motivational Strategies 54 PEAK PROGRESS INVESTING YOUR TIME IN Time-Management Strategies 2.3: NEEDS, MOTIVATION, AND COMMITMENT SCHOOL AND COLLEGE 3.1: HIGH - PRIORITY ITEMS: THE GROUP 4.1: HOW TO FORM A STUDY 117 Program Resources 118 Table of Contents vii Additional Online and Information Resources ACTIVITIES AND CLUBS PEAK PROGRESS PEAK PROGRESS AT SCHOOL 4.2: 4.3: 123 121 Stay Attentive 149 Review What You Have Heard 4.1: 122 STAYING SAFE Recording the Message 122 PEAK PROGRESS USING TECHNOLOGY LISTENER PERSONAL EVALUATION NOTEBOOK ATTENTIVE LISTENING PEAK PROGRESS PEAK PROGRESS 4.2: 4.5: FORMAL (TRADITIONAL) 159 160 5.4: TAKING NOTE OF SPECIAL 163 TAKING CHARGE 164 CAREER IN FOCUS: LISTENING IN THE WORKPLACE 166 PEAK PERFORMER PROFILE: ANNA SUI 167 REVIEW AND APPLICATIONS 168 CASE STUDY: DEVELOPING ATTENTIVE LISTENING SKILLS 169 WORKSHEETS Worksheet 5.1: Applying the ABC Method of Self-Management 170 Worksheet 5.2: Listening Self-Assessment 171 Worksheet 5.3: Mind Map a Lecture 172 Worksheet 5.4: Use the Cornell System of Note Taking 173 CAREER DEVELOPMENT PORTFOLIO: LISTENING AND NOTE TAKING IN THE WORKPLACE 174 PEAK PROGRESS CHALLENGES APPLYING THE ADULT LEARNING 133 135 You Are a Great Resource! 135 TAKING CHARGE 136 CAREER IN FOCUS: BENEFITS OF COMMUNITY RESOURCES 138 PEAK PERFORMER PROFILE: ERIC GREITENS 139 REVIEW AND APPLICATIONS 140 CASE STUDY: USING RESOURCES 141 WORKSHEETS Worksheet 4.1: Applying the ABC Method of Self-Management 142 Worksheet 4.2: Networking 143 Worksheet 4.3: Community Resources 144 Worksheet 4.4: Monthly Budget 145 CAREER DEVELOPMENT PORTFOLIO: MANAGING RESOURCES 146 Actively Read 175 PART TWO Basic Skills and Strategies The Importance of Active Reading 176 Reading Systems 177 The Five-Part Reading System 177 Listen and Take Effective Notes 147 Listening to the Message: Attentive Listening Strategies 148 Prepare to Listen 148 viii Table of Contents 153 GETTING THE MOST OUT Assess and Review Your Notes Overcome Obstacles 162 CYCLE TO MANAGING FINANCIAL RESOURCES Get Financial Help If You’re in Trouble 5.3: OF A CLASS LECTURE 129 Avoid Credit Card Debt 130 Protect Your Identity 130 Save for the Future 132 PEAK PROGRESS 5.2: Combination Note-Taking Systems 154 Note-Taking Strategies 155 Research Financial Assistance 128 MONEY IN /MONEY OUT 5.1: 152 VERSUS INFORMAL (CREATIVE) OUTLINES 127 PERSONAL EVALUATION NOTEBOOK 151 Mind Maps 152 126 EXPLORE YOUR COMMUNITY’S RESOURCES 151 The Cornell System of Note Taking Manage Your Financial Resources Keep a Budget 126 4.4: 150 APPLYING THE ADULT LEARNING CYCLE TO BECOMING AN ATTENTIVE Students with Disabilities 124 Commuter Students 125 Returning Students 126 PEAK PROGRESS 5.1: 150 PEAK PROGRESS 6.1: APPLYING THE ADULT LEARNING CYCLE TO BECOMING A BETTER READER 178 The SQ3R Reading System 179 Reading Strategies 180 PERSONAL EVALUATION NOTEBOOK 6.1: USING THE SQ3R READING SYSTEM 181 Copyright © 2015 The McGraw-Hill Companies PERSONAL EVALUATION NOTEBOOK 6.2: 183 PEAK PROGRESS COURSES PEAK PROGRESS READING FOR DIFFERENT MEMORY 6.3: TO 185 HIGHLIGHT OR NOT 6.5: 187 PEAK PROGRESS MATERIAL Build Your Vocabulary PEAK PROGRESS 6.6: USING A MIND MAP TO ENHANCE MEMORY USING YOUR TEXTBOOK 187 MEMORY ASSESSMENT DIGITAL READING 222 PERSONAL EVALUATION NOTEBOOK LEARNING STYLES AND MEMORY 189 190 Manage Language Courses 191 7.4: 223 7.5: 224 PERSONAL EVALUATION NOTEBOOK LOOK IT UP! USING A DICTIONARY 219 7.3: PERSONAL EVALUATION NOTEBOOK ACRONYMS AND ACROSTICS PERSONAL EVALUATION NOTEBOOK A WALK DOWN MEMORY LANE Specialized Reading 192 Comprehending Technical Material 192 Reading Manuals 193 Completing Forms 194 Summarize, Review, and Reflect PEAK PROGRESS 7.3: Overcome Obstacles 6.7: READING WITH CHILDREN 197 TAKING CHARGE 198 CAREER IN FOCUS: KEEPING UPTODATE 200 PEAK PERFORMER PROFILE: SONIA SOTOMAYOR 201 REVIEW AND APPLICATIONS 202 CASE STUDY: EFFECTIVE READING HABITS 203 WORKSHEETS Worksheet 6.1: Applying the ABC Method of Self-Management 204 Worksheet 6.2: Attitudes and Reading 205 Worksheet 6.3: Different Types of Reading 206 Worksheet 6.4: Summarize and Teach 207 Worksheet 6.5: Creating a Reading Outline 208 Worksheet 6.6: Analyzing Chapters 209 Worksheet 6.7: Mind Map Your Text 210 Worksheet 6.8: Breaking Barriers to Reading 211 CAREER DEVELOPMENT PORTFOLIO: DEMONSTRATING COMPETENCIES 212 7.6: 225 227 REMEMBERING NAMES 227 228 TAKING CHARGE 230 CAREER IN FOCUS: INTEGRATING LEARNING STYLES 232 PEAK PERFORMER PROFILE: DAVID DIAZ 233 REVIEW AND APPLICATIONS 234 CASE STUDY: OVERCOMING MEMORY LOSS 235 WORKSHEETS Worksheet 7.1: Applying the ABC Method of Self-Management 236 Worksheet 7.2: Memory 237 Worksheet 7.3: Mental Pictures 239 CAREER DEVELOPMENT PORTFOLIO: APPLYING MEMORY SKILLS 240 Overcome Obstacles 195 Reading Difficulties 195 Create a Positive Attitude 196 PEAK PROGRESS AROUND Copyright © 2015 The McGraw-Hill Companies 7.2: PERSONAL EVALUATION NOTEBOOK Reviewing Strategies 186 6.4: SHORT-TERM AND LONG -TERM Memory Strategies 218 TO HIGHLIGHT? PEAK PROGRESS 7.2: 217 PEAK PROGRESS Excel at Taking Tests 241 Test-Taking Strategies 242 Before the Test 242 PERSONAL EVALUATION NOTEBOOK TEST TAKING During the Test PEAK PROGRESS EXAMS 8.1: 243 245 8.1: TAKING ONLINE 245 After the Test 246 PEAK PROGRESS Improve Your Memory Skills 213 7.1: RESULTS APPLYING THE ADULT LEARNING CYCLE TO INCREASING YOUR MEMORY SKILLS PERSONAL EVALUATION NOTEBOOK BEING OBSERVANT 216 www.mhhe.com/ferrett9e 7.1: 8.3: 248 PEAK PROGRESS The Memory Process 214 PEAK PROGRESS 8.2: SPECIAL STRATEGIES FOR MATH AND SCIENCE TESTS 215 247 USING TEST Taking Different Types of Tests 249 Objective Tests 249 Essay Tests 250 PEAK PROGRESS 8.4: IMPORTANT WORDS IN ESSAY QUESTIONS 252 Table of Contents ix Index Copyright © 2015 The McGraw-Hill Companies A ABC method of self-management, 7–8 anger/loss of control, 70 attending college, 38 confrontational situation, 402 critical thinking/creative problem solving, 328 financial goals, 142 listening, 170 majors and careers, 464 memory, 236 negative habits, 426 performance anxiety, 266 presentation/public speaking skills, 298 reading, 204 time management, 104 unhealthy lifestyle, 366 Abilities, 437 ACA WSO, 351 Academic advisor, 115 Accountant and financial planner, 34 Acquaintance rape, 357–359 Acquired immune deficiency syndrome (AIDS), 355, 356 Acronym, 221, 224 Acrostics, 221, 224, 231 Active reading, 175–212 adult learning cycle, 178 attitude, 196 different courses, 183 e-books, 188 ESL students, 192 five-part reading system, 177–179 forms, 194, 195 great speeches, 191 highlighting, 185 importance, 176 language courses, 191–192 manuals, 193–194 note taking, 187 obstacles, 195–196 reading difficulties, 195 reading strategies, 180–186 reviewing strategies, 186–189 sample notes, 187 SQ3R reading system, 179–180, 181–182 tasks involved, 176 technical material, 192–193 textbooks, 188 vocabulary building, 189–191 when children are around, 197 Adams, Scott, 325 Adderall, 254 Addictions, 348–352 Admissions, records, and registration, 118 Adult learning cycle, 27–28 attentive listener, 151 communication, 389 financial resources, 133 habits, 418 lifelong learning, 28–29 majors and careers, 438 math and science anxiety, 321 www.mhhe.com/ferrett9e memory skills, 215 public speaking, 290 reading, 178 self-control, 50 test taking, 259 time management, 89 Advising center, 118 Affirmation, 6, 50, 54, 412 Aggressive people, 375 “Aha” exercise, 311 AIDS/HIV, 355, 356 Alcohol, 340 Alcohol abuse, 348–349 Alcoholics Anonymous, 351 Alcoholics Anonymous World Services, Inc., 351 ALEKS, 323 Alexander, Lloyd, 248 Ali, Muhammad, 311 All-or-nothing thinking, 309 Allen, David, 99 Allén, Sture, 295 Alumni association, 121 Amanpour, Christiane, 67 American Anorexia/Bulimia Association, 341 American Council on Alcoholism Hot Line, 351 “American Memory,” 233 Americans with Disabilities Act, 124 Analysis, 302, 304 Analyzer, 20–21, 24 Anderson, Elizabeth Garrett, 416 Anger, 49 Anorexia/Bulimia Ranch Treatment Center, 341 Anorexia nervosa, 341, 343 Anthropology courses, 183 APA style, 282 Application, 302, 304 Applications (textbook), 188 Appreciating your body, 411 Appreciating your mind, 411 Appreciating your spirit, 411 Aristotle, 410 Armstrong, Thomas, 16, 18 Art of Critical Reading: Brushing Up on Your Reading, Thinking, and Study Skills, The (Mather/McCarthy), 184 Artistic people, 435 Asking questions, 308 Assertive communication, 375 Assertive communication role-playing, 376 Assertiveness, 347, 375 Association, 215, 221 Attentive listening, 148 See also Listening Attitudes, 390 Auditory learner, 15–16 Average worker, 61 B Balancing your life, 93–95, 347 Basic skills, 443 Behaviors, 390 479 C Calendar, 83, 88 “Call a ride” services, 122 Calm down, 49 Campus events, 118 Cancer, 337, 338 Capsule biographies See Peak performer profile Career action plan, 429 Career Builder, 438 Career center, 119–120, 437 Career development portfolio, 439–450 See also Career development portfolio (exercises) analysis of accomplishments, 442–443 bibliography, 449 contents page, 441 cover letter, 449, 450 credentials, certificates, workshops, 449 defined, 439 documentation, 443 experience, 449 introduction, 441, 442 inventory of personal qualities, 443 inventory of skills and competencies, 443 list of significant life experiences, 442 organization/assemblage, 439–441 planning guide, 440 reasons for, 439 resumé, 446–449, 459, 466 samples of work, 449 summary of transcripts, 449 480 Index title, or cover, page, 441 when to start, 439 work philosophy and goals, 444–446 Career development portfolio (exercises) assessing your skills and competencies, 270 assessment of personal qualities, 74 autobiography, 42 career action plan, 429 careers, 469 critical thinking skills, 333 demonstrate competencies, 212 listening/note taking in workplace, 174 memory skills, 240 relationship skills, 406 resource management, 146 time management skills, 112 writing and speaking skills, 300 Career development portfolio elements, 441 Career development portfolio planning guide, 440 Career in focus accountant and financial planner, 34 carpenter, 422 firefighter, 362 food scientist, 100 human resources director, 294 information technology specialist, 200 journalist, 232 marine biologist, 398 physical therapist, 262 psychologist, 166 restaurant owner, 324 sales representative, 66 school social worker, 138 social studies teacher/legislator, 460 Careers See Majors and careers Carpenter, 422 Carson, Ben, 423 Carson Scholars Fund, 423 Case studies anxiety, 265 attentive listening skills, 169 careers, 463 commitment, 37 communication skills, 297 energy level, 365 fear of failure, 327 habits, 425 juggling family and school, 103 memory loss, 235 motivation, 69 reading habits, 203 resources, using, 141 teamwork, 401 CCCS, 135 Cell phone, 121 Centers for Disease Control and Prevention, Smoking and Tobacco, 352 Cervarix, 355 Challenge the rules, 311 Chamber of Commerce, 127 Changing habits, 412–418 Character, 45–46 Cheating, 45, 256–258 Chlamydia, 356 Chunking, 221 Copyright © 2015 The McGraw-Hill Companies Bell, Eric Temple, 247 Beloved (Morrison), 295 Benson, Lori, 294 Bibliography, 276, 282 Bill paying online, 137 Binge drinking, 349 Birth control, 357 Blink: The Power of Thinking Without Thinking (Gladwell), 101 Bloom’s taxonomy, 303, 329 Bodily/kinesthetic intelligence, 17, 18 Body language, 373, 383 Body smart, 17 BookMovementBookClubResources, 201 Bookstore, 121 Brain, 10, 13 Brainstorming, 274, 311 Break projects down into smaller tasks, 83–85, 90 Breathing methods, 346 Briggs, Katherine, 20 Brokaw, Tom, 455 Brown, Kathy, 398 “Bubble” tests, 246 Buddha, 49 Budget, 126–128, 129, 145 Building vocabulary, 191–192 Bulimia nervosa, 341, 343 Burke, Edmund, 184 Burnout, 345 Burns, Ursula, 461 Business professionals, 127 Byrd, Richard E., 135 Copyright © 2015 The McGraw-Hill Companies Cigarette smoking, 350 Citing sources, 280–281, 282–283 City website, 127 Civility, 45 Clarify and define, 49 Closed question, 308 Clubs and organizations, 116, 122, 127 Co-ops, 119 Code of ethics, 46 Codependency, 352 Coffeehouse blues, 341 College drop out, 62 College vs high school, 57 Combination note-taking systems, 154–155, 157 Commitment contract, 419 Committed time, 77 Common errors in judgment, 308–309 Common ground, 372 Communication, 372 Communication apprehension, 288 Community of Writers, A (Elbow/Belanoff), 279 Community resources, 127–128, 144 Commuter students, 125 Companion website acrostics online, 231 bill paying online, 137 books online, 199 e-birthday card, 397 electronic journal, 33 ethics information, 65 goal-setting examples, 65 habits, 421 health and wellness, 361 inspiration, 421 instructor’s visual presentation, 165 job search websites, 459 management gurus, 99 mathematics, 323 mission statement business cards, 33 news, 199 online discussion groups, 65 online self-assessments, 33 online tutors, 261 oversharing our personal information, 397 personal time-out, 99 resumé online, 459 semester calendar, 99 spell check, 293 stored memory, 231 summarize on your computer, 165 textbook accompaniments, 261 visual aids, 293 websites and textbooks, 137 Compound interest, 133 Comprehension, 176, 302, 304 Compulsive gambling, 351 Conclusion (paper/speeches), 277 Condom, 357 Confidence, 50–51, 408 Conflict resolution, 377–380 Consolidate similar tasks, 85–86 Constructive criticism, 380–381 Consumer Credit Counseling Service (CCCS), 135 Contextual clues, 191 www.mhhe.com/ferrett9e Contraceptives, 357 Contract for change, 417–418 Conventional people, 437 Convergent thinkers, 88 Copyright, 284 Cornell system of note taking, 151–152, 154 Council of Biology Editors (CBE), 282 Counseling center, 120 Cover letter, 450–451 Covey, Stephen, 99 Cramming, 253 Crazy Busy: Overstretched Overbooked, and About to Snap! (Hallowell), 347 Creative ideas checklist, 317 Creative outline, 153 Creative problem solving, 310–316 Creative thinking, 63 Creativity, 306, 310 Creator, 25 Credit card debt, 130, 133 Credit Card Responsibility and Disclosure Act, 130 Credit report, 130 Credit reporting companies, 130–132 Crisis center, 127 Critical thinking and problem solving, 5–6, 63, 301–333 Bloom’s taxonomy, 303, 329 creative problem solving, 310–316 critical thinking qualities, 306 critical thinking skills, 302–303, 304 errors in judgment, 309 math and science applications, 316–321 problem-solving checklist, 321 problem-solving steps, 303–304 strategies, 305–308 Critical thinking qualities, 306 Critical thinking skills, 302–303, 304 Criticism, 380–382 Criticizing, 373 Cultural diversity, 388–393, 404 Cultural understanding, 389 Culturally aware, 389 Culturally biased, 389 Culturally in denial, 389 Culturally responsible and active, 389 Culturally sensitive and respectful, 389 Cunningham, Glen, 416 Cyberbullying, 374 Cyberstalking, 374 D Daily calendar, 88 Daily energy levels, 87 Daily journal, 312 Daily to-do list, 83 Dante, 150 DASH, 339 Date rape, 357–359 Date rape drugs, 358 Day care, 94 Debold, Elizabeth, 149 Debt counseling, 135 Decision making, 302 See also Critical thinking and problem solving Index 481 Emotional intelligence character, 45–46 defined, 44 responsibility, 46–49 self-control, 49, 50 self-esteem and confidence, 50–51 stages, 44 Emotional Intelligence: Why It Can Matter More Than IQ for Character, Health, and Lifelong Achievement (Goleman), 44 Emotional maturity, 44–49 Emotional wellness, 336 Empathy, 45, 379 Employment interview, 451–453 Energy conservation, 134 Energy drinks, 340 Engagement, 410 English-as-a-second-language (ESL) students, 192 Enneagram Made Easy, The (Baron/Wagele), 26 Enterprising people, 435–437 Environmental intelligence, 17, 18 Errors in judgment, 309 ESL students, 192 Essay questions, 246, 252 Essay tests, 250–253 Ethics, 45, 46 Ethics information, 65 Etymology (dictionary), 190 Evaluating online information, 286 Evaluation, 303, 304 Evaluator, 118 Exams See Test taking Exchange room and board for work, 134 Exercise (physical activity), 340, 342, 346 Exercises See Career development portfolio (exercises); Personal evaluation notebook; Worksheets Expectations, 55, 57 Experiential Learning: Experience as the Source of Learning and Development (Kolb), 28 External locus of control, 46 Extrovert, 19, 21 Eye contact, 287, 382, 454 E F E-birthday card, 397 E-books, 188 “E-lert” system, 122 E-mail etiquette, 378 Eating disorders, 341, 343 Eating habits, 338–341 Ebbinghaus’s forgetting curve, 161 Ecstasy, 358 Edison, Thomas, 29 Editing, 279–283 Education, 58–59 80/20 rule, 82 Einstein, Albert, 310 “Einstein’s Riddle,” 310 Electronic journal, 33 Ellerbee, Linda, 392 Embarrassment, 417 Emerson, Ralph Waldo, 126 Emotional health, 352–354 Facebook, 374 Fact-finding question, 308 FAFSA, 130 Failure, 316 Fair use, 284 Familiarity and comfort, 416 Family time, 93–95 Fast-food chain, 361 Faulty thinking, 309 Fear of the unknown, 415–416 Federal work-study (FWS) program, 131 Feedback question, 308 Feelers, 20, 21 Ferraro, Tony, 362 Fiber, 338 Fill-in-the-blank tests, 250 Financial aid, 131 Financial counseling, 135 Financial resources, 126–135 482 Index Copyright © 2015 The McGraw-Hill Companies Decisions, Decisions: The Art of Effective Decision Making (Welch), 304 Decoding, 195 Deductive reasoning, 307–308, 310 Deep breathing, 346 Deep relaxation, 346 Define the problem, 303 Definitions (glossary), 470–472 Delegation, 94 Dental dams, 357 Department of Labor, 438 Depression, 352–353 Dewar, James, 381 Diabetes, 337 Diaz, David, 233 Dictionary, 190 Dictionary of Occupational Titles, 437 Diet, 338–340 Dietary Approaches to Stop Hypertension (DASH), 339 Dietary Guidelines for Americans, 338 Differentiation through Learning Styles and Memory (Sprenger), 220 Digital readers, 188 “Dilbert,” 325 Direct subsidized loans, 131 Director, 25–26 Disabled athletes, 363 Disabled students, 124–125, 163 Discouragement, 59–62, 64 Discretionary time, 77 Discrimination, 389, 390 Disinterest, 228 Disqualification, 119 Distracted driving, 351 Distractions, 220 Divergent thinkers, 88 Diversity, 388–393, 404 Do first things first, 92 Douching and withdrawal, 357 Dropping out (college), 62 Drug abuse, 350, 351 Dryden, John, 417 Dyslexia, 195 Firefighter, 362 Five-part reading system, 177–179 Flash cards, 158 Flashlight Worthy Book Club Recommendations, 201 Flexibility, 87, 93 Flu, 337 Focus on one problem, 49 Focus on one thing at a time, 30 Follow-up letter, 453, 454 Follow-up question, 308 Food, 338–340 Food scientist, 100 Forbes, Malcolm, 58 Ford, Henry, 162 Forgiveness, 380 Formal outline, 153 Forms, 194, 195 Formula for success, 408 Four-temperament profile, 20–26 analyzer, 21–22, 24 creator, 25 director, 25–26 personal evaluation notebook, 22–23 supporter, 24–25 worksheet, 41 401k plan, 132 Frames of Mind: The Theory of Multiple Intelligences (Gardner), 16, 18 France, Anatole, 215 Franklin, Benjamin, 88 Fraud, 130 Free Application for Federal Student Aid (FAFSA), 130 Free opportunities, 134 Free writing, 274, 278 Fuentes, Carlos, 262 FWS program, 131 Copyright © 2015 The McGraw-Hill Companies G Gambling, 351 Gardasil, 355 Gardner, Howard, 16, 18 Genital herpes, 356 Genital warts, 356 “Genius files,” 167 Getting to Yes: Negotiating Agreement without Giving In (Fisher et al.), 379 GHB, 358 GI Bill, 131 Gide, Andrew, 176 Gladwell, Malcolm, 101 Glossary, 470–472 Goal setting, 56, 107 Goal Setting: A Motivational Technique That Works! (Locke/Latham), 55 Goal-setting examples, 65 Goal-setting flowchart, 108 Goals, 55, 56, 77–79, 80–81, 412 Going Back to School: College Survival Strategies for Adult Students (Bruno), 126 Golden rule, 45 Gonorrhea, 356 Good worker, 61 Google, 286 Government loans, 131 www.mhhe.com/ferrett9e Government officials, 127 Gratitude, 411 Great speeches, 191 Greitens, Eric, 139 Grouping similar tasks, 85–86 H Habit Change Workbook: How to Break Bad Habits and Form Good Ones, The (Claiborn/Pedrick), 415 Habits, 407–429 adult learning cycle, 418 attitude, 411 contract for change, 417–418 creating positive change, 412–415 defined, 408 peak performers, 409–411 resistance to change, 415–417, 428 Halo effect, 309 Handshake, 452 Hardiness, 61 Haubegger, Christy, 399 Haveson, Randy, 349 Health and wellness, 335–370 addictions, 348–352 adult learning cycle, 349 alcohol abuse, 348–349 awareness and prevention, 337 birth control, 357 cigarette smoking, 350 codependency, 352 connecting mind, body, spirit, 336–337 depression, 352–353 drug abuse, 350–351 eating disorders, 343 eating habits, 338–341 emotional health, 352–354 illegal drug use, 350 rape, 357–359 STIs, 355–357 strategies, 338–344 stress management, 344–348 suicide, 354 Health center, 120 Healthy foods, 338–340 Heit, Alexander, 351 Helping organizations, 127 Herstein, I N., 302 Herzlich, Mark, Jr., 363 Hierarchy of needs, 52 High-energy time, 86, 91 High school vs college, 57 Higher education, 58–59 Higher-order needs, 52 Highlighting, 185 Historical speeches, 285 History courses, 183 HIV/AIDS, 355, 356 Holland, John L., 435 Holmes, Oliver Wendell, 320 Holt, John, 302 Holtz, Lou, Homographs (dictionary), 190 Index 483 I “I” statement, 49, 379 Iacocca, Lee, 148 Identity theft, 130 Illegal drug use, 350 Imagery, 55 Important priorities, 81 In-depth profiles See Peak performer profile Incivility in the classroom, 45 Independence, 416 Individual retirement account (IRA), 132 Inductive reasoning, 307, 310 Influenza, 337 Informal outline, 153 Information technology specialist, 200 Informational interview what’s the job like, 467 who are you looking for, 468 Inspiration, 421 Inspirational leaders, 461 Instructor, 115–116 Instructor’s teaching style, 159 Integrate styles to maximize learning, 26–27 Integrating College Study Skills: Reasoning in Reading, Listening, and Writing (Sotiriou), 156 Integrity, 45 Integrity and Civility (Carter), 45 Intellectual wellness, 336 Intelligence, 16–18, 63 Interests, 435–437 Internal locus of control, 46 International and exchange programs, 120 Internship, 119 Interpersonal intelligence, 17–18 Interpersonal skills, 443 Interpreting, 176 Interruptions, 92, 93 Intrapersonal intelligence, 17, 18 Introduction (paper/speeches), 276 Introvert, 19, 21 Intuitives, 19, 21 Inventory of personal qualities, 443, 445 Inventory of skills and competencies, 443 Investigative people, 435 iPad, 188 IRA, 132 J James, William, 26 Job interview, 451–453 484 Index Job placement services, 127 Job-related satisfiers and needs, 52 Job search websites, 459 Jobs See Majors and careers Johnson, Lady Bird, 283 Jordan, Michael, 62 Journal, 312, 348 Journalist, 232 “Journalist Security Guide,” 67 Judgers, 20, 21, 312 Juggling family, school, job, 93–95 Jung, Carl, 5, 19, 20 Jung’s typology system, 19 K K2, 350 Kaiser, Henry, 442 Ketamine, 358 Key words and concepts, 184 Kindle, 188 Kinesthetic learner, 16 King, Martin Luther, Jr., 320 Kitt, Eartha, 439 Knowledge, 302, 304 Kolb, David, 27 Koshetz, Marina and Josef, 324 L Lack of attentiveness, 228 Lack of awareness, 415 L’Amour, Louis, 221 Language courses, 191–192 LASSI, 33 Last Lecture, The (Pausch), 97 Last-minute study tips, 253–254 Latina magazine, 399 Laughter, 347 Learn to Be an Optimist (MacDonald), 336 Learned Optimism (Seligman), 63 Learning and Study Strategies Inventory (LASSI), 33 Learning center, 118–119 Learning style, 9–16 auditory learner, 15–16 instructor’s teaching style, and, 29–30 kinesthetic learner, 16 listening, and, 149–150 personality type, and, 20–26 reading, and, 185–186 time management, and, 88 visual learner, 13 worksheet, 39 Learning style inventory, 14–15 Lecture, 159 Lee, Bruce, 411 Left-brain dominant, 10, 13, 55, 154 Legal aid, 120 Liberal arts education, 58 Library, 119, 128, 284–285 Library of Congress, 233 Life goals, 97 Lincoln, Abraham, 45, 416 Copyright © 2015 The McGraw-Hill Companies Homophobia, 389 Honesty, 46, 409 Houses of worship, 127 How to Ace Any Test (Chin), 246 How to Get Control of Your Time and Your Life (Lakein), 76 How to Study in College (Pauk), 151 HPV, 355 Hsi-Tang Chih Tsang, 455 Human immunodeficiency virus (HIV), 355, 356 Human papillomavirus (HPV), 355 Human resources director, 294 Humor, 373 Huxley, Aldous, 228 Listening adult learning cycle, 151 conflict, and, 379 empathy, and, 49 memory, and, 220 personal evaluation notebook, 152 prepare to listen, 148–149 receiving criticism, and, 381–382 relationships, and, 373 review what you’ve heard, 150 stay attentive, 149–150 Listening self-assessment, 171 Literature courses, 183 LitLoversOnlineBookCommunity, 201 Loans, 131 Local newspapers, magazines, 127 Loci, 223 Locus of control, 46 Logic smart, 17 Logical/mathematical intelligence, 17, 18 Lombardi, Vince, 254 Loneliness, 353 Long-term goal, 56 Long-term memory, 217 Love/belonging needs, 52 Lower-order needs, 52 Lucas, George, 435 Luft, Lorna, 352 Copyright © 2015 The McGraw-Hill Companies M Macaulay, Thomas, 46 Main body (paper/speeches), 277 Maintenance time, 77 Majors and careers, 431–469 See also Peak performer profile checklist for choosing a major, 465 choosing a major, 432–434 cover letter, 450–451 exploring careers, 437 follow-up letter, 453, 454 job interview, 451–453 job search websites, 459 occupational personality types, 435–437 portfolio See Career development portfolio service learning, 434 skills, 60 universal career skills, 432 Malcolm X, 196 Management gurus, 99 Mann, Merlin, 99 Manuals, 193–194 Marijuana, 350 Marine biologist, 398 Maslow, Abraham, 52, 53 Maslow’s hierarchy of needs, 52 Matching tests, 250 Math and science anxiety, 319–320, 321 Math and science applications, 316–321 Math and science courses, 183 Math and science tests, 247 Maturity, 44 MBTI, 20 Mediation services, 120 www.mhhe.com/ferrett9e Meditation, 346 Mediterranean diet, 339 Memorization, 218 Memory, 213–240 adult learning cycle, 215 Ebbinghaus’s forgetting curve, 161 memory map, 225–226 mind map, 219 mnemonic devices, 221–223 obstacles, 228 questions to answer, 229 short-term/long-term, 217 steps in process, 214–218 strategies, 218–227 summarize, review, reflect, 227–228 Memory Doctor, The (Mason/Smith), 214 Memory map, 225–226 Memory process, 214–218 Mental exercise, 347 Mental pictures, 239 Mentor, 116 Method, 408 Method-of-place technique, 223 Michener, James, 279 Mind map, 152–154, 155, 156, 219, 274, 278 Mindfulness, 215 Mindsets, 311, 313 Mini-vacations, 347 Mission statement, 8–9, 446 Mission statement business cards, 33 Mistakes, 392 MLA format, 282 Mnemonic devices, 221–223 Money Book for the Young, Fabulous & Broke, The (Orman), 132 Monster, 438, 459 Montgomery GI Bill, 131 Month/semester calendar, 111 Monthly budget, 145 Morrison, Toni, 295 Motivation, 51 Motivation cycle, 53, 54 Motivational strategies, 54–58 Multicultural center, 120 Multiple-choice tests, 249 Multiple intelligences, 16–18 Multitasking, 30 Multivitamin supplement, 340 Music smart, 17 Musical intelligence, 17, 18 Mycoskie, Blake, 35 Myers, Isabel Briggs, 20 Myers-Briggs Type Indicator (MBTI), 20 MyPlate, 339 N Nabokov, Vladimir, 272 NASA, 263 National AIDS Hotline, 355 National Cancer Institute, 341 National Center for Learning Disabilities (NCLD), 125 National Clearinghouse for Alcohol and Drug Information, 351 National Consumers League’s Fraud Center, 130 Index 485 O Objective questions, 246 Objective tests, 249–250 Observe and model others, 415 Occupational Outlook Handbook, 438 Occupational personality types, 435–437 Ochoa, Ellen, 263 Ombudsperson, 120 “One Day Without Shoes” movement, 35 Ongoing priorities, 81 Online discussion groups, 65 Online exams, 245 Online information, evaluating, 286 Online learning, 96 Online Learning Idea Book: 95 Proven Ways to Enhance TechnologyBased and Blended Learning (Shank), 95 Online reading, 188 Online self-assessments, 33 Online tutors, 261 Online writing, 281 Open-book tests, 250 Open-ended question, 308 Optimism, 410–411 Organization, 87 Organizing from the Inside Out (Morgenstern), 83 Orientation guide, 124 Ornstein, Robert, 415 OTC drug abuse, 350–351 Outdoor smart, 17 Outliers: The Story of Success (Gladwell), 101 486 Index Outline, 153, 184, 276 Over-the-counter (OTC) drug abuse, 350–351 Overcoming Barricades to Reading: A Multiple Intelligences Approach (Teele), 185 Overcoming Math Anxiety (Tobias), 255 Overcoming obstacles addictions, 351–352 cheating, 256–258 communication, 384 discouragement, 59–62 interruptions, 92, 93 learning style/instructor’s teaching style, 29–30 make it simple, 30–31 memory, 228 note taking, 162 portfolio development, 449–450 positive mind shifts, 62–63 procrastination, 89–91 reading, 195–196 resistance to change, 415–417 test anxiety, 254–256 Oversharing our personal information, 397 P Page, Deborah, 100 Page numbers, 281, 283 Papers and speeches See Writing and speeches Paraphrasing, 281, 299, 373 Pareto principle, 82 Parker, Louis, 34 Part of speech (dictionary), 190 Party with a plan, 349 Passive-aggressive people, 375 Passive people, 375 Patience, 87, 415 Pattern, 318 Pauk, Walter, 151 Pay cash, 133 Pay yourself first, 132 Payday loans, 134 Payne, Calvin, 54 Peak habits, 409–411 Peak performance competency wheel, 10 Peak performance learning pyramid, 27 Peak performance self-assessment test, 11–12 Peak performance success formula, 408 Peak performer, 2, 3, 61 Peak performer profile Adams, Scott, 325 Amanpour, Christiane, 67 Burns, Ursula, 461 Carson, Ben, 423 Diaz, David, 233 Gladwell, Malcolm, 101 Greitens, Eric, 139 Haubegger, Christy, 399 Herzlich, Mark, Jr., 363 Morrison, Toni, 295 Mycoskie, Blake, 35 Ochoa, Ellen, 263 Sotomayer, Sonia, 201 Sui, Anna, 167 Copyright © 2015 The McGraw-Hill Companies National Council on Problem Gambling, 351 National Domestic Hotline, 359 National Eating Disorders Association, 341, 343 National Institute on Drug Abuse, 351 National Sexually Transmitted Disease Hot Line, 355 Native American students, 132 Needs and desires, 52 Negative attitude, 51 Negative labeling, 309 Negative thinking, 7, 346 Networking, 116, 143, 438, 455 New Earth: Awakening to Your Life’s Purpose, A (Tolle), 455 New Guide for Occupational Exploration, The, 437 New Guide to Rational Living, A (Ellis), Nine-dot exercise, 312, 322 Steps to Financial Freedom: Practical and Spiritual Steps So You Can Stop Worrying, The (Orman), 132 Nobel Prize for Literature, 294 Note cards, 158, 191, 223, 254 Note taking, 150–163 assess/review your notes, 160–162 combination system, 154–155, 157 Cornell system, 151–152, 154 electronic device, 160 mind map, 152–154, 155, 156 obstacles, 162 reading, and, 187 shortcuts, 160 strategies, 155–160, 163 students with learning disabilities, 163 Note-taking shortcuts, 160 Copyright © 2015 The McGraw-Hill Companies Peers, 116 Pell grants, 131 Penn, William, 76 People resources, 115–118, 127 People smart, 17 Perceivers, 20, 21, 312 Perfectionism, 91 Performance appraisal, 256 Performance strategies career planning, 459 creative thinking and problem solving, 323 emotional intelligence/personal qualities, 65 habits, 421 healthy lifestyle, 361 lifelong learner, 33 listening, 165 memory, 231 note taking, 165 papers and speeches, 293 reading, 199 relationships, 397 resource maximization, 137 test taking, 261 time management, 99 Periodicals, 285 Perkins loans, 131 Persistence, 87, 306, 316, 415 Personal code of ethics, 46 Personal evaluation notebook acronyms/acrostics, 224 activities and clubs, 122 assertive communication role-playing, 376 assessment in lifelong, 456–457 attentive listening, 152 commitment contract, 419 conflict/conflict resolution, 380, 381 critical thinking, 307 daily energy levels, 87 decision-making application, 314–315 diversity, 391 essay test preparation, 253 four-temperament profile, 22–23 goals, 80–81 habits, 413–414 health and wellness, 342 inductive vs deductive reasoning, 310 interruptions, 93 inventory of personal qualities, 445 learning style inventory, 14–15 learning styles and memory, 223 life goals, 97 memory assessment, 222 memory map, 225–226 mind map, 219 mindset, 313 money in/money out, 129 multiple intelligences, 18 needs, motivation, and commitment, 53 nine-dot exercise, 312, 322 observation skills, 216 peak performance self-assessment test, 11–12 physical exercises, 345 plagiarism vs fair use, 284 positive person, procrastination, 90 www.mhhe.com/ferrett9e relationships, 385, 387 research papers, 277 rest, 343 self-talk and affirmations, 55 skills and personal qualities, 48 socially acceptable names, 392 SQ3R reading system, 181–182 stage fright, 291 test anxiety, 257–258 test taking, 243 think it through, 305 time, how spent, 79 time log, 78, 79 transferable skills, 444 values, 436 walk down memory lane, 225–226 writer’s block, 291 Personal mission statement, 8–9 Personal motivation, 51 Personal responsibility, 46–49 Personal time-out, 99 Personality type, 19–20 Pessimists, 346 Physical activity, 340, 342 Physical therapist, 262 Physical wellness, 336 Physiological needs, 52 Picasso, Pablo, 417 Picture smart, 17 Plagiarism, 45, 280–281, 284 Planned Parenthood Federation of America, 355 Planner, 84 Plotinus of Delphi, 432 PLUS loans, 131 Poison Control Center, 351 Political group, 117 Political parties, 127 Positive attitude, 51, 91, 305, 320, 409–410 Positive change, 412–415 Positive mind shifts, 62–63 Positive self-talk, 6, 54, 382 Positive time, 95 Post-9/11 GI Bill, 131 Powell, Colin, 409 PowerPoint presentations, 289 Practice, practice, practice!, 224 Preface (textbook), 188 Prefixes, 191 Prejudice, 390 Prescription and over-the-counter medication abuse, 350–351 Preview features (textbook), 188 Price, Steven, 460 Prioritizing, 79–82 Probation, 119 Problem solving, 302 See also Critical thinking and problem solving Problem-solving checklist, 321 Problem-solving steps, 303–304 Problem worker, 61 Procrastination, 89–91, 90 Professional advisor, 118 Professional organizations, 438 Program resources, 118–121, 127 Project board, 84–85, 86 Projection, 309 Psychological Types (Jung), 19 Index 487 Q Questions, 308 Quiet time, 92 R Racial profiling, 389 Rape, 357–359 Rape, Abuse, and Incest National Network, 359 Rapport, 372 Readers’ Guide to Periodical Literature, 274, 285 Reading See Active reading Reading difficulties, 195 Reading goals, 180 Reading strategies, 180–186 Reading systems, 177–180 Realistic people, 435 “Really Achieving Your Childhood Dreams” (Pausch), 97 Reasoning, 307–308, 310 Recall, 218 Recitation technique, 223–224 Recreation center, 121, 127 Reference list, 282 Reference materials, 285 Reference notes, 282 Refined carbohydrates, 338 Reflection, Reframing, 57 Reinforcement contract, 71 Relationship Cure: A Step Guide to Strengthening Your Marriage, Family and Friendships, The (Gottman), 386 Relationships, 371–406 adult learning cycle, 389 assertiveness, 375, 376 communication/rapport, 372–374 conflict resolution, 377–380 criticism, 380–382 diversity, 388–393 health and wellness, 344 instructors/advisors, 376–377, 378 obstacles, 384 roommate/family members, 386–388 sexual harassment, 393–395 shyness, 382–384 small talk, 383 Remembering names, 227 Repayment comparison calculator, 128 Reprogram you mind, 63 Request for letter of recommendation, 448 Research papers See Writing and speeches Resilience, 50, 60, 61, 64, 410 Resistance to change, 415–417, 428 Resource maximization, 113–146 additional online/information services, 121–124 community resources, 127–128 commuter students, 125 financial resources, 126–135 488 Index people resources, 115–118 program resources, 118–121 returning students, 126 students with disabilities, 124–125 yourself as a resource, 135 Resources beyond the text (textbook), 188 Respectfulness, 373 Responsibility, 46–49, 63, 410, 417 Rest, 341, 343 Restaurant owner, 324 Resumé, 446–449, 459, 466 Retention, 176 Returning students, 126, 196 Review material (textbook), 188 Reviewing, 186–189, 283 Reward yourself, 415 Rhymes and rhythms, 221 Ride, Sally, 263 Right-brain dominant, 10, 13, 55, 88, 154 Rohn, Jim, 83 Rohypnol, 358 Romantic relationship, 384–386 Roofies, 358 Roommate contract, 386 Roosevelt, Eleanor, 51 Root words, 191 Routines See Habits Rowan, Carl T., 119 S Safety, 121, 122 Safety and security needs, 52 Sagan, Carl, 310 Sales representative, 66 Salt, 338, 340 Sample tests, 244 Sandburg, Carl, 92 Saving money, 132–135 Saying “no,” 92, 94 SBA, 127 SCANS, 9, 10 SCANS skills, 443 Schedule of classes, 124 Scholarships and grants, 131 School See Majors and careers School-associated homicide, 122 School catalog, 121–124 School e-mail account, 123 School-job-family balance, 93–95 School newspaper, 117 School social worker, 138 Schopenhauer, Arthur, 81 Schweitzer, Albert, 432 Science courses, 183 Science tests, 247 Scranton tests, 246 Searchable databases, 119 Searching online, 286–287 Secretary’s Commission on Achieving Necessary Skills (SCANS), 9, 10 Security/police department, 121, 416 Self-actualization, 52, 434 Self-assessment, Copyright © 2015 The McGraw-Hill Companies Psychologist, 166 Psychology and sociology courses, 183 Public speaking, 287–288, 290 Public transportation, 134 Copyright © 2015 The McGraw-Hill Companies Self-control, 49, 50 Self-esteem, 50 Self-esteem inventory, 72 Self-esteem needs, 52 Self-evaluation See Personal evaluation notebook Self-fulfilling prophecy, 63 Self-management, Self smart, 17 Selye, Hans, 345 Semester calendar, 99, 111 Sense of humor, 347 Sensors, 19, 21 Service learning, 120–121, 434 Setting goals, 56 Setting priorities, 79–82 Seven C’s of effective writing, 280 Habits of Highly Effective People, The (Covey), 412 Kinds of Smart: Identifying and Developing Your Many Intelligences (Armstrong), 16 Sexism, 389 Sexual harassment, 393–395 Sexually transmitted infections (STIs), 355–357 Short spurts, 91, 220 Short-term goal, 56 Short-term memory, 217 Shyness, 382–384 Sievert, Danielle, 166 Singer, Brian, 200 60/60 rule, 361 Skills, 60, 437, 443 Skin cancer, 337 Small Business Association (SBA), 127 Small steps, 412 Small talk, 383 Smartphone, 85 Smoking, 350 Snap judgment, 309 Social networking, 374 Social people, 435 Social studies teacher/legislator, 460 Socially acceptable names, 392 Society for the Advancement of Sexual Health, 352 Sotomayer, Sonia, 201 Spatial intelligence, 17, 18 Speaking style, 159 Specialized library, 119 Specialized reading, 192–194 Speech anxiety, 288–290, 291 Speech evaluation form, 289 Speeches See Writing and speeches Spell check, 293 Sperry, Roger, 10 “Spice,” 350 Spiritual wellness, 336 SQ3R reading system, 179–180, 181–182 Stacking technique, 222 Stage fright, 288 Start Something That Matters (Mycoskie), 35 Stereotype, 309 STIs, 355–357 Stress management, 344–348 Stress performance test, 367–368 Stress-reduction techniques, 290 Student activities office, 120 Student loan debt, 128 www.mhhe.com/ferrett9e Student loan payback, 128 Student union, 121 Student/worker, what kind are you?, 61 Students with disabilities, 124–125 Students with learning disabilities, 163 Study group, 117 Study team, 244 Studying abroad, 393 Stuwe, T C., 304 Suffixes, 191 Sugar, 338 Sui, Anna, 167 Suicide, 354 Summarize, 186, 244 Summary See Performance strategies Support group, 127 Support system, 63, 347 Supporter, 24–25 Supportive people, 91 Sweeping generalizations, 309 Syllabication (dictionary), 190 Sympathy, 379 Synthesis, 303, 304 Syphilis, 356 T Taking notes See Note taking Taking tests See Test taking Tanaka, Diana, 232 Taxonomy of Educational Objectives (Bloom), 302 Team players, 394 Teamwork, 57 Technical material, 192–193 Technology, 123 TEDTalks, 101 Temperament See Four-temperament profile 10,000 hour rule, 101 Term papers See Writing and speeches Terminology (glossary), 470–472 Test anxiety, 254–256, 257–258 Test taking, 241–270 adult learning cycle, 259 after the test, 246 cheating, 256–258 common errors, 248 doing things differently next time, 248 essay tests, 250–253 fill-in-the-blank tests, 250 last-minute study tips, 253–254 matching tests, 250 math and science tests, 247 multiple-choice tests, 249 objective tests, 249–250 online exams, 245 open-book tests, 250 before the test, 242–245 during the test, 245–246 test anxiety, 254–256, 257–258 true/false tests, 249 Textbook accompaniments, 261 Textbooks, 188 Texting while walking (TWW), 121 Index 489 U Ultimate Fit or Fat, The (Bailey), 338 Unacceptable worker, 61 Unethical behavior, 46 Unsubsidized loans, 131 Unwarranted assumptions, 309 Urgent priorities, 81 U.S Department of Labor, 438 USDA food pyramid, 339 V Values, 435, 436 Verbal/linguistic intelligence, 17, 18 Veteran’s programs, 131 Vision, 408 Visual aids, 288, 289, 293 490 Index Visual learner, 13 Visualization, 6, 50, 54–55, 220, 255, 346, 412 Visuals, 88 Vocabulary book, 191 Vocabulary building, 189–191 W Washington, Booker T., Washington, Denzel, 348 Washington, Donna, 138 Water, 340 Websites and textbooks, 137 See also Companion website Weekly planner, 110 Weight, 340–341 Wellness, 336 See also Health and wellness Whack on the Side of the Head, A (von Oech), 316 What Color Is Your Parachute? (Bolles), 432, 437 Wilde, Oscar, 214 Williams, Jacqui, 66 Willingness to change, 412 Willingness to learn, 410 Wilson, Earl, 134 Win-win solution, 49 Winfrey, Oprah, 384 Word parts, 191 Word smart, 17 Work-school-family balance, 93–95 Work study, 131 Worker/student, what kind are you?, 61 Works Cited, 282 Worksheets ABC method of self-management See ABC method of self-management assertive, aggressive, passive?, 405 attitudes and reading, 205 Bloom’s taxonomy, 329 community resources, 144 Cornell system of note taking, 173 critical thinking, 330 daily prioritizer and planner, 109 diversity, 404 eating habits, 369 exam schedule, 267 four-temperament profile, 41 goal setting, 107 goal-setting flowchart, 108 habits, 426–428 informational interview (what’s the job like), 467 informational interview (who are you looking for), 468 learning style, 39 learning styles and motivation, 73 listening self-assessment, 171 majors and careers, 464–468 memory, 236–239 mental pictures, 239 mind map, 172, 210 month/semester calendar, 111 monthly budget, 145 networking, 143 papers and speeches, 298, 299 paraphrasing, 299 personality type, 39 Copyright © 2015 The McGraw-Hill Companies Text’s website See Companion website Thackeray, William Makepeace, 276 The Mission Continues, 139 Their Own Way: Discovering and Encouraging Your Child’s Multiple Intelligences (Armstrong), 18 Thesis statement, 274 Thinkers, 19, 21 Thinking skills, 443 Thoreau, Henry David, 311 Time log, 78, 79 Time management, 75–112 adult learning cycle, 89 80/20 rule, 82 interruptions, 92, 93 juggling family, school, job, 93–95 learning style, 90 prioritizing, 79–82 procrastination, 89–91 strategies, 83–88 time log, 78, 79 types of time, 77 Time management habits, 105 Time wasters, 106 Tipping Point: How Little Things Can Make a Big Difference, The (Gladwell), 101 Title page, 281–283 To-do list, 83, 94, 109 TOMS, 35 Torres, Rick, 422 Trade and technical courses, 183 Tradition, 416–417 Traditional outline, 153 Training, 408 Transferable skills, 437 Trichomoniasis, 356 Trivial activities, 82 True/false tests, 249 Tsang, Hsi-Tang, 455 Turnitin, 284 Tutoring, 118–119 Twain, Mark, 453 Twitter, 374 2-1-1, 127 TWW, 121 public speaking, 287–288, 290 research, 283–287 seven C’s of effective writing, 280 speech anxiety, 288–290, 291 thesis statement, 274 writer’s block, 278, 291 writing process See Writing process writing pyramid, 278 Writing Down the Bones: Freeing the Writer Within (Goldberg), 281 Writing process edit, 279–283 organize, 276 page numbers, 283 plagiarism, 280–281, 284 prepare, 272–276 review, 283 searching online, 286–287 speech evaluation form, 289 title page, 281–283 write, 276–277 Writing pyramid, 278 Written goals, 79 www.choosemyplate.gov, 339 www.latina.com, 399 www.mhhe.com/ferrett9e See Companion website Y Yahoo.com, 286 “You” statement, 379 Your Memory: How It Works and How to Improve (Highbee), 221 Your Miracle Brain (Carper), 340 Copyright © 2015 The McGraw-Hill Companies problem-solving, 331–332 reading, 205–211 reading outline, 208 reinforcement contract, 71 resistance to change, 428 resumé, 466 self-esteem inventory, 72 stress performance test, 367–368 summarize and teach, 207 team, 40 team relationships, 403 temperament, 39 test taking, 266–269 time management habits, 105 time wasters, 106 to-do list, 109 weekly planner, 110 World Sight Day, 35 Wright, Steven, 189 Write it down, 218 Writer’s block, 278, 291 Writing and speeches, 271–300 bibliography, 276, 282 checklist, 285 citing sources, 280–281, 282–283 evaluating online information, 286 final draft, 279–280 generating topic ideas, 274 great speeches, 191 importance, 272 online writing, 281 PowerPoint presentations, 289 www.mhhe.com/ferrett9e Index 491 Your School’s Resources Check your school’s Web site, look through the catalog, or go to student services to determine which resources are available, especially those that are of particular interest to you and your needs In the “Notes” section, include information such as location, office hours, fees, and so on These services are for you, so use them! Resource Notes Contact/phone/e-mail Activities/Clubs Office Adult and Re-entry Center Advising Center Alumni Office Art Gallery/Museum Bookstore Career Center/Employment Services Chaplain/Religious Services Child Care Center Cinema/Theater Computer Lab(s) Continuing Education Disability Center (learning or physical disabilities) Distance Learning Copyright © 2015 The McGraw-Hill Companies Financial Aid Health Clinic Honors Program Housing Center Information Center Intramural Sports Language Lab (continued) Resource Learning Center Library Services Lost and Found Math Lab Multicultural Center Off-Campus Housing and Services Ombudsman/Conflict Resolution Performing Arts Center Photography Lab Police/Campus Security Post Office/Delivery Services Printing/Copying Center Registration Office School Newspaper Student Government Office Study Abroad/Exchange Testing Center Copyright © 2015 The McGraw-Hill Companies Tutorial Services Volunteer Services Wellness and Recreation Center/Gymnasium Work-Study Center Writing Lab Other: Other: Other: Notes Contact/phone/e-mail ... Managing facilities Chapters 4, 5, 9, 11 Information: Acquires and Uses Information • Acquiring information Chapters 4, 5, 6, • Evaluating information Chapters 7, 8, • Organizing and maintaining information... are paying and what it costs to cut a class Be an active participant Show that you are engaged and interested by being on time, sitting in front, participating, asking questions, and being alert... Protecting Your Body 354 Sexually Transmitted Infections (STIs) 355 Birth Control 357 Understanding and Preventing Acquaintance Rape 357 TAKING CHARGE 360 CAREER IN FOCUS: PREVENTING STRESS AND