PLANNING ACADEMIC LIBRARY ORIENTATIONS CHANDOS INFORMATION PROFESSIONAL SERIES Series Editor: Ruth Rikowski (Email: rikowskigr@aol.com) Chandos’ new series of books is aimed at the busy information professional They have been specially commissioned to provide the reader with an authoritative view of current thinking They are designed to provide easy-toread and (most importantly) practical coverage of topics that are of interest to librarians and other information professionals If you would like a full listing of current and forthcoming titles, please visit www.chandospublishing.com New authors: We are always pleased to receive ideas for new titles; if you would like to write a book for Chandos, please contact Dr Glyn Jones on g.jones.2@elsevier.com or telephone ỵ 44 (0) 1865 843000 PLANNING ACADEMIC LIBRARY ORIENTATIONS Case Studies From Around the World Edited by KYLIE BAILIN BENJAMIN JAHRE SARAH MORRIS Chandos Publishing is an imprint of Elsevier 50 Hampshire Street, 5th Floor, Cambridge, MA 02139, United States The Boulevard, Langford Lane, Kidlington, OX5 1GB, United Kingdom Copyright © 2018 Kylie Bailin, Benjamin Jahre and Sarah Morris Published by Elsevier Limited All rights reserved No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or any information storage and retrieval system, without permission in writing from the publisher Details on how to seek permission, further information about the Publisher’s permissions policies and our arrangements with organizations such as the Copyright Clearance Center and the Copyright Licensing Agency, can be found at our website: www.elsevier.com/permissions This book and the individual contributions contained in it are protected under copyright by the Publisher (other than as may be noted herein) Notices Knowledge and best practice in this field are constantly changing As new research and experience broaden our understanding, changes in research methods, professional practices, or medical treatment may become necessary Practitioners and researchers must always rely on their own experience and knowledge in evaluating and using any information, methods, compounds, or experiments described herein In using such information or methods they should be mindful of their own safety and the safety of others, including parties for whom they have a professional responsibility To the fullest extent of the law, neither the Publisher nor the authors, contributors, or editors, assume any liability for any injury and/or damage to persons or property as a matter of products liability, negligence or otherwise, or from any use or operation of any methods, products, instructions, or ideas contained in the material herein Library of Congress Cataloging-in-Publication Data A catalog record for this book is available from the Library of Congress British Library Cataloguing-in-Publication Data A catalogue record for this book is available from the British Library ISBN: 978-0-08-102171-2 For information on all Chandos publications visit our website at https://www.elsevier.com/books-and-journals Publisher: Jonathan Simpson Acquisition Editor: Glyn Jones Editorial Project Manager: Lindsay Lawrence Production Project Manager: Swapna Srinivasan Designer: Miles Hitchen Typeset by TNQ Technologies CONTENTS List of Contributors Introduction Part I: ix xv Games Hole in One: Library Services on the Green Vicki M Palmer Passing Go: Utilizing Gamification to Introduce New Students to the Libraries 11 Charissa Powell, Daniel Ireton, Darchelle Martin, Ashley Stark and Ellen R Urton Breakout the Library: Using Escape Room Concepts to Teach and Assess the First-Year Library Orientation Experience 19 Ingrid Ruffin and Stephanie Miranda New Tactics for Orientation: Using Gamification to Connect and Engage Students 29 Fiona Salisbury, Ian Rossiter and Eng Ung Play Day at UTS Library: Engaging Students With Fun and Serious Play 41 Ashley England, Sophie Herbert and Jemima McDonald Orientation as Exploration: Video Game Training Modules as a Model for Learning by Discovery 51 Sarah Thorngate Connecting New Freshmen With the Library: People, Places, and Problem Solving 65 Veronica Bielat, George Zedan and Steven Remenapp v vi Contents Part II: Marketing & Promotion Supporting Student Retention and Success: Personal Librarian Program at the University of Victoria 77 David Boudinot, Bill Blair, Justin Harrison and Caron Rollins Welcome to the Library: Building a Social Orientation Campaign 87 Jessica Hagman 10 Building Community Through Festival: Library Orientation on the Quad 95 Jennifer L.A Whelan and Laura L Wilson Part III: Partnerships 11 Collaboration on a Grand Scale: Creating a High-Impact Educational Orientation Experience Through Campus and Library Partnerships 105 Anne C Behler, Emily Rimland and Megan Gilpin 12 Building Partnerships for Better Library Orientations 115 Crystal Goldman, Dominique Turnbow and Amanda Roth 13 Teaching Library and Legal Research Skills to First-Year Law Students: The Role of Library Tours and Exercises 125 Zita Szabo and Eleni Borompoka 14 The Big Red Ruckus @ Love: From Cooperation to Collaboration 135 Lorna M Dawes Part IV: Targeting Specific Audiences 15 Library Orientations for Resident Assistants 149 Dawn (Nikki) Cannon-Rech 16 Marhaba, Welcome: Orienting International Students to the Academic Library Meggan Houlihan and Beth Daniel Lindsay 159 Contents 17 Passport to Discovery: A Library Adventure vii 169 Courtney Seymour, Lindsay Bush, Gail Golderman and Robyn Reed 18 Designing a Library Orientation for First-Year Students With Disabilities Through the STEPS Program 179 Jamie L Goodfellow and Janice Galloway 19 Creating a Targeted Orientation Program for International Graduate Students 187 Rebecca L Tolley, Wendy C Doucette and Joanna M Anderson 20 “The Library Is Very Huge and Beautiful”: A Library Orientation for English Language Learners 195 Megan Hodge 21 Be All That You Can Be: Targeting Library Orientations to Military Cadets 205 Sarah LeMire, Stephanie J Graves and Zackary Chance Medlin 22 Introducing New International Students to Privilege in Information Access 213 Kayla Flegal, Tiffany Hebb and Kathryn C Millis Part V: Technology 23 Creating a Library Orientation Video for Distance, Regional, and Online Students 223 Leah Townsend 24 Creating and Sustaining Library Video Tours 233 Ariana Baker 25 Coming to a Screen Near You: Broadcasting Library Orientations 241 Ashley T Hoffman and Christina Holm 26 Interactive eLearning: Designing the Immersive Course-Integrated Online Library Orientation Matthew T Regan, Matthew LaBrake and Amanda Piekart-Primiano 249 viii Contents Part VI: Tours 27 Adding ADDIE to the Library Orientation Program at Singapore Management University Libraries 263 Rajen Munoo and Redzuan Abdullah 28 The Evolution of Eastern Kentucky University Libraries Orientations: Giving Students a LibStart to Student Success Through Library Engagement 273 Trenia Napier, Ashley J Cole and Leah C Banks 29 #FreshStart: Library Orientation @A Caribbean Academic Library 283 Jessica C Lewis, Genevieve A Jones-Edman and Quemar Rhoden 30 Hunger to Change the Game: Using Assessment to Continually Evolve a Library Orientation 293 Kylie Bailin, Benjamin Jahre and Sarah Morris 31 200 Students in 20 Minutes: Freshman Orientation Tours 303 Catherine Silvers 32 Passport to Academic Success: An Engaging, Active-Learning Library Orientation for New Students 313 Cynthia H Comer 33 Library Boot Camp: Scalable Basic Training for New Library Users 325 Rebecca Starkey, Julie Piacentine and Kaitlin Springmier 34 Pecha Kucha It: Everything You Need to Know About the Library in Six Minutes and Forty Seconds 335 Nicole Eva Thematic Index Subject Index 341 343 LIST OF CONTRIBUTORS Redzuan Abdullah Singapore Management University Libraries, Singapore Joanna M Anderson East Tennessee State University, Johnson City, TN, United States Kylie Bailin Lafayette College, Easton, PA, United States Ariana Baker Coastal Carolina University, Conway, SC, United States Leah C Banks Eastern Kentucky University, Richmond, KY, United States Anne C Behler Penn State University, University Park, PA, United States Veronica Bielat Wayne State University Library System, Detroit, MI, United States Bill Blair University of Victoria, Victoria, BC, Canada Eleni Borompoka University of Aberdeen, Aberdeen, Great Britain David Boudinot University of Victoria, Victoria, BC, Canada Lindsay Bush Union College, Schenectady, NY, United States Dawn (Nikki) Cannon-Rech Georgia Southern University, Statesboro, GA, United States Ashley J Cole Eastern Kentucky University, Richmond, KY, United States Cynthia H Comer Oberlin College, Oberlin, OH, United States Lorna M Dawes First-Year Experience Librarian, University of Nebraska, Lincoln, NE, United States Wendy C Doucette East Tennessee State University, Johnson City, TN, United States Ashley England University of Technology Sydney, Sydney, NSW, Australia ix Pecha Kucha It 339 realities not seem to be on students’ minds in those first few days We also know both from past experience and the literature that students entering university feel they can find all the information they need for their academic writing on the Internet, as that is often all they needed to in high school ( Jacobson & Mark, 2000) Because of this mindset, they are unlikely to think that they need the library for academics, and their initial interest may be in our study space, laptop rentals, or media collection But if we can slip in some information about academic sources, peer review, and research help while we extol the virtues of our beautiful views, hopefully they will remember the library when faced with their first research paper The good news is that after campaigning for several years by the Library and other departments on campus, NSO is returning to having concurrent sessions as part of the 2-day format The Library was invited to planning sessions for Fall 2017, and organizers have agreed to let the Library again have our own session Plans are in the works to reprise our Pecha Kuchaestyle presentation to provide students with fun facts about the Library that we hope will be memorable enough to them to remember when they are faced with the realities of academia We are looking forward to see if this format once again engages students, as it did years ago REFERENCES City of Lethbridge ( June 27, 2016) 2016 census results Retrieved from http://www lethbridge.ca/NewsCentre/Pages/2016Census.aspx Jacobson, T E., & Mark, B L ( 2000) Separating wheat from chaff: Helping first-year students become information savvy The Journal of General Education, 49(4), 256e278 Medicine Hat Public Library ( 2017) Pecha Kucha night Retrieved from http://mhpl shortgrass.ca/event/pecha-kucha-night Pecha Kucha (n.d.) Pecha Kucha 20 Â 20 Retrieved from http://www.pechakucha.org Saliba, P ( February 7, 2014) The library’s dead, long live the library Retrieved from http:// www.pechakucha.org/cities/markham/presentations/the-librarys-dead-long-live-thelibrary University of Lethbridge ( 2016) 2015/2016 fact book Retrieved from https://www.uleth ca/analysis/sites/analysis/files/fact_book_2015-2016.PDF University of Lethbridge Housing Services ( 2017) Our residences Retrieved from http:// www.uleth.ca/housing/our-residences This page intentionally left blank THEMATIC INDEX Games Chapter Palmer, 3e10 Chapter Powell et al., 11e18 Chapter Ruffin & Miranda, 19e28 Chapter Salisbury, Rossiter & Ung, 29e40 Chapter McDonald, England & Herbert, 41e50 Chapter Thorngate, 51e64 Chapter Bielat, Zeden & Remenapp, 65e74 Chapter 15 Cannon-Rech, 149e158 Chapter 20 Hodge, 195e204 Chapter 21 LeMire, Graves & Medlin, 205e212 Chapter 25 Hoffman & Holm, 241e248 Chapter 30 Bailin, Jahre & Morris, 293e302 Marketing & Promotion Chapter Powell et al., 11e18 Chapter Salisbury, Rossiter & Ung, 29e40 Chapter McDonald, England & Herbert, 241e428 Chapter Blair et al., 77e86 Chapter Hagman, 87e94 Chapter 10 Whelan & Wilson, 95e102 Chapter 11 Behler, Rimland & Gilpin, 105e114 Chapter 14 Dawes, 135e146 Chapter 23 Townsend, 223e232 Chapter 24 Baker, 233e240 Chapter 26 Regan, LaBrake & Piekart, 249e260 Chapter 27 Munoo & bin Abdullah, 263e272 Chapter 29 Lewis, Jones-Edman, Rhoden, 283e292 Chapter 30 Bailin, Jahre & Morris, 293e302 Chapter 32 Comer, 313e324 Chapter 33 Starkey, Piacentine & Springmier, 325e334 Chapter 34 Eva, 335e340 Partnerships Chapter Palmer, 3e10 Chapter Powell et al., 11e18 Chapter Hagman, 87e94 Chapter 10 Whelan & Wilson, 95e102 Chapter 11 Behler, Rimland & Gilpin, 105e114 Chapter 12 Goldman, Roth & Turnbow, 115e124 Chapter 13 Szabo & Borompoka, 125e134 Chapter 14 Dawes, 135e146 Chapter 15 Cannon-Rech, 149e158 Chapter 16 Lindsay & Houilhan, 159e168 Chapter 17 Seymour et al., 169e178 Chapter 18 Goodfellow & Galloway, 179e186 Chapter 19 Tolley, Doucette & Anderson, 187e194 Chapter 20 Hodge, 195e204 Chapter 21 LeMire, Graves & Medlin, 205e212 Chapter 22 Flegal, Hebb & Millis, 213e220 Chapter 27 Munoo & bin Abdullah, 263e272 Chapter 28 Cole, Napier & Banks, 273e282 Chapter 29 Lewis, Jones-Edman, Rhoden, 283e292 Chapter 31 Silvers, 303e312 Chapter 32 Comer, 313e324 Targeting Specific Audiences Chapter 12 Goldman, 115e124 Chapter 13 Szabo & Borompoka, 125e134 Chapter 15 Cannon-Rech, 149e158 341 342 Thematic Index Chapter 16 Lindsay & Houilhan, 159e168 Chapter 17 Seymour et al., 169e178 Chapter 18 Goodfellow & Galloway, 179e186 Chapter 19 Tolley, Doucette & Anderson, 187e194 Chapter 20 Hodge, 195e204 Chapter 21 LeMire, Graves & Medlin, 205e212 Chapter 22 Flegal, Hebb & Millis, 213e220 Chapter 23 Townsend, 223e232 Technology Chapter Ruffin & Miranda, 19e28 Chapter Salisbury, Rossiter & Ung, 29e40 Chapter McDonald, England & Herbert, 41e50 Chapter Thorngate, 51e64 Chapter Blair et al., 77e86 Chapter Hagman, 87e94 Chapter 11 Behler, Rimland & Gilpin, 105e114 Chapter 12 Goldman, Roth & Turnbow, 115e124 Chapter 13 Szabo, 125e134 Chapter 23 Townsend, 223e232 Chapter 24 Baker, 233e240 Chapter 25 Hoffman & Holm, 241e248 Chapter 26 Regan, LaBrake & Piekart, 249e260 Chapter 27 Munoo & bin Abdullah, 263e272 Chapter 28 Cole, Napier & Banks, 273e282 Chapter 29 Lewis, Jones-Edman, Rhoden, 283e292 Chapter 34 Eva, 335e340 Tours Chapter Palmer, 3e10 Chapter Bielat, Zeden & Remenapp, 65e74 Chapter 11 Behler, Rimland & Gilpin, 105e114 Chapter 12 Goldman, Roth & Turnbow, 115e124 Chapter 20 Hodge, 195e204 Chapter 24 Baker, 233e240 Chapter 27 Munoo & bin Abdullah, 263e272 Chapter 28 Cole, Napier & Banks, 273e282 Chapter 29 Lewis, Jones-Edman, Rhoden, 283e292 Chapter 30 Bailin, Jahre & Morris, 293e302 Chapter 31 Silvers, 303e312 Chapter 32 Comer, 313e324 Chapter 33 Starkey, Piacentine & Springmier, 325e334 Chapter 34 Eva, 325e334 Assessment Chapter Salisbury, Rossiter & Ung, 29e40 Chapter Thorngate, 51e64 Chapter Bielat, Zeden & Remenapp, 65e74 Chapter 11 Behler, Rimland & Gilpin, 105e114 Chapter 13 Szabo & Borompoka, 125e134 Chapter 23 Townsend, 223e232 Chapter 25 Hoffman & Holm, 241e248 Chapter 26 Regan, LaBrake & Piekart, 249e260 Chapter 27 Munoo & bin Abdullah, 263e272 Chapter 28 Cole, Napier & Banks, 273e282 Chapter 30 Bailin, Jahre & Morris, 293e302 Chapter 31 Silvers, 303e312 Chapter 32 Comer, 313e324 Chapter 33 Starkey, Piacentine & Springmier, 325e334 SUBJECT INDEX ‘Note: Page numbers followed by “f ” indicate figures, “t” indicate tables.’ A Academic allies, 287 departments, 115e116 librarian, 65, 95 success, 290e291 Academic Success Center, 65, 68e69 Accessibility, 122, 226, 333 Accessible learning department, 179 partnership development with, 181e182 and supporting students with disabilities, 181 ACRL Framework for Information Literacy, 214e215 Active learning, 45, 68 assessment games, 298e300 components of lecture-style instruction, 20 for educational games, 56 library orientation, 313e324 methods, 274 program, 326 stations, 164e165 Adaptation(s), 175e177, 329 idea, 218e220 passport to future, 177 ADDIE model See Analysis, design, development, implementation, and evaluation model (ADDIE model) Adobe Captivate software, 224e225 Adobe Premiere elements, 235e236 Adobe Spark, 229 Advance organizers, 57 Adventure-based game, 36 Advertising, 330 Agenda, 176e177, 190 Amazing Race, 196 creating, 196e198 library orientation, 201e202 summative evaluation, 182 Analysis, design, development, implementation, and evaluation model (ADDIE model), 250, 263 framing LibQuest using, 266e270 Analytics data, 91e92 Articulate Storyline, 249, 251 Assessment, 7, 34, 53, 56, 70e73, 99, 110e111, 138, 140e142, 163e164, 175, 209e210, 242, 245e247, 255e256, 265, 276, 293e302, 310 Data analysis, 16e17, 244e245 Debrief session, 99 Library Boot Camp, 331e332 library video tours, 238 methodology, 208 Muddiest point evaluation, 331e332 passport to academic success, 319e320 “postmortem” workshop, 270 social orientation campaign, 91 Attendance, 7e8, 54, 99, 106, 140e141, 143, 206, 332, 336e337 Authentic learning, 172e173 B Bb Ultra See Blackboard Collaborate Berkeley College, 249 Beta-testing, 22e23, 26 Bite-sized content presentation, 253 Blackboard, 254 broadcasting sessions with blackboard collaborate ultra, 242e243 Grade Center, 256e258 organization, 249e250 Blackboard Collaborate, 243, 245e247 Board games, 47 “Born digital” students, 276 343 344 Subject Index Brainstorm(ing), 30 game ideas, 65e66 presentation strategies, 207 session, 66 themes, 61 Breakout game, 21e22 Broadcasting library orientations, 241 C Call numbers, 108 Campus bookstore, 287 Campus collaboration, 161e162 See also Partnerships Caper designing, 22e23 Caribbean Academic Library, 283e284 Center for Teaching Excellence (CTE), 269 Central intelligence, 44e45 Cephalonian method, 160, 218 Choose Your Own Adventure, 12e13, 68, 245 Circulation staff, 164e165 Citation management software, 190 Classroom assessment techniques (CATs), 209e210 Clues, 197, 199 cryptic, 267, 267f Clue game, 155e157 Coastal Carolina University, 235 Cohort-based student groups, 210 Collaboration See Partnerships Communication(s), 37e38, 42, 55e56 plan, 267e269 Community assistants (CAs), 154e155 Contacting students, 191 Content, 190, 332 chunking, 267e269 Corps of cadets, 205e210 Course Reserves, 66, 170, 327, 331e333 Critical information literacy (CIL), 214 See also Information literacy (IL) Crowd management, 305 Cultural awareness, 159, 165 D Day of logistics, 198e199 Day-long cultural exchange, 191e192 Digital signage, 38 Disability Services, 66, 181 Discussion leaders (DLs), 116e117 Distance learners library orientation, 223, 230e231 Distance librarian, 224 DLs See Discussion leaders (DLs) Documentation, 56, 190 Donors, 109e110 Doodle, 310 E East Tennessee State University (ETSU), 187 Eastern Kentucky University (EKU), 273e274 Email, 3, 8, 79e83, 106, 191, 284, 297 EmailMeForm survey tool, 256e258 Employee burnout, 304e307 English language learners, 190 library orientation for, 195e196 adaptation for libraries, 201e202 day of logistics, 198e199 future directions, 201 lessons learned, 200e201 student and faculty feedback, 199e200 English Language Program (ELP), 195e196, 198e200 Enquiry escalation process, 267e269 Enrollment Services, 303e305 Equivalent full-time student load (EFTSL), 29e30 Errors-without-punishment principle, 60 Escape room concepts, 31e34, 37, 19e27 Evidence-based research, 161 incorporation, 160e161 Subject Index F Facebook, 38, 83e84, 88, 91e92, 289, 319 Facilitate partnerships, learning outcomes to, 108e109 Faculty coordinator, 120 feedback, 199e200 participants, 199e200 Fall Welcome campaign, 88e90, 89fe90f Feedback, 8, 14, 16, 22e23, 30, 34, 46, 48, 71e73, 82, 99, 110e112, 140e141, 160e161, 163, 184, 189, 252, 256, 269e270, 277, 307e309, 331 faculty, 199e200 formal, 120e121 informal, 73, 119e120 librarian, 82e83, 296 from school and staff, 130e131 solicit qualitative, 252, 256 student, 199e200, 209e210, 217e218, 290, 294e296, 319e320 video games, 57 First-time-in-college (FTIC), 303e304 First-Year Courses, 20e21, 236, 274e275 Dialogue (FYD), 161 Experience (FYE), 136e137, 159, 233, 263, 283 FYE/Library partnership, 116, 121e123 librarian, 138, 182, 303, 307e309 program, 115 program coordinator, 120e121 transitions staff, 140f Library Team, 179 Seminar program (FYS program), 108e109, 218e219, 293, 314 Firsteyear transfer students (TYE), 115 Free quiz tools, 45 “Freshman Friday”, 136e137 Freshman Orientation Week (FOW), 205, 208 345 presentation, 210 Freshmen, 8, 26, 98, 115, 119e120, 177, 266, 269, 333 Full-time enrollment (FTE), 241 FYE See First-Year Experience (FYE) FYS program See First-Year Seminar program (FYS program) G Game(s), 4, 11e12, 14, 16, 22e24, 31, 42, 54, 67, 96e97, 136e137, 174e175, 198, 208, 244, 270, 278, 293e302 See also Video games activities, 46e48 assessment game, 298e300 board games, 47 Clue game, 155e157 breakout, 21, 24e26 comments, 49 design, 13e14, 66e69 ERL mobile game platform, 33 Game room, 47 feedback, 48 game-based activity, 66 game-based learning strategies, 51e52, 56e60 advance organizers, 57 discovery principle, 57 errors without punishment, 57e59 feedback, 57 replay, 60 storytelling, 56 subset principle, 57 game-based library orientation, 65e66 interactive role-playing, 150e152 Library Trivia, 45 materials, 69e70 game card narrative, 70f toss game boxes created in-house, 71f Play Day, 42e43 Quest game, 35 Mission Possible game, 37 pop-up makerspace, 45e46 Rush Escape Games, 32 themed scavenger hunt, 43e45 346 Subject Index Gamification, 30e31, 66 communications, promotion, and incentives, 37e38 to connecting and engaging students, 29 game design, 13e14 goals, 12e13 learning experiences, 25 lessons learned, 15e17 marketing, 14e15 new tactics, 30e31 tour, 66e67 university orientation programs, 29 Gaming experience, 30 Google Forms, 54e56, 245 Graduate services, 187e188 Graduate workshop series, 188, 191 Graffiti board, 285, 319e320 Group study rooms, 66, 107, 197, 199, 327 H Handouts, 190, 276, 333, 336 flyer, 14e15 paper, 56 HBCU See Historically Black College (HBCU) Health insurance, 191e192 High-Impact Practices, 135e136 Historically Black College (HBCU), 154e155 Holy Cross college, 95 HTML, 54e56 HTML5 web languages, 33, 227 Human interactions, 213 Hunger Games, The (film), 294 I IL See Information literacy (IL) In-class instruction sessions, 82e83 Incentives, 37e38, 97, 99 participation, 217 Informal group activity approach, 73 Informal orientations, 188 “Information has value” concept, 214, 216 Information literacy (IL), 116e117, 131, 188, 233, 263, 273e274 ACRL Framework for, 214e215 interactive role-playing games as IL training, 150e152 skills, 21e22, 25 Instagram, 88, 91e92, 267e269, 301 Instant feedback/formative assessment, 60e61 Integrated Information Technology Services (IITS), 269 Interactive role-playing games as information literacy training, 150e152 Interlibrary loan, 95, 150e151, 176f, 189 Internal communications, 38, 139 International graduate students/ international students, 159, 162, 165, 188 in ETSU, 188e189 day-long cultural exchange, 191e192 expanding graduate services, 187e188 literature review, 188e189 planning session, 190e191 targeting international students, 189e190 in K-State, 12 in La Trobe University, 29e30 in NYUAD assessment, 163e164 campus collaboration, 161e162 cultural awareness, 165 incorporating evidence-based research, 160e161 library instruction, 162e163 about NYUAD and early orientation efforts, 159e160 staff training, 164e165 privilege in information access background, 213e214 discussion, 216e220 planning, 214e215 in UTS, 41 Subject Index in United States, 195 in VCU, 195e196 International Student Services and Programs office (ISSP office), 189 iPad iPad-based game, 52 raffle, 97 J JQuery mobile languages, 33, 54e56 K Kahoot tool, 45, 246 Kansas State University (K-State), 12, 14 “Keep talking and nobody explodes” game, 48 Kennesaw State University (KSU), 241 Kent State University Libraries (KSUL), 188e189 “Knowledge practice”, 215 L La Trobe University, 29e30 Lafayette College, 293 Law Report series, 127e128, 132 Law students, 125e134 LCC See Library of Congress Classification (LCC) Learning See also Interactive eLearning opportunity, 198 outcomes to facilitating partnerships, 108e109 Learning management system (LMS), 252, 254, 264e265, 327 Learning Services department, 116, 264 Lecture-style instruction, 20 Librarian(s), 78e79, 95, 109, 207e208, 224 See also Personal Librarian Program (PLP) feedback, 82e83 librarian-led tour-based orientations, 293 Library of Congress Classification (LCC), 108 347 Library anxiety, 8, 41, 52e53, 82, 116e117, 120e121, 135e136, 273e274, 276e277, 279e280 Library catalogs, 24, 43, 127, 173, 283, 326, 331e332 Library instruction, 20e21, 25e26, 95, 109, 131, 150, 162e164, 166, 176e177, 187e188, 224, 235e236, 238, 277e279 course-integrated, 325 experience, 170 room, students, 175 Library orientation See Orientation Library Top 10, 327 Library’s instruction policy, 233 Library/libraries, 68e69, 87, 96, 130, 144, 182, 190, 219e220 adaptation for, 201e202 departments, 309 exercise character, 128 rating, 132e133 students in action, 128e130 game design, 53 Open House, 108e109 research project, 233 resources, 77e78 for First-Year Students, 162e163 staff, 164e165 supervisors, 109 survey, 130 system, 65 use, 290e291 website, 5, 22, 45, 79e81, 153, 225, 227, 230, 268e269 Link integration, 55 LMS See Learning management system (LMS) Logistics, 319, 327e329 day of, 329 Longwood University, 348 Subject Index M Makerspace, pop-up, 45e46 Marketing, 14e15, 78e79, 143, 224, 236, 289 See also Promotion Materials, 190 game, 69e70 Media Center, 316 Media server, 227 Military cadets, 210 Mini tour, 107, 108f Mission Possible game, 35e37, 37f Multilevel process, 269 Multimedia, 60, 234e235 Multimodal instruction, 55 MySQL database, 33 N “Name That Tune” game, 140, 141f Networks, 89e90 comparing engagement by, 92 New Student Orientation (NSO), 180, 303, 308e309, 335e336, 338e339 New York University Abu Dhabi (NYUAD), 159e161 and early orientation efforts, 159e160 Library orientation program, 165 NorQuest College, 223e224 North Park University, 52 O “O-week” program, 29, 37, 325 Oberlin College, 313e314 Office of FYE, 161e162 Office of Student Research (OSR), 4e8 Office of Student Services and Development (OSSD), 284, 288e289, 291 Ohio University, 87 Online conversations, 87e88 Online library tour, 127, 234 Online orientation, 223, 225, 227f, 228e229 Online tutorials, 224e225, 233 Open House, 106 application, 110 evolution, 105e106 Oral communication skills, 197 Orientation, 52, 82e83, 88e89, 115, 189e190, 214, 218e219, 224, 257f, 258 broadcasting, 241 English language learners, 195e204 evolving, 117e118 as exploration, 53e61 international students assessment, 163e164 campus collaboration, 161e162 cultural awareness, 165 incorporating evidence-based research, 160e161 library instruction, 162e163 staff training, 164e165 law students, 125e134 on Quad, 97e100 for resident assistants, 149e152 clue game, 156e157 keeping momentum, 152e153 outside of library, 154e156 Zombie game, 153e154 students with disabilities, 179e186 students from underserved communities, 169e178 targeting to military cadets, 205e212 as training module, 52e53 university orientation programs, 29 video creation, 225e229 village library booth, 288 Orientation Student Mentors, 305, 309 P Paper booklet, 44 Paper plane throwing competition, 47 Partnerships, 8e9, 32, 38e39, 42, 105e114, 115e126, 132, 135e146, 149, 156, 161e162, 169, 179e180, 200, 205e206, 217, 249e250, 267e269, 274e275, 288, 291, 308, 314 See also Collaborations accessible learning through first-year library team, 181e182 Subject Index developing library scavenger hunt, 118e119 evolving library orientation, 117e118 evolving partnership, 116e117 formal feedback, 120e121 freshmen vs transfer students, 119e120 institutional setting, 115e116 practices, 121e123 with Residential Hall Association, 154e155 technology, 119 Passport activity, 170, 173, 313 Pecha Kuchaestyle session, 336e338 Peer-Reviewed Instructional Materials Online (PRIMO), 258 Personal Librarian Program (PLP), 77, 80t, 228e229 Personalization, 191, 235, 253 Physical library space, 35, 154e155, 225e226, 249, 265 Physical promotion, 38 Pikmin game, 51e52 Planning, 214e215 using logic model, 138f for maximum engagement, 139 process, 290 season process, 96 session, 190e191 contacting students, 191 content, agenda, handouts, and materials, 190 personalization, 191 for sustainability, 141e142 PollEverywhere, 246 Pop-up makerspace, 45e46 Portability, 55 Postcards home, 108 PR staff See Public relations staff (PR staff) PRIMO See Peer-Reviewed Instructional Materials Online (PRIMO) Printing/photocopying, 327 Privilege, power, and diversity (PPD), 213e214, 217, 219e220 Problem-based learning approach, 266e267 349 Project Information Literacy, 77e78 Project management, 121, 284 Projective identity, 52e53 Promotion, 34, 37e38, 42, 78e79, 81e82, 138, 227e228, 296e298, 319, 338e339 PSA See Public service announcement (PSA) Public relations staff (PR staff), 109e110 Public service announcement (PSA), 118 Q Qualtrics, 244e245 QR (Quick Response) Code, 276, 287 Quest game, 35 Quiz, 256 assessment game, 298e300 community on BuzzFeed, 197 grades, 249e250 online, 129e130, 162e163 R RAs See Resident assistants (RAs) Reading games, 47 Real-world problem-based learning, 266e267 Receptions, 188e189 Reference transactions, 333 Research assistance, 95, 297e298 Resident assistants (RAs), 149 library orientations, 149e150 clue game, 156e157 interactive role-playing games as IL training, 150e152 keeping momentum, 152e153 orientation outside of library, 154e156 Zombie game, 153e154 “Reunion”, 175 RFID technology, 44e45 Rich text formatting (RTF), 244 S Savannah State University (SSU), 154e155 Scaffold, 214e215 350 Subject Index Scalability of game, 61 Scavenger hunt, 43e44, 87e88, 118e119, 120f, 175e176 Scheduled tours, 285e287 School of Law, 125e126, 132 Selfie station, 321 Semester-long orientation schedule, 274e275 Semiotic domains, 52e53 Service members, 205e208 Shared library experience, 162e163, 165 Sheridan College, 179 SignUp Genius, 305, 310 Singapore Management University, 263 Skype, 79 Social media, 38, 87e88, 289 communication, 88 Facebook, 38, 83e84, 88, 91e92, 289, 319 Instagram, 87, 91e92, 267e269, 277, 289 Twitter, 38, 83e84, 88e89, 91e92 Youtube 360 degree videos, 48 Social networking sites, 92 Social orientation campaign, 87e94 Social strategies, 91e92 Socrative tool, 45 gathering assessment data with, 245e247 Spaces, 118, 234, 254 library, 275 study, 127 tours, 325e326 Sponsorship, 38 Sprout Social for scheduling, 91 Spy games theme, 44e45 Staff training, 164e165 Staffing, 60, 329, 332 Station movement plan, 305, 306t Stolen data, 44e45 Storyboarding, 252, 267e269 Storyline, 251e252, 255, 258 Storytelling, 56 Student affairs benefits and methods of partnering with, 180 Student-centered orientation program, 192e193 Student-learning objectives, 275 Students, 67e68, 77e79, 199e200, 234 in action, 128e130 feedback, 163, 199e200, 219, 290 learning from experience, 131e132 and library staff meeting, 127e128 services, 181 time maximization, 307e308 veterans, 205e206 Style and plagiarism, 190 Subject guides, 118, 224 Summative assessment, 65e66, 71, 72f Sustainability planning for, 141e142 video, 236e238 T Table tennis, 47 “Talking heads and tour” approach, 160 Tarot, 48 TAs See Teaching assistants (TAs) Tasks model, 54 Teaching assistants (TAs), 116e117 Team building, 183 Team leader, 197 Team size, 60 Team-building activity, 329 Technical Services staff, 319 Technical staff, 109 Technology, 20, 33, 54e56, 60e61, 77e78, 87e94, 110, 119, 129, 181, 226, 242e243, 273, 335e340 assumptions about students’ use of, 291 solution, 122 technology-enabled tools, 266e267 transferability, 61 Texas A&M University, 206 Textbook reserves, 66, 69e70 Time/timing, 60 for change, 315 management, 191e192 time-consuming process, 237 Tours, 4, 30, 67, 81, 87e88, 96, 107, 117e118, 125e134, 173, 234, 293e298, 325e326 of building, students, 170 Subject Index gamified tour, 66e67 library school organizing tours, 126e127 students and library staff meeting, 127e128 QR code, 67 route, 320 Train-the-trainer session, 116e117 Transfer students, 119e120 Transferability, 21, 38e39, 61, 219e220 Transition Programs, 136 Transportation, 191e192 Treasure hunt, 287e288 See also Scanger hunt Trivia, 42, 45, 332 Twitter, 38, 83e84, 87, 89, 91e92 U University of California, San Diego (UCSD), 115, 119 University of Chicago, 325 University of Lethbridge, 335 University of NebraskaeLincoln (UNL), 136e137 University of North Florida (UNF), 303 University of Technology Sydney (UTS), 41 See also Play Day at UTS Library University of Tennessee Knoxville (UT), 19e20 University of the West Indies (UWI), 283 University of Victoria (UVic), 77 User interaction, 253 351 Video games, 56 See also Game(s) library orientation as training module, 52e53 Video production, 235e236 Video sustainability, 236e238 Video tour, 234e238 Virginia Commonwealth University (VCU), 195 Virtual identity, 53 Virtual orientation, 249 Virtual reality, 48 Vive, 48 W Walking tours, 285 Wayne State University, 65 Web framework, 60e61 Website, 55, 81 libraries, 22 online, 310 Socrative, 246e247 “Wheel of Fortune” activity, 321 Whiteboards, 5, 189e190, 331 Workshop, 128e129, 136e137, 161e164 Writing Center, 6e7, 16, 68e69, 176e177, 316te318t X Xbox Kinect, 48 Y Youtube 360 degree videos, 48 V Z Video camera, 235 Video design, 234e235 Zombies, 21, 152e154 This page intentionally left blank ... and Planning Academic Library Orientations Sarah Morris Published by Elsevier Limited ISBN 978-0-08-102171-2 All rights reserved https://doi.org/10.1016/B978-0-08-102171-2.00001-5 Planning Academic. .. introduces staff members and library services, and library procedures Orientation also should motivate students to return to the library and hopefully reduce library anxiety Library instruction and... introducing students to the library instead of their comprehensive IL education This book gathers case studies from around the world to create a guide for planning academic library orientations in various