T ransforming L ibraries to S erve G raduate S tudents Edited by Crystal Renfro and Cheryl Stiles Association of College and Research Libraries A division of the American Library Association Chicago, Illinois 2018 The paper used in this publication meets the minimum requirements of American National Standard for Information Sciences–Permanence of Paper for Printed Library Materials, ANSI Z39.48-1992 ∞ Library of Congress Cataloging-in-Publication Data Copyright ©2018 by The Association of College & Research Libraries, a division of the American Library Association All rights reserved except those which may be granted by Sections 107 and 108 of the Copyright Revision Act of 1976 Printed in the United States of America 1 2 3 4 5 22 21 20 19 18 Cover design by Aajay Murphy C ontents Acknowledgements xv Introduction Section xvii ONE SIZE DOES NOT FIT ALL Services by Discipline, Degree, and Delivery Method Chapter Understanding Graduate Students Examining the Nature of Their Distinct Library Needs Lelia June Rod-Welch Understanding the Graduate Student  The Graduate Student and the Library  Conclusion and Further Reading  10 Notes 11 Bibliography 13 Chapter Clearing a Pathway to Success Online Graduate Students and Promoting Library Resources 17 Samantha Harlow and Kelly McCallister Introduction 17 Role of the Library  18 UNCG 19 Appalachian State University (ASU)  19 Accessing Students  20 Connecting in Virtual Space  21 Webinars 23 Reference and Consultations  26 Instruction and Tutorials  27 Conclusion and Recommendations  28 Notes 29 Bibliography 30 Chapter Serving Art and Design Graduate Students 31 Ellen Petraits Introduction 31 Phase One: Initial and Exploratory Research  32 iii iv Contents  Phase Two: Intermediate or Research Formulation 36 Phase Three: Sustained and Guided Research toward the Graduate Thesis  37 Conclusion 38 Notes 38 Bibliography 38 Chapter The Accidental Librarian Instructor Teaching a Graduate Research Course 41 Anne Shelley Introduction 41 Course Development  42 Instructional Methods and Strategies  44 Time Management  48 Contrast between Semesters  49 Conclusion 50 Note 50 Bibliography 50 Chapter Academic Librarians as Advocates to the Professoriate “Pipeline Problem” 51 Joy M Doan and Melissa A Rassibi Introduction 52 Academic Librarians’ Role in Graduate School Preparation 53 Pipeline Gap to the Professoriate  53 ACRL Documentation and Interactive Learning as a Road Map for Graduate Information Literacy 54 HSI Pathways to the Professoriate  54 Oviatt Library Collaboration with HSI  55 Strategic Exploration Session  55 Scholarship as Conversation/Authority Is Constructed and Contextual  56 Information Has Value Workshops  57 Conclusion 60 Notes 60 Bibliography 61 Chapter Serving the Professional Graduate Student Health Sciences Julie Evener 63 Contents v Resources 64 Instruction 68 Post-professional Graduate Students  71 Conclusion 71 Notes 72 Bibliography 73 Chapter From Entrepreneurs to Executives 77 Supporting Graduate Business Students in the Library Jordan Nielsen Introduction 77 The Modern MBA Student  78 Specialized Master’s Degrees, Specialized Needs 79 Learning by Doing  80 Conclusion 81 Notes 83 Bibliography 83 Chapter Library Services and Resources in Graduate-level Social Work Education 85 Margaret Bausman, John Pell, and Adina Mulliken Engaging Graduate-Level Social Work Students  85 Teaching Social Work Students Systematic Approaches to Literature Review  87 Two Information Areas with Needs Unique to Social Work 90 The Ever-Evolving Information Universe  93 Apps and Websites  95 Conclusion 96 Chapter Reflective Information Literacy Empowering Graduate Student Teachers 103 Anne-Marie Deitering, Hannah Gascho Rempel, and Tim Jensen Testing Assumptions  104 Listening to and Learning from Graduate Students 105 Teaching the Teachers  107 Notes 109 Bibliography 110 vi Contents  Chapter 10 Serving STEM Graduate Students 113 Jean L Bossart Science Research  113 Technology Innovations  115 Engineering Applications  117 Mathematics and Statistics  119 Tapping into Information Science  119 Conclusions 120 Notes 121 Bibliography 122 Chapter 11 Reading-Writing Groups for Chemistry Graduate Students 125 A Three-Year Experiment in Finding the Interesting Thing Sara Scheib and Amy Charles Writing, Even in Science  125 Long Seasons for Science, Short Seasons for Writing 126 At the Writing University  128 Just Doing It  128 The Pilot RWG  129 Ending the Pilot and Branching Out  133 Starting a STEM RWG  134 Barriers to Successful STEM RWGs  135 Hold on Loosely, but Don’t Let Go  136 Notes 136 Bibliography 137 Chapter 12 Providing Innovative Library Services to STEM Graduate Students 139 Karen Stanley Grigg, Sarah H Jeong, and Nina Exner Introduction 139 Advanced Searching Skills  141 Journal Clubs and Research Groups  142 Grants 143 Supporting Researchers in Finding Data Sets  147 Data Management  149 Citation Management Tools  149 Scholarly Communication  150 Conclusion 151 Contents vii Acknowledgements 151 Notes 151 Bibliography 153 Section LIBRARIAN FUNCTIONS AND SPACES TRANSFORMED TO MEET GRADUATE STUDENTS’ NEEDS 155 Chapter 13 Designing Responsive Spaces for Graduate Student Populations 157 A Case Study Scott Collard Introduction 158 Background 158 Getting to Know Our Graduate Students  160 Results: What We Learned about Our Graduate Students 164 Putting the Plan into Action  168 Assessing Results  169 Conclusion 170 Notes 170 Bibliography 171 Chapter 14 From Mop Closets to Sunny Spaces 173 Multifaceted Data Collection in Graduate Workspace Design Jonathan D Schwarz, Mandy L Havert, and Jessica N Kayongo Background and History  174 Data Collection Prior to Planning and Design  177 Post-construction Data Collection and Assessment 182 Lessons Learned  185 Notes 185 Bibliography 186 Chapter 15 A Graduate Room with a View 187 The Old versus New Graduate Study Space and the Future Lisa Thornell Introduction 187 The Original Graduate Student Study Room (March 2016–August 2017)  188 viii Contents  Relocation 189 The “New” Relocated Graduate Student Study Space (September 2017–TBD)  189 Student Needs  190 Individual Student Voices  191 Future Partnerships  192 Conclusion: The View from Here  193 Notes 194 Bibliography 194 Chapter 16 Training STEM Students in LaTeX 197 Tammy Stitz Introduction 197 What Is LaTeX?  199 Why Training Should Be a Library Service  201 Development of the Workshop Series  202 Differences in Behavior of Students in the Classroom and Those Online  206 Difficulties  207 Conclusion 208 Notes 208 Bibliography 209 Chapter 17 CartoShop Inviting Interdisciplinary Research through GIS Mapping Workshops 211 Erika Jenns and Theresa Quill About Scholars’ Commons  211 About CartoShop  212 Promotion/Outreach 213 Who Comes to CartoShop?  214 Impact 216 Appendix 17A: Sample Flyers Promoting the Cartoshop Miniseries  218 Chapter 18 The Digital Identity of Graduate Students 221 Juanjo Boté The Digital Identity of Graduate Students  222 The Written Blog as a Starting Point  223 Generalized Social Network Sites  224 Scholarly Social Networks  225 The First Steps of Creating a Digital Identity  226 Contents ix Technical Skills and Training to Use Social Media Networks 227 The Graduate Library’s Role  228 Steps for Any Social Network Site  230 Some Thoughts on Online Reputation  231 Conclusion 231 Notes 231 Bibliography 233 Chapter 19 Using Citation Managers to Connect with Graduate Students 235 Greg R Notess Introduction 235 Outreach and Appeal  237 Teaching the Unknown: Digital Object Identifiers and Style Numbers  238 Google Scholar  238 Issues and Potential Problems  239 Conclusion 240 Notes 240 Bibliography 241 Chapter 20 Makerspaces Empowering Graduate Student Research 243 Morgan Chivers Why Make Such a Big Deal about Makerspaces? 243 Academic Library Makerspaces Are an Invaluable Campus Resource  247 Much More Than Machines: Makerspaces Are Humans Helping Humans  248 Case Study: UTA FabLab  249 Looking Forward  252 Notes 252 Bibliography 253 Chapter 21 Interlibrary Loan and Serving Graduate Students 255 Jennifer Salvo-Eaton Introduction 255 Literature Review  256 Interlibrary Loan as a Bridge  257 Building Bridges: A Case Study at an Urban-Serving Public Research University  266 When the Only Constant Is Change 431 tions to the equipment and resource offerings that COGS has funded It makes a significant impact when presenting an application for funding to COGS to be able to say that this request stems directly from the recommendations of graduate students With COGS funding, FSU Libraries was able to provide specialized software like GIS and transcription programs that the library would not otherwise be able to offer based on board member recommendations COGS also funded ideas from the advisory board that librarians would not have thought of The result of a discussion of the difficulty in covering surcharges for audiovisual equipment when presenting at conferences was two portable projection kits with flexible loan periods for graduate students presenting at conferences or other venues that lacked presentation equipment In addition to tangible items, the graduate student advisory board has led to the creation of events focused on graduate students or their interests One theme often seen in the literature about graduate students is a sense of feeling isolated within their department, cut off from students elsewhere in the university Our board members raised this issue often and recommended the library as a good place to address the feeling, as we are located centrally on campus and serve the broader university community To provide graduate students an opportunity to meet other students informally, FSU Libraries began hosting a social for graduate students and postdocs in our main library This has become one of the most popular events that the library hosts, so popular that the Graduate School now cosponsors the event with the libraries, allowing us to add a second social in the science library The advisory board has also helped FSU librarians shape policies and spaces to best fit graduate student needs Recent renovations to the main library halved the number of individual study rooms available to graduate students Previously these study rooms had been checked out to graduate students on a semester basis While some students used their assigned room regularly, librarians found that many used theirs sporadically or as a storage location so as not to have to carry heavy books around campus Desiring to increase usage of these valuable spaces, librarians planned to turn all of the individual study rooms into short-term spaces available for four hours at a time When the matter was raised with the advisory board, however, the members pointed out that this model would not meet the unique needs of students taking exams Qualifying or comprehensive exams in many departments last up to a week During this time, the students need a quiet place where they can work for the day, leave their materials in situ overnight, and come back in the morning to pick up where they left off In light of this feedback, librarians set aside some rooms that can be reserved for two weeks at a time These rooms have been very popular, with a waiting list developing early each semester 432 CHAPTER 34 Conclusion The graduate student advisory board at FSU Libraries has helped librarians hear directly from students about what their work entails and the challenges they face Input from board members has allowed librarians to shape library services and resources to most effectively address needs on the FSU campus In the future, as online and distance programs continue to grow at FSU, the convener may seek out board members based at other campuses or completing their degrees remotely to include this unique viewpoint of library services and resources Graduate student needs are constantly changing An advisory board of graduate students has proven to be a valuable communication tool to keep up with these changing needs and practices The investment of time and resources to maintain the board has returned meaningful dividends in terms of outcomes within the library and strengthened partnerships across campus Notes Florida State University, Office of Institutional Research, “2016 Fact Sheet,” accessed December 15, 2017, http://www.ir.fsu.edu/facts.aspx See Gloria Colvin, “The Scholars Commons: Spaces and Services for Faculty and Graduate Students,” Florida Libraries 53, no (2010): 6–10 See Kirsten Kinsley et al., “Graduate Conversations: Assessing the Space Needs of Graduate Students,” College and Research Libraries 76, no (September 1, 2015): 756–70, https://doi.org/10.5860/crl.76.6.756 Amy Deuink and Marianne Seiler, The Library Student Advisory Board ( Jefferson, NC: McFarland, 2009), 28–29 Erin Dorney, “Students as Stakeholders: Library Advisory Boards and Privileging Our Users,” In the Library with the Lead Pipe, February 6, 2013, http://www.inthelibrarywiththeleadpipe org/2013/students-as-stakeholders-library-advisory-boards-and-privileging-our-users/ Candace R Benefiel, Wendi Arant, and Elaine Gass, “A New Dialogue: A Student Advisory Committee in an Academic Library,” Journal of Academic Librarianship 25, no (1999): 111–13; Deuink and Seiler, The Library Student Advisory Board; Ashley Pillow, “Put SLACers to Work for Your Library: The Student Library Advisory Committee at Loyola University-New Orleans,” College and Research Libraries News 68, no 10 (November 2007): 642–43; Deborah Schander, “Student Advisory Councils,” AALL Spectrum 16, no (2012): 7–8; Ameet Doshi, Meg Scharf, and Robert Fox, “The Role of Student Advisory Boards in Assessment,” Evidence Based Library and Information Practice 11, no (2016): 34–38 Benefiel, Arant, and Gass, “A New Dialogue”; Beth Daniel Lindsay and Ilka Datig, “Friends with Benefits: Fostering Community in an Academic Library with a Student Advisory Group,” in Innovative Solutions for Building Community in Academic Libraries, ed Sheila Bonnand and Mary Anne Hansen, Advances in Library and Information Science (Hershey, PA: Information Science Reference, 2015), 56–72 Amy Deuink and Marianne Seiler, “Students as Library Advocates: The Library Student Advisory Board at Pennsylvania State-Schuylkill,” College and Research Libraries News When the Only Constant Is Change 433 10 11 12 13 14 15 16 17 18 67, no (2006): 18–21; Pillow, “Put SLACers to Work for Your Library”; Lindsay and Datig, “Friends with Benefits.” Doshi, Scharf, and Fox, “The Role of Student Advisory Boards in Assessment.” Deuink and Seiler, The Library Student Advisory Board Lindsay and Datig, “Friends with Benefits.” Doshi, Scharf, and Fox, “The Role of Student Advisory Boards in Assessment.” Lindsay and Datig, “Friends with Benefits,” 61 Benefiel, Arant, and Gass, “A New Dialogue,” 111 Benefiel, Arant, and Gass, “A New Dialogue.” Pillow, “Put SLACers to Work for Your Library.” Kinsley et al., “Graduate Conversations,” 765 Deuink and Seiler, The Library Student Advisory Board Bibliography Benefiel, Candace R., Wendi Arant, and Elaine Gass “A New Dialogue: A Student Advisory Committee in an Academic Library.” Journal of Academic Librarianship 25, no (1999): 111–13 Colvin, Gloria “The Scholars Commons: Spaces and Services for Faculty and Graduate Students.” Florida Libraries 53, no (2010): 6–10 Deuink, Amy, and Marianne Seiler “Students as Library Advocates: The Library Student Advisory Board at Pennsylvania State-Schuylkill.” College and Research Libraries News 67, no (2006): 18–21 ——— The Library Student Advisory Board: Why Your Academic Library Needs It and How to Make It Work Jefferson, NC: McFarland, 2009 Dorney, Erin “Students as Stakeholders: Library Advisory Boards and Privileging Our Users.” In the Library with the Lead Pipe, February 6, 2013 http://www.inthelibrarywiththeleadpipe.org/2013/students-as-stakeholders-library-advisory-boards-and-privileging-our-users/ Doshi, Ameet, Meg Scharf, and Robert Fox “The Role of Student Advisory Boards in Assessment.” Evidence Based Library and Information Practice 11, no (2016): 34–38 Florida State University, Office of Institutional Research “2016 Fact Sheet.” Accessed December 15, 2017 http://www.ir.fsu.edu/facts.aspx Kinsley, Kirsten, Rachel Besara, Abby Scheel, Gloria Colvin, Jessica Evans Brady, and Melissa Burel “Graduate Conversations: Assessing the Space Needs of Graduate Students.” College and Research Libraries 76, no (September 1, 2015): 756–70 https://doi org/10.5860/crl.76.6.756 Lindsay, Beth Daniel, and Ilka Datig “Friends with Benefits: Fostering Community in an Academic Library with a Student Advisory Group.” In Innovative Solutions for Building Community in Academic Libraries Edited by Sheila Bonnand and Mary Anne Hansen, 56–72 Advances in Library and Information Science Hershey, PA: Information Science Reference, 2015 Pillow, Ashley “Put SLACers to Work for Your Library: The Student Library Advisory Committee at Loyola University-New Orleans.” College and Research Libraries News 68, no 10 (November 2007): 642–43 Schander, Deborah “Student Advisory Councils.” AALL Spectrum 16, no (2012): 7–8 A bout the E ditors Crystal Renfro is the Graduate Engineering Librarian for Kennesaw State University She was one of the founding members of the Faculty Engagement Department at Georgia Institute of Technology Library This department was one of the first of its kind, focusing all services on graduate students and faculty She owns the Personal Knowledge Management for Academia & Librarians blog (academicpkm.org), and was a 2008 ALA Emerging Leader She has published in the Journal of Academic Librarianship, C&RL News, Reference Services Review, and was a book chapter contributor to Library Collection Development for Professional Programs: Trends and Best Practices (2013), to highlight only a few of her publications She is a peer-reviewer for the Journal of Academic Librarianship Cheryl Stiles is the Director of the Graduate Library at Kennesaw State University and a Professor of Library Science She has focused her career in academic libraries for the past twenty plus years In 2005, she became the first KSU librarian dedicated exclusively to serving the needs of graduate students Since that time she has overseen the growth of the KSU Graduate Library.  In 2013 she started a professional mentoring program for the library system and during 2016-2017 she coordinated a yearlong professional writing program As a member of the Board of Directors of the Georgia Writers Association and a member of Georgia’s Writers Registry, she has published numerous scholarly articles, poems, and creative nonfiction essays, and she has completed all coursework for a doctorate in English from Georgia State University About the Authors Rebecca Barham is the subject librarian for the College of Visual Arts and Design and a member of the LRSS Department, University of North Texas Rebecca assists with the graduate student Eagle Thesis and Dissertation Boot Camps Margaret Bausman, LCSW-R, MSLIS, is an assistant professor on the faculty of the Hunter College Libraries, where she serves as the Head of the Social Work and Urban Public Health Library Prior to this, Ms Bausman worked as a clinical and administrative social worker for a dozen years in children’s mental health services 435 436 About the Authors As a liaison to the University of Florida’s College of Engineering, Jean L Bossart, Associate Engineering Librarian, University of Florida, assists graduate students with research, data support, and citation management For faculty and students, she performs searches for patents, standards, and codes In addition, she investigates and integrates creative technologies, such as 3-D printing and scanning, into the STEM discipline library services Ms Bossart has bachelor’s and master’s degrees in engineering and is a Florida licensed professional engineer Juanjo Boté is an assistant professor at the Faculty of Library and Information Science at the University of Barcelona He has extensive experience in training for the integration of new technologies He is the coordinator for Postgraduate Social Media Content His current research agenda focuses on social media education, productivity on research methodology, and digital preservation Amy Charles, Research Support Coordinator, Department of Chemistry, University of Iowa, is a science writer and adjunct writing professor and is a graduate of the Iowa Writers’ Workshop Morgan Chivers graduated from San José State University (2011) after spending a full decade earning four simultaneously conferred degrees and five minors: BA history, BA global studies, BFA photography, and BFA spatial arts, with minors in anthropology, music, religious studies, German, and environmental studies UT Arlington’s glass program lured this Californian to Texas; Morgan earned an MFA in glass/intermedia (2015) with conceptually rooted, experimental artwork often involving digital fabrication He joined the FabLab team shortly thereafter as a technician and now serves as FabLab Librarian and Artist in Residence, helping train student staff to assist learners with output on digital fabrication equipment, providing creative direction for student staff service learning projects, serving as liaison to the Art + Art History Department, and integrating experiential making into curriculum across campus in the quest to cultivate an interdisciplinary approach to learning in contemporary academia Scott Collard is the Head of Specialized Research Services and Social Sciences at New York University He is the coordinator of the NYU Libraries Graduate Student Working Group, which plans and implements services and space improvements focused on graduate student communities Scott received his MSLIS from the University of Illinois, Urbana-Champaign, and an MA in general studies in the humanities (early American history and literature) from the University of Chicago He is a past chair of the Educational and Behavioral Sciences Section (EBSS) of the Association of College and Research Libraries His re- About the Authors 437 search focuses on library research services, in particular the changing landscape of library services in higher education, the formation of partnerships with IT and other actors in service development, and library support for the research enterprise across global locations Kyrille DeBose, Head, Veterinary Medicine Librarian, and Liaison to Animal Sciences, Virginia Tech, is an associate professor at Virginia Tech She served as the College Librarian for Natural Resources and Environment and Animal Sciences from 2005 to 2017, and in July 2017, she was appointed to serve as the Head, Veterinary Medicine Library, and Liaison to Animal Sciences As a liaison librarian for over a decade, she has extensive experience conducting in-person and online instructional sessions related to all facets of information literacy for several disciplines in the life sciences In 2016, she led the library’s Data Literacy and Consulting Working Group (DLCWG) to work on the creation of the GRAD 5024 Data Management Skills course In the spring of 2017, she served as the lead instructor for the first offering of this one-credit, online course for graduate students Anne-Marie Deitering cofacilitates the library/Writing GTA Teach-the-Teacher model at Oregon State, and has taught many other TAs and new instructors Sarah Dick, the University Copyright Officer and Graduate School Librarian, Illinois State University, is embedded in the Graduate School Office and works closely with students to review potential copyright concerns and obtain permissions as necessary She also works closely with the Director of Graduate Studies to facilitate topical library workshops and develop cross-campus collaborations Joy M Doan is a tenure-track faculty member at California State University, Northridge (CSUN), and a Research, Instruction, and Outreach Librarian in the Oviatt Library Her research interests include active student learning, topics on inclusion and diversity, and institutional research and grants Wendy Doucette is an assistant professor and the Graduate Research and Instruction Librarian at East Tennessee State University She is the lead instructor and developer of the Sherrod Library Graduate-Level Academic Workshop series and an embedded librarian for the Graduate School’s Thesis and Dissertation Boot Camp She holds an MS in library and information science from Florida State University and a PhD from Stanford University Her research interests center on 360-degree literacy, problem-based learning, visual literacy, and international graduate students 438 About the Authors Julie Evener is the Director of Library Services at the University of St Augustine for Health Sciences, which exclusively offers graduate degree programs in the health sciences She has a bachelor’s degree from Flagler College and a master of library and information science degree from the University of South Carolina and is currently pursuing an education doctorate (EdD) in higher education leadership from Walden University Julie has been working with graduate health sciences students for almost ten years Nina Exner, Research Data Librarian, Virginia Commonwealth University, has more than twenty years of experience as a practicing librarian As the Research Data Librarian at Virginia Commonwealth University, she supports research literacy, data literacy, and managing research studies She concentrates on graduate student and faculty support through teaching, consultation, scholarly communications, and collaboration with sponsored research professionals Her own research interests center around the organizational and information effects on developing researchers Susan R Franzen is the Nursing and Health Sciences Librarian at Milner Library, Illinois State University As an embedded librarian who values interdisciplinary teaching and collaboration, she works closely with faculty within her liaison groups to provide quality education for both undergraduate and graduate students Her research interests include information literacy, embedded librarianship, and flipped instruction Karen Stanley Grigg, Science Liaison Librarian, University of North Carolina at Greensboro, is the liaison to the departments of Biology, Chemistry and Biochemistry, Computer Science, Psychology, Physics and Astronomy, Environmental and Sustainability Studies, and Nanosciences She provides instruction to graduate and undergraduate students in her disciplines, including specialized workshops for graduate students for research tools, thesis and dissertation literature review consultations, and data management and bibliographic management tool assistance Samantha Harlow is the Online Learning Librarian at University of North Carolina Greensboro (UNCG) She works in collaboration with librarian liaisons of all UNCG online graduate programs, including working as the direct liaison to the graduate departments Public Health Education and Kinesiology Mandy L Havert works actively with graduate students on behalf of the Hesburgh Libraries, University of Notre Dame, to connect them with services and to provide a conduit for communication between the students and the libraries About the Authors 439 As the graduate outreach services librarian, she facilitates advisory panels and surveys to gather feedback She has an MLS from Indiana University and a BA in history from Ball State University Hélène Huet is the European Studies Librarian at the George A Smathers Libraries, University of Florida She holds a PhD in French and Francophone Studies from the Pennsylvania State University At UF, Hélène oversees many international collections and collaborates on a variety of projects, from creating exhibits to organizing conferences She also helps facilitate undergraduate and graduate students’ research through library instruction sessions and workshops As a digital humanist and the Vice-Chair of the Florida Digital Humanities Consortium (FLDH), a collective of institutions in Florida that seeks to promote an understanding of the humanities in light of digital technologies and research, she is particularly interested in studying how digital tools can help facilitate student and faculty research Marcela Y Isuster is an academic librarian at McGill University in Montreal, Canada She currently works with graduate students in education, kinesiology, Hispanic studies, and Italian studies Her interest in digital scholarship and alternative methods of publication has helped her develop library programming to support her students Erika Jenns is the Engagement Consultant for the Southern Tier Library System, where she develops educational opportunities for forty-eight member library directors, provides web development and design support, and oversees marketing of system services In her former role as the Scholarly Engagement Librarian at Indiana University, Erika coordinated and facilitated an array of workshop programming for graduate students in the Scholars’ Commons, a technology-rich dynamic space that stimulates scholarly conversation, interdisciplinary exchange, and intellectual discovery Tim Jensen is assistant professor and Director of Writing at Oregon State University, where he teaches courses in rhetorical theory, composition pedagogy, and environmental writing His scholarship has appeared in Composition Forum, The Journal for Aesthetics and Protest, and The Megarhetorics of Global Development His current book project, Ecologies of Guilt in Environmental Rhetorics, provides a framework for navigating complicity in a collective environmental crisis that is global in scope and unprecedented in scale Sarah H Jeong, Research and Instruction Librarian for Science, Wake Forest University, has fifteen years of experience as the Research and Instruction Li- 440 About the Authors brarian for Science and the liaison for graduate students, postdoctoral scholars, and faculty in the Biology, Chemistry, and Physics departments at Wake Forest University She is the subject specialist responsible for course-integrated research instruction, research metrics consultation, thesis and dissertation literature research consultation, reference management assistance, and collection management in her designated liaison areas Nastasha E Johnson is an assistant professor of library science and Physical and Mathematical Sciences Information Specialist for Purdue Libraries She is the chair of the graduate service committee, known as GRIP, for the library system Helen Josephine was Head of the Terman Engineering Library at Stanford University from 2007 to 2017 In this role, she developed outreach services to support the graduate students and faculty in the nine departments within the School of Engineering These services included new graduate student orientation events, library open house events, workshops on scholarly tools for bibliographic management, finding funding and LaTeX collaboration, as well as the annual Gear Up for Research Day event Jessica N Kayongo is the sociology librarian at the University of Notre Dame, and, in this role, she provides library instruction and library research assistance to graduate students in sociology and manages the library’s sociology resources and collections In addition, she chairs the Hesburgh Library renovation steering committee and has interfaced with Notre Dame graduate students at large through renovation planning She has a JD from the University of Nebraska-Lincoln, an MA in library science from the University of Wisconsin-Madison, and a BA in sociology from South Dakota State University Lora Leligdon is a Physical Sciences Librarian at Dartmouth College, in Hanover, New Hampshire In this role, she acts as the liaison to the departments of Physics and Astronomy and Chemistry, serves on the Open Dartmouth Working Group, and coleads the library’s data management initiative She supports graduate students throughout the research and scholarly communication life cycles, through education, workshops, consultations, and strategic programming and events Kelly McCallister is the Non-Traditional Student Librarian/Assistant Professor at Appalachian State University She has over twelve years of academic experience providing library resources and services to online undergraduate and graduate students About the Authors 441 Jo Monahan is a member of the LRSS Department, University of North Texas, and provides research assistance to education graduate students with their coursework and literature reviews She also supports UNT’s Career Connect Department related to e-portfolios Adina Mulliken, MLS, MS, is an assistant professor at Hunter College Libraries, where she is a Social Work Librarian Previously, she was a Social Work Subject Librarian at Syracuse University for twelve years Jordan Nielsen is the business and entrepreneurship librarian at Rutgers, the State University of New Jersey His current research interests include business information literacy and the development of spaces and services in libraries for entrepreneurs, including research commercialization and business accelerator programs He has recently published articles in the Journal of Business and Finance Librarianship and Evidence Based Library and Information Practice journal Jordan holds a master of business administration and a master of science in information sciences from the University of Tennessee Greg R Notess is Faculty and Graduate Services Librarian and a professor at Montana State University He has been writing, speaking, and consulting about internet information resources and search engines since 1991 A three-time Information Authorship award winner, he is the “Search Engine Update” columnist for Online Searcher Greg is the author of several books, including Screencasting for Libraries, Teaching Web Search Skills: Techniques and Strategies of Top Trainers, and Government Information on the Internet An internationally known conference speaker on search engines and other internet topics, Greg has spoken at conferences such as Internet Librarian, Online Information, Web Search University, the Special Libraries Association Annual Conference, and international meetings in London, Tel Aviv, Oslo, Stockholm, Paris, Pretoria, Montreal, Copenhagen, Sydney, Zagreb, and several locations in India Greg has consulted for several major (and minor) search engines Erin O’Toole is the subject librarian for the College of Science and a member of the Library Research Support Services Department (LRSS), University of North Texas She coordinates the Proposal Preparation Workshops and provides graduate workshops on reference managers and other library resources John Pell, MSEd, MLIS, is an assistant professor and librarian at Hunter College and has published on library assessment, taxonomy development, and approaches to teaching systematic literature search methods 442 About the Authors Ellen Petraits is Coordinator of Graduate Library Instruction at Rhode Island School of Design, where she teaches research workshops for graduate students across sixteen disciplines Her research involves studying the intersections of creative practice, art and design research, pedagogy, and art librarianship William Poluha is a Liaison Librarian for Astronomy, Physics, and Statistics in the Sciences Technology Library at the University of Manitoba William coordinates outreach and provides information literacy instruction to graduate students He also represents the libraries on the Faculty of Graduate Studies programming committee and the Department of Student Advocacy’s Academic Integrity Committee for graduate students Beth Posner is the Head of Library Resource Sharing at the Graduate Center of the City University of New York In this position, she serves graduate students as both an interlibrary loan specialist and a reference librarian She works with library resource sharing organizations, including ALA RUSA STARS, the Rethinking Resource Sharing Initiative, and the IDS Project She also writes about interlibrary loan services and is the editor of a 2017 book, Library Information and Resource Sharing: Transforming Services and Collections Theresa Quill is the GIS and Maps Librarian in the Social Sciences Department, Indiana University Libraries Theresa leads workshops for graduate students on digital mapping tools, provides reference related to the map collection and geospatial data, and is the library liaison to the Geography Department Melissa A Rassibi is a Reference and Instruction Librarian in the Oviatt Library at California State University, Northridge (CSUN) Her research interests include student success and universal design in higher education Hannah Gascho Rempel has coordinated Oregon State University Libraries’ graduate student workshop series for a decade; has researched and written on graduate student needs; and cofacilitates the library/Writing GTA Teach-theTeacher model Dr Leila June Rod-Welch  is the  Outreach  Services  Librarian and associate professor at the University of Northern Iowa (UNI) She coordinates the development, delivery, and assessment of outreach initiatives aimed at educating students, faculty, staff, and the public about library services, resources, and events Her research is in the area of outreach to underserved populations such as international students, English language learners, graduate students, military science students, and veterans She was a 2014 ALA Emerging Leader She has over forty About the Authors 443 publications and presentations She is the Convener of Academic Library Services to Graduate Students Interest Group and Incoming Convener of Academic Library Services to International Students Interest Group Jen Salvo-Eaton is the Head of Resource Sharing and Graduate Student Services for the University Libraries at the University of Missouri-Kansas City (UMKC) Since joining UMKC, she has significantly transformed the university’s interlibrary loan service, which fulfills over 18,000 student and faculty requests annually In 2016, she was named Outstanding New Librarian by the Missouri Library Association She is the principal investigator for a grant, funded by the Amigos Library Services Opportunity Award, to create a digital and physical display of the library’s writing resources within the university writing center’s satellite location She helped established the UMKC Graduate Writing Initiative, a campus-wide effort to improve and maintain the quality of graduate student writing by providing workshops, online research, and personalized help In addition, she conducts research on library user behavior, interlibrary loan use, and resource sharing practices Since 2012, Abby Scheel, Interim Director of Graduate Student and Faculty Services, Humanities Librarian, Florida State University Libraries, has worked in the Scholars Commons, a department in FSU Libraries whose mission is to support the work of graduate students and faculty She has coordinated graduate student outreach for three years, including convening the libraries’ Graduate Student Advisory Council Sara Scheib, Sciences Reference and Instruction Librarian, University of Iowa Libraries, works extensively with graduate students in the sciences, providing instruction and consultations on literature searching and reviews, citation management and bibliometrics, scholarly communication, and research data management Jonathan D Schwarz is Assistant Director of Institutional Research in the Office of the Provost at the Massachusetts Institute of Technology While pursuing his doctorate in sociology, he was the graduate student representative to the Hesburgh Library renovation steering committee at Notre Dame He has a PhD in sociology from the University of Notre Dame, an EdM from the Harvard University, and an AB from Wabash College David Schwieder is Political Science Librarian and Coordinator of Humanities and Social Science Data Services at the George A Smathers Libraries, University of Florida He holds a PhD in political science and an MS in library and 444 About the Authors information science from the University of Illinois at Urbana-Champaign His professional interests focus on instruction in all facets of information literacy and the research process and advancing the use of social science theory and multivariate statistical methods in LIS research Jennifer Sharkey is an associate professor and the Head of the Information Use and Fluency Department at Milner Library, Illinois State University In this role, she oversees teaching and learning initiatives within Milner Library She serves as a liaison to several programs and departments across campus, including the Graduate School Her research interests encompass curriculum/instructional design, pedagogy, assessment, and using technology to enhance learning Anne Shelley is currently the scholarly communication librarian and music librarian at Illinois State University in Normal, Illinois As liaison to the School of Music, Shelley provides reference, instruction, and collection development services to approximately 300 undergraduate and sixty graduate students and sixty-five faculty and staff Shelley previously held librarian positions at the University of Minnesota and the University of Iowa She has a bachelor’s degree in music education and master’s degrees in library and information science and arts technology Former head of the LRSS Department, University of North Texas, Susan Smith is now the director of library services at the Trinity River Campus of Tarrant County College She sees her strengths as finding opportunities for the library to integrate on campus while providing motivation and support to librarians and others in the library to provide inventive services for student success Marie Speare is a Liaison Librarian for Chemistry and Microbiology in the Sciences Technology Library at the University of Manitoba Marie has been involved with graduate student outreach activities for many years She currently offers workshops to all graduate students on different reference managers and in other areas of research support, including author profiles and alerting services Tammy Stitz is the Associate Professor, Bibliography, Applied Sciences Librarian at the University of Akron She provides services to engineering and computer science graduate students through research consultations, course-integrated library instruction, targeted library workshops for thesis and dissertations, reference management workshops, and LaTeX workshops Mandy Swygart-Hobaugh is the Team Leader for Research Data Services, a Data Services Librarian, and the Sociology Librarian at Georgia State Universi- About the Authors 445 ty She holds an MLS from Indiana University and an MS and PhD in sociology from Purdue University Lisa Thornell is the Student Engagement and Outreach Librarian at the DiMenna-Nyselius Library at Fairfield University She has an MLIS from Long Island University Lisa’s role at Fairfield includes reference, instruction, managing the Personal Librarian program for first-year students, cochairing the new Student Library Advisory Board, marketing, library orientations, and planning other workshops and programming for undergraduate and graduate students ... undergraduates as opposed to graduate students. 1 Graduate students, as a library user group, have historically not seen the same amount of study as for undergraduate students. 2 This has begun to. .. collections, and spaces for graduate students The conference was discussed in the April 2017 College and Research Libraries News article Transforming Libraries to Serve Graduate Students: Trends and... also offer support to the Graduate Library On April 1, 2016, the KSU Graduate Library hosted a conference entitled Transforming Libraries for Graduate Students Originally intended to be a regional