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VIETNAM ACADEMY OF SOCIAL SCIENCES GRADUATE ACADEMY OF SOCIAL SCIENCES NGUYEN THI LA MANAGEMENT OF BUILDING SCHOOL CULTURE AT NATIONAL ACADEMY OF PUBLIC ADMINISTRATION SUMMARY OF DOCTORAL DISSERTATION IN EDUCATION MANAGEMENT Hanoi – 2019 The dissertation was completed at GRADUATE ACADEMY OF SOCIAL SCIENCES Science instructor: Associate Professor Ph.D Nguyen Thi Mai Lan Reviewer 1: Associate Professor Ph.D Dang Quoc Bao Reviewer 2: Associate Professor Ph.D Duong Thi Hoang Yen Reviewer 3: Associate Professor Ph.D Le Minh Nguyet The dissertation is protected before the Doctoral Protective Dissertation Council, held at the Graduate Academy of Social Sciences At….:… , on…./…./2019 The dissertation can be found at: National Library Library of Graduate Academy of Social Sciences LIST OF SCIENTIFIC WORKS OF THE AUTHOR Nguyen Thi La (2018), Current situation of relevance of cultural values at National Academy of Public Administration, Social Psychology magazine No 042018 Nguyen Thi La (2018), Current situation of school culture management at National Academy of Public Administration, Social Psychology magazine No 05-2018 Current situation of building school culture at National Academy of Public Administration, Social Psychology magazine No 01 - 2019 INTRODUCTION Urgency of the topic The dissertation topic is studied by the following reasons: Firstly, deriving from roles of the school culture and management of building the school culture in the sustainable development of the Academy The school culture affects all aspects of school activities in general and the Academy in particular In the current context, the management of school culture building plays a very important role because the positive and healthy school culture will help the school's educational goals to be effective and durable Participating in the school culture is the responsibility of all members of the school, including the important role of leaders and managers, they are the subjects of shaping and developing the school culture, from determining the vision, mission, goals of the school to planning and implementing, directing, examining, evaluating the process of building the school culture to make the school management more convenient and effective Secondly, deriving from the Party's perspective on building and developing the school culture and the target of higher education and training in Vietnam in the current period The 9th Plenum of the 11th National Assembly issued Resolution No 33-NQ/TW on the building and development of Vietnamese culture and people to meet the requirements of sustainable development of the country, which clearly indicates that about thr education sector, cultural education is required to create people who both have virtue and talent to serve the country The Law on Higher Education 2012 also sets the goal of higher training and education in Vietnam today is to educate and train people to develop comprehensively and people of science and technology development period to serve the sustainable development of the country Thirdly, deriving from the position and role of the National Academy of Public Administration in administrative reform in Vietnam today The National Academy of Public Administration is a special public non-business unit within the system of higher institutions with the function of training and retraining officials, public servants and employees on state management, training human resources to serve the administrative reform In 60 years of construction and development, the National Academy of Public Administration has constantly risen, overcome many difficulties, challenges and well performed assigned tasks The institute is the leading unit, a driving force for the development of training and retraining of public officials and employees for the public sector According to the Decision No 163/QD-TTg dated January 25, 2016 of the Prime Minister approving the project of training cadres, civil servants and civil servants in the period of 2016-2025, orienting to build the National Academy of Public Administration to become a training and fostering center for leaders and managers at regional level This is a great mission of the Academy In order for that mission to be realized, the Academy leaders need to clearly define their vision, goals and solutions to develop the Academy in general; to manage school culture building at the Academy in particular and to affirm its role and position in the system of high institution as well as in the state administrative reform process in our country today There have been a number of researches at home and abroad in terms of different aspects in the study of school culture in general and university culture in particular However, research on the management of school culture building at the National Academy of Public Administration has not been mentioned Because of the above explanations, the dissertation focuses on "Management of building school culture at National Academy of Public Administration" with the desire to find solutions to improve the management of school culture building at the National Academy of Public Administration aims to contribute to the training and maintenance of a contingent of qualified public officials and employees in service of the requirements of administrative reform and innovation in education and training management in Vietnam today Research purposes and tasks of the dissertation 2.1 Research purposes On the basis of theoretical research and assessment of the status of school culture building and management of the school cultural building, the Academy proposed a number of solutions to manage the school culture building at the National Academy of Public Administration, contributing to improving the effectiveness of school culture building management at the National Academy of Public Administration in the current period 2.2 Research tasks - Overview of research on school culture building and management of school culture building - Building of theoretical basis for management of building school culture at higher institutions - Survey, analysis, assessment of the status of management of building school culture at the National Academy of Public Administration and factors affecting this activity - Proposal of some solutions to improve the management of building school culture at the National Academy of Public Administration - Testing of solutions for managing the school culture building at the National Academy of Public Administration and experimentation of a number of solutions at a unit of the Academy to clarify the feasibility and effectiveness of the proposed solution Research object and scope of the dissertation 3.1 Research subject: Management of school culture building at the National Academy of Public Administration 3.2 Research scope 3.2.1 Limitation of scope of research contents The dissertation focuses on researching and managing the school culture at the National Academy of Public Administration according to the organizational culture approach and access to management functions 3.2.2 Limitation of research area The dissertation investigates the actual situation of management of school culture building at: the National Academy of Public Administration; Sub-academy of the Academy in Ho Chi Minh City; Sub-academy of the Academy in Hue; Sub-academy of the Academy in the Central Highlands 3.2.3 Limitation of the object of investigation and survey of the dissertation The total number of objects participating in the practical survey of the dissertation is 523 people, including: Education managers; lecturers; students of the National Academy of Public Administration in Hanoi; Sub-academy of the Academy in Ho Chi Minh City; Sub-academy of the Academy in Hue; Sub-academy of the Academy in the Central Highlands 3.2.4 Limitation of subjects of management There are many subjects participating in the management of school culture building at the National Academy of Public Administration such as: Directors, Deputy Directors, leaders of subacademies, faculties, departments and unions, functional units in the system of the National Academy of Administration However, in this research, the main subject is the Director of the Academy and other subjects are coordinating subjects 3.2.5 Limitation of scope of time: From 2014 -2018 (The period that the Academy transformed from a unit under the Ho Chi Minh National Academy of Politics to a unit under the Ministry of Home Affairs) 3.2.6 Experimental organization: The experimental organization of the solution is only carried out in one unit of the Academy, the Faculty of Text and Administrative Technology Methodology, research methods 4.1 Methodology The dissertation is studied based on the following approaches: - Approaching organizational culture: The school culture of the National Academy of Public Administration is a form of organizational culture Therefore it bears the characteristic of organizational culture Elements of school culture of the Academy is also structured as an organizational culture, including values that create material culture and spiritual culture - Approaching management functions: The management of school cultural building by the management subject is carried out through the basic functions of management In addition, the dissertation is also approached in terms of systems, interdisciplinary views and access to practical research 4.2 Research methods Methods of studying texts and documents; Investigation method by questionnaire; Observation method; In-depth interview method; Test Method; Methods of processing data by mathematical statistics 4.3 Research question The implementation of this dissertation is to answer the following research questions: 1) What is the research of management of school culture buidling accessible from scientific perspectives? What is the rationale for managing the school culture building? 2) What is the current status of management of school culture building at the National Academy of Public Administration? Does it have advantages and shortcomings? What are factors affect the management of school culture building at the National Academy of Public Administration? 3) What solutions should be taken to improve the effectiveness of management of school culture building at the National Academy of Public Administration? 4.4 Research hypodissertation In universities and institutes in Vietnam today, the management of school culture building has not been highly effective If applying the functional management method to manage the school culture building at National Academy of Public Administration through proposing a system of solutions to ensure synchronization, practicality and feasibility, it will maintain and develop the academy's culture of stability and sustainable development New contribution to the science of the dissertation The dissertation builds a theoretical framework to research and manage the construction of school culture of higher institutions Including the system of conceptual tools such as: Culture; Organizational culture; School culture; School culture at universities; School culture at academy; School culture building at academies; Management; Management of school culture building at academies The dissertation deeply analyzes the theoretical issues and characteristics of the school culture at academies, building of the school culture at academies and especially based on a coordinated approach to organizational culture and management functions that form the theoretical framework for managing the school culture building and factors affecting the management of school culture building The dissertation also described quite clearly the general picture of the state of school culture at the National Academy of Public Administration with specific characteristics of the National Academy of Public Administration, where training and retraining of State officials and employees; Current situation of the level and results of building and managing the school culture building at the National Academy of Public Administration Evaluating and indicating the status of the influence of subjective and objective factors on managing this activity Based on the results of theoretical and practical research, the dissertation proposes management solutions to build school culture at the National Academy of Public Administration The proposed solutions when conducting the assay were assessed as necessary and feasible at a high level The proposed solutions can be applied to the management of school culture building at the National Academy of Public Administration in the current period, contributing to the development of the National Academy of Public Administration to become the academy for training and retraining of high quality human resources for administrative science and state management of the country The theoretical and practical significance of the dissertation 6.1 In theory Research results of the dissertation will contribute to supplement some basic theoretical issues on management of school culture building at higher institutions and are scientific bases to be able to conduct further research in the field of educational management in Vietnam today 6.2 Practical significance The dissertation will be a reference to help leaders manage the school culture building at higher institutions, especially the National Academy of Public Administration, where training and retraining of administrative cadres, civil servants and officials This is also a useful reference for studying, teaching and learning about the school culture at higher institution Structure of the dissertation In addition to the introduction, conclusion, recommendations, list of documents, appendices, the dissertation consists of chapters Chapter Overview of management of school culture building at higher institutions Chapter Argumentative basis on the management of school culture building at higher institutions Chapter research results of school culture building management current situation at the National Academy of Public Administration Chapter Solutions of completing the management of building school cuture in National Academy of Public Administration Chapter OVERVIEW OF MANAGEMENT OF SCHOOL CULTURE BUILDING AT HIGHER INSTITUTIONS Research projects at home and abroad on management of school culture building can be divided into the following main directions: - Studies on school culture of higher institutions - Studies on school culture building of higher institutions - Studies on management of school culture building of higher institutions Through the analysis of the above studies, some comments can be drawn as follows: Overview of research situation in the world and in Vietnam shows that: School culture issue, school culture building and management of school culture building in general have been interested by many researchers Up to now, there have been a number of studies of different authors on this issue This demonstrates the urgency, topicality, theoretical meaning and practical significance of the research problem The research focuses on research on the school culture and school culture building and school culture development studied by the authors in the world In particular, in-depth study of concepts, structures, roles, manifestations, steps of construction and measures to build school culture, factors affecting school culture in general and school culture at universities in particular Studies in Vietnam mainly focus on three approaches: (1) Studying the school culture from an organizational perspective; (2) Studying the school culture at universities from the perspective of psychological education; (3) Studying the school culture at universities from modern management theory (building assessment tools) The studies focusing on the management of school culture building at higher institutions are not very much; some domestic and foreign authors have studied the school culture at universities in general; however, for academics, the school culture is mainly integrated when researching on office culture, public culture, Party culture The research results of the authors on the above research directions are very important in both theoretical and practical aspects In terms of theory, the above studies have contributed to clarifying some theoretical issues about the management of school culture building at higher institutions (concepts, management contents, factors affecting management of school culture building at universities in general), research approaches to management of school culture building at higher institutions Although there have been a number of research projects on management of school culture building, the researches which are in-depth and systematic about this issue at higher institutions, especially for an administrative academy with the function of training and retraining public officials, civil servants and public employees such as the National Academy of Public Administration in Vietnam, is very little Especially the research on concepts, characteristics, contents, functions to manage the school culture building, the situation and the factors affecting the management of school culture building as well as solutions management of school culture building at the National Academy of Public Administration is still an open issue Therefore, it is necessary to study the management of school culture building at the National Academy of Public Administration Chapter ARGUMENTATIVE BASIS ON THE MANAGEMENT OF SCHOOL CULTURE BUILDING AT HIGHER INSTITUTIONS 2.1 Arguments about school culture 2.1.1 Related basic concepts - Culture: Culture is determined in this research as follows: Culture is all material and spiritual values created by human and transmitted through generations, ruling thoughts, attitudes and actions of individuals in the community - Organizational culture: Organizational culture is presentd as follows: Organizational culture is all the material and spiritual values created by members in the organization during the organization establishment and development process and transmitted through generations in order to maintain and promote the organization - School culture: The dissertation gives a conception that: School culture is the system of edagogically material and spiritual values created by members of the school organization for the purpose of education and training in the school - School culture at universities: In this dissertation, the school culture of universities is presented as follows: School culture at universities is the system of material and spiritual values built by the school managers, lecturers, students and serving staffs for the purpose of serving the higher education of the university - School culture at academies: School culture at academies is the system of material and spiritual values built by managers, lecturers, students for the purpose of serving the education of a higher institution in general and serving the research and improvement upon managers in particular to meet civil service requirements 2.1.2 Characteristics of the school culture at academies Firsly, the school culture of academies has characteristics of the highly complex organizational culture Secondly, the school culture of academies shows standards in culture values of governing bodies Thirdly, the school culture of academies attaches to operational theories and practices that academy is in charge of 2.1.3.Constituents of school culture at academies Approaching opinions of Edgar H Schein (2004), Le Hien Duong (2009) we determine constituents of school culture at academies include material and spiritual factors a Material cultural values of academies, includes: logo, sign, slogan, landscape, symbol, signboard, instruction diagram, images of the building architecture, space, means of transportation, equipment b Spiritual cultural values of academies, include: mission, vision, working motto, working process, procedures, faith and hope of members, core values, leadership, management, communication, behavior culture 2.2 Arguments of school culture building at academies 2.2.1 Related basic concepts - School culture building: On the theoretical basis of Edgar H Schein (2004); Kashner (1990); Peter Smith (2005); Pham Quang Huan (2007); Nguyen Thi Minh Nguyet (2014); Le Thi Oanh (2018), the dissertation author determines the concept of school culture building as follows: School culture building is the positive impacting process of leaders, managers and members in the school to adjust and built new material, spiritual values for those no longer appropriate, promote appropriate and good material and spiritual values of the school in order to improve the education and training quality - School culture building at academies Because academy is also a form of school in the university system, on the basis of research on school culture buidling at universities, combining with researches on academy specific characteristics, we consider that: School culture building at academies is the positive impacting process of leaders, managers and members of the academy to adjust inappropriate material and spiritual values and maintain, promote appropriate and good material and spiritual values of the academy in order to improve the education, training, fostering and scientific research quality of the academy Note-worthy points here are: Firsly, school culture building at academies is the processs of adjustments for material and spiritual values inappropriate to the education improvement, training and fostering quality of academies Secondly, school culture building at academies is the process of maintaining, promoting material and spiritual values appropriate and good to the education improvement, training and fostering quality of academies 2.2.2 Contents of school culture building at academies Contents of school culture building at academies must be directed to constituents of academy material and spiritual values The details are as follows: a For material cultural values at academies: Adjusting, removing inappropriate material values and maintaining, promoting values appropriate to the improvement of education, training and fostering quality of academies b For spiritual cultural values at academies:Adjusting, removing inappropriate spiritual values and maintaining, promoting spiritual values appropriate to the improvement of education, training and fostering quality of academies 2.2.3 Steps of school culture building at academies On the basis of 11 steps of building the organizational culture by Julie Heifetz & Richard Hagberg, steps of school culture building at academies are presented as follows: Firstly, researching the environment and influencing factor to plan an academy development strategy appropriate to the future Secondly, determining core values as the foundation for the success of academy model of each member unit Thirdly, building the vision – an ideal picture in the future – goals to reach Fourthly, assessing the current culture and determining cultural factors that need changes Fifthly, focusing on research, proposal of solutions and the way to narrow the gap among current cultural values and the future planed ones Sixthly, determining roles of the academy leadership in guiding for changes and promoting the organizational cultures at academies Seventhly, drafting a specific and detailed plan or action plan for each member unit and subordinate units, which is appropriate to time conditions and other resources to enable the implementation of that plan Eighthly, popularizing the change demands, the vista of the future for the whole cadres, lecturers and students as well as serving employees to share together Ninthly, having specific solutions to assist units to be aware clearly of specific obstacles, difficulties of changes; from that point, encouraging individuals to bravely quit the old bad habits and accept the hardness to have more positive changes Tenthly, institutionalizing, modeling and consolidating, continually improving the cultural change in member units and subordinate units; Eleventhly, regularly assessing the organizational culture at academies and establishing new standards and new values bringing characteristics of the era 2.3 Arguments on the management of school culture building at academies 2.3.1 Management and management functions 2.3.1.1 Management concept: This research determines the management concept as follows: Management is the purposeful impacts of managers on the managed object through management functions, management contents and management methods to implement the predetermined goals 2.3.1.2 Management function Also based on theories of above mentioned authors, we determine the management functions in a cycle including: - Planning; - Performance organization; - Direction, cooperation for the performance; - Inspection and assessment 2.3.2 Management of school culture building at academies 2.3.2.1 The concept of management of school culture building at academies From the analysis of concepts built above such as culture, school culture, school culture building at higher institutions, the dissertation builds a concept of the management of school culture building at academies as follows: The management of school culture building at academies is purposeful impacts of academy leaders, managers through functions such as planning; performance organization; direction, cooperation and inspection, assessment on the school culture building to adjust inappropriate material and spiritual values; maintaining and promoting material and spiritual values appropriate and good to the training, fostering and researching activities of academies 2.3.2.2 Contents of management of school culture building at academies Based on the approach to organizational culture and management functions, the disseration deternubes contents off school culture building at academies as follows: a) Planning the school culture building at academies - Planning the material value building at academies: is presented throught removing or adjusting material values inappropriate to the current academy culture; Building new material values and promoting material values appropriate to the school culture at academy Those material values are: Logo, sign, slogan, landscape, symbol, signboard, instruction diagram, images of the building architecture, space, means of transportation, equipment serving for training and scientific research - Planning the spiritual value building at academies: is presented throught removing or adjusting spiritual material values inappropriate to the current academy culture; Building new spiritual values and promoting spiritual values appropriate to the school culture at academy Those spiritual values are: mission, vision, working motto, working process, procedures, faith and hope of members, core values, leadership, management, communication, behavior culture leaders, lectures and students b) Organization of the school culture building at academies Based on the school culture building plans, the academy leaders effectively organize plans to build school culture according to the predetermined goals Whether the plans are put into practice or not; whether the plans are implemented effectively or not depends on the plan organization and implementation The performance organization of school culture building at academies focuses on removing or adjusting material and spiritual values inappropriate to current academy culture; Building new values and promoting of material and spiritual values appropriate to the school culture at academies The performance organization of the school culture building at academies needs to clearly define the role and position of leaders and managers; role and position of the person in charge of performing; role and position of the coordinator for the performance The content of performance organization of management of the school culture building at academies is mainly performed on some following activities: Announcing the plan to individuals, organization performing the school culture building Assigning specific tasks of school units, departments and individuals who participating in the school culture building Establishing coordination mechanism among units participating the school culture buiding Organizing the fostering and professional training for school culture building for units and individuals in academies Leading, directing to solve situations arising in the process of performance, etc c) Direction for the performance of school culture building at academies ... follows: There are options for each clause for choosing from "pretty unnecessary; pretty infeasible" to "pretty necessary and pretty feasible" For each clause, the customer is only allowed to choose... Culture is all material and spiritual values created by human and transmitted through generations, ruling thoughts, attitudes and actions of individuals in the community - Organizational culture:... retraining of public officials and employees for the public sector According to the Decision No 163/QD-TTg dated January 25, 2016 of the Prime Minister approving the project of training cadres, civil
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