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Trọn bộ câu hỏi trắc nghiệm môn HÀNH VI TỔ CHỨC bao gồm câu hỏi trắc nghiệm thông thường và trắc nghiệm đúng sai (True or False). Chapter 17: Organizational Culture. After reading this chapter, you should be able to: Describe the elements of organizational culture. Discuss the importance of organizational subcultures. List four categories of artifacts through which corporate culture is communicated. Identify three functions of organizational culture. Discuss the conditions under which cultural strength improves corporate performance. Discuss the effect of organizational culture on business ethics. Compare four strategies for merging organizational cultures. Identify five strategies to strengthen an organizations culture.
Chapter 17: Organizational Culture 17-1 Organizational culture is the basic pattern of governing how employees handle problems and opportunities a shared assumptions, goals, and attitudes b complimentary beliefs, targets, and attitudes c shared assumptions, values, and beliefs d complimentary artifacts, assumptions, and perceptions e None of these The question was not answered The correct answer is "c" 17-2 are the shared mental models a Assumptions b Values c Beliefs d Artifacts e Culture The question was not answered The correct answer is "a" 17-3 Assumptions are a stable, long-lasting beliefs of what is important b definitions of wrong from right c the deepest part of organizational culture d definitions of good or bad e shared perceptions of reality The question was not answered The correct answer is "c" 17-4 All of these are artifacts of organizational culture except a beliefs b rituals c stories d language e physical structures The question was not answered The correct answer is "a" 17-5 The culture content of an organization a follows a shared focus of other organizations of similar size b is easily defined by all employees c falls into a generally accepted specific classification d None of the above e A and c only The question was not answered The correct answer is "d" 17-6 Organizations are comprised of all of these except a subcultures b a dominant culture c counter cultures d homogenous cultures e All of these make up an organization's culture The question was not answered The correct answer is "d" 17-7 Organizational stories and legends a are always positive and attract a following b are negative and deter any disobedience c are more effective when they describe imaginative people and beliefs d not have management following since its they who create these for employees e advise people what to or what not to The question was not answered The correct answer is "e" 17-8 Rituals are , and ceremonies are a programmed routines; daily tasks b programmed routines, planned activities c daily tasks; programmed routines d planned activities; programmed routines e None of these The question was not answered The correct answer is "b" 17-9 Many experts believe organizational culture affects corporate performance because of these important functions except a deeply embedded form of social control b bonds people together c provides direction through religious ceremonies d assists in sense making and understanding e All of these are important functions of organizational culture The question was not answered The correct answer is "c" 17-10 Companies with strong cultures have performance a Highly positive b Moderately negative c neutral d modestly positive e an inverse relationship with The question was not answered The correct answer is "d" 17-11 Corporate leaders must learn that organizations have subcultures with values that may produce values in the future a healthy; dissenting; dominant b small; tangible; intangible c virtual; healthy; dominant d unhealthy; core; subcultural e large; healthy; tangible The question was not answered The correct answer is "a" 17-12 A bicultural audit can help organizational leaders when merging a maximize merging profits b minimize cultural collisions c maximize cultural dominance of the acquiring firm d determine a brand new culture to follow e minimize employee satisfaction and productivity The question was not answered The correct answer is "b" 17-13 The process of a bicultural audit follows which of the following sequences? a Find differences, analyze differences, bridge the cultures b Find differences, build separate cultures around differences, encourage individualism c Overlook differences, build on similarities, merge employees d Find differences, analyze differences, forbid differences, build on similarities e Identify strategies, prepare action plans to build new culture, analyze and implement strategies The question was not answered The correct answer is "a" 17-14 The four main strategies for merging different corporate cultures are all of these except a separation b integration c reorganization d deculturation e assimilation The question was not answered The correct answer is "c" 17-15 Integration is a merger strategy that is put into place to a make the acquired company embrace the acquiring company's culture b embrace the acquired company's culture c impose the acquiring company's culture in the unwilling firm d combine two or more cultures into one e keep the different cultures and avoid exchanging practices The question was not answered The correct answer is "d" 17-16 When changing an organizational culture, the corporate leaders need to a passively incorporate the changes for least resistance b be sure employees see the urgency for change c keep all existing artifacts that represent the culture to avoid opposition and keep comfort levels high amongst employees d "unfreeze" existing culture and eventually "refreeze" new culture e both b and d The question was not answered The correct answer is "e" 17-17 is the best way to change an organizational culture a Maintaining existing values b Destroying and creating new existing values c Realigning values d Redefining a strategy e Passive pursuit of past values The question was not answered The correct answer is "c" 17-18 Which of these is not a strategy for strengthening organizational culture? a Introduce rewards consistent with culture b Show actions of leaders c Select, then socialize employees d Enhance employee turnover e All of these are strategies to strengthen organizational culture The question was not answered The correct answer is "d" 17-19 leaders strengthen organizational culture by the future vision a Transactional; enacting b Energetic; delegating c Transformational; destroying d Transformational; communicating e None of these The question was not answered The correct answer is "d" 17-20 Organizational socialization is a process by which individuals learn values, , and social knowledge a expected behavior b independence c other cultures for comparison d teamwork techniques e competitiveness in the industry The question was not answered The correct answer is "a" TRUE or FALSE 17-1 Values are stable, long lasting beliefs that an individual finds important True / False The question was not answered The correct answer is "True" (Coaching responses are only available for answered questions) 17-2 The espoused values of senior executives typically represent an organization's culture True / False The question was not answered The correct answer is "False" (Coaching responses are only available for answered questions) 17-3 Organizational subcultures represent any group of employees or customers who oppose the organization's core values True / False The question was not answered The correct answer is "False" (Coaching responses are only available for answered questions) 17-4 A leader's language, represented in catch phrases and metaphors, often reflect his or her espoused values instead of enacted values True / False The question was not answered The correct answer is "True" (Coaching responses are only available for answered questions) 17-5 A survey of employees and their beliefs and values is usually not enough to accurately gauge and organization's dominant culture True / False The question was not answered The correct answer is "True" (Coaching responses are only available for answered questions) 17-6 Language reflects the values of an organization's subcultures but not usually of its dominant culture True / False The question was not answered The correct answer is "False" (Coaching responses are only available for answered questions) 17-7 Organizations with strong corporate cultures are invariably more effective than organizations with moderate or weak cultures True / False The question was not answered The correct answer is "False" (Coaching responses are only available for answered questions) 17-8 An adaptive culture is one in which employees focus on customer needs and are willing to adapt to those changing needs True / False The question was not answered The correct answer is "True" (Coaching responses are only available for answered questions) 17-9 Before conducting a bicultural audit, the merging organizations should decide whether to apply an assimilation or deculturation strategy True / False The question was not answered The correct answer is "False" (Coaching responses are only available for answered questions) 17-10 When merging corporate cultures, a separation strategy works best when the two organizations operate in different industries True / False The question was not answered The correct answer is "True" (Coaching responses are only available for answered questions) 17-11 One of the best ways to strengthen an organization's culture is to quickly hire many new employees True / False The question was not answered The correct answer is "False" (Coaching responses are only available for answered questions) 17-12 A good organization-person fit during selection encourages employees to adopt an organizational culture True / False The question was not answered The correct answer is "True" (Coaching responses are only available for answered questions) ... are comprised of all of these except a subcultures b a dominant culture c counter cultures d homogenous cultures e All of these make up an organization's culture The question was not answered The... company's culture b embrace the acquired company's culture c impose the acquiring company's culture in the unwilling firm d combine two or more cultures into one e keep the different cultures... artifacts that represent the culture to avoid opposition and keep comfort levels high amongst employees d "unfreeze" existing culture and eventually "refreeze" new culture e both b and d The question