Đề cương trắc nghiệm Hành Vi Tổ Chức (Organizational Behavior) CHƯƠNG 8

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Ngày đăng: 31/03/2019, 10:54

Trọn bộ câu hỏi trắc nghiệm môn HÀNH VI TỔ CHỨC bao gồm câu hỏi trắc nghiệm thông thường và trắc nghiệm đúng sai (True or False). Chapter 8: Communicating in Organizational Settings. After reading this chapter, you should be able to:Explain the importance of communication and diagram the communication process.Identify four common communication barriers.Describe problems with communicating through electronic mail.Discuss how the law of telecosm will affect organizational communication.Explain how nonverbal communication relates to emotional labour and emotional contagion.Identify two conditions requiring a channel with high media richness.Summarize four communication strategies in organizational hierarchies.Discuss the degree to which men and women communicate differently.Outline the key elements of active listening.Summarize the key features of persuasive communication. ... are only available for answered questions) 8- 13 The grapevine typically transmits information through: a Newsletters b the cluster chain pattern c Video conferencing d Emotional contagion e Buffering... only available for answered questions) 8- 8 Hotelling occurs when employees are temporarily assigned a desk or cubicle rather than a permanent space when they visit the office True / False The question... "c" (Coaching responses are only available for answered questions) 8- 10 Which of these is the richest communication medium? a Video conference b Face-to-face c E-mail d Telephone e Newsletters
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