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All successful communications are a small miracle—it’s not easy to understand others and be understood. But if you’ve ever traveled to a foreign country and struggled to figure out how to line up at a store, greet a colleague, or buy a friend a drink, you know that miscommunications increase when we speak across cultures, as we all do in a globalized society, whether we’re working in our home countries or abroad.
CHAPTER 6:INCREASING YOUR CULTURAL INTELLIGENCE • WEAVING TOGETHER THE STRANDS 1.How you weave them together to increase your cultural intelligence? 2.What practical actions can you take to become a savvier international professional? 3.What can you about what you’ve read, heard about, thought about, and experiencaed firsthand? Cultural intelligence involves three components Knowledge about Culture (facts and cultural traits) + Awareness ( of yourself and others) + Specific Skill (behaviors) = Cultural Intelligence First: - dealing with people who are different from you on the five basic cultural scales presented in part - blend a discussion of the nineteen other minor scales on which you ranked yourself and your colleagues in part Then: -increase your cultural intelligence in three main areas: • Communication skill • Practical working know-ledge of a country • A framework for considering international ethics issues • Communication skill - face to face contact - specifioc behaviors you can put into practice • Practical working know-ledge of a country - necessarily more abstract or conceptual - reaserching your target country and explain why it’s the right direction - find relevant, specific information • Framework - engaged in international business at home or aboard, in diplomacy, or in serving diverse populations within your own culture - the bottom of the iceberg values, beliefs, attitudes, and philosophies dis-cussed in part INTERCULTURAL COMMUNICATIONS Name: Nguyễn Phương Linh Student ID: 15140048 Dealing with Diferences in the Five Scales Give you: A better understanding of the directions in which cultural differences are likely to lie between you and your international counterparts An initial idea of what to watch for in your interactions with people whose cultural orientation is on the opposite side of the scale from your own EQUALITY VERSUS HIERARCHY In Saudi Arabia not separation of church and state Islamic law, prayer schedules five times a day Race, ethnicity, and class structure INTERNATIONAL ETHICAL ISSUES LÂM TỐ LINH 15010164 ETHICAL : - DEFINITION: It’s considered ethical as what is good or right or fair or sometimes just normal or commonly accepted ETHICAL : - PERCEPTIONS: Cultural context determines what is right and what is wrong ETHICAL : - INFLUENCES: Cultural differences (different ethical perceptions) necessarily lead to conflicts ETHICAL : - SOLUTION : you must understand about ethical issues which you may face What you ultimately decide to about them is entirely up to you ETHICAL : - EXAMPLES: THE EXTENSION: ... firsthand? Cultural intelligence involves three components Knowledge about Culture (facts and cultural traits) + Awareness ( of yourself and others) + Specific Skill (behaviors) = Cultural Intelligence. .. basic cultural scales presented in part - blend a discussion of the nineteen other minor scales on which you ranked yourself and your colleagues in part Then: -increase your cultural intelligence. .. directions in which cultural differences are likely to lie between you and your international counterparts An initial idea of what to watch for in your interactions with people whose cultural orientation