Đang tải... (xem toàn văn)
Nghiên cứu thực trạng môi trường khuyến tri thức tại các công ty tư nhân thuộc lĩnh vực giáo dục ở việt nam cơ sở để tăng cường và nâng cao quản trị tri thức ( Luận án tiến sĩ)Nghiên cứu thực trạng môi trường khuyến tri thức tại các công ty tư nhân thuộc lĩnh vực giáo dục ở việt nam cơ sở để tăng cường và nâng cao quản trị tri thức ( Luận án tiến sĩ)Nghiên cứu thực trạng môi trường khuyến tri thức tại các công ty tư nhân thuộc lĩnh vực giáo dục ở việt nam cơ sở để tăng cường và nâng cao quản trị tri thức ( Luận án tiến sĩ)Nghiên cứu thực trạng môi trường khuyến tri thức tại các công ty tư nhân thuộc lĩnh vực giáo dục ở việt nam cơ sở để tăng cường và nâng cao quản trị tri thức ( Luận án tiến sĩ)Nghiên cứu thực trạng môi trường khuyến tri thức tại các công ty tư nhân thuộc lĩnh vực giáo dục ở việt nam cơ sở để tăng cường và nâng cao quản trị tri thức ( Luận án tiến sĩ)
i STATUS OF KNOWLEDGE ENABLING ENVIRONMENT IN PRIVATE EDUCATIONAL COMPANIES IN VIETNAM: BASIS FOR ENHANCEMENT PROGRAM OF KNOWLEDGE MANAGEMENT A Dissertation presented to the Faculty of the Graduate School Southern Luzon State University, Lucban, Quezon, Philippines in Collaboration with Thai Nguyen University, Socialist Republic of Vietnam In Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy in Educational Management MS LE THU HANG (MOON) April, 2014 ii APPROVAL SHEET In partial fulfillment of the requirements for the degree Doctor in Education Management, this research study entitled “Status of knowledge enabling environment in private educational companies in Vietnam: basis for enhancement program of knowledge management” has been submitted by Ms LE THU HANG (MOON), and is hereby recommended for oral examination PROF DR CECILIA N GASCON Research Adviser Approved by the Oral Examination Committee, in partial fulfillment of the requirements for the degree Doctor in Education Management offered by Southern Luzon State University, Republic of the Philippines in collaboration with Thai Nguyen University, Socialist Republic of Vietnam DR WALBERTO A MACARAAN DR TERESITA V DELA CRUZ Member Member DR APOLONIA A ESPINOSA DR BELLA R MUELLO Member Member DR NORDELINA ILANO Member DR CECILIAN N GASCON Chairman iii Accepted in partial fulfillment of the requirements for the degree Doctor in Education Management offered by Southern Luzon State University, Republic of the Philippines in collaboration with Thai Nguyen University, Socialist Republic of Vietnam DR TERESITA V DELA CRUZ DR WALBERTO A MACARAAN Dean, Graduate School Vice President for Academic Affairs Date _ iv ACKNOWLEDGEMENT First of all, I am most grateful to my adviser, Prof Dr Cecilia N Gascon, for her valuable academic and moral support, which I shall never forget, during the doctoral program in education management of Southern Luzon State University of the Philippines I highly appreciate very helpful suggestions made by Prof Dr Dang Quoc Bao about the research at an early stage in its development I wish to record my particular thanks to Dr Teresita V Dela Cruz, Dr Apolonia A Espinosa and Dr Walberto A Macaraan, Dr Bella R Muello, Southern Luzon State University, for their constructive and useful advice to improve the dissertation While collecting data for this research, I was lucky enough to receive support from a number of colleagues and friends of EduTrust and Vietnam Chamber of Commerce and Industry in Hanoi and Ho Chi Minh City At the EduTrust, thanks are due to colleagues of the office of the Chairman Vietnam Chamber of Commerce and Industry, special thanks go to Le Thuy, Project Director In addition, I am indebted to leaders and staff of Thai Nguyen University, of ITC for their enthusiastic supports during the program as well as to Dr Judith Narrow and Dr Bertil Olsson, Dalarna University, Sweden, for their moral support at the most difficult moments Also, I would like to express my gratitude to all interviewees and group discussants who took the time to share their lives and thinking with me and thus enriched my understanding of the problems to which this dissertation addresses itself Last but not least, I dedicate this work to my family members, with thanks for all they have done for me over the years Le Thu Hang (Moon) v TABLE OF CONTENTS TITLE PAGE i APPROVAL SHEET ii-iii ACKNOWLEDGMENT iv TABLE OF CONTENTS v-vi LIST OF TABLES vii LIST OF FIGURES viii LIST OF APPENDICES ix ABTRACT xiii Chapter INTRODUCTIOIN Background of the Study Statement of the Problem Hypothesis Significance of the Study Research scope, paradigm and limitations Definition of Terms Chapter REVIEW OF LITERATURE AND CONCEPTUAL FRAMEWORK Review of Literature 12 Conceptual Framework 22 vi Chapter RESEARCH METHODOLOGY Locale of the Study 39 Research Design 39 Population and Sampling 41 Research Instrumentation and Data Gathering 42 Statistical Treatment 47 Chapter ANALYSIS, PRESENTATION AND INTERPRETATION OF DATA Chapter SUMMARY, CONCLUSIONS AND RECOMMENDATIONS Summary of findings 75 Conclusions 80 Recommendations 81 BIBLIOGRAPHY 82 APPENDICES 89 RESEARCHER’S PROFILE 143 vii LIST OF TABLE Table No Page Table Summary of the aspects within human resources and its management 23 Table Summary of the aspects within the communication activities of the company 29 Table Summary of the aspects within the information technology infrastructure 31 Table Summary of the aspects of the learning arenas Table Summary of the aspects of the use of knowledge 37 Table Number of employees per company and contract arrangements 51 Table Knowledge enabling constructs scales binary recoded through the median split method by company 63 Table Bivariate Pearson correlation between construct scales and effective measurements 66 Table Bivariate Pearson correlations of the knowledge creating indicators 69 Table 10 Knowledge creation indicators binary recoded through the median 70 33-34 split method by company and sector Table 11 Bivariate Pearson correlation between knowledge enabling 71 constructs and knowledge creation indicators Table 12 Pearson correlation among knowledge creation and effectiveness indicators 73 viii LIST OF FIGURES Figure No Page Figure Research paradigm Figure Knowledge management and lifelong learning 13 Figure Knowledge management activities 20 Figure Conceptual framework for knowledge management in SMEs 22 ix LIST OF APPENDICES Appendix Page Appendix A Communication letters 90 Appendix B Interview, questionnaire and document data 92 Appendix C Descriptive Statistics 108 Table Number of employees per company and contract arrangements Table Number of employees per company and type of professional role (professional, supports or leaders) Table Number of employees per company and contract arrangements Table Number of respondents by educational attainment as a percentage of all respondents Table Number of tiers and work organization Table Recruitment and selection aspects Table 6a Frequency of the methods for advertising available positions Table 6b Frequency of the method of selecting employees Table 6c Frequency of the different selection criteria Table Aspects related with new recruitments Table 7a Policy for new employees Table 7b Having a mentor Table 7c Policy for newly employed Table Aspects within employee turnover Table Criteria to determine salaries Table 10 Companies salary level x Table 11 Bonus system Table 12 Aspects within the communication activities Table 12a Number of companies by frequency of the general information meetings by sector Table 12b Number of companies by scheduled meetings of professional workers and sectors Table 12c Companies with newsletter by sector Table 12d Number of companies by person in the gatekeeper position and sector Table 13 Number of hour formal and informal meetings (cells refers to percentage of respondents) Table 14 Respondent’s perceived usefulness of formal and informal meetings Table 15 Distribution of information (cells refer to percentage of respondents) Table 16 Information technology infrastructure Additional tables Table Workforce stability indicators Table Bivariate Pearson correlations of the binary recoded indicators of the stability construct in the selected companies (above 0.4) Table Workforce experience indicators Table Professionalism indicators Table Bivariate Pearson correlation of the binary recoded indicators of the professionalism construct in the selected companies (above 0.3) Table Recruitment policy indicators Table Company monetary reward system indicators Table Bivariate Pearson correlation of the binary recoded indicators of the monetary reward aspect construct in the selected companies (above 0.4) ... demand for new knowledge Tuomi (2 002, p 69-75) maintains that in the time period between 1993 to 1996 knowledge management developed from four Luận án đầy đủ file: Luận án Full ... Management offered by Southern Luzon State University, Republic of the Philippines in collaboration with Thai Nguyen University, Socialist Republic of Vietnam DR TERESITA V DELA CRUZ DR WALBERTO A MACARAAN... friends of EduTrust and Vietnam Chamber of Commerce and Industry in Hanoi and Ho Chi Minh City At the EduTrust, thanks are due to colleagues of the office of the Chairman Vietnam Chamber of Commerce